engine RAM PROMASTER 2023 Service Manual

132STARTING AND OPERATING
(Continued)
(Continued)
Flowing/Rising Water
Shallow Standing Water
Although your vehicle is capable of driving through
shallow standing water, consider the following
Cautions and Warnings before doing so.
WARNING!
Do not drive on or across a road or path where
water is flowing and/or rising (as in storm
run-off). Flowing water can wear away the road
or path's surface and cause your vehicle to sink
into deeper water. Furthermore, flowing and/or
rising water can carry your vehicle away swiftly.
Failure to follow this warning may result in
injuries that are serious or fatal to you, your
passengers, and others around you.
WARNING!
Driving through standing water limits your
vehicle’s traction capabilities. Do not exceed
5 mph (8 km/h) when driving through
standing water.
Driving through standing water limits your
vehicle’s braking capabilities, which increases
stopping distances. Therefore, after driving
through standing water, drive slowly and
lightly press on the brake pedal several times
to dry the brakes.
Failure to follow these warnings may result in
injuries that are serious or fatal to you, your
passengers, and others around you.
CAUTION!
Always check the depth of the standing water
before driving through it. Never drive through
standing water that is deeper than the bottom
of the tire rims mounted on the vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
WARNING!
Do not exceed 5 mph (8 km/h) when driving through standing water. This will minimize
wave effects.
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is milky
or foamy in appearance) after driving through
standing water. Do not continue to operate
the vehicle if any fluid appears contaminated,
as this may result in further damage. Such
damage is not covered by the New Vehicle
Limited Warranty.
Getting water inside your vehicle’s engine can
cause it to lock up and stall out, and cause
serious internal damage to the engine. Such
damage is not covered by the New Vehicle
Limited Warranty.
CAUTION!

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136MULTIMEDIA
Time Format This setting will allow you to set the time format (AM/PM). Sync Time With GPS must be “Off” for this
setting to be available. The “12 hrs” setting will set the time to a 12-hour format. The “24 hrs” setting
will set the time to a 24-hour format.
Voice Options This setting will allow you to change the voice options for the radio to “Male” or “Female”.
Wake Up Word This setting will allow you to set the system “Wake Up” word. The available options are “Off”,
“Hey, Uconnect”, and “Hey, Ram”.
Voice Barge-in This setting will allow Voice Barge-in to be turned on or off. For more information about Voice Barge-in,
refer to your Uconnect Radio Instruction Manual.
Show Command List This setting will allow the Command List on the Voice Recognition window to be shown on or off.
Radio Off Delay
This setting will keep certain electrical features running after the engine is turned off. When any door is opened,
the electronics will deactivate. The available settings are “0 sec”, “45 sec”, “5 min”, and “10 min”.

Radio Off With Door This setting will allow you to determine if the radio shuts off when any of the doors are opened.
App Drawer Favoriting Pop-ups This setting will allow you to favorite app drawer pop-ups with “On” and “Off” options.
App Drawer Unfavoritings Pop-ups This setting will allow you to unfavorite app drawer pop-ups with “On” and “Off” options.
New Text Message Pop-ups This setting will allow you to have pop-up notifications for new text messages. Setting options are “On”
and “Off”.
Missed Calls Message
This setting will allow you to have pop-up notifications for missed calls. Setting options are “On” and “Off”.

Navigation Pop-ups
This setting will allow you to have pop-up notifications for Navigation. Setting options are “On” and “Off”.

Navigation Settings This setting will redirect to the list of Navigation settings. Refer to your Uconnect Radio Instruction
Manual for further information.
Audio Settings This setting will open the submenu, containing the audio settings Ú page 147.
Reset App Drawer to Default Order This setting will reset the app drawer to its factory default layout.
Setting Name Description

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SAFETY153
ELECTRONIC BRAKE CONTROL (EBC)
S
YSTEM
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system that
includes the Brake Assist System (BAS), Crosswind
Assist (CWA), Electronic Stability Control (ESC), Hill
Start Assist (HSA), Traction Control System (TCS),
and Trailer Sway Control (TSC). These systems
complement the Anti-Lock Brake System (ABS) by
optimizing the vehicle braking capability during
emergency braking maneuvers.
Brake Assist System (BAS)

