steering RAM PROMASTER 2023 Workshop Manual

193
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the instrument panel below the climate controls.
Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the button
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
only when your vehicle is disabled or signaling a
safety hazard warning for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers
may wear down your battery.
SOS AND ASSIST SYSTEM

Assist And SOS Buttons

The overhead console contains an SOS and ASSIST
button.
NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 280.
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data) or 4G (data) network, which comes as a
built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and connected to an operable
LTE (voice/data) or 4G (data) network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
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194IN CASE OF EMERGENCY
(Continued)
SOS Call

1. Push the SOS Call button on the overhead
console.

NOTE:In case the SOS Call button is pushed in error,
there will be a ten second delay before the SOS
Call system initiates a call to a SOS operator.
To cancel the SOS Call connection, push the SOS
call button on the overhead console or press the
cancellation button on the Device Screen. Termi -
nation of the SOS Call will turn off the green LED
light on the overhead console.
2. The LED lights located within the SOS and ASSIST buttons on the overhead console
will turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection. 5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle.
Only use the features and applications when it is
safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call.
An operable network and GPS signal reception
is required for the SOS Call system to function
properly.

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196IN CASE OF EMERGENCY
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.

Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle
from placing an emergency call. An operable LTE
(voice/data) or 4G (data) network connection and a
GPS signal is required for the SOS Call system to
function properly.

NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment. Automatic SOS — If Equipped

Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that
your vehicle’s airbags deploy. Please refer to your
provided radio supplement for complete information.

ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING
Use this QR code to access your
digital experience.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.

Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on you.
You could be crushed. Never put any part of your
body under a vehicle that is on a jack. If you need
to get under a raised vehicle, take it to a service
center where it can be raised on a lift.

Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.

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IN CASE OF EMERGENCY207
If the tire inflates to the recommended pressure or
is at least 26 psi (1.8 bar) within 15 minutes:
NOTE:If the tire becomes overinflated, push the Deflation
Button to reduce the tire pressure to the recom -
mended inflation pressure before continuing.

1. Push the Power Button to turn the Tire
Service Kit off.

2. Remove the speed limit label from the
Tire Service Kit and place sticker on the
steering wheel.
3. Immediately disconnect the Sealant Hose from the valve stem, reinstall the cap on the
fitting at the end of the hose, and place the Tire
Service Kit in the vehicle storage location.
Drive Vehicle: Immediately after injecting sealant
and inflating the tire, drive the vehicle
5 miles (8 km) or 10 minutes to ensure distribution of the Tire Service Kit Sealant
within the tire. Do not exceed 50 mph (80 km/h). After Driving:
Pull over to a safe location and turn on the
vehicle’s Hazard Warning Flashers.
Verify that the valve stem (on the wheel with
the deflated tire) is in a position that is near to
the ground. This will allow the Tire Service Kit
Hose to reach the valve stem and keep the Tire
Service Kit flat on the ground. This will provide
the best positioning of the kit when injecting the
sealant into the deflated tire and running the
air pump. Move the vehicle as necessary to
place the valve stem in this position before
proceeding.
Place the transmission in PARK (P) and cycle the
ignition in the OFF position.
Apply the parking brake.
NOTE:
If tire has improper inflation follow these next steps:

1. Uncoil the Sealant Hose, and then remove the
cap from the fitting at the end of the hose.

2. Place the Tire Service Kit flat on the
ground next to the deflated tire.
3. Remove the cap from the valve stem, and then screw the fitting at the end of the Sealant Hose
onto the valve stem.
4. Uncoil the Power Plug and insert the
plug into the vehicle's 12 Volt power
outlet.
5. Uncoil the Hose and screw the fitting at
the end of the hose onto the valve stem.
6. Turn the Mode Select Knob and turn to
the Air Mode position.
7. Check the pressure in the tire by reading the Pressure Gauge.
If tire pressure is less than 19 psi (1.3 bar):
The tire is too badly damaged. Do not attempt to
drive the vehicle further. Call for assistance.WARNING!

The Tire Service Kit is not a permanent flat tire
repair. Have the tire inspected and repaired or
replaced after using the Tire Service Kit. Do not
exceed 50 mph (80 km/h) until the tire is repaired
or replaced. Failure to follow this warning can result
in injuries that are serious or fatal to you, your
passengers, and others around you. Have the tire
checked as soon as possible at an authorized dealer.

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208IN CASE OF EMERGENCY
If the tire pressure is 19 psi (1.3 bar) or higher:
1. Push the Power Button to turn on Tire
Service Kit and inflate the tire to the cold
tire inflation pressure found on the tire
and loading information label located in
the driver-side door opening.

