remove seats RAM PROMASTER 2023 Owners Manual

GETTING TO KNOW YOUR VEHICLE17
ON/RUN
Driving position
All electrical devices are available (e.g. climate
controls, heated seats, etc.)
START
The engine will start (when foot is on the brake)
NOTE:
If the ignition switch does not change the mode by
pushing the button, the key fob may have a low or
depleted battery. In this situation, a backup method
can be used to operate the ignition switch. Put the nose
side (side opposite of the mechanical key) of the key
fob against the START/STOP ignition button and push
to operate the ignition switch.

Backup Starting Method

NOTE:

The key fob may not be detected by the vehicle
Keyless Enter ‘n Go™ system if it is located next to a
mobile phone, laptop or other electronic device;
these devices may block the key fob’s wireless
signal and prevent the Keyless Enter ‘n Go™ system
from starting the vehicle.

For more information on normal engine starting,
see Úpage 76.
When opening the driver's door and the ignition
is in the ON/RUN position (engine not running),
a chime will sound to remind you to place the
ignition in the OFF position. In addition to the
chime, the message “Vehicle ON” will display
in the cluster.
The ignition will automatically switch to the OFF
position if the following vehicle conditions last
for 30 minutes: ignition placed in ON/RUN posi -
tion, gear is in PARK and engine is off.
WARNING!
When exiting the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.

Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil -
dren should be warned not to touch the parking
brake, brake pedal or the gear selector.
Do not leave the key fob in or near the vehicle, or
in a location accessible to children, and do not
leave the Keyless Enter ‘n Go™ Ignition in the
ON/RUN position. A child could operate power
windows, other controls, or move the vehicle.

Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation for thieves.
Always remove key fob from the vehicle and lock
all doors when leaving the vehicle unattended.
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STARTING AND OPERATING123
NOTE:
Tighten the fuel filler cap until you hear a
“clicking” sound. This is an indication that the
fuel filler cap is properly tightened.
If the gas cap is not tightened properly, the MIL
may come on. Be sure the gas cap is tightened
every time the vehicle is refueled.
LOOSE FUEL FILLER CAP MESSAGE

If the vehicle diagnostic system determines that
the fuel filler cap is loose, improperly installed, or
damaged, a “Check Fuel Cap” message will be
displayed in the instrument cluster display
Ú
page 56.
Tighten the fuel filler cap until a “clicking” sound is
heard. This is an indication that the fuel filler cap is
properly tightened.

If the problem continues, the message will appear
the next time the vehicle is started. See an
authorized dealer as soon as possible.
VEHICLE LOADING
As required by National Highway Traffic Safety
Administration regulations, your vehicle has a
certification label affixed to the driver's side door
or B-pillar.
If seats are removed for carrying cargo, do not
exceed the specified GVWR and GAWR.
VEHICLE CERTIFICATION LABEL
Your vehicle has a Vehicle Certification Label
affixed to the driver’s side B-pillar or the rear of the
driver’s door.
The label contains the following information:
Name of manufacturer
Month and year of manufacture
Gross Vehicle Weight Rating (GVWR)
Gross Axle Weight Rating (GAWR) front and rear
Vehicle Identification Number (VIN)
Type of vehicle
Month, Day, and Hour (MDH) of manufacture
The bar code allows a computer scanner to read
the VIN.

GROSS VEHICLE WEIGHT RATING (GVWR)

The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, and
cargo. The total load must be limited so that you do
not exceed the GVWR.
GROSS AXLE WEIGHT RATING (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do not
exceed either front or rear GAWR.
TIRE SIZE
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
A poorly fitting fuel filler cap may cause the
Malfunction Indicator Light (MIL) to turn on.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling. When the
fuel nozzle “clicks” or shuts off, the fuel tank
is full.
CAUTION!
WARNING!
Because the front wheels steer the vehicle,
it is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the vehicle
and have a collision.
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SAFETY177

If the passenger seating position is equipped with an
ALR and is being used for normal usage, only pull the
seat belt webbing out far enough to comfortably wrap
around the occupant’s mid-section so as to not activate
the ALR. If the ALR is activated, you will hear a clicking
sound as the seat belt retracts. Allow the webbing
to retract completely in this case and then carefully
pull out only the amount of webbing necessary to
comfortably wrap around the occupant’s mid-section.
Slide the latch plate into the buckle until you hear a
"click."

