remote start RAM PROMASTER 2023 Owners Manual

2
INTRODUCTION
SYMBOLS KEY ...........................................................8
VAN CONVERSIONS/CAMPERS ..............................8
VEHICLE MODIFICATIONS/ALTERATIONS .............8
SYMBOL GLOSSARY.................................................9
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 13 Key Fob .............................................................13
SENTRY KEY ........................................................... 16
IGNITION SWITCH .................................................. 16
Keyless Enter ‘n Go™ Ignition .........................16
REMOTE START — IF EQUIPPED .......................... 18
How To Use Remote Start ................................18
To Exit Remote Start Mode .............................19
Remote Start Defrost Mode Activation —
If Equipped........................................................19
Remote Start Comfort Systems —
If Equipped........................................................19
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ..................................19
Remote Start Abort Message ..........................20
VEHICLE SECURITY SYSTEM — IF EQUIPPED .... 20
To Arm The System ..........................................20
To Disarm The System .....................................20
Rearming Of The System .................................20
Security System Manual Override ...................21 DOORS ....................................................................21
Power Door Locks ...........................................21
Auto Unlock Doors............................................22
Keyless Enter ‘n Go™ — Passive Entry ...........22
Automatic Door Locks ......................................23
STEERING WHEEL ..................................................23
Telescoping Steering Column..........................23
SEATS ......................................................................23
Manual Adjustments ........................................24
Heated Seats — If Equipped ............................26
Fold Down Tray — If Equipped .........................27
Adjustable Armrests — If Equipped .................27
Head Restraints ..............................................28
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ...........................................................29
Introducing Voice Recognition.........................29
Basic Voice Commands ...................................29
Get Started .......................................................29
Additional Information .....................................30
MIRRORS ...............................................................30
Inside Rearview Mirror .....................................30
Outside Mirrors ................................................31
Outside Mirrors With Turn Signal And
Approach Lighting — If Equipped.....................31
Power Mirrors — If Equipped ...........................32
Power Folding Outside Mirrors —
If Equipped........................................................32
Heated Mirrors — If Equipped..........................33 EXTERIOR LIGHTS.................................................. 33
Multifunction Lever ......................................... 33
Headlights ........................................................ 33
Daytime Running Lights (DRLs) —
If Equipped ...................................................... 33
High/Low Beam Switch .................................. 34
Automatic High Beam Headlamp Control —
If Equipped .......................................................34
Flash-To-Pass .................................................. 34
Automatic Headlights — If Equipped .............. 34
Parking Lights .................................................. 34
Headlight Delay ................................................ 34
Fog Lights — If Equipped ................................. 35
Turn Signals...................................................... 35
Lane Change Assist..........................................35
Battery Saver .................................................... 35
INTERIOR LIGHTS ................................................. 36
Courtesy Lights.................................................36
Illuminated Entry — If Equipped ...................... 38
WIPERS AND WASHERS ...................................... 38
Windshield Wiper Operation ........................... 39
Rain Sensing Wipers — If Equipped ................39
CLIMATE CONTROLS ............................................ 40
Manual Climate Control Descriptions And
Functions .......................................................... 40
Additional Rear Climate Control —
If Equipped .......................................................43
Operating Tips .................................................. 43

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13
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), and
Remote Start (if equipped). The key fob allows you
to lock or unlock all doors, as well as activate the
Panic Alarm from distances up to approximately
66 ft (20 m). The key fob does not need to be
pointed at the vehicle to activate the system.
The key fob also contains an emergency key, which
can be used by pushing the emergency key release
button.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be detected
if it is placed within 6 inches (15 cm) of the pad
Úpage 48.
With the ignition in the ON position and the
vehicle moving at 2 mph (4 km/h), all RKE
commands are disabled.

Figure 1 - Keyless Ignition Key Fob Figure 2 - Keyless Ignition Key Fob

In case the ignition switch does not change with
the push of a button, the key fob may have a low or
fully depleted battery. A low key fob battery can be
verified by referring to the instrument cluster
display, which will display directions to follow
Ú page 280.
1 — Front Doors Unlock
2 — Cargo Unlock Button
3 — Emergency Key
4 — Lock
5 — Remote Start (If Equipped)
6 — Panic
1 — All Doors Unlock
2 — Emergency Key
3 — Lock
4 — Remote Start (If Equipped)
5 — Panic
2

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16GETTING TO KNOW YOUR VEHICLE
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
Keys must be ordered to the correct key cut to
match the vehicle locks.
It is not mandatory to replace the key fob if a
new emergency key is needed, and vice versa.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed or
activated. Operation is automatic, regardless of
whether the vehicle is locked or unlocked.
The system uses a key fob, keyless push button
ignition and a Radio Frequency (RF) receiver to
prevent unauthorized vehicle operation. Therefore,
only key fobs that are programmed to the vehicle
can be used to start and operate the vehicle.
The system will shut the engine off in two seconds
if an invalid key fob is used to start the engine.
After placing the ignition switch in the ON/RUN
position, the Vehicle Security Light will turn on for
three seconds for a bulb check. If the light remains on after the bulb check, it indicates that there is a
problem with the electronics. In addition, if the light
begins to flash after the bulb check, it indicates
that someone used an invalid key fob to start the
engine. Either of these conditions will result in the
engine being shut off after two seconds.

