instrument panel RAM PROMASTER 2023 Service Manual
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Page 77 of 296

GETTING TO KNOW YOUR INSTRUMENT PANEL75
Your vehicle has a simple ignition actuated test,
which you can use prior to going to the test station.
To check if your vehicle's OBD II system is ready,
you must do the following:
1. Switch the ignition to the ON position, but do not crank or start the engine.
NOTE:If you crank or start the engine, you will have to
start this test over.
2. As soon as you cycle the ignition switch to the ON position, you will see the Malfunction
Indicator Light (MIL) symbol come on as part of
a normal bulb check. 3. Approximately 15 seconds later, one of two
things will happen:
The MIL will flash for about 10 seconds and
then return to being fully illuminated until you
turn OFF the ignition or start the engine. This
means that your vehicle's OBD II system is not
ready and you should not proceed to the I/M
station.
The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off
position or start the engine. This means that
your vehicle's OBD II system is ready and you
can proceed to the I/M station.
If your OBD II system is
not ready,
you should see
an authorized dealer or repair facility. If your vehicle
was recently serviced or had a battery failure or
replacement, you may need to do nothing more than
drive your vehicle as you normally would in order for
your OBD II system to update. A recheck with the
previously mentioned test routine may then indicate
that the system is
now ready
.
3
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Page 80 of 296

78STARTING AND OPERATING
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine and
drivetrain (transmission and axle) in your vehicle.
Drive moderately during the first 300 miles (500 km).
After the initial 60 miles (100 km), speeds up to 50 or
55 mph (80 or 90 km/h) are desirable.
While cruising, brief full-throttle acceleration within
the limits of local traffic laws contributes to a good
break-in. Wide-open throttle acceleration in low
gear can be detrimental and should be avoided.
The engine oil installed in the engine at the factory
is a high-quality energy conserving type lubricant.
Oil changes should be consistent with anticipated
climate conditions under which vehicle operations
will occur. For the recommended viscosity and
quality grades see Úpage 273.
NOTE:A new engine may consume some oil during its first
few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in
and not interpreted as a problem. Please check
your oil level with the engine oil indicator often
during the break-in period. Add oil as required.
PARKING BRAKE
ELECTRIC PARK BRAKE (EPB)
Your vehicle is equipped with an EPB that offers
simple operation, and some additional features
that make the parking brake more convenient and
useful.
The parking brake is primarily intended to prevent
the vehicle from rolling while parked. Before
leaving the vehicle, make sure that the parking
brake is applied. Also, be certain to leave the
transmission in PARK.
You can engage the parking brake in two ways:
Manually, by applying the parking brake switch.
Automatically, by enabling the Auto Park Brake
feature in the Customer Programmable
Features section of the Uconnect settings.
The parking brake switch is located on the
instrument panel to the left of the steering wheel
(below the headlamp switch).
Electric Park Brake Switch
To apply the parking brake manually, pull up on the
switch momentarily. You may hear a slight sound
from the back of the vehicle while the parking brake
engages. Once the park brake is fully engaged, the
Brake Warning Light in the instrument cluster and an
indicator on the switch will illuminate. If your foot is on
the brake pedal while you apply the parking brake, you
may notice a small amount of brake pedal movement.
The parking brake can be applied even when the
ignition switch is OFF but the Brake Warning Light will
not illuminate, however, it can only be released when
the ignition is in the ON/RUN position.
NOTE:The EPB Warning Light will illuminate if the EPB
switch is held for longer than 20 seconds in either
the released or applied position. The light will extin -
guish upon releasing the switch.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral
Oil in the engine or damage may result.
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Page 110 of 296

108STARTING AND OPERATING
NOTE:ParkSense will reduce the volume of the radio, if
on, when the system is sounding an audible tone.
Front Park Assist Audible Alerts
ParkSense will turn off the Front Park Assist
audible alert (chime) after approximately three
seconds when an obstacle has been detected, the
vehicle is stationary, and brake pedal is applied.
Adjustable Chime Volume Settings
Front and Rear chime volume settings can be
selected from the Uconnect system Ú page 134.
The chime volume settings include low, medium,
and high.
ParkSense will retain its last known configuration
state through ignition cycles.
