service RAM PROMASTER 2023 Repair Manual

IN CASE OF EMERGENCY213
If tire pressure is less than 19 psi (1.3 Bar):
The tire is too badly damaged. Do not attempt to
drive the vehicle further. Call for assistance.
If the tire pressure is 19 psi (1.3 Bar) or higher:

1. Push the Power Button (1) to turn on Tire Service Kit and inflate the tire to the pressure
indicated on the tire and loading information
label on the driver-side door opening.

NOTE:If the tire becomes overinflated, push the Deflation
Button to reduce the tire pressure to the recom -
mended inflation pressure before continuing.
2. Disconnect the Tire Service Kit from the valve stem, reinstall the cap on the valve stem and
unplug from 12 Volt outlet.
3. Place the Tire Service Kit in its proper storage area in the vehicle.
4. Have the tire inspected and repaired or replaced at the earliest opportunity at an
authorized dealer or tire service center.
5. Remove the Speed Limit sticker from the instrument panel after the tire has been
repaired.
6. Replace the Sealant Bottle (4) and Sealant Hose (3) assembly at an authorized dealer as
soon as possible Ú page 213.
NOTE:When having the tire serviced, advise the autho -
rized dealer or service center that the tire has been
sealed using the Tire Service Kit.
(F) Sealant Bottle And Hose Replacement:

1. Replace the Tire Service Kit Sealant Bottle (4) and Sealant Hose (3) prior to the expiration
date (printed at the upper right hand corner
on the bottle label) to assure optimum
operation of the system
Ú
page 213.

Tire Service Kit Sealant Expiration Date Location

2. Uncoil the Sealant Hose (3) (clear in color).
3. Locate the red colored round Sealant Bottle release button at the lower right hand corner
of the kit. 4. Push and hold the Sealant Bottle release
button, then pull out the bottle holding the
button.
5. Clean any remaining sealant from the Tire Service Kit housing.
6. Position the new Sealant Bottle (4) in the housing so that the Sealant Hose (3) aligns
with the hose slot in the front of the housing.
Push and hold the Sealant Bottle release
button, then push the bottle into the housing
by holding the button. An audible click will be
heard indicating the bottle is locked into place.
Release the button.
7. Verify that the cap is installed on the fitting at the end of the Sealant Hose (3) and return the
hose to its storage area (located on top of the
housing).
8. Return the Tire Service Kit to its storage location in the vehicle.
7

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216IN CASE OF EMERGENCY
4. Disconnect the opposite end of the positive (+)
jumper cable from the remote positive (+) post
of the discharged vehicle, and reinstall the
protective cap.
5. Close the cover of the Front Power Distribution Center.
If frequent jump starting is required to start your
vehicle you should have the battery and charging
system inspected at an authorized dealer.
BATTERY LOCATION
There are two remote jump starting posts under
the hood which is the recommended jump start
location. If access to the battery is needed, an
access panel on the driver’s side floor will allow for
battery access.
Battery Access Panel
Battery Location

IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be
serviced by an authorized dealer.
In any of the following situations, you can reduce
the potential for overheating by taking the
appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase the
engine idle speed while preventing vehicle
motion with the brakes.
NOTE:There are steps that you can take to slow down an
impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine cooling
system and turning the A/C off can help remove
this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the heater
core to act as a supplement to the radiator and
aids in removing heat from the engine cooling
system.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices, etc.).
Eventually, if plugged in long enough without
engine operation, the vehicle’s battery will
discharge sufficiently to degrade battery life
and/or prevent the engine from starting.

23_VF_OM_EN_USC_t.book Page 216

IN CASE OF EMERGENCY217
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector
cannot be moved out of the PARK (P) position, you
can use the following procedure to temporarily
move the gear selector:

1. Turn the engine OFF.

2. Firmly apply the parking brake.
3. Using a small screwdriver or similar tool,
remove the shifter boot material of the gear
selector by pulling up to carefully separate the
gear selector bezel and boot assembly from
the console.

Shifter Boot And Bezel
4. Press and maintain firm pressure on the brake
pedal.
5. Insert the screwdriver or similar tool into the gear selector override release and push down
while depressing the shifter button at the
same time.

