technical specifications RAM PROMASTER 2023 Owners Manual

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 7
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................13
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ........................................................52
4 STARTING AND OPERATING .................................................................................................76 5 MULTIMEDIA ............................................................................................................................... 133
6 SAFETY ......................................................................................................................................... 152 7 IN CASE OF EMERGENCY ..................................................................................................... 193
8 SERVICING AND MAINTENANCE ....................................................................................... 221
9 TECHNICAL SPECIFICATIONS ............................................................................................ 269
10 CUSTOMER ASSISTANCE ..................................................................................................... 275 11 INDEX ............................................................................................................................................. 283

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INTERIORS ........................................................... 266 Seats And Fabric Parts.................................. 266
Plastic And Coated Parts .............................. 267Leather Surfaces ........................................... 268Glass Surfaces .............................................. 268
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)......... 269
BRAKE SYSTEM ................................................... 269
WHEEL AND TIRE TORQUE SPECIFICATIONS .. 269
Torque Specifications ................................... 269
FUEL REQUIREMENTS ......................................... 270
3.6L Engine.................................................... 270
Reformulated Gasoline ................................ 271
Materials Added To Fuel .............................. 271Gasoline/Oxygenate Blends ......................... 271Do Not Use E-85 In Non-Flex Fuel
Vehicles .......................................................... 271
CNG And LP Fuel System Modifications ...... 271
MMT In Gasoline ........................................... 272Fuel System Cautions ................................... 272
FLUID CAPACITIES ............................................... 273
ENGINE FLUIDS AND LUBRICANTS ..................273
CHASSIS FLUIDS AND LUBRICANTS ................ 274
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................... 275
Prepare For The Appointment ...................... 275Prepare A List ................................................ 275Be Reasonable With Requests..................... 275
IF YOU NEED ASSISTANCE ................................ 275
Roadside Assistance..................................... 275
FCA US LLC Customer Center....................... 277
FCA Canada Inc. Customer Center............... 277
Mexico ............................................................ 277
Puerto Rico And US Virgin Islands................ 277
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ......................... 277
Service Contract ........................................... 277Change Of Ownership Or Address ................ 278 WARRANTY INFORMATION ................................ 278
MOPAR® PARTS ................................................ 278
REPORTING SAFETY DEFECTS .......................... 278
In The 50 United States And
Washington, D.C............................................ 278
In Canada ...................................................... 279
PUBLICATION ORDER FORMS .......................... 279
CHANGE OF OWNERSHIP OR ADDRESS .......... 279
GENERAL INFORMATION.................................... 280

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8
SYMBOLS KEY
If you do not read the entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/body
builders. US residents refer to the Warranty Information, Section 2.1.C.
Canadian residents refer to the “What Is Not Covered” section of the Warranty
Information. Such equipment includes video monitors, DVD/Blu-Ray™,
heaters, stoves, refrigerators, etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the conversion/
camper manufacturer should also be supplied with your vehicle. For any
additional instructions, please contact your conversion/camper manufacturer.
To obtain dimensional and technical specifications for your vehicle, refer to the
Body Builder’s Guide at
https://www.ramtrucks.com/ram-commercial/
body-builders-guide.html.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING! These statements apply to operating procedures
that could result in a collision, bodily injury and/or
death.
CAUTION! These statements apply to procedures that could
result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may result
in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information on
a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.

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269
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)
The VIN is found on the left front corner of the
instrument panel, visible through the windshield.
Vehicle Identification Number

NOTE:It is illegal to remove or alter the VIN.
BRAKE SYSTEM
Your vehicle is equipped with dual hydraulic brake
systems. If either of the two hydraulic systems lose
normal capability, the remaining system will still
function. However, there will be some loss of
overall braking effectiveness. You may notice
increased pedal travel during application, greater
pedal force required to slow or stop, and potential
activation of the Brake System Warning Light.
In the event power assist is lost for any reason
(i.e., repeated brake applications with the engine
off), the brakes will still function. However, the
effort required to brake the vehicle will be much
greater than that required with the power system
operating.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to
ensure that the wheel is properly mounted to the
vehicle. Any time a wheel has been removed and
reinstalled on the vehicle, the lug nuts/bolts
should be torqued using a properly calibrated
torque wrench using a six-sided (hex) deep wall
socket.
TORQUE SPECIFICATIONS
**Use only authorized dealer recommended lug
nuts/bolts and clean or remove any dirt or oil
before tightening.CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.
Lug Nut/Bolt Torque **Lug Nut/
Bolt Size Lug Nut/Bolt
Socket Size
145 ft-lb
(197 N·m) M16 x 1.50 21 mm
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270TECHNICAL SPECIFICATIONS
Inspect the wheel mounting surface prior to
mounting the tire and remove any corrosion or
loose particles.