ENABLING AND DISABLING PARKSENSE
ParkSense can be enabled and disabled with
the ParkSense switch, located on the switch
panel below the Uconnect display.
When the ParkSense switch is pushed to disable
the system, the instrument cluster display
Ú page 56 will show the “ParkSense Disabled”
message for approximately five seconds.
The ParkSense switch LED will be on when
ParkSense is disabled or requires service.
The ParkSense switch LED will be off when the
system is enabled. If the ParkSense switch is pushed, and requires service, the ParkSense
switch LED will blink momentarily, and then the
LED will be on.
SERVICE THE PARKSENSE PARK ASSIST
S
YSTEM
When the ParkSense System has detected a faulted
condition, the instrument cluster display will actuate
a single chime, and it will show the "PARKSENSE
UNAVAILABLE WIPE REAR SENSORS", "PARKSENSE
UNAVAILABLE WIPE FRONT SENSORS", or the
"PARKSENSE UNAVAILABLE SERVICE REQUIRED"
message for five seconds. Under this condition,
ParkSense will not operate.
If "PARKSENSE UNAVAILABLE WIPE REAR
SENSORS" or "PARKSENSE UNAVAILABLE WIPE
FRONT SENSORS" appears in the instrument
cluster display make sure the outer surface and
the underside of the rear fascia/bumper and/or
front fascia/bumper is clean and clear of snow,
ice, mud, dirt or other obstruction and then cycle
the ignition. If the message continues to appear,
see an authorized dealer.
If the "PARKSENSE UNAVAILABLE SERVICE
REQUIRED" message appears in the instrument
cluster display, see an authorized dealer.
PARKSENSE PARK ASSIST FAILURE
I
NDICATIONS
A malfunction of the ParkSense sensors
or system is indicated, during REVERSE
gear engagement, by the instrument
panel warning icon.
The warning icon is illuminated and a message is
displayed in the instrument cluster display
(if equipped) Ú page 65.
The sensors and wiring are tested continuously
when the ignition is in the ON/RUN position.
Failures are indicated immediately if they occur
when the system is on.
Even if the system is able to identify that a specific
sensor is in failure condition, the instrument
cluster display shall indicate that the ParkSense
system is unavailable, without reference to the
sensor in failure condition. If even a single sensor
fails, the entire system must be disabled.
The system is turned off automatically.
CLEANING THE PARKSENSE SYSTEM
Clean the ParkSense sensors with water, car wash
soap and a soft cloth. Do not use rough or hard
cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.
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Page 114 of 296

112STARTING AND OPERATING
PARKSENSE ACTIVE PARK ASSIST
SYSTEM — IF EQUIPPED
The ParkSense Active Park Assist system is intended to
assist the driver during parallel and perpendicular
parking maneuvers by identifying a proper parking
space, providing audible/visual instructions through
the instrument cluster display, and controlling the
steering wheel. The ParkSense Active Park Assist
system is defined as “semi-automatic” since the driver
maintains control of the accelerator, gear selector and
brakes. Depending on the driver's parking maneuver
selection, the system is capable of maneuvering a
vehicle into a parallel or a perpendicular parking space
on either side (i.e., driver side or passenger side).
NOTE:
The driver is always responsible for controlling
the vehicle, responsible for any surrounding
objects, and must intervene as required.
The system is provided to assist the driver and
not to substitute the driver.
During a semi-automatic maneuver, if the
driver touches the steering wheel after being
instructed to remove their hands from the
steering wheel, the system will cancel, and the
driver will be required to manually complete the
parking maneuver.
The system may not work in all conditions
(e.g. environmental conditions such as heavy
rain, snow, etc., or if searching for a parking
space that has surfaces that will absorb the
ultrasonic sensor waves).
It is important to keep the sensors clean in order for
the system to operate correctly. During cleaning
make sure not to scratch or damage them; avoid
using dry or rough cloths. The sensors should be
washed using clean water with addition of car
shampoo if necessary. In washing stations, clean
the sensors quickly, keeping the steam jet/high
pressure washing nozzles at least 4 in (10 cm) away
from the sensors.