Gear Selector Override Release Lever

6. Move the gear selector to the NEUTRAL (N) position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the shifter boot and bezel.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator.
If you see or hear steam coming from under the
hood, do not open the hood until the radiator
has had time to cool. Never try to open a cooling
system pressure cap when the radiator or
coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage
your vehicle. If the temperature gauge reads
HOT (H), pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range.
If the pointer remains on HOT (H), and you
hear continuous chimes, turn the engine off
immediately and call for service.
7

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IN CASE OF EMERGENCY219
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake
Úpage 78 feature is disabled before towing this
vehicle to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is
enabled or disabled via the customer program -
mable features in the Uconnect Settings.
Vehicles with a discharged battery, or total elec -
trical failure when the Electric Park Brake (EPB)
is engaged, will need a wheel dolly or jack to
raise the rear wheels off the ground when
moving the vehicle onto a flatbed.
The Safehold feature will engage the Electric
Park Brake whenever the driver's door is
opened (if the battery is connected, ignition is
ON, transmission is not in PARK, and brake
pedal is released). If you are towing this vehicle
with the ignition in the ON/RUN mode, you must
manually disable the Electric Park Brake each
time the driver's door is opened by pressing the
brake pedal and then releasing the EPB. If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.
If the key fob is unavailable or the vehicle's battery
is discharged, for instructions on shifting the
automatic transmission out of PARK (P) for
towing Ú
page 217.
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
7

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221
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument
cluster. This means that service is required for your
vehicle. Operating conditions such as frequent
short-trips, trailer tow, and extremely hot or cold
ambient temperatures will influence when the “Oil
Change Required” message is displayed. Have the
vehicle serviced as soon as possible, within the next
500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under Instrument Cluster Display
Ú
page 57.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for fleet
customers. Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressures and look for unusual
wear or damage. Rotate at the first sign of irreg
-
ular wear, even if it occurs before the oil indi -
cator system turns on
Check the fluid levels of the coolant reservoir,
and brake master cylinder and fill as needed
Check function of all interior and exterior lights
8

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224SERVICING AND MAINTENANCE
Flush and replace the engine coolant at 10 years or 150,000 miles
(240,000 km) whichever comes first. X
X
Inspect and replace the PCV valve if necessary. X
1. The brake fluid change interval is time based only, mileage intervals do not apply.
WARNING!
You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If you have
any doubt about your ability to perform a service job, take your vehicle to a competent mechanic.
Failure to properly inspect and maintain your vehicle could result in a component malfunction and affect vehicle handling and performance. This could cause
an accident.
Mileage Or Time Passed (Whichever Comes First)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000

23_VF_OM_EN_USC_t.book Page 224

SERVICING AND MAINTENANCE227

After the engine has warmed, operate the defroster for
a few minutes to reduce the possibility of smearing or
freezing the fluid on the cold windshield. Mopar® All
Weather Windshield Washer Solution or equivalent,
used with water as directed on the container, aids
cleaning action, reduces the freezing point to avoid line
clogging, and is not harmful to paint or trim.

MAINTENANCE-FREE BATTERY
Your vehicle is equipped with a maintenance-free
battery. You will never have to add water, and
periodic maintenance is not required.
PRESSURE WASHING
Cleaning the engine compartment with a high
pressure washer is not recommended.
VEHICLE MAINTENANCE
An authorized dealer has the qualified service
personnel, special tools, and equipment to
perform all service operations in an expert
manner. Service Manuals are available which
include detailed service information for your
vehicle. Refer to these Service Manuals before
attempting any procedure yourself.
NOTE:Intentional tampering with emissions control
systems may void your warranty and could result in
civil penalties being assessed against you.
WARNING!

Battery fluid is a corrosive acid solution and can
burn or even blind you. Do not allow battery fluid
to contact your eyes, skin, or clothing. Do not lean
over a battery when attaching clamps. If acid
splashes in eyes or on skin, flush the area imme -
diately with large amounts of water
Ú
page 214.
Battery gas is flammable and explosive. Keep
flame or sparks away from the battery. Do not use
a booster battery or any other booster source with
an output greater than 12 Volts. Do not allow
cable clamps to touch each other.

Battery posts, terminals, and related accesso -
ries contain lead and lead compounds. Wash
hands after handling.
CAUTION!
It is essential when replacing the cables on
the battery that the positive cable is attached
to the positive post and the negative cable is
attached to the negative post. Battery posts
are marked positive (+) and negative (-) and
are identified on the battery case. Cable
clamps should be tight on the terminal posts
and free of corrosion.
If a “fast charger” is used while the battery is
in the vehicle, disconnect both vehicle battery
cables before connecting the charger to the
battery. Do not use a “fast charger” to provide
starting voltage.
CAUTION!
Precautions have been taken to safeguard all
parts and connections however, the pressures
generated by these machines is such that
complete protection against water ingress
cannot be guaranteed.
WARNING!

You can be badly injured working on or around a
motor vehicle. Only do service work for which you
have the knowledge and the proper equipment.
If you have any doubt about your ability to perform
a service job, take your vehicle to a competent
mechanic.