The BAS is designed to optimize the vehicle’s braking
capability during emergency braking maneuvers.
The system detects an emergency braking situation
by sensing the rate and amount of brake application
and then applies optimum pressure to the brakes.
This can help reduce braking distances. The BAS
complements the Anti-Lock Brake System (ABS).
Applying the brakes very quickly results in the best BAS
assistance. To receive the benefit of the system, you
must apply continuous braking pressure during the
stopping sequence (do not “pump” the brakes). Do not
reduce brake pedal pressure unless braking is no
longer desired. Once the brake pedal is released,
the BAS is deactivated.
Crosswind Assist (CWA)

CWA helps keep your vehicle from drifting out of its lane
due to unexpected crosswinds by means of targeted
braking of individual wheels. The system will provide
automatic stability assistance to counteract the effect
of strong side wind. If a strong lateral wind is detected,
front and rear brakes on the affected side are applied,
creating a steering effect that mitigates the crosswind
influence. During system intervention, the driver should
perceive the natural stable handling feel of the vehicle.

Crosswind Assist will activate automatically when
the vehicle reaches speeds above approximately
43 mph (70 km/h). When the system is activated,
the ESC Warning Light in the instrument cluster will
blink to warn the driver.
Electronic Roll Mitigation (ERM)
The ERM system anticipates the potential for
wheel lift by monitoring the driver’s steering wheel
input and the speed of the vehicle. When ERM
determines that the rate of change of the steering
wheel angle and vehicle’s speed are sufficient to
potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine
power to lessen the chance that wheel lift will
occur. ERM can only reduce the chance of wheel
lift occurring during severe or evasive driving
maneuvers; it cannot prevent wheel lift due to
other factors, such as road conditions, leaving the
roadway, striking objects or other vehicles.WARNING!

The Brake Assist System (BAS) cannot prevent the
natural laws of physics from acting on the vehicle,
nor can it increase the traction afforded by prevailing
road conditions. BAS cannot prevent collisions,
including those resulting from excessive speed in
turns, driving on very slippery surfaces, or
hydroplaning. The capabilities of a BAS-equipped
vehicle must never be exploited in a reckless or
dangerous manner, which could jeopardize the
user's safety or the safety of others.

WARNING!
Many factors, such as vehicle loading, road
conditions and driving conditions, influence
the chance that wheel lift or rollover may occur.
ERM cannot prevent all wheel lift or rollovers,
especially those that involve leaving the roadway
or striking objects or other vehicles. The
capabilities of an ERM-equipped vehicle must
never be exploited in a reckless or dangerous
manner which could jeopardize the user's safety
or the safety of others.
6

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154SAFETY
Electronic Stability Control (ESC)
ESC enhances directional control and stability of
the vehicle under various driving conditions. ESC
corrects for over/under steering of the vehicle by
applying the brake of the appropriate wheel(s) to
counteract the previous conditions listed. Engine
power may also be reduced to help the vehicle
maintain the desired path.
Oversteer – when the vehicle is turning more
than appropriate for the steering wheel position.
Understeer – when the vehicle is turning less
than appropriate for the steering wheel position.

ESC uses sensors in the vehicle to determine the
vehicle path intended by the driver and compares
it to the actual path of the vehicle. When the actual
path does not match the intended path, ESC applies
the brake of the appropriate wheel to assist in
counteracting the oversteer or understeer condition.

ESC Operating Modes
The ESC OFF button is located in the
center switch bank, next to the hazard
flasher switch.
ESC On
This mode is the normal operating mode for
ESC equipped vehicles. Whenever the vehicle is
started, the ESC system will be in this mode. This
mode should be used for most driving situations.
ESC should only be turned off for the following
specific reasons.
ESC Partial Off
This mode is entered by momentarily pushing the
ESC OFF button.
When in the “Partial Off” mode, the TCS portion of
ESC, except for the “limited slip” feature described
in the TCS section, has been disabled and the ESC
OFF Indicator Light will be illuminated. When in the
“Partial Off” mode, ESC will operate without engine
torque management. This mode is intended to be
used if the vehicle is in deep snow, sand or gravel
conditions and more wheel spin than ESC would
normally allow is required to gain traction. To turn
ESC on again, momentarily push the ESC OFF
button. This will restore the normal “ESC On” mode
of operation.WARNING!