New vehicles from the dealership must have at
least 31 miles (50 km) accumulated before the
ParkSense Active Park Assist system is fully cali -
brated and performs accurately. This is due to
the system’s dynamic vehicle calibration to
improve the performance of the feature.
The driver must control the vehicle’s brakes.
The automatic emergency braking feature is
NOT intended to substitute for the driver during
REVERSE maneuvers.
ENABLING AND DISABLING THE
P
ARKSENSE ACTIVE PARK ASSIST
S
YSTEM
The ParkSense Active Park Assist system
can be enabled and disabled with the
ParkSense Active Park Assist switch,
located on the switch panel below the
Uconnect display.
To enable or disable the system, push the
ParkSense Active Park Assist switch once
(LED turns on). Pushing the switch a second time
will disable the system (LED turns off).
The ParkSense Active Park Assist system will turn off
automatically for any of the following conditions:
Parking maneuver is completed.
Vehicle speed is greater than 18 mph (30 km/h)
when searching for a parking space.
Vehicle speed is greater than 5 mph (7 km/h) during active steering guidance into the parking
space.
Steering wheel is touched during active steering
guidance into the parking space.
If parking maneuver has not been completed
after 3 minutes.
ParkSense Front/Rear Park Assist switch is
pushed.
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STARTING AND OPERATING117
NOTE:
When operating conditions have been met, the
LaneSense system will monitor if the driver’s
hands are on the steering wheel and provide
an audible and visual warning to the driver if
removed. The system will cancel if the driver
does not return their hands to the wheel.
LaneSense is a driving assist system, not an
emergency system, and does not replace the
driver. The driver is always responsible for
controlling the vehicle and must intervene as
required. The LaneSense system is designed to
assist the driver and not to substitute the driver.
TURNING LANESENSE ON OR OFF
The LaneSense button is located on the
switch panel below the Uconnect display.
To turn the LaneSense system on, push the
LaneSense button (LED turns off). A “LaneSense
On” message is shown in the instrument cluster
display.
To turn the LaneSense system off, push the
LaneSense button twice (LED turns on).
NOTE:The LaneSense system will retain the last system
state on or off from the last ignition cycle when the
ignition is placed in the ON/RUN position.
LANESENSE WARNING MESSAGE
The LaneSense system will indicate the current
lane drift condition through the instrument cluster
display.
When the LaneSense system is on, the lane lines
are gray when both of the lane boundaries have
not been detected and the LaneSense telltale
is solid white.
System ON (Gray Lines) With White Telltale
Left Lane Departure — Only Left Lane Detected
When the LaneSense system is on, the Lane-
Sense Telltale is solid white when only the
left lane marking has been detected and the
system is ready to provide visual warnings in the
instrument cluster display if an unintentional
lane departure occurs on the left side.
When the LaneSense system senses the lane has
been approached and is in a lane departure situa -
tion, the visual warning in the instrument cluster
display will show the left lane line flashing yellow
(on/off). The LaneSense telltale changes from
solid white to flashing yellow.
Lane Approached (Flashing Yellow Lane Line) With Yellow Telltale
NOTE:The LaneSense system operates with similar
behavior for a right lane departure when only the
right lane marking has been detected.
4
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Page 136 of 296

134MULTIMEDIA
UCONNECT SETTINGS
The Uconnect system uses a combination of
buttons on the touchscreen and buttons on the
faceplate located on the center of the instrument
panel. These buttons allow you to access and
change the customer programmable features.
Many features can vary by vehicle.
Buttons on the faceplate are located below and/or
beside the Uconnect system in the center of
the instrument panel. In addition, there is a
SCROLL/ENTER control knob located on the right side.
Turn the control knob to scroll through menus and
change settings. Push the center of the control knob
one or more times to select or change a setting.
Your Uconnect system may also have SCREEN OFF
and MUTE buttons on the faceplate.
Push the SCREEN OFF button on the faceplate to
turn off the Uconnect screen. Push the button
again or tap the screen to turn the screen on. Press the Back Arrow button to exit out of a Menu
or certain option on the Uconnect system.
Push and hold the Power button on the radio’s
faceplate for a minimum of 15 seconds to reset
the radio.