8

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228SERVICING AND MAINTENANCE
ENGINE OIL
Engine Oil Selection
Use only the manufacturer's recommended fluids
Úpage 273.
American Petroleum Institute (API)
Approved Engine Oil
These symbols mean that the oil has been certified
by the API. The manufacturer only recommends API
trademark oils.
The API Starburst trademark certifies
0W-20, 0W-30 and 5W-30 engine oils.
The API Donut trademark certifies 0W-40
and 5W-40 engine oil.
Synthetic Engine Oils
Your engine was designed for synthetic engine oils,
only use synthetic API approved engine oils.
Synthetic engine oils which do not have both the
engine oil certification mark and the correct SAE
viscosity grade number should not be used.
Materials Added To Engine Oil
The manufacturer strongly recommends against
the addition of any additives (other than leak
detection dyes) to the engine oil. Engine oil is an
engineered product and its performance may be
impaired by supplemental additives.
Disposing Of Used Engine Oil And Oil
Filters

Care should be taken in disposing of used engine oil
and oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to
the environment. Contact an authorized dealer, service
station or governmental agency for advice on how and
where used oil and oil filters can be safely discarded in
your area.

ENGINE OIL FILTER
The engine oil filter should be replaced with a new
filter at every engine oil change. Engine Oil Filter Selection
A full-flow type disposable oil filter should be used
for replacement. The quality of replacement filters
varies considerably. Only high quality Mopar®
certified filters should be used. If a Mopar® Engine
Oil Filter is unavailable, only use filters that meet
or exceed SAE/USCAR-36 Filter Performance
Requirements.
ENGINE AIR CLEANER FILTER
For the proper maintenance intervals
Úpage 222.
NOTE:Be sure to follow the “Severe Duty Conditions”
maintenance interval if applicable.
CAUTION!
Do not use chemical flushes in your engine oil as
the chemicals can damage your engine. Such
damage is not covered by the New Vehicle
Limited Warranty.
WARNING!
The air induction system (air cleaner, hoses,
etc.) can provide a measure of protection in
the case of engine backfire. Do not remove the
air induction system (air cleaner, hoses, etc.)
unless such removal is necessary for repair or
maintenance. Make sure that no one is near the
engine compartment before starting the vehicle
with the air induction system (air cleaner, hoses,
etc.) removed. Failure to do so can result in
serious personal injury.

23_VF_OM_EN_USC_t.book Page 228

SERVICING AND MAINTENANCE229
Engine Air Cleaner Filter Selection
The quality of replacement filters varies
considerably. Only high quality Mopar® certified
filters should be used.
Engine Air Cleaner Filter Inspection and
Replacement
Engine Air Cleaner Filter Removal

1. With a suitable tool, loosen the clamps and remove the engine air duct supply hose.

Engine Air Duct Supply Hose

2. With a suitable tool, fully loosen fasteners on the engine air cleaner filter cover and remove
the cover.
Engine Air Cleaner Filter Cover

3. Remove the engine air cleaner filter from the housing assembly.

Engine Air Cleaner Filter
Engine Air Cleaner Filter Installation
NOTE:Inspect and clean the housing assembly if signif
-
icant dirt or debris is present before replacing the
engine air cleaner filter.

1. Install the engine air cleaner filter into the housing assembly.

2. Install the engine air cleaner filter cover onto the housing assembly.
3. Tighten the fasteners on the engine air cleaner filter assembly.
4. Install the engine air duct supply hose and tighten the clamps
AIR CONDITIONER MAINTENANCE
For best possible performance, your air conditioner
should be checked and serviced by an authorized
dealer at the start of each warm season. This
service should include cleaning of the condenser
fins and a performance test. Drive belt tension
should also be checked at this time.
1 — Clamps
2 — Engine Air Duct Supply Hose
1 — Fasteners
2 — Engine Air Cleaner Filter Cover
1 — Engine Air Cleaner Filter
8

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230SERVICING AND MAINTENANCE
Refrigerant Recovery And Recycling
R-134a Air Conditioning Refrigerant is a Hydrofluo -
rocarbon (HFC) that is an ozone-saving product.
However, the manufacturer recommends that air
conditioning service be performed by authorized
dealer or other service facilities using recovery and
recycling equipment.
NOTE:Use only the manufacturer approved A/C system
PAG compressor oil and refrigerants.
Cabin Air Filter
Refer to the Maintenance Plan in this chapter for
the proper maintenance intervals Ú page 222.The cabin air filter is located in the fresh air inlet in
the engine compartment. Perform the following
procedure to replace the filter:

1. Remove the two screws that secure the filter
retainer to the fresh air inlet, and remove the
filter retainer.

Accessing Air Filter

WARNING!

Use only refrigerants and compressor lubricants
approved by the manufacturer for your air condi -
tioning system. Some unapproved refrigerants are
flammable and can explode, injuring you. Other
unapproved refrigerants or lubricants can cause
the system to fail, requiring costly repairs. Refer to
Warranty Information Book, for further warranty
information.

The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring lines
to be disconnected should be done by an
experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components.
Such damage is not covered by the New Vehicle
Limited Warranty.
WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in the
ACC or ON/RUN position. With the cabin air filter
removed and the blower operating, the blower
can contact hands and may propel dirt and
debris into your eyes, resulting in personal injury.
1 — Screw Locations
2 — Fresh Air Inlet

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