Electronic Stability Control (ESC) cannot prevent
the natural laws of physics from acting on the
vehicle, nor can it increase the traction afforded by
prevailing road conditions. ESC cannot prevent
accidents, including those resulting from exces -
sive speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of vehicle
control due to inappropriate driver input for the
conditions. Only a safe, attentive, and skillful
driver can prevent accidents. The capabilities of
an ESC equipped vehicle must never be exploited
in a reckless or dangerous manner which could
jeopardize the user’s safety or the safety of others.

Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle, and
may negatively affect the performance of the
ESC system. Changes to the steering system,
suspension, braking system, tire type and size
or wheel size may adversely affect ESC perfor -
mance. Improperly inflated and unevenly worn
tires may also degrade ESC performance. Any
vehicle modification or poor vehicle mainte -
nance that reduces the effectiveness of the
ESC system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.

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SAFETY155
NOTE:To improve the vehicle's traction when driving with
snow chains, or starting off in deep snow, sand or
gravel, it may be desirable to switch to the “Partial
Off” mode by pushing the ESC OFF button. Once
the situation requiring ESC to be switched to the
“Partial Off” mode is overcome, turn ESC back
on by momentarily pushing the ESC OFF button.
This may be done while the vehicle is in motion.
ESC Activation/Malfunction Indicator Light
And ESC OFF Indicator Light

The ESC Activation/Malfunction Indicator
Light in the instrument cluster will come on
when the ignition is turned to the ON mode.
It should go out with the engine running. If
the ESC Activation/Malfunction Indicator Light comes
on continuously with the engine running, a malfunction
has been detected in the ESC system. If this light
remains on after several ignition cycles, and the vehicle
has been driven several miles (kilometers) at speeds
greater than 30 mph (48 km/h), see an authorized
dealer as soon as possible to have the problem
diagnosed and corrected.
The ESC Activation/Malfunction Indicator Light
starts to flash as soon as the tires lose traction and
the ESC system becomes active. The ESC Activation/
Malfunction Indicator Light also flashes when TCS is
active. If the ESC Activation/Malfunction Indicator Light
begins to flash during acceleration, ease up on the
accelerator and apply as little throttle as possible.
Be sure to adapt your speed and driving to the
prevailing road conditions.

The ESC OFF Indicator Light indicates
that the Electronic Stability Control (ESC)
is in a reduced mode.
NOTE:
The ESC Activation/Malfunction Indicator Light
and the ESC OFF Indicator Light come on
momentarily each time the ignition switch is
placed in the ON position.
Each time the ignition is placed in the ON posi -
tion, the ESC system will be on even if it was
turned off previously.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive
following the maneuver that caused the ESC
activation.
Hill Start Assist (HSA)
The HSA system is designed to assist the driver
when starting a vehicle from a stop on a hill. HSA
will maintain the level of brake pressure the driver
applied for a short period of time after the driver
takes their foot off of the brake pedal. If the driver
does not apply the throttle during this short period
of time, the system will release brake pressure and
the vehicle will roll down the hill. The system will
release brake pressure in proportion to the
amount of throttle applied as the vehicle starts
to move in the intended direction of travel.
WARNING!
When in “Partial Off” mode, the TCS function -
ality of ESC, except for the limited slip feature
described in the TCS section, has been
disabled and the ESC OFF Indicator Light will
be illuminated. When in “Partial Off” mode,
the engine power reduction feature of TCS is
disabled, and the enhanced vehicle stability
offered by the ESC system is reduced.
Trailer Sway Control (TSC) is disabled when
the ESC system is in the “Partial Off” mode.
6

