service indicator RAM PROMASTER 2023 User Guide

GETTING TO KNOW YOUR INSTRUMENT PANEL75
Your vehicle has a simple ignition actuated test,
which you can use prior to going to the test station.
To check if your vehicle's OBD II system is ready,
you must do the following:

1. Switch the ignition to the ON position, but do not crank or start the engine.

NOTE:If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition switch to the ON position, you will see the Malfunction
Indicator Light (MIL) symbol come on as part of
a normal bulb check. 3. Approximately 15 seconds later, one of two
things will happen:
The MIL will flash for about 10 seconds and
then return to being fully illuminated until you
turn OFF the ignition or start the engine. This
means that your vehicle's OBD II system is not
ready and you should not proceed to the I/M
station.
The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off
position or start the engine. This means that
your vehicle's OBD II system is ready and you
can proceed to the I/M station.
If your OBD II system is

not ready,
you should see
an authorized dealer or repair facility. If your vehicle
was recently serviced or had a battery failure or
replacement, you may need to do nothing more than
drive your vehicle as you normally would in order for
your OBD II system to update. A recheck with the
previously mentioned test routine may then indicate
that the system is
now ready
.
3

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STARTING AND OPERATING79
(Continued)
If the Auto Park Brake feature is enabled, the
parking brake will automatically engage whenever
the transmission is placed into PARK. If your foot is
on the brake pedal, you may notice a small amount
of brake pedal movement while the parking brake
is engaging.
The parking brake will release automatically when
the ignition is ON, the transmission is in DRIVE or
REVERSE, the driver seat belt is buckled, and an
attempt is made to drive away.
To release the parking brake manually, the ignition
switch must be in the ON/RUN position. Put your
foot on the brake pedal, then push the parking
brake switch down momentarily. You may hear a
slight whirring sound from the back of the vehicle
while the parking brake disengages. You may also
notice a small amount of movement in the brake
pedal. Once the parking brake is fully disengaged,
the Brake Warning Light in the instrument cluster
and the LED indicator on the switch will extinguish.
NOTE:When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade. Apply
the parking brake before placing the gear selector
in PARK, otherwise the load on the transmission
locking mechanism may make it difficult to move
the gear selector out of PARK.
If exceptional circumstances should make it
necessary to engage the parking brake while the
vehicle is in motion, maintain upward pressure
on the EPB switch for as long as engagement is
desired. The Brake Warning Light will illuminate,
and a continuous chime will sound. The rear stop
lamps will also be illuminated automatically while
the vehicle remains in motion.
To disengage the parking brake while the vehicle
is in motion, release the switch. If the vehicle is
brought to a complete stop using the parking
brake, when the vehicle reaches approximately
3 mph, (5 km/h) the parking brake will remain
engaged.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible injury
or damage.
When exiting the vehicle, always take the key
fob with you and lock your vehicle.

Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri
-
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.

Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave a vehicle equipped with Keyless
Enter ‘n Go™ in the ACC or ON/RUN position.
A child could operate power windows, other
controls, or move the vehicle.
Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to
brake failure and a collision.

Always fully apply the parking brake when leaving
your vehicle, or it may roll and cause damage or
injury. Also be certain to leave the transmission in
PARK. Failure to do so may allow the vehicle to roll
and cause damage or injury.

CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.
WARNING!
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84STARTING AND OPERATING
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing
for prolonged periods with the engine running.
The engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy.
The transmission automatically upshifts through
all forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 85. Under these conditions, using a
lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.

During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature
improves warm-up time of the engine and transmission
to achieve maximum efficiency. During extremely cold temperatures (-16°F [-27°C] or below), operation may
briefly be limited to THIRD gear only. Normal operation
will resume once the transmission temperature has
risen to a suitable level.

Transmission Limp Home Mode

Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that
could result in transmission damage, Transmission
Limp Home Mode is activated. In this mode, the
transmission remains in THIRD gear regardless of
which forward gear is selected. PARK, REVERSE, and
NEUTRAL will continue to operate. The Malfunction
Indicator Light (MIL) may be illuminated. Transmission
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.

In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 130.
For Towing A Disabled Vehicle Ú page 219.

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STARTING AND OPERATING85
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Electronic Range Select (ERS) Operation

The ERS shift control allows the driver to select the max
gear limit. For example, if you set the transmission gear
limit to FOURTH gear, the transmission will not shift
above FOURTH gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Moving the gear
selector to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and set that gear as the max gear limit. Once in
ERS mode, moving the gear selector forward “-” or
rearward “+” will change the max gear limit.

