service RAM PROMASTER 2023 Owner's Guide

108STARTING AND OPERATING
NOTE:ParkSense will reduce the volume of the radio, if
on, when the system is sounding an audible tone.
Front Park Assist Audible Alerts
ParkSense will turn off the Front Park Assist
audible alert (chime) after approximately three
seconds when an obstacle has been detected, the
vehicle is stationary, and brake pedal is applied.
Adjustable Chime Volume Settings
Front and Rear chime volume settings can be
selected from the Uconnect system Ú page 134.
The chime volume settings include low, medium,
and high.
ParkSense will retain its last known configuration
state through ignition cycles.
ENABLING AND DISABLING PARKSENSE

ParkSense can be enabled and disabled with
the ParkSense switch, located on the switch
panel below the Uconnect display.

When the ParkSense switch is pushed to disable
the system, the instrument cluster display
Ú page 56 will show the “ParkSense Disabled”
message for approximately five seconds.
The ParkSense switch LED will be on when
ParkSense is disabled or requires service.
The ParkSense switch LED will be off when the
system is enabled. If the ParkSense switch is pushed, and requires service, the ParkSense
switch LED will blink momentarily, and then the
LED will be on.
SERVICE THE PARKSENSE PARK ASSIST
S
YSTEM

When the ParkSense System has detected a faulted
condition, the instrument cluster display will actuate
a single chime, and it will show the "PARKSENSE
UNAVAILABLE WIPE REAR SENSORS", "PARKSENSE
UNAVAILABLE WIPE FRONT SENSORS", or the
"PARKSENSE UNAVAILABLE SERVICE REQUIRED"
message for five seconds. Under this condition,
ParkSense will not operate.

If "PARKSENSE UNAVAILABLE WIPE REAR
SENSORS" or "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS" appears in the instrument
cluster display make sure the outer surface and
the underside of the rear fascia/bumper and/or
front fascia/bumper is clean and clear of snow,
ice, mud, dirt or other obstruction and then cycle
the ignition. If the message continues to appear,
see an authorized dealer.
If the "PARKSENSE UNAVAILABLE SERVICE
REQUIRED" message appears in the instrument
cluster display, see an authorized dealer.
PARKSENSE PARK ASSIST FAILURE
I
NDICATIONS
A malfunction of the ParkSense sensors
or system is indicated, during REVERSE
gear engagement, by the instrument
panel warning icon.
The warning icon is illuminated and a message is
displayed in the instrument cluster display
(if equipped) Ú page 65.
The sensors and wiring are tested continuously
when the ignition is in the ON/RUN position.
Failures are indicated immediately if they occur
when the system is on.
Even if the system is able to identify that a specific
sensor is in failure condition, the instrument
cluster display shall indicate that the ParkSense
system is unavailable, without reference to the
sensor in failure condition. If even a single sensor
fails, the entire system must be disabled.
The system is turned off automatically.
CLEANING THE PARKSENSE SYSTEM
Clean the ParkSense sensors with water, car wash
soap and a soft cloth. Do not use rough or hard
cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.

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STARTING AND OPERATING109
(Continued)
PARKSENSE PARK ASSIST SYSTEM
U
SAGE PRECAUTIONS
NOTE:
Ensure that the front and rear fascia/bumper
are free of snow, ice, mud, dirt and debris to
keep the ParkSense system operating properly.
Construction equipment, large trucks, and other
vibrations could affect the performance of
ParkSense.
When you turn ParkSense off, the instrument
cluster display will read “PARKSENSE OFF.”
Furthermore, once you turn ParkSense off, it
remains off until you turn it on again, even if you
cycle the ignition key.
ParkSense, when on, will reduce the volume of
the radio when it is sounding a tone.

Clean the ParkSense sensors regularly, taking care
not to scratch or damage them. The sensors must
not be covered with ice, snow, slush, mud, dirt or
debris. Failure to do so can result in the system not
working properly. The ParkSense system might not
detect an obstacle behind or in front of the fascia/
bumper, or it could provide a false indication that an
obstacle is behind or in front of the fascia/bumper.