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156SAFETY
HSA Activation Criteria
The following criteria must be met in order for HSA
to activate:
The vehicle must be stopped.
The vehicle must be on a 6% (approximate)
grade or greater hill.
Gear selection matches vehicle uphill direction
(i.e., vehicle facing uphill is in forward gear;
vehicle backing uphill is in REVERSE gear).
HSA will work in REVERSE and all forward gears
when the activation criteria have been met.
The system will not activate if the vehicle is placed
in NEUTRAL or PARK.
Towing With HSA
HSA will also provide assistance to mitigate roll
back while towing a trailer.
Traction Control System (TCS)
TCS monitors the amount of wheel spin of each of
the driven wheels. If wheel spin is detected, brake
pressure is applied to the slipping wheel(s) and
engine power is reduced, to provide enhanced
acceleration and stability. A feature of the TCS,
Brake Limited Differential (BLD) functions similarly
to a limited slip differential and controls the wheel
spin across a driven axle. If one wheel on a driven
axle is spinning faster than the other, the system
will apply the brake of the spinning wheel. This will
allow more engine torque to be applied to the
wheel that is not spinning. This feature remains
active even if the ESC is in the “Partial Off” mode.
The ESC Activation/Malfunction Indicator Light
(in the instrument cluster) will start to flash as soon
as the tires lose traction and the wheels begin to
spin. This indicates that the TCS is active. If the
indicator light flashes during acceleration, ease up
on the accelerator and apply as little throttle as
possible. Be sure to adapt your speed and driving
to the prevailing road conditions, and do not switch
off the ESC or TCS.
WARNING!
There may be situations on minor hills with a
loaded vehicle, or while pulling a trailer, when
the system will not activate and slight rolling may
occur. This could cause a collision with another
vehicle or object. Always remember the driver is
responsible for braking the vehicle.
WARNING!
If you use a trailer brake controller with your
trailer, the trailer brakes may be activated and
deactivated with the brake switch. If so, there
may not be enough brake pressure to hold
both the vehicle and the trailer on a hill when
the brake pedal is released. In order to avoid
rolling down an incline while resuming accel -
eration, manually activate the trailer brake or
apply more vehicle brake pressure prior to
releasing the brake pedal.
HSA is not a parking brake. Always apply the
parking brake fully when exiting your vehicle.
Also, be certain to place the transmission in
PARK.
Failure to follow these warnings can result in a
collision or serious personal injury.

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SAFETY157
Trailer Sway Control (TSC) — If Equipped
TSC uses sensors in the vehicle to recognize an
excessively swaying trailer and will take the
appropriate actions to attempt to stop the sway.
The system may reduce engine power and apply
the brake of the appropriate wheel(s) to counteract
the sway of the trailer.
NOTE:
TSC cannot stop all trailers from swaying. Always use
caution when towing a trailer and follow the trailer
tongue weight recommendations
Ú
page 124.
When TSC is functioning, the ESC Activation/
Malfunction Indicator Light will flash, the engine
power may be reduced, and you may feel the
brakes being applied to individual wheels to
attempt to stop the trailer from swaying. TSC is
disabled when the ESC system is in the “Partial
Off” mode.
DROWSY DRIVER DETECTION (DDD) —
IF EQUIPPED
DDD detects when the driver is feeling fatigued
and warns the driver to pull over and take a break.
TO ACTIVATE/DEACTIVATE

DDD can be activated and deactivated through the
Uconnect system by selecting the following in order:

1. “Safety & Driving Assistance”

2. “Drowsy Driver Detection”
SYSTEM OPERATION
Using feedback obtained from the driver’s steering
patterns, any buttons/switches that are pressed,
and from the front camera, the system implements
two operating logics:
The first operating logic takes the driving style
into account, observing the road and detecting
to what extent the driver can continue driving
with few lane crossing events.
The second operating logic measures the time
spent behind the wheel with the vehicle speed
above 40 mph (60 km/h) and below 100 mph
(160 km/h).
WARNING!
The TCS cannot prevent the natural laws of
physics from acting on the vehicle, nor can it
increase the traction afforded.
The TCS cannot prevent collisions, including
those resulting from excessive speed in turns,
or hydroplaning.
The capabilities of a TCS-equipped vehicle
must never be exploited in a reckless or
dangerous manner, which could jeopardize
the user's safety or the safety of others.
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and
adjust the trailer load to eliminate trailer sway.
WARNING!
The DDD system is an aid for driving and does
not relieve the driver of the responsibility of
driving the vehicle. Always drive alert and get
plenty of rest before driving. If you experience
fatigue while driving, do not wait for the DDD to
intervene with a warning. Choose a safe and
secure location where you can pull over safely
for a break. Only return to the road when you are
in the right physical and mental condition to
prevent endangering yourself and others.
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178SAFETY
SUPPLEMENTAL RESTRAINT
S
YSTEMS (S RS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on others.
If you are not sure, ask an authorized dealer.