NOTE:The transmission will still continue to use the
optimal highest gear, for the current driving condi -
tions, within the selected gear range limit.
To exit ERS mode, simply return the gear selector
to the DRIVE position.
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it forward
“-” repeatedly as the vehicle slows. The trans -
mission will shift to the range from which the
vehicle can best be slowed down.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting
occurs, push the TOW/HAUL switch to activate
TOW/HAUL mode. This will improve performance and
reduce the potential for transmission overheating or
failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed,
and the transmission will automatically downshift
(for engine braking) during steady braking maneuvers.

The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the steering icon is flashing, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance.
If the steering icon is displayed and the
“POWER STEERING SYSTEM OVER TEMP”
message is displayed on the instrument cluster
screen, this indicates an over temperature
condition in the power steering system. Once
driving conditions are safe, pull over and let the
vehicle idle for a few moments until the icon and
message turn off Ú
page 56.
If the steering icon is displayed and the
“SERVICE POWER STEERING – ASSIST OFF”
message is displayed on the instrument cluster
screen, this indicates the vehicle needs to be
taken to the dealer for service Ú page 56.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
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86STARTING AND OPERATING
NOTE:

Even if the power steering system is no longer oper -
ational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase
in steering effort, especially at low speeds and
during parking maneuvers.

If the condition persists, see an authorized
dealer for service.
ACTIVE SPEED LIMITER — IF EQUIPPED
The Active Speed Limiter button is positioned on
the right side of the steering wheel.

Active Speed Limiter Button

This feature allows you to program the maximum
speed of travel for your vehicle.
NOTE:The Active Speed Limiter can be set with the
vehicle stationary or in motion.
ACTIVATION
To activate the feature, push the Active Speed
Limiter button located on the right side of the
steering wheel. A message will appear along with
an indicator light in the instrument cluster display
to signal that Active Speed Limiter has been
activated.
After the Active Speed Limiter on/off button has
been pushed, you must press the SET (+) or SET (–)
button to set the target speed (or RES button when
there is already a previously set target).
Push the SET (+) or SET (–) button to raise and
lower the target speed to the desired value.
Pushing and holding down the SET (+) or SET (–)
button will increase/decrease the speed value by
increments of 5 mph (5 km/h). Each time that Active Speed Limiter is activated, it
will be set to the last programmed value from the
previous activation.
NOTE:
The Cruise Control (if equipped) and Adaptive Cruise
Control (if equipped) systems will be unavailable while
the Active Speed Limiter is in use.

EXCEEDING THE SET SPEED
By fully pressing the accelerator pedal, the
programmed maximum speed can be exceeded
while the device is active.
In the event that the Active Speed Limiter set value
is exceeded manually with a driver acceleration, an
audible indicator will sound. The indicator light will
rapidly flash, and a message will appear in the
instrument cluster display.
The feature will remain disabled until the vehicle
speed drops below the set Active Speed Limiter
value, where it will reactivate automatically.
DEACTIVATION

To turn off Active Speed Limiter, push the Active Speed
Limiter button on the right side of the steering wheel.
A message will appear in the instrument cluster display
to confirm that the feature has been turned off. You can
also deactivate Active Speed Limiter by pressing the
CANC button. In this case, the system is not completely
turned off, and the driver can reactivate the Active
Speed Limiter by pressing the RES button.

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221
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument
cluster. This means that service is required for your
vehicle. Operating conditions such as frequent
short-trips, trailer tow, and extremely hot or cold
ambient temperatures will influence when the “Oil
Change Required” message is displayed. Have the
vehicle serviced as soon as possible, within the next
500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under Instrument Cluster Display
Ú
page 57.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for fleet
customers. Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressures and look for unusual
wear or damage. Rotate at the first sign of irreg
-
ular wear, even if it occurs before the oil indi -
cator system turns on
Check the fluid levels of the coolant reservoir,
and brake master cylinder and fill as needed
Check function of all interior and exterior lights
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258SERVICING AND MAINTENANCE
NOTE:TPMS sensor must be replaced after driving the
vehicle on a flat tire condition.
It is not recommended driving a vehicle loaded at
full capacity or to tow a trailer while a tire is in the
Run Flat mode.
See the Tire Pressure Monitoring System section
for more information Úpage 168.
Tire Spinning
When stuck in mud, sand, snow, or ice conditions,
do not spin your vehicle's wheels above 30 mph
(48 km/h) or for longer than 30 seconds
continuously without stopping.
Refer to “Freeing A Stuck Vehicle” for further
information Úpage 218.
Tread Wear Indicators
Tread wear indicators are in the original equipment
tires to help you in determining when your tires
should be replaced.