If the Vehicle Security Light turns on during normal
vehicle operation (vehicle running for longer than
10 seconds), it indicates that there is a fault in the
electronics. Should this occur, have the vehicle
serviced as soon as possible by an authorized dealer.

All of the key fobs provided with your new vehicle
have been programmed to the vehicle electronics
Ú
page 280.
NOTE:A key fob that has not been programmed is also
considered an invalid key.
IGNITION SWITCH
KEYLESS ENTER ‘N GO™ IGNITION
This feature allows the driver to operate the
ignition switch with the push of a button as long as
the key fob is in the passenger compartment within
the area of the front driver and passenger seats.
The START/STOP ignition button has three
operating modes: OFF, ON/RUN, and START.

START/STOP Ignition Button

The push button ignition can be placed in the
following modes:
OFF
The engine is stopped
Some electrical devices (e.g. power locks,
alarm, etc.) are still available
CAUTION!

The Sentry Key Immobilizer system is not compatible
with some aftermarket Remote Start systems. Use
of these systems may result in vehicle starting
problems and loss of security protection.

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18GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of approximately
300 ft (91 m).
Remote Start is used to defrost windows in cold
weather, and to reach a comfortable climate in all
ambient conditions before the driver enters the
vehicle.
NOTE:Obstructions between the vehicle and the key fob
may reduce this range Ú page 280.
HOW TO USE REMOTE START
Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and the
horn will chirp twice (if programmed). Then, the
engine will start, and the vehicle will remain in the
Remote Start mode for a 15 minute cycle.
Pushing the Remote Start button a third time shuts
the engine off.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is low,
the vehicle will not start.
The parking lights will turn on and remain on
during Remote Start mode.
For security, power window is disabled when the
vehicle is in the Remote Start mode.
The ignition must be placed in the ON/RUN posi -
tion before the Remote Start sequence can be
repeated for a third cycle.
All of the following conditions must be met before
the engine will Remote Start:
Gear selector in PARK
Doors closed
Hood closed
Rear cargo doors closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
Panic button not pushed
Fuel meets minimum requirement
System not disabled from previous Remote
Start event
Vehicle Security system not active

Malfunction Indicator Light (MIL) is not illuminated

Ignition in OFF position
WARNING!

Do not start or run an engine in a closed garage
or confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.

Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.
WARNING!

Do not start or run an engine in a closed garage
or confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.

Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.

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GETTING TO KNOW YOUR VEHICLE19
TO EXIT REMOTE START MODE
To drive the vehicle after starting the Remote Start
system, push and release the START/STOP ignition
button while pressing the brake pedal prior to the
end of the 15 minute cycle.
The Remote Start system will turn the engine off if
the Remote Start button on the key fob is pushed
again, or if the engine is allowed to run for the
entire 15 minute cycle. Once the ignition is placed
in the ON/RUN position, the climate controls
will resume the previously set operations
(temperature, blower control, etc.).
NOTE:To avoid unintentional shutdowns, the system will
disable for two seconds after receiving a valid
Remote Start request.

For vehicles equipped with the Keyless Enter ‘n Go™ —
Passive Entry feature, the message “Remote Start
Active — Push Start Button” will display in the
instrument cluster display until you push the
START/STOP ignition button.