The air bag system must be ready to protect you in a
collision. The Occupant Restraint Controller (ORC)
monitors the internal circuits and interconnecting
wiring associated with the electrical Air Bag System
Components. Your vehicle may be equipped with the
following Air Bag System Components:

Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Air Bag Warning Light
The Occupant Restraint Controller (ORC)
monitors the readiness of the electronic
parts of the air bag system whenever the
ignition switch is in the AVV (START) or
MAR (ACC/ON/RUN) position. If the ignition switch
is in the STOP (OFF/LOCK) position the air bag
system is not on and the air bags will not inflate.
The ORC contains a backup power supply system
that may deploy the air bag system even if the
battery loses power or it becomes disconnected
prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight
seconds for a self-check when the ignition switch is
in the MAR (ACC/ON/RUN) position. After the
self-check, the Air Bag Warning Light will turn off.
If the ORC detects a malfunction in any part of the
system, it turns on the Air Bag Warning Light, either
momentarily or continuously. A single chime will
sound to alert you if the light comes on again after
initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could affect
the air bag system. The diagnostics also record the
nature of the malfunction. While the air bag system
is designed to be maintenance free, if any of the following occurs, have an authorized dealer
service the air bag system immediately.The Air Bag Warning Light does not come on
during the four to eight seconds when the igni
-
tion switch is first in the MAR (ACC/ON/RUN)
position.
The Air Bag Warning Light remains on after the
four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be disabled.
In this condition the air bags may not be ready to
inflate for your protection. Have an authorized
dealer service the air bag system immediately.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have the
air bag system to protect you in a collision. If the
light does not come on as a bulb check when the
ignition is first turned on, stays on after you start
the vehicle, or if it comes on as you drive, have
an authorized dealer service the air bag system
immediately.

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SAFETY183
Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors
the internal circuits and interconnecting wiring
associated with electrical Air Bag System Compo -
nents listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:Front and/or side air bags will not deploy in all colli -
sions. This does not mean something is wrong with
the air bag system. If you do have a collision which deploys the air
bags, any or all of the following may occur:

The air bag material may sometimes cause abra
-
sions and/or skin reddening to the occupants as
the air bags deploy and unfold. The abrasions are
similar to friction rope burns or those you might get
sliding along a carpet or gymnasium floor. They are
not caused by contact with chemicals. They are not
permanent and normally heal quickly. However, if
you haven’t healed significantly within a few days,
or if you have any blistering, see your doctor
immediately.

As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles
settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.
NOTE:

Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.

After any collision, the vehicle should be taken
to an authorized dealer immediately.
Fuel Cut Off Switch
Your vehicle is equipped with a Fuel Cut Off switch.
In the event of an accident, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Fuel Cut Off Switch may perform the following
functions:
Cut off fuel to the engine and turn off the
engine.
Flash hazard lights as long as the battery has
power or until the hazard light button is pressed.
The hazard lights can be deactivated by
pressing the hazard light button.
WARNING!

Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the air
bags, seat belt pretensioners, and the seat belt
retractor assemblies replaced by an authorized
dealer immediately. Also, have the Occupant
Restraint Controller System serviced as well.

6

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184SAFETY
Turn on the interior lights, which remain on as
long as the battery has power.
Unlock the power door locks.
NOTE:After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the
key from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the Fuel Cut Off Switch by following
the procedure described below. If you have any
doubt, contact an authorized dealer.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an
event push the “A” Button located underneath the
front passenger side instrument panel.
Fuel Cut Off Switch

Maintaining Your Air Bag System
WARNING!
If, after an accident, you smell fuel or see leaks
from the fuel system, do not reset the Fuel Cut
Off Switch to avoid the risk of fire. Before
resetting the Fuel Cut Off Switch, carefully check
for fuel leaks or damage to the vehicle electrical
devices (e.g. headlights).
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo
-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.

Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accesso -
ries may be used. If it is necessary to modify the air
bag system for persons with disabilities, contact an
authorized dealer.

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