Tire Tread

These indicators are molded into the bottom of the
tread grooves. They will appear as bands when the
tread depth becomes 1/16 of an inch (1.6 mm).
When the tread is worn to the tread wear
indicators, the tire should be replaced.
Life Of Tire
The service life of a tire is dependent upon varying
factors including, but not limited to:
Driving style.
Tire pressure - Improper cold tire inflation pres -
sures can cause uneven wear patterns to
develop across the tire tread. These abnormal
wear patterns will reduce tread life, resulting in
the need for earlier tire replacement.
Distance driven.
Performance tires, tires with a speed rating of V
or higher, and Summer tires typically have a
reduced tread life. Rotation of these tires per
the vehicle scheduled maintenance is highly
recommended.
NOTE:Wheel Valve Stem must be replaced as well when
installing new tires due to wear and tear in existing
tires.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause tire damage or failure. A tire could
explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h)
for more than 30 seconds continuously when
you are stuck, and do not let anyone near a
spinning wheel, no matter what the speed.
1 — Tread Wear IndicatorsWARNING!

Tires and the spare tire should be replaced after six
years, regardless of the remaining tread. Failure to
follow this warning can result in sudden tire failure.
You could lose control and have a collision resulting
in serious injury or death.

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284 Brake/Transmission Interlock
......................... 81Bulb Replacement......................................... 244Bulbs, Light.......................................... 191, 244
C
Camera, Rear...................................... 119, 120Capacities, Fluid............................................ 273Caps, Filler Fuel........................................................... 122Oil (Engine)................................................ 225Radiator (Coolant Pressure)...................... 234Car Washes................................................... 266Carbon Monoxide Warning............................ 192Cargo Area Cover............................................. 51Cargo Compartment........................................ 51Cargo Light...................................................... 36Cellular Phone............................................... 151Certification Label......................................... 123Change Engine Oil — If Equipped
S
.............. 57Change Oil Indicator........................................ 57Changing A Flat Tire....................................... 196Chart, Tire Sizing............................................ 250Check Engine Light (Malfunction
Indicator Light)................................................ 74Checking Your Vehicle For Safety.................. 189Checks, Safety............................................... 189Child Restraint............................................... 185
Child RestraintsBooster Seats........................................... 187Child Seat Installation.............................. 189Infant And Child Restraints....................... 186Older Children And Child Restraints......... 187Clean Air Gasoline......................................... 271CleaningWheels..................................................... 262Climate Control................................................ 40Manual........................................................ 40Rear............................................................. 43Cold Weather Operation.................................. 76Compact Spare Tire...................................... 260Contract, Service.......................................... 277Cooling Pressure Cap (Radiator Cap)............ 234Cooling System............................................. 233Adding Coolant (Antifreeze)...................... 233Coolant Level................................... 233, 234Cooling Capacity....................................... 273Disposal Of Used Coolant......................... 234Drain, Flush, And Refill............................. 233Inspection................................................. 234Points To Remember................................ 234Pressure Cap............................................ 234Radiator Cap............................................ 234Selection Of Coolant (Antifreeze)..... 233, 273Corrosion Protection..................................... 265Cruise Control (Speed Control)................. 87, 88
Cruise Light......................................................72Customer Assistance.................................... 275Customer Programmable Features............... 134Cybersecurity................................................ 133
D
Dealer Service............................................... 227Defroster, Windshield................................... 190Diagnostic System, Onboard............................74Dimmer Control Switch....................................37Dimmer SwitchHeadlight.....................................................34DipsticksAutomatic Transmission........................... 236Oil (Engine)............................................... 226Disable Vehicle Towing................................. 219DisposalAntifreeze (Engine Coolant)...................... 234Door Ajar..........................................................66Door Ajar Light.................................................66Door Locks.......................................................21Automatic....................................................23Doors...............................................................21Driver’s Seat Back Tilt......................................23DrivingThrough Flowing, Rising, Or Shallow Standing Water
.................................................... 131Drowsy Driver Detection................................ 157