In Automatic Locking Mode, the shoulder belt is
automatically pre-locked. The seat belt will still
retract to remove any slack in the shoulder belt.
Use the Automatic Locking Mode anytime a child
restraint is installed in a seating position that has
a seat belt with this feature. Children 12 years old
and under should always be properly restrained in
the rear seat of a vehicle with a rear seat. How To Engage The Automatic Locking Mode

1. Buckle the combination lap and shoulder belt.

2. Grab the shoulder portion and pull downward
until the entire seat belt is extracted.
3. Allow the seat belt to retract. As the seat belt retracts, you will hear a clicking sound.
This indicates the seat belt is now in the
Automatic Locking Mode. How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and
allow it to retract completely to disengage the
Automatic Locking Mode and activate the vehicle
sensitive (emergency) locking mode.
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
WARNING!
The seat belt assembly must be replaced if the
switchable Automatic Locking Retractor (ALR)
feature or any other seat belt function is not
working properly when checked according to
the procedures in the Service Manual.
Failure to replace the seat belt assembly
could increase the risk of injury in collisions.
Do not use the Automatic Locking Mode to
restrain occupants who are wearing the seat
belt or children who are using booster seats.
The locked mode is only used to install
rear-facing or forward-facing child restraints
that have a harness for restraining the child.6

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SAFETY187
(Continued)
Older Children And Child Restraints
Children who are two years old or who have
outgrown their rear-facing convertible child
seat can ride forward-facing in the vehicle.
Forward-facing child seats and convertible child
seats used in the forward-facing direction are for
children who are over two years old or who have
outgrown the rear-facing weight or height limit of
their rear-facing convertible child seat. Children
should remain in a forward-facing child seat with a
harness for as long as possible, up to the highest
weight or height allowed by the child seat.

All children whose weight or height is above the
forward-facing limit for the child seat should use a
belt-positioning booster seat until the vehicle’s seat
belts fit properly. If the child cannot sit with knees bent
over the vehicle’s seat cushion while the child’s back is
against the seatback, they should use a belt-positioning
booster seat. The child and belt-positioning booster
seat are held in the vehicle by the seat belt.

Children Too Large For Booster Seats
Children who are large enough to wear the
shoulder belt comfortably, and whose legs are long
enough to bend over the front of the seat when
their back is against the seatback, should use the
seat belt in a rear seat. Use this simple 5-step test
to decide whether the child can use the vehicle’s
seat belt alone:

1. Can the child sit all the way back against the back of the vehicle seat?

2. Do the child’s knees bend comfortably over the front of the vehicle seat while the child is
still sitting all the way back? 3. Does the shoulder belt cross the child’s
shoulder between the neck and arm?
4. Is the lap part of the belt as low as possible, touching the child’s thighs and not the
stomach?
5. Can the child stay seated like this for the whole trip?
If the answer to any of these questions was “no,”
then the child still needs to use a booster seat in
this vehicle. If the child is using the lap/shoulder
belt, check seat belt fit periodically and make sure
the seat belt buckle is latched. A child’s squirming
or slouching can move the belt out of position.
If the shoulder belt contacts the face or neck, move
the child closer to the center of the vehicle, or use
a booster seat to position the seat belt on the child
correctly.
WARNING!
Improper installation can lead to failure of an
infant or child restraint. It could come loose in
a collision. The child could be badly injured or
killed. Follow the child restraint manufac -
turer’s directions exactly when installing an
infant or child restraint.
After a child restraint is installed in the
vehicle, do not move the vehicle seat forward
or rearward because it can loosen the child
restraint attachments. Remove the child
restraint before adjusting the vehicle seat
position. When the vehicle seat has been
adjusted, reinstall the child restraint.

When your child restraint is not in use, secure it in
the vehicle with the seat belt or LATCH anchor-
ages, or remove it from the vehicle. Do not leave it
loose in the vehicle. In a sudden stop or accident,
it could strike the occupants or seatbacks and
cause serious personal injury.