Wheel Mounting Surface

Tighten the lug nuts/bolts in a star pattern until
each nut/bolt has been tightened twice. Ensure
that the socket is fully engaged on the lug nut/bolt
(do not insert it halfway).
Torque Patterns

After 25 miles (40 km), check the lug nut/bolt
torque to be sure that all the lug nuts/bolts are
properly seated against the wheel.
FUEL REQUIREMENTS

While operating on gasoline with the required octane
number, hearing a light knocking sound from the
engine is not a cause for concern. However, if the
engine is heard making a heavy knocking sound, see a
dealer immediately. Use of gasoline with a lower than
recommended octane number can cause engine
failure and may void or not be covered by the New
Vehicle Limited Warranty.

Poor quality gasoline can cause problems such
as hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand of
gasoline before considering service for the vehicle.
3.6L ENGINE
This engine is designed to meet all
emission regulations and provide
optimum fuel economy and performance
when using high quality unleaded regular
gasoline having a posted octane number of 87
as specified by the (R+M)/2 method. The use of
higher octane premium gasoline is not required,
as it will not provide any benefit over regular
gasoline in these engines.WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the lug nuts/bolts fully until
the vehicle has been lowered. Failure to follow
this warning may result in personal injury.

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TECHNICAL SPECIFICATIONS271
REFORMULATED GASOLINE

Many areas of the country require the use of
cleaner-burning gasoline referred to as “reformulated
gasoline”. Reformulated gasoline contains oxygenates
and are specifically blended to reduce vehicle
emissions and improve air quality.

The use of reformulated gasoline is recommended.
Properly blended reformulated gasoline will
provide improved performance and durability of
engine and fuel system components.
MATERIALS ADDED TO FUEL
Besides using unleaded gasoline with the
proper octane rating, gasolines that contain
detergents, corrosion and stability additives are
recommended. Using gasolines that have these
additives will help improve fuel economy, reduce
emissions, and maintain vehicle performance.
Designated TOP TIER Detergent Gasoline
contains a higher level of detergents to
further aide in minimizing engine and
fuel system deposits. When available,
the usage of TOP TIER Detergent gasoline is
recommended. Visit
www.toptiergas.com for a
list of TOP TIER Detergent Gasoline retailers. Indiscriminate use of fuel system cleaning agents
should be avoided. Many of these materials
intended for gum and varnish removal may contain
active solvents or similar ingredients. These can
harm fuel system gasket and diaphragm materials.
GASOLINE/OXYGENATE BLENDS
Some fuel suppliers blend unleaded gasoline with
oxygenates such as ethanol.
Problems that result from using gasoline
containing more than 15% ethanol (E-15) or
gasoline containing methanol are not the
responsibility of the manufacturer and may void
or not be covered under New Vehicle Limited
Warranty.
DO NOT USE E-85 IN NON-FLEX FUEL
V
EHICLES
Non-Flex Fuel Vehicles (FFV) are compatible with
gasoline containing up to 15% ethanol (E-15). Use
of gasoline with higher ethanol content may void
the New Vehicle Limited Warranty.
If a Non-FFV vehicle is inadvertently fueled with
E-85 fuel, the engine will have some or all of these
symptoms:
Operate in a lean mode.
OBD II Malfunction Indicator Light on.
Poor engine performance.
Poor cold start and cold drivability.
Increased risk for fuel system component
corrosion.
CNG AND LP FUEL SYSTEM
M
ODIFICATIONS
Modifications that allow the engine to run
on Compressed Natural Gas (CNG) or Liquid
Propane (LP) may result in damage to the engine,
emissions, and fuel system components. Problems
that result from running CNG or LP are not the
responsibility of the manufacturer and may void or
not be covered under the New Vehicle Limited
Warranty.
CAUTION!
DO NOT use E-85, gasoline containing methanol,
or gasoline containing more than 15% ethanol
(E-15). Use of these blends may result in starting
and drivability problems, damage critical fuel
system components, cause emissions to exceed
the applicable standard, and/or cause the
Malfunction Indicator Light to illuminate. Please
observe pump labels as they should clearly
communicate if a fuel contains greater than
15% ethanol (E-15).
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272TECHNICAL SPECIFICATIONS
(Continued)
MMT IN GASOLINE
Methylcyclopentadienyl Manganese Tricarbonyl
(MMT) is a manganese-containing metallic additive
that is blended into some gasolines to increase
octane. Gasoline blended with MMT provides no
performance advantage beyond gasoline of the
same octane number without MMT. Gasoline
blended with MMT reduces spark plug life and
reduces emissions system performance in some
vehicles. The manufacturer recommends that
gasoline without MMT be used in your vehicle.
The MMT content of gasoline may not be indicated
on the gasoline pump; therefore, you should ask
your gasoline retailer whether the gasoline
contains MMT. MMT is prohibited in Federal and
California reformulated gasoline.
FUEL SYSTEM CAUTIONS
NOTE:Intentional tampering with the emissions control
system can result in civil penalties being assessed
against you.
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can impair
engine performance and damage the emis-
sions control system.
An out-of-tune engine or certain fuel or
ignition malfunctions can cause the catalytic
converter to overheat. If you notice a pungent
burning odor or some light smoke, your engine
may be out of tune or malfunctioning and may
require immediate service. Contact an autho -
rized dealer for service assistance.
The use of fuel additives, which are now being
sold as octane enhancers, is not recom -
mended. Most of these products contain high
concentrations of methanol. Fuel system
damage or vehicle performance problems
resulting from the use of such fuels or addi -
tives is not the responsibility of the manufac-
turer and may void or not be covered under
the New Vehicle Limited Warranty.
CAUTION!