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287
Lights
............................................................. 191Air Bag.......................................65, 178, 190Brake Assist Warning................................ 155Brake Warning............................................ 66Bulb Replacement..................................... 244Collision Warning................................. 70, 72Cruise.......................................................... 72Daytime Running......................................... 33Dimmer Switch, Headlight.................... 33, 34Electronic Stability Program(ESP) Indicator.................................. 67, 69, 155Exterior............................................... 33, 191Fuel Cutoff Failure....................................... 72Hazard Warning Flasher............................ 193Headlights................................................... 33High Beam.................................................. 34Illuminated Entry......................................... 38Instrument Cluster...................................... 67Interior........................................................ 36Malfunction Indicator (Check Engine)......... 69Park...................................................... 34, 73Passing........................................................ 34Rear Cargo Door Open Warning Light.......... 68Seat Belt Reminder..................................... 68Security Alarm............................................. 68Service...................................................... 244Tire Pressure Monitoring (TPMS)............... 168Tow Haul..................................................... 72
TowingHookBreakdown............................... 71Traction Control........................................ 155Turn Signals.......................................33, 191Warning Instrument Cluster Descriptions.... 67Loading Vehicle................................... 123, 124Capacities................................................. 124Tires......................................................... 253LocksAutomatic Door..................................... 21, 23Low Tire Pressure System............................. 168Lubrication, Body.......................................... 231Lug Nuts/Bolts.............................................. 269
M
Maintenance Free Battery............................ 227Maintenance Schedule................................. 221Malfunction Indicator Light (Check Engine)..... 69ManualService..................................................... 279Methanol...................................................... 271Mirrors............................................................. 30Electric Remote........................................... 32Exterior Folding............................................ 31Heated......................................................... 33Outside........................................................ 31Rearview.............................................30, 193Modifications/AlterationsVehicle........................................................... 8Monitor, Tire Pressure System...................... 168Mopar Parts.................................................. 278
MP3 Control.....................................................45Multi-Function Control Lever............................33
N
New Vehicle Break-In Period............................78
O
Occupant Restraints..................................... 170Octane Rating, Gasoline (Fuel)...................... 270Oil Change Indicator.........................................57Reset...........................................................57Oil Filter, Change........................................... 228Oil Filter, Selection........................................ 228Oil Pressure Light.............................................68Oil, Engine............................................ 228, 273Capacity.................................................... 273Checking................................................... 226Dipstick..................................................... 226Disposal.................................................... 228Filter......................................................... 228Filter Disposal........................................... 228Identification Logo.................................... 228Materials Added To................................... 228Pressure Warning Light................................68Recommendation............................ 228, 273Synthetic................................................... 228Viscosity.................................................... 273Onboard Diagnostic System.............................74Operating Precautions.....................................74
11

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289
Sentry Key (Immobilizer)
.................................. 16Service Assistance......................................... 275Service Contract............................................ 277Service Manuals............................................ 279Settings Personal.................................................... 134Shift Lever Override....................................... 217Shoulder Belts............................................... 172Side Distance Warning.................................. 110Signals, Turn.................................................. 191Snow Chains (Tire Chains)............................. 263Snow Tires..................................................... 260Spare Tires.......................................... 260, 261Speed Limiter, Active....................................... 86Starting............................................................ 76Automatic Transmission.............................. 76Button......................................................... 16Cold Weather.............................................. 76Engine Fails To Start................................... 77Steering........................................................... 23Column Lock............................................... 23Power.......................................................... 85Storage, Vehicle...................................... 43, 265Storing Your Vehicle...................................... 265Supplemental Restraint System – Air Bag..... 179Surround View Camera.................................. 120Sway Control, Trailer...................................... 157Symbol Glossary................................................ 9Synthetic Engine Oil....................................... 228
T
Telescoping Steering Column.......................... 23Tip Start........................................................... 76Tire And Loading Information Placard........... 253Tire Markings................................................ 249Tire Safety Information................................. 249Tire Service
Kit................... 203, 209, 210, 211, 212, 213
Tire Service Kit — If Equipped
S
................ 203Tires...................................191, 256, 260, 264Aging (Life Of Tires).................................. 258Air Pressure.............................................. 256Chains...................................................... 263Changing.................................................. 196Compact Spare......................................... 260General Information........................ 256, 260High Speed............................................... 257Inflation Pressure..................................... 256Jacking..................................................... 196Life Of Tires.............................................. 258Load Capacity........................................... 253Pressure Monitoring System (TPMS)..70, 168Quality Grading......................................... 264Radial....................................................... 257Replacement............................................ 259Rotation.................................................... 264Safety.............................................. 249, 256
Sizes......................................................... 250Snow Tires................................................ 260Spare Tires...................................... 260, 261Spinning................................................... 258Trailer Towing........................................... 128Tread Wear Indicators.............................. 258Wheel Nut Torque..................................... 269To Open Hood..................................................50Tongue Weight/Trailer Weight...................... 127Towing.................................................. 124, 219Disabled Vehicle....................................... 219Guide........................................................ 126Recreational............................................. 130Weight...................................................... 126Towing Behind A Motorhome........................ 130Traction......................................................... 131Traction Control............................................ 156Traffic Sign Assist.............................................98Trailer Sway Control (TSC)............................. 157Trailer Towing................................................ 124Hitches..................................................... 126Minimum Requirements........................... 127Tips........................................................... 130Trailer And Tongue Weight........................ 127Wiring....................................................... 129Trailer Towing Guide..................................... 126Trailer Weight................................................ 12611

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