WARNING!
WARNING!
Never allow a child to put the shoulder belt
under an arm or behind their back. In a crash,
the shoulder belt will not protect a child properly,
which may result in serious injury or death.
A child must always wear both the lap and
shoulder portions of the seat belt correctly.
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266SERVICING AND MAINTENANCE
BODY AND UNDERBODY MAINTENANCE
Cleaning Headlights
Your vehicle is equipped with plastic headlights
and fog lights that are lighter and less susceptible
to stone breakage than glass headlights.
Plastic is not as scratch resistant as glass and
therefore different lens cleaning procedures must
be followed.
To minimize the possibility of scratching the lenses
and reducing light output, avoid wiping with a dry
cloth. To remove road dirt, wash with a mild soap
solution followed by rinsing.
Do not use abrasive cleaning components,
solvents, steel wool or other aggressive material to
clean the lenses.
PRESERVING THE BODYWORK
Washing
Wash your vehicle regularly. Always wash your
vehicle in the shade using Mopar® Car Wash, or
a mild car wash soap, and rinse the panels
completely with water.
If insects, tar, or other similar deposits have
accumulated on your vehicle, use Mopar®
Super Kleen Bug and Tar Remover to remove.
Use a high quality cleaner wax, such as Mopar®
Cleaner Wax to remove road film, stains and to protect your paint finish. Use precautions to not
scratch the paint.
Avoid using abrasive compounds and power
buffing that may diminish the gloss or thin out
the paint finish.
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercarriage
at least once a month.
It is important that the drain holes in the lower
edges of the doors, rocker panels, and trunk be
kept clear and open.
If you detect any stone chips or scratches in the
paint, touch them up immediately.
If your vehicle is damaged due to a collision or
similar cause that destroys the paint and protec
-
tive coating, have your vehicle repaired as soon
as possible.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar® Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar® Total Clean to clean fabric upholstery
and carpeting.
CAUTION!
Do not use abrasive or strong cleaning mate -
rials such as steel wool or scouring powder
that will scratch metal and painted surfaces.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or removal
of paint and decals.
WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable,
and if used in closed areas they may cause
respiratory harm.

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SERVICING AND MAINTENANCE267
Stain Repel Fabric Cleaning Procedure —
If Equipped
Stain Repel seats may be cleaned in the following
manner:
Remove as much of the stain as possible by
blotting with a clean, dry towel.
Blot any remaining stain with a clean, damp
towel.
For tough stains, apply Mopar® Total Clean, or
a mild soap solution to a clean, damp cloth and
remove stain. Use a fresh, damp towel to
remove soap residue.
For grease stains, apply Mopar® Multi-Purpose
Cleaner to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap
residue.
Do not use any harsh solvents or any other form
of protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the
fabric.
If the belts need cleaning, use a mild soap solution
or lukewarm water. Do not remove the belts from
the vehicle to wash them. Dry with a soft cloth.
Sun damage can also weaken the fabric. Replace
the belts if they appear frayed or worn or if the
buckles do not work properly.
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When cleaning
the lenses, care must be taken to avoid scratching
the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol content
or abrasive cleaners. If soap is used, wipe clean
with a clean damp cloth. Dry with a soft cloth.
WARNING!

A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat
belt system periodically, checking for cuts, frays, or
loose parts. Damaged parts must be replaced
immediately. Do not disassemble or modify the seat
belt system. If your vehicle is involved in a collision,
or if you have questions regarding seat belt or
retractor conditions, take your vehicle to an
authorized FCA dealer or authorized FCA Certified
Collision Care Program facility for inspection.

CAUTION!
Direct contact of air fresheners, insect repel -
lents, suntan lotions, or hand sanitizers to the
plastic, painted, or decorated surfaces of the
interior may cause permanent damage. Wipe
away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
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268SERVICING AND MAINTENANCE
LEATHER SURFACES
Mopar® Total Clean is specifically recommended
for leather upholstery.

Your leather upholstery can be best preserved by
regular cleaning with a damp soft cloth. Small particles
of dirt can act as an abrasive and damage the leather
upholstery and should be removed promptly with a
damp cloth. Stubborn soils can be removed easily with
a soft cloth and Mopar® Total Clean. Care should be
taken to avoid soaking your leather upholstery with any
liquid. Please do not use polishes, oils, cleaning fluids,
solvents, detergents, or ammonia-based cleaners to
clean your leather upholstery.

NOTE:If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather is
designed for easy cleaning, and FCA recommends
Mopar® total care leather cleaner applied on a
cloth to clean the leather seats as needed.GLASS SURFACES
All glass surfaces should be cleaned on a
regular basis with Mopar® Glass Cleaner, or any
commercial household-type glass cleaner. Never
use an abrasive type cleaner. Use caution when
cleaning the inside rear window equipped with
electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp
instruments that may scratch the elements.
When cleaning the rearview mirror, spray cleaner
on the towel or cloth that you are using. Do not
spray cleaner directly on the mirror.
CAUTION!
Do not use alcohol and alcohol-based and/or
ketone-based cleaning products to clean leather
upholstery, as damage to the upholstery may
result.

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