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TECHNICAL SPECIFICATIONS273
FLUID CAPACITIES
ENGINE FLUIDS AND LUBRICANTS
US Metric
Fuel (Approximate)
3.6L Engine 24 gal90 L
Engine Oil With Filter
3.6L Engine 6 qt5.6 L
Cooling System
3.6L Engine 10.5 qt10 L
Component Fluid, Lubricant, or Genuine Part
Engine CoolantWe recommend using Mopar® Antifreeze/Coolant 10 Year/150,000 Mile (240,000 km) Formula OAT
(Organic Additive Technology) meeting the requirements of the manufacturer Material Standard MS.90032.
Engine Oil We recommend using Mopar® SAE 0W-20 Full Synthetic Engine Oil which meets the requirements of the
manufacturer Material Standard MS-6395. Equivalent full synthetic SAE 0W-20 engine oil can be used but must have
the API Starburst trademark Ú
page 228.
Fuel Selection 87 Octane (R+M)/2 Method, 0-15% Ethanol.
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274TECHNICAL SPECIFICATIONS
CHASSIS FLUIDS AND LUBRICANTS
CAUTION!
Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant (antifreeze), may result in engine damage and
may decrease corrosion protection. Organic Additive Technology (OAT) engine coolant is different and should not be mixed with Hybrid Organic Additive Tech -
nology (HOAT) engine coolant (antifreeze) or any “globally compatible” coolant (antifreeze). If a non-OAT engine coolant (antifreeze) is introduced into the
cooling system in an emergency, the cooling system will need to be drained, flushed, and refilled with fresh OAT coolant (conforming to MS.90032), by an
authorized dealer as soon as possible.
Do not use water alone or alcohol-based engine coolant (antifreeze) products. Do not use additional rust inhibitors or antirust products, as they may not be
compatible with the radiator engine coolant and may plug the radiator.
This vehicle has not been designed for use with propylene glycol-based engine coolant (antifreeze). Use of propylene glycol-based engine coolant (antifreeze)
is not recommended.
Component Fluid, Lubricant, Or Genuine Part
Automatic TransmissionUse only Mopar® ZF 8 & 9 Speed ATF Automatic Transmission Fluid or equivalent. Failure to use the correct fluid may
affect the function or performance of your transmission.
Brake Master Cylinder We recommend using Mopar® DOT 4. DOT 4 brake fluid must be changed every two years regardless of mileage.

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