Use the ParkSense switch to turn the ParkSense
system and Side Distance Warning off if objects
such as bicycle carriers, etc. are placed within
12 inches (30 cm) from the rear fascia/bumper. Failure to do so can result in the system misin
-
terpreting a close object as a sensor problem,
causing the “PARKSENSE UNAVAILABLE
SERVICE REQUIRED” message to be displayed
in the instrument cluster display.
NOTE:If any objects are attached to the bumper within a
6.5 ft (2 m) field of view, they will interfere and
cause false alerts and possibly blockage.
There may be a delay in the object detection
rate if the object is moving.
The operation of the rear sensors is automati -
cally deactivated when the trailer's electric plug
is inserted in the vehicle's tow hook socket,
while the front sensors stay active and can
provide acoustic and visual warnings. The rear
sensors are automatically reactivated when the
trailer's cable plug is removed.
WARNING!
Drivers must be careful when backing up even
when using ParkSense. Always check carefully
behind your vehicle, look behind you, and be
sure to check for pedestrians, animals, other
vehicles, obstructions, and blind spots before
backing up. You are responsible for safety
and must continue to pay attention to your
surroundings. Failure to do so can result in
serious injury or death.

Before using ParkSense, it is strongly recom -
mended that the ball mount and hitch ball
assembly be disconnected from the vehicle
when the vehicle is not used for towing. Failure
to do so can result in injury or damage to vehi -
cles or obstacles because the hitch ball will be
much closer to the obstacle than the rear fascia
when the vehicle sounds the continuous tone.
Also, the sensors could detect the ball mount
and hitch ball assembly, depending on its size
and shape, giving a false indication that an
obstacle is behind the vehicle.

CAUTION!

ParkSense is only a parking aid and it is unable to
recognize every obstacle, including small obsta -
cles. Parking curbs might be temporarily detected
or not detected at all. Obstacles located above or
below the sensors will not be detected when they
are in close proximity.

The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time
when an obstacle is detected. It is recom -
mended that the driver looks over his/her
shoulder when using ParkSense.
WARNING!
4

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STARTING AND OPERATING111
Use the ParkSense switch to turn the ParkSense
system and Side Distance Warning off if objects
such as bicycle carriers, etc. are placed within
12 inches (30 cm) from the rear fascia/bumper.
Failure to do so can result in the system misin -
terpreting a close object as a sensor problem,
causing the “PARKSENSE UNAVAILABLE
SERVICE REQUIRED” message to be displayed
in the instrument cluster display.
NOTE:If any objects are attached to the bumper within a
6.5 ft (2 m) field of view, they will interfere and
cause false alerts and possibly blockage.
There may be a delay in the object detection
rate if the object is moving.
The operation of the rear sensors is automati -
cally deactivated when the trailer's electric plug
is inserted in the vehicle's tow hook socket,
while the front sensors stay active and can
provide acoustic and visual warnings. The rear
sensors are automatically reactivated when the
trailer's cable plug is removed. If it is necessary to keep the ball mount and hitch
ball assembly mounted for a long period, it is
possible to filter out the ball mount and hitch
ball assembly presence in the sensor field of view.
The filtering operation must be performed only by
an authorized dealer.
WARNING!
Drivers must be careful when backing up even
when using Side Distance Warning. Always
check carefully behind your vehicle, look
behind you, and be sure to check for pedes
-
trians, animals, other vehicles, obstructions,
and blind spots before backing up. You are
responsible for safety and must continue to
pay attention to your surroundings. Failure to
do so can result in serious injury or death.

Before using Side Distance Warning, it is
strongly recommended that the ball mount and
hitch ball assembly be disconnected from the
vehicle when the vehicle is not used for towing.
Failure to do so can result in injury or damage to
vehicles or obstacles because the hitch ball will
be much closer to the obstacle than the rear
fascia when the vehicle sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending on
its size and shape, giving a false indication that
an obstacle is behind the vehicle.