CUSTOMER PROGRAMMABLE FEATURES
Uconnect 5 NAV With 10.1-inch Display Buttons On The
Touchscreen And Buttons On The Faceplate
For The Uconnect 5 With 7-inch Display And The
Uconnect 5 NAV With 10.1-inch Display
Press the Vehicle button, then press the Settings
tab on the top of the touchscreen. In this menu, the
Uconnect system allows you to access all of the
available programmable features.
NOTE:
Only one touchscreen area may be selected at a
time.
Depending on the vehicle’s options, feature
settings may vary.
When making a selection, press the button on the
touchscreen to enter the desired menu. Once in
the desired menu, press and release the preferred
setting option until a check mark appears next
to the setting, showing that setting has been
selected. Once the setting is complete, press the
Vehicle button to exit to the screen. Pressing the
Up or Down Arrow button on the right side of the
screen will allow you to toggle up or down through
the available settings.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate
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Page 164 of 296

162SAFETY
Trailer Merge Assist — If Equipped
Trailer Merge Assist is a function of the Blind Spot
Monitoring (BSM) system that extends the blind
spot zone to work while pulling a trailer.
NOTE:When Trailer Merge Assist is activated, Rear Cross
Path is disabled.
Trailer Merge Assist consists of three sub
functions:
Automatic Trailer Detection
Trailer Length Detection
Trailer Merge Warning
Blind Spot Zones With Trailer Merge Assist
Automatic Trailer Detection
There are two modes of operation for the detection
of the trailer length:
Automatic Mode
— When “Auto Mode” is
selected, the system will use the blind spot
sensors to automatically determine the pres -
ence and length of a trailer. The presence of a
trailer will be detected using the blind spot radar
within 90 seconds of forward movement of the
vehicle. The vehicle must be moving above
6 mph (10 km/h) to activate the feature. Once
the trailer has been detected, the system will
default to the maximum blind spot zone until the
length has been verified. You will see “Auto” in
the instrument panel cluster .
Maximum Mode — When “Max Mode” is
selected, the system will default to the
maximum blind spot zone regardless of what
size trailer is attached .
NOTE:Selected setting is stored when the ignition is
placed in the OFF position. To change this setting,
it must be selected through the Uconnect Settings
Ú page 134. Trailer Length Detection
Once the trailer presence has been established,
the trailer length will be established (by making a
90 degree turn) and then the trailer length
category (example 10-20 ft (3 m to 6 m)) will be
displayed. This can take up to 30 seconds after
completing the turn.
NOTE:During the same ignition cycle, if the vehicle is at a
standstill for a minimum of 90 seconds, a new
“trailer detection request” is enabled by the
system once the vehicle resumes motion.
The maximum trailer length supported by the
Trailer Merge Assist feature is 39.5 ft (12 m).
Trailer length is considered the forward most
portion of the trailer hitch to the rearward most
portion of the body, fascia/bumper, or ramp of
the trailer.
The maximum width supported by the Trailer
Merge Assist feature is 8.5 ft (2.59 m). Trailer
width is measured at the widest portion of the
trailer and may include wheels, tires, finders,
or rails.
1 — Vehicle
2 — Trailer
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178SAFETY
SUPPLEMENTAL RESTRAINT
S
YSTEMS (S RS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on others.
If you are not sure, ask an authorized dealer.
The air bag system must be ready to protect you in a
collision. The Occupant Restraint Controller (ORC)
monitors the internal circuits and interconnecting
wiring associated with the electrical Air Bag System
Components. Your vehicle may be equipped with the
following Air Bag System Components:
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Air Bag Warning Light
The Occupant Restraint Controller (ORC)
monitors the readiness of the electronic
parts of the air bag system whenever the
ignition switch is in the AVV (START) or
MAR (ACC/ON/RUN) position. If the ignition switch
is in the STOP (OFF/LOCK) position the air bag
system is not on and the air bags will not inflate.
The ORC contains a backup power supply system
that may deploy the air bag system even if the
battery loses power or it becomes disconnected
prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight
seconds for a self-check when the ignition switch is
in the MAR (ACC/ON/RUN) position. After the
self-check, the Air Bag Warning Light will turn off.