REMOTE START DEFROST MODE
A
CTIVATION — IF EQUIPPED
When Remote Start is active, and the outside
ambient temperature is 40°F (4.5°C) or below, the
system will automatically activate rear defrost for
15 minutes or less. The timing is dependent on
the ambient temperature. Once the timer expires,
the system will automatically adjust the settings
depending on ambient conditions. See “Remote
Start Comfort Systems — If Equipped” in the next
section for detailed operation.
REMOTE START COMFORT SYSTEMS —
I
F EQUIPPED
When Remote Start is activated, the rear defrost
will automatically turn on in cold weather.
The vehicle will adjust the climate control settings
depending on the outside ambient temperature.
Manual Temperature Control (MTC) — If Equipped
In ambient temperatures of 40°F (4.5°C) or
below, the climate settings will default to
maximum heat, with fresh air entering the
cabin. If the front defrost timer expires, the
vehicle will enter Mix Mode.
In ambient temperatures from 40°F (4.5°C) to
78°F (26°C), the climate settings will be based
on the last settings selected by the driver.
In ambient temperatures of 78°F (26°C)
or above, the climate settings will default to
MAX A/C, Bi-Level mode, with Recirculation on.
For more information on ATC, MTC, and climate
control settings, see Ú page 40.
NOTE:These features will stay on through the duration of
Remote Start, or until the ignition is placed in the
ON/RUN position. The climate control settings
will change, and exit the automatic defaults, if
manually adjusted by the driver while the vehicle is
in Remote Start mode. This includes turning the
climate controls off using the OFF button.
REMOTE START WINDSHIELD WIPER
D
E-ICER ACTIVATION — IF EQUIPPED
When Remote Start is active and the outside
ambient temperature is less than 33°F (0.6°C),
the Windshield Wiper De-Icer will activate. Exiting
Remote Start will resume its previous operation.
If the Windshield Wiper De-Icer was active, the
timer and operation will continue.
2

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20GETTING TO KNOW YOUR VEHICLE
REMOTE START ABORT MESSAGE
One of the following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits Remote Start prematurely:
Remote Start Canceled — Door Open
Remote Start Canceled — Hood Open
Remote Start Canceled — Fuel Low
Remote Start Canceled — Rear Cargo Door Open
Remote Start Canceled — Too Cold
Remote Start Canceled — Time Expired
Remote Start Canceled — System Fault
Remote Start Disabled — Start Vehicle to Reset
The message will stay active until the ignition is
placed in the ON/RUN position.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the vehicle
doors and ignition for unauthorized operation.
When the Vehicle Security system is activated,
interior switches for door locks are disabled.
The system provides both audible and visible
signals. For the first three minutes, the horn will
sound, and the turn signal lights will flash. For an
additional 15 minutes, only the turn signal lights
will flash.
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed in the OFF position.

2. If any doors are open, close them.
3. Perform one of the following methods to lock the vehicle:
Push the lock button on the exterior Passive
Entry door handle with a valid key fob avail -
able in the same exterior zone Ú page 22.
Push the lock button on the key fob.
When the Vehicle Security system is armed, the
Vehicle Security Light (on the lock/unlock button
on the instrument panel) will begin to flash every
three seconds until it is disarmed.
NOTE:If a door or the hood is not properly closed, the
system will not be armed.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using
any of the following methods:
Push the unlock button on the key fob.
Push the Passive Entry button next to the door
handle to unlock the door Ú page 22.
Cycle the ignition out of the OFF position to
disarm the system.
The Vehicle Security system is designed to protect
your vehicle. However, you can create conditions
where the system will give you a false alarm. If one
of the previously described arming sequences has
occurred, the Vehicle Security system will arm
regardless of whether you are in the vehicle or not.
If you remain in the vehicle and open a door, the
alarm will sound. If this occurs, disarm the Vehicle
Security system.
REARMING OF THE SYSTEM

If the system has not been disabled, the
Vehicle Security system will rearm itself after
the 15 additional minutes of the turn signals
flashing. If the condition which initiated the alarm is
still present, the system will ignore that condition
and monitor the remaining doors and ignition.

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40GETTING TO KNOW YOUR VEHICLE
The Rain Sensing system has protection features
for the wiper blades and arms, and will not operate
under the following conditions:


Low Ambient Temperature
— When the ignition is
first placed in the ON position, the Rain Sensing
system will not operate until the wiper switch is
moved, vehicle speed is greater than 3 mph
(5 km/h), or the outside temperature is greater
than 32°F (0°C).

Transmission In NEUTRAL Position — When the
ignition is ON, and the automatic transmission
is in the NEUTRAL position, the Rain Sensing
system will not operate until the wiper switch is
moved, vehicle speed is greater than 3 mph
(5 km/h), or the gear selector is moved out of
the NEUTRAL position.
Remote Start Mode Inhibit — On vehicles
equipped with a Remote Start system,
Rain Sensing wipers are not operational when
the vehicle is in the Remote Start mode.
The user can activate the Rain Sensing Wipers in
three ways:
Moving the lever from the O (off) position to the
intermittent positions.
One Mist command actuation.
The vehicle speed exceeds 3 mph (5 km/h) and
the rain sensor detects the presence of rain.
NOTE:In the event of a rain sensor failure, a dedicated
telltale on the instrument cluster will appear to
warn the customer (if equipped).
CLIMATE CONTROLS
The Climate Control system allows you to regulate
the temperature, air flow, and direction of air
circulating throughout the vehicle. The controls are
located on the touchscreen and on the instrument
panel below the radio.
MANUAL CLIMATE CONTROL
D
ESCRIPTIONS AND FUNCTIONS