CAUTION!
Side Distance Warning is only a parking aid
and it is unable to recognize every obstacle,
including small obstacles. Parking curbs might
be temporarily detected or not detected at all.
Obstacles located above or below the sensors
will not be detected when they are in close
proximity.
The vehicle must be driven slowly when using
Side Distance Warning in order to be able to
stop in time when an obstacle is detected.
It is recommended that the driver looks over
his/her shoulder when using ParkSense.4

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124STARTING AND OPERATING
RIM SIZE
This is the rim size that is appropriate for the tire
size listed.
INFLATION PRESSURE
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full Gross
Axle Weight Rating (GAWR).
CURB WEIGHT
The curb weight of a vehicle is defined as the total
weight of the vehicle with all fluids, including
vehicle fuel, at full capacity conditions, and with
no occupants or cargo loaded into the vehicle. The
front and rear curb weight values are determined
by weighing your vehicle on a commercial scale
before any occupants or cargo are added.
OVERLOADING
The load carrying components (axle, springs,
tires, wheels, etc.) of your vehicle will provide
satisfactory service as long as you do not exceed
the Gross Vehicle Weight Rating (GVWR) and the
front and rear Gross Axle Weight Rating (GAWR).
The best way to figure out the total weight of your
vehicle is to weigh it when it is fully loaded and
ready for operation. Weigh it on a commercial scale
to ensure that it is not over the GVWR. Figure out the weight on the front and rear axle of
the vehicle separately. It is important that you
distribute the load evenly over the front and rear
axles.
Overloading can cause potential safety hazards
and shorten useful service life. Heavier axles or
suspension components do not necessarily
increase the vehicle's GVWR.
LOADING
To load your vehicle properly, first figure out its
empty weight, axle-by-axle and side-by-side. Store
heavier items down low and be sure you distribute
their weight as evenly as possible. Stow all loose
items securely before driving. If weighing the
loaded vehicle shows that you have exceeded
either Gross Axle Weight Rating (GAWR), but the
total load is within the specified Gross Vehicle
Weight Rating (GVWR), you must redistribute the
weight. Improper weight distribution can have an
adverse effect on the way your vehicle steers and
handles and the way the brakes operate.
NOTE:Refer to the Vehicle Certification Label affixed to
the rear of the driver's door for your vehicle's GVWR
and GAWRs.
TRAILER TOWING
In this section you will find safety tips and
information on limits to the type of towing you can
reasonably do with your vehicle. Before towing a
trailer, carefully review this information to tow your
load as efficiently and safely as possible.
To maintain the New Vehicle Limited Warranty
coverage, follow the requirements and
recommendations in this manual concerning
vehicles used for trailer towing.
COMMON TOWING DEFINITIONS
The following trailer towing related definitions
will assist you in understanding the following
information:
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, cargo
and tongue weight. The total load must be limited
so that you do not exceed the GVWR Ú
page 123.
Gross Combination Weight Rating (GCWR)
The GCWR is the total allowable weight of your
vehicle and trailer when weighed in combination.

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MULTIMEDIA145
Brakes
Doors & Locks
When the Brakes button is pressed on the touchscreen, the system will display a setting related to the vehicle’s brake system.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Auto Park BrakeThis setting will turn the Auto Park Brake on or off.
Brake Service This setting will allow you to set the brakes for service. When the setting is selected, a pop-up will
display with “Yes” and “No” options.
Hold ‘n Go This setting will turn the Hold ‘n Go on or off.
When the Doors & Locks button is pressed on the touchscreen, the system displays the options related to locking and unlocking the vehicle’s doors.
NOTE:
The Auto Door Locks feature default condition is enabled. When enabled, the door locks will lock automatically when the vehicle’s speed exceeds 12 mph
(20 km/h). The Auto Door Locks feature can be enabled or disabled by an authorized dealer per written request of the customer. Please see an authorized
dealer for service.
Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Auto Door LocksThis setting will allow you to change if the doors lock automatically when the vehicle reaches 12 mph
(20 km/h).
Auto Unlock On Exit This setting will unlock the doors when any of the doors are opened from the inside.
Flash Lights With Lock This setting will allow you to turn the flashing of the lights when the Lock button is pushed on the key
fob on or off.
5

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160SAFETY
Overtaking Traffic
If you pass another vehicle slowly with a relative
speed less than 15 mph (24 km/h) and the vehicle
remains in the blind spot for approximately
1.5 seconds, the warning light will be illuminated.
If the difference in speed between the two vehicles
is greater than 15 mph (24 km/h), the warning
light will not illuminate.