NOTE:If the tire becomes overinflated, push the Deflation
Button to reduce the tire pressure to the recom -
mended inflation pressure before continuing.
2. Disconnect the Tire Service Kit from the valve stem, reinstall the cap on the valve stem and
unplug from 12 Volt outlet.
3. Place the Tire Service Kit in its proper storage area in the vehicle.
4. Have the tire inspected and repaired or replaced at the earliest opportunity at an
authorized dealer or tire service center.
5. Remove the Speed Limit sticker from the steering wheel after the tire has been repaired.
6. Replace the Sealant Bottle at an authorized dealer as soon as possible.
NOTE:When having the tire serviced, advise the autho -
rized dealer or service center that the tire has been
sealed using the Tire Service Kit. Sealant Bottle Replacement:

1. Unwrap the power cord.

2. Unwrap the hose.

Hose Location

3. Remove the bottle cover.

Remove The Bottle Cover
4. Rotate the bottle up beyond vertical to release.

Rotate The Bottle Up

5. Pull the bottle away from the Compressor.

Remove The Bottle

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218IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Shift back
and forth between DRIVE (D) and REVERSE (R),
while gently pressing the accelerator. Use the least
amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the
wheels or racing the engine.
NOTE:Push the ESC OFF button, to place the Electronic
Stability Control System (ESC) in “Partial OFF”
mode, before rocking the vehicle Ú page 154.
Once the vehicle has been freed, push the ESC OFF
button again to restore “ESC ON” mode.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after every
five rocking-motion cycles. This will minimize
overheating and reduce the risk of transmission
failure during prolonged efforts to free a stuck
vehicle.
WARNING!

Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may cause
damage, or even failure, of the axle and tires. A tire
could explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h) or
for longer than 30 seconds continuously without
stopping when you are stuck and do not let anyone
near a spinning wheel, no matter what the speed.

CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or
drivetrain damage may result.
Spinning the wheels too fast may lead to
transmission overheating and failure. It can
also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no
transmission shifting occurring).

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SERVICING AND MAINTENANCE237
(Continued)
Also, please be aware that using power outlets for
extended periods of time with the engine off may
result in vehicle battery discharge.

Blade Fuses

1 — Fuse Element
2 — Blade Fuse with a good/functional fuse
element
3 — Blade fuse with a bad/not functional fuse
element (blown fuse)
WARNING!
When replacing a blown fuse, always use an
appropriate replacement fuse with the same
amp rating as the original fuse. Never replace
a fuse with another fuse of higher amp rating.
Never replace a blown fuse with metal wires or
any other material. Do not place a fuse inside
a circuit breaker cavity or vice versa. Failure to
use proper fuses may result in serious
personal injury, fire and/or property damage.
Before replacing a fuse, make sure that the
ignition is off and that all the other services
are switched off and/or disengaged.
If the replaced fuse blows again, contact an
authorized dealer.

If a general protection fuse for safety systems (air
bag system, braking system), power unit systems,
(engine system, transmission system) steering
system or Body Control Module (BCM) blows,
contact an authorized dealer.

CAUTION!
If it is necessary to wash the engine
compartment, take care not to directly hit the
fuse box, and the windshield wiper motor with
water.
WARNING!
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256SERVICING AND MAINTENANCE
(Continued)
TIRES — GENERAL INFORMATION
Tire Pressure
Proper tire inflation pressure is essential to the
safe and satisfactory operation of your vehicle.
Four primary areas are affected by improper tire
pressure:
Safety
Fuel Economy
Tread Wear
Ride Comfort And Vehicle Stability
Safety Both underinflation and overinflation affect the
stability of the vehicle and can produce a feeling of
sluggish response or over responsiveness in the
steering.
NOTE:
Unequal tire pressures from side to side may
cause erratic and unpredictable steering
response.
Unequal tire pressure from side to side may
cause the vehicle to drift left or right.
Fuel Economy
Underinflated tires will increase tire rolling
resistance resulting in higher fuel consumption.
Tread Wear
Improper cold tire inflation pressures can cause
abnormal wear patterns and reduced tread life,
resulting in the need for earlier tire replacement. Ride Comfort And Vehicle Stability
Proper tire inflation contributes to a comfortable
ride. Overinflation produces a jarring and
uncomfortable ride.
Tire Inflation Pressures
The proper cold tire inflation pressure is listed on
the driver's side B-pillar or rear edge of the driver's
side door.
At least once a month:
Check and adjust tire pressure with a good
quality pocket-type pressure gauge. Do not
make a visual judgment when determining
proper inflation. Tires may look properly inflated
even when they are under-inflated.
Inspect tires for signs of tire wear or visible
damage.
WARNING!
Improperly inflated tires are dangerous and
can cause collisions.
Underinflation increases tire flexing and can
result in overheating and tire failure.
Overinflation reduces a tire's ability to cushion
shock. Objects on the road and chuckholes
can cause damage that result in tire failure.
Overinflated or underinflated tires can affect
vehicle handling and can fail suddenly,
resulting in loss of vehicle control.

Unequal tire pressures can cause steering prob
-
lems. You could lose control of your vehicle.