Uconnect 5 NAV With 10.1-inch Display With Manual
Climate Controls Uconnect 5 With 7-inch Display With Manual Climate
Controls

MAX A/C Button — If Equipped
Press and release the MAX A/C button on
the touchscreen to change the current
setting to the coldest output of air.
The MAX A/C indicator illuminates when
MAX A/C is on. Pressing the button again will cause
the MAX A/C operation to exit.
A/C Button — If Equipped
Push the A/C button to engage the Air
Conditioning (A/C). The A/C indicator
illuminates when A/C is on.

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62GETTING TO KNOW YOUR INSTRUMENT PANEL
Safety & Assistance Warning Buzzer Volume
—Off, Low, Medium, High
Backup Alarm —On / Off
Forward Collision —Off, Audio, Audio Brake
Forward Collision Sensitivity —Near, Medium, Far
Side Distance Warning —On / Off
ParkSense —Sound, Sound + Display
Rear ParkSense Volume —Low, Medium, High
Front ParkSense Volume —Low, Medium, High
Lights Headlight Off Delay
—0, 30, 60, 90
Headlight Sensitivity —1, 2, 3
Greeting lights —0, 30, 60, 90
Cornering lights —On / Off
Headlights With Wipers —On / Off
Doors & Locks Auto Door Locks
—On / Off
Auto Unlock On Exit —On / Off
Sound Horn With Lock —Off - First Press
Off - Second Press
Flash Headlights With Lock —On / Off
Sound Horn With Remote Start —On / Off
Passive Entry —Off, All Doors, Approach Door,
or On / Off
*If Equipped

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146MULTIMEDIA
Key Off Options
Sound Horn With Lock This setting will sound the horn when the Lock button is pushed on the key fob. The “Off” setting will
not sound the horn when the Lock button is pushed. The “1st Press” setting will sound the horn when
the Lock button is pushed once. The “2nd Press” setting will sound the horn when the Lock button is
pushed twice.
Sound Horn With Remote Start This setting will sound the horn when the remote start is activated from the key fob.
Remote Door Unlock, Door Lock/1st Press Of Key
Fob Unlocks This setting will change how many pushes of the Unlock button on the key fob are needed to unlock all
the doors. The “Driver Door” setting will only unlock the driver door on the first push on the Unlock
button. The “All Doors” setting will unlock all doors with only one push of the Unlock button.
Passive Entry This setting will allow you to turn the Passive Entry feature (Keyless Enter ‘n Go™) between “Off”, “All”,
and “Approach”.
Setting Name
Description
When the Key Off Options Options button is pressed on the touchscreen, the system displays the options related to vehicle shutoff. These settings will only
activate when the ignition is set to OFF.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
Radio Off DelayThis setting will keep the radio on for the selected amount of time after vehicle shut off. The available
options are “0 min” and “20 min”.
Radio Off with Door This setting will keep the radio on when a door is opened or until the Radio Off Delay time is reached.
The available settings are “On” and “Off”.

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214IN CASE OF EMERGENCY
(Continued)
JUMP STARTING

If your vehicle has a discharged battery, it can be jump
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery booster
pack. Jump starting can be dangerous if done
improperly, so please follow the procedures in this
section carefully.

NOTE:When using a portable battery booster pack, follow
the manufacturer’s operating instructions and
precautions.
PREPARATIONS FOR JUMP START

The vehicle’s jump starting remote posts are located
under the hood, in the engine compartment on the
driver's side.

The Remote positive (+) Post is covered with a
protective cap located on the side of the Front
Power Distribution Center.
The Remote negative (-) Post is located on the core
support closest to the front of the vehicle.

Jump Starting Locations
See the following steps to prepare for jump
starting:

1. Apply the parking brake, shift the automatic
transmission into PARK (P) and turn the
ignition to the OFF position.

2. Turn off the heater, radio, and all electrical accessories.
3. Pull upward and remove the protective cover over the remote positive (+) battery post.
4. If using another vehicle to jump start the battery, park the vehicle within the reach of the
jumper cables, apply the parking brake and
make sure the ignition is OFF.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system voltage
greater than 12 Volts or damage to the battery,
starter motor, alternator or electrical system
may occur.
Remote Positive (+) Post
Remote Negative (-) Post
WARNING!
Do not allow vehicles to touch each other as
this could establish a ground connection and
personal injury could result.
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can be
injured by moving fan blades.

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