Overtaking/Approaching Overtaking/Passing

The BSM system is designed not to issue an alert
on stationary objects such as guardrails, posts,
walls, foliage, berms, snow banks, car washes, etc.
However, occasionally the system may alert on
such objects. This is normal operation and your
vehicle does not require service.
The BSM system will not alert you of objects that
are traveling in the opposite direction of the vehicle
in adjacent lanes Ú page 280.
Opposing Traffic

WARNING!

The Blind Spot Monitoring system is only an aid to
help detect objects in the blind spot zones. The BSM
system is not designed to detect pedestrians,
bicyclists, or animals. Even if your vehicle is
equipped with the BSM system, always check your
vehicle’s mirrors, glance over your shoulder, and use
your turn signal before changing lanes. Failure to do
so can result in serious injury or death.

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166SAFETY
Service FCW Warning
If the system turns off, and the instrument cluster
displays: “FCW Unavailable Service Required”,
this indicates there is an internal system fault.
Although the vehicle is still drivable under normal
conditions, have the system checked by an
authorized dealer.
The “FCW Temporarily Unavailable” message can
sometimes be displayed while driving in highly
reflective areas (i.e. tunnels with reflective tiles, or
ice and snow). The system will recover after the
vehicle has left these areas. Under rare conditions,
when the camera is not tracking any vehicles or
objects in its path, this warning may temporarily
occur. If weather conditions are not a factor, the
driver should examine the fascia/bumper where
the camera is located. It may require cleaning or
removal of an obstruction from the fascia/bumper
cover.
The FCW Warning Light will appear on the
instrument cluster to indicate the front camera
is obstructed by sun or other visibility reducing
weather.
NOTE:
If the “FCW Temporarily Unavailable” message
occurs frequently (e.g. more than once on every
trip) without any snow, rain, mud, or other
obstruction, have the camera realigned at an
authorized dealer.
Installing a snow plow or front-end protector is
not recommended. Doing so may block the
camera and inhibit FCW operation.
Use only a soft cloth for cleaning. Do not use
solvents or abrasive pastes.
Precautions While Driving With FCW
In certain driving conditions, such as:
Driving in the vicinity of a curve
Small vehicles and/or not aligned to the lane
Lane changing of other vehicles
Passing of vehicles in an oncoming intersection
The intervention of the system could be
unexpected or delayed. The driver must therefore
always pay particular attention, while maintaining
control of the vehicle to drive in complete safety. Driving In The Vicinity Of A Curve
Entering or exiting a large curve, the system could
detect the presence of a vehicle that is in front of
the vehicle, but that does not preside in the same
lane. In cases such as this, the system might
respond.

Driving In The Vicinity Of A Curve

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SAFETY171
(Continued)
5. You should read the instructions provided with
your child restraint to make sure that you are
using it properly.
6. All occupants should always wear their lap and shoulder belts properly.
7. The driver and front passenger seats should be moved back as far as practical to allow the
front air bags room to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and deployment
occurs, the side air bags will inflate forcefully
into the space between occupants and the
door and occupants could be injured.
9. If the air bag system in this vehicle needs to be modified to accommodate a disabled person,
see Úpage 275 for customer service contact
information.
SEAT BELT SYSTEMS
Buckle up even though you are an excellent driver,
even on short trips. Someone on the road may be
a poor driver and could cause a collision that
includes you. This can happen far away from home
or on your own street.
Research has shown that seat belts save lives, and
they can reduce the seriousness of injuries in a
collision. Some of the worst injuries happen when
people are thrown from the vehicle. Seat belts
reduce the possibility of ejection and the risk of
injury caused by striking the inside of the vehicle.
Everyone in a motor vehicle should be belted at
all times.
Enhanced Seat Belt Use Reminder System
(BeltAlert)
Driver And Passenger BeltAlert — If Equipped
BeltAlert is a feature intended to remind
the driver and outboard front seat
passenger (if equipped with outboard
front passenger seat BeltAlert) to buckle
their seat belts. The BeltAlert feature is active
whenever the ignition switch is in the AVV (START)
or MAR (ACC/ON/RUN) position.
Initial Indication
If the driver is unbuckled when the ignition switch
is first in the AVV (START) or MAR (ACC/ON/RUN)
position, a chime will signal for a few seconds.
If the driver or outboard front seat passenger
(if equipped with outboard front passenger seat
BeltAlert) is unbuckled when the ignition switch is
first in the AVV (START) or MAR (ACC/ON/RUN)
position the Seat Belt Reminder Light will turn on
and remain on until both outboard front seat belts
are buckled. The outboard front passenger seat
BeltAlert is not active when an outboard front
passenger seat is unoccupied.
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
WARNING!
6