Unequal tire pressures from one side of the
vehicle to the other can cause the vehicle to
drift to the right or left.
Always drive with each tire inflated to the
recommended cold tire inflation pressure.
WARNING!
CAUTION!
After inspecting or adjusting the tire pressure,
always reinstall the valve stem cap. This will
prevent moisture and dirt from entering the
valve stem, which could damage the valve stem.

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SERVICING AND MAINTENANCE259
Keep dismounted tires in a cool, dry place with as
little exposure to light as possible. Protect tires
from contact with oil, grease, and gasoline.
Replacement Tires

The tires on your new vehicle provide a balance of
many characteristics. They should be inspected
regularly for wear and correct cold tire inflation
pressures. The manufacturer strongly recommends
using tires equivalent to the originals in size, quality
and performance when replacement is needed. Refer
to the paragraph on “Tread Wear Indicators” in this
section. Refer to the Tire And Loading Information
Placard or the Vehicle Certification Label for the size
designation of your tire. The Load Index and Speed
Symbol for your tire will be found on the original
equipment tire sidewall.

See the Tire Sizing Chart example found in the Tire
Safety Information section of this manual for more
information relating to the Load Index and Speed
Symbol of a tire Ú page 250.
It is recommended to replace the two front tires or
two rear tires as a pair. Replacing just one tire can
seriously affect your vehicle’s handling. If you ever
replace a wheel, make sure that the wheel’s
specifications match those of the original wheels.
It is recommended you contact an authorized tire
dealer or original equipment dealer with any
questions you may have on tire specifications or capability. Failure to use equivalent replacement
tires may adversely affect the safety, handling, and
ride of your vehicle.
TIRE TYPES
All Season Tires — If Equipped
All Season tires provide traction for all seasons
(Spring, Summer, Autumn, and Winter). Traction
levels may vary between different all season tires.
All season tires can be identified by the M+S, M&S,
M/S or MS designation on the tire sidewall. Use all
season tires only in sets of four; failure to do so
may adversely affect the safety and handling of
your vehicle.
Summer Or Three Season Tires —
If Equipped

Summer tires provide traction in both wet and dry
conditions, and are not intended to be driven in snow or
on ice. If your vehicle is equipped with Summer tires, be
aware these tires are not designed for Winter or cold
driving conditions. Install Winter tires on your vehicle
when ambient temperatures are less than 40°F (5°C)
or if roads are covered with ice or snow. For more
information, contact an authorized dealer.

WARNING!
Do not use a tire, wheel size, load rating, or
speed rating other than that specified for your
vehicle. Some combinations of unapproved
tires and wheels may change suspension
dimensions and performance characteristics,
resulting in changes to steering, handling, and
braking of your vehicle. This can cause unpre
-
dictable handling and stress to steering and
suspension components. You could lose
control and have a collision resulting in
serious injury or death. Use only the tire and
wheel sizes with load ratings approved for
your vehicle.
Never use a tire with a smaller load index or
capacity, other than what was originally
equipped on your vehicle. Using a tire with a
smaller load index could result in tire over -
loading and failure. You could lose control and
have a collision.
Failure to equip your vehicle with tires having
adequate speed capability can result in
sudden tire failure and loss of vehicle control.
CAUTION!
Replacing original tires with tires of a different
size may result in false speedometer and
odometer readings.
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264SERVICING AND MAINTENANCE
TIRE ROTATION RECOMMENDATIONS
The tires on the front and rear of your vehicle
operate at different loads and perform different
steering, driving, and braking functions. For these
reasons, they wear at unequal rates.

These effects can be reduced by timely rotation of tires.
The benefits of rotation are especially worthwhile with
aggressive tread designs such as those on all season
type tires. Rotation will increase tread life, help to
maintain mud, snow and wet traction levels, and
contribute to a smooth, quiet ride.

Refer to the Maintenance Plan for the proper
maintenance intervals Úpage 222. The reasons
for any rapid or unusual wear should be corrected
prior to rotation being performed.
The suggested rotation method is the “forward
cross” shown in the following diagram. This rotation pattern does not apply to some
directional tires that must not be reversed.

Tire Rotation (Forward Cross)

DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories
were established by the National
Highway Traffic Safety Administration.
The specific grade rating assigned by the
tire's manufacturer in each category is
shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform
to Federal safety requirements in
addition to these grades.
TREADWEAR
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire graded
100. The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
TRACTION GRADES

The Traction grades, from highest to lowest,
are AA, A, B, and C. These grades represent
the tire's ability to stop on wet pavement, as
measured under controlled conditions on
specified government test surfaces of
asphalt and concrete. A tire marked C may
have poor traction performance.

Observe the traction device manufacturer’s
instructions on the method of installation,
operating speed, and conditions for use.
Always use the suggested operating speed of
the device manufacturer’s if it is less than
30 mph (48 km/h).
Do not use traction devices on a compact
spare tire.
CAUTION!

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