If the ORC detects a malfunction in any part of the
system, it turns on the Air Bag Warning Light, either
momentarily or continuously. A single chime will
sound to alert you if the light comes on again after
initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could affect
the air bag system. The diagnostics also record the
nature of the malfunction. While the air bag system
is designed to be maintenance free, if any of the following occurs, have an authorized dealer
service the air bag system immediately.The Air Bag Warning Light does not come on
during the four to eight seconds when the igni
-
tion switch is first in the MAR (ACC/ON/RUN)
position.
The Air Bag Warning Light remains on after the
four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be disabled.
In this condition the air bags may not be ready to
inflate for your protection. Have an authorized
dealer service the air bag system immediately.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have the
air bag system to protect you in a collision. If the
light does not come on as a bulb check when the
ignition is first turned on, stays on after you start
the vehicle, or if it comes on as you drive, have
an authorized dealer service the air bag system
immediately.
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SAFETY179
Front Air Bags
This vehicle has front air bags and lap/shoulder belts
for both the driver and front passenger. The front air
bags are a supplement to the seat belt restraint
systems. The driver front air bag is mounted in the
center of the steering wheel. The passenger front air
bag is mounted in the instrument panel, above the
glove compartment. The words “SRS AIRBAG” or
“AIRBAG” are embossed on the air bag covers.
Front Air Bag Locations
Driver And Passenger Front Air Bag
Features
The driver and passenger front air bag system
is designed to inflate based on the severity and
type of collision as determined by the Occupant
Restraint Controller (ORC), which may receive
information from the front impact sensors
(if equipped) or other system components.
1 — Driver Front Air Bag
2 — Passenger Front Air Bag
WARNING!
Being too close to the steering wheel or instru
-
ment panel during front air bag deployment
could cause serious injury, including death.
Air bags need room to inflate. Sit back,
comfortably extending your arms to reach the
steering wheel or instrument panel.
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
WARNING!
No objects should be placed over or near the
air bag on the instrument panel or steering
wheel because any such objects could cause
harm if the vehicle is in a collision severe
enough to cause the air bag to inflate.
Do not put anything on or around the air bag
covers or attempt to open them manually.
You may damage the air bags and you could
be injured because the air bags may no longer
be functional. The protective covers for the air
bag cushions are designed to open only when
the air bags are inflating.
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, air bags won’t
deploy at all. Always wear your seat belts even
though you have air bags.6
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180SAFETY
Front Air Bag Operation
Front Air Bags are designed to provide additional
protection by supplementing the seat belts. Front air
bags are not expected to reduce the risk of injury in
rear, side, or rollover collisions. The front air bags
will not deploy in all frontal collisions, including some
that may produce substantial vehicle damage — for
example, some pole collisions, truck underrides, and
angle offset collisions.
On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration.
Because air bag sensors measure vehicle
deceleration over time, vehicle speed and damage
by themselves are not good indicators of whether
or not an air bag should have deployed.
Seat belts are necessary for your protection in all
collisions, and also are needed to help keep you in
position, away from an inflating air bag.
When the Occupant Restraint Controller (ORC) detects
a collision requiring the front air bags, it signals the
inflator units. A large quantity of non-toxic gas is
generated to inflate the front air bags.
The steering wheel hub trim cover and the upper
passenger side of the instrument panel separate
and fold out of the way as the air bags inflate to
their full size. The front air bags fully inflate in less
time than it takes to blink your eyes. The front air
bags then quickly deflate while helping to restrain
the driver and front passenger.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags (SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags (SABs)
are located in the outboard side of the front seats.
The SABs are marked with “SRS AIRBAG” or
“AIRBAG” on a label or on the seat trim on the
outboard side of the seats.
The SABs may help to reduce the risk of occupant
injury during certain side impacts, in addition to
the injury reduction potential provided by the seat
belts and body structure.
Front Supplemental Seat-Mounted Side Air Bag Label
When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat seam
into the space between the occupant and the door.
The SAB moves at a very high speed and with such
a high force that it could injure occupants if they
are not seated properly, or if items are positioned
in the area where the SAB inflates. Children are at
an even greater risk of injury from a deploying
air bag.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags; the
performance could be adversely affected and/or
objects could be pushed into you, causing
serious injury.
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