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SAFETY177

If the passenger seating position is equipped with an
ALR and is being used for normal usage, only pull the
seat belt webbing out far enough to comfortably wrap
around the occupant’s mid-section so as to not activate
the ALR. If the ALR is activated, you will hear a clicking
sound as the seat belt retracts. Allow the webbing
to retract completely in this case and then carefully
pull out only the amount of webbing necessary to
comfortably wrap around the occupant’s mid-section.
Slide the latch plate into the buckle until you hear a
"click."

In Automatic Locking Mode, the shoulder belt is
automatically pre-locked. The seat belt will still
retract to remove any slack in the shoulder belt.
Use the Automatic Locking Mode anytime a child
restraint is installed in a seating position that has
a seat belt with this feature. Children 12 years old
and under should always be properly restrained in
the rear seat of a vehicle with a rear seat. How To Engage The Automatic Locking Mode

1. Buckle the combination lap and shoulder belt.

2. Grab the shoulder portion and pull downward
until the entire seat belt is extracted.
3. Allow the seat belt to retract. As the seat belt retracts, you will hear a clicking sound.
This indicates the seat belt is now in the
Automatic Locking Mode. How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and
allow it to retract completely to disengage the
Automatic Locking Mode and activate the vehicle
sensitive (emergency) locking mode.
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
WARNING!
The seat belt assembly must be replaced if the
switchable Automatic Locking Retractor (ALR)
feature or any other seat belt function is not
working properly when checked according to
the procedures in the Service Manual.
Failure to replace the seat belt assembly
could increase the risk of injury in collisions.
Do not use the Automatic Locking Mode to
restrain occupants who are wearing the seat
belt or children who are using booster seats.
The locked mode is only used to install
rear-facing or forward-facing child restraints
that have a harness for restraining the child.6

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178SAFETY
SUPPLEMENTAL RESTRAINT
S
YSTEMS (S RS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on others.
If you are not sure, ask an authorized dealer.

The air bag system must be ready to protect you in a
collision. The Occupant Restraint Controller (ORC)
monitors the internal circuits and interconnecting
wiring associated with the electrical Air Bag System
Components. Your vehicle may be equipped with the
following Air Bag System Components:

Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Air Bag Warning Light
The Occupant Restraint Controller (ORC)
monitors the readiness of the electronic
parts of the air bag system whenever the
ignition switch is in the AVV (START) or
MAR (ACC/ON/RUN) position. If the ignition switch
is in the STOP (OFF/LOCK) position the air bag
system is not on and the air bags will not inflate.
The ORC contains a backup power supply system
that may deploy the air bag system even if the
battery loses power or it becomes disconnected
prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight
seconds for a self-check when the ignition switch is
in the MAR (ACC/ON/RUN) position. After the
self-check, the Air Bag Warning Light will turn off.
If the ORC detects a malfunction in any part of the
system, it turns on the Air Bag Warning Light, either
momentarily or continuously. A single chime will
sound to alert you if the light comes on again after
initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could affect
the air bag system. The diagnostics also record the
nature of the malfunction. While the air bag system
is designed to be maintenance free, if any of the following occurs, have an authorized dealer
service the air bag system immediately.The Air Bag Warning Light does not come on
during the four to eight seconds when the igni
-
tion switch is first in the MAR (ACC/ON/RUN)
position.
The Air Bag Warning Light remains on after the
four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be disabled.
In this condition the air bags may not be ready to
inflate for your protection. Have an authorized
dealer service the air bag system immediately.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have the
air bag system to protect you in a collision. If the
light does not come on as a bulb check when the
ignition is first turned on, stays on after you start
the vehicle, or if it comes on as you drive, have
an authorized dealer service the air bag system
immediately.

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