wheel RAM PROMASTER 2023 Owners Manual

2
INTRODUCTION
SYMBOLS KEY ...........................................................8
VAN CONVERSIONS/CAMPERS ..............................8
VEHICLE MODIFICATIONS/ALTERATIONS .............8
SYMBOL GLOSSARY.................................................9
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 13 Key Fob .............................................................13
SENTRY KEY ........................................................... 16
IGNITION SWITCH .................................................. 16
Keyless Enter ‘n Go™ Ignition .........................16
REMOTE START — IF EQUIPPED .......................... 18
How To Use Remote Start ................................18
To Exit Remote Start Mode .............................19
Remote Start Defrost Mode Activation —
If Equipped........................................................19
Remote Start Comfort Systems —
If Equipped........................................................19
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ..................................19
Remote Start Abort Message ..........................20
VEHICLE SECURITY SYSTEM — IF EQUIPPED .... 20
To Arm The System ..........................................20
To Disarm The System .....................................20
Rearming Of The System .................................20
Security System Manual Override ...................21 DOORS ....................................................................21
Power Door Locks ...........................................21
Auto Unlock Doors............................................22
Keyless Enter ‘n Go™ — Passive Entry ...........22
Automatic Door Locks ......................................23
STEERING WHEEL ..................................................23
Telescoping Steering Column..........................23
SEATS ......................................................................23
Manual Adjustments ........................................24
Heated Seats — If Equipped ............................26
Fold Down Tray — If Equipped .........................27
Adjustable Armrests — If Equipped .................27
Head Restraints ..............................................28
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ...........................................................29
Introducing Voice Recognition.........................29
Basic Voice Commands ...................................29
Get Started .......................................................29
Additional Information .....................................30
MIRRORS ...............................................................30
Inside Rearview Mirror .....................................30
Outside Mirrors ................................................31
Outside Mirrors With Turn Signal And
Approach Lighting — If Equipped.....................31
Power Mirrors — If Equipped ...........................32
Power Folding Outside Mirrors —
If Equipped........................................................32
Heated Mirrors — If Equipped..........................33 EXTERIOR LIGHTS.................................................. 33
Multifunction Lever ......................................... 33
Headlights ........................................................ 33
Daytime Running Lights (DRLs) —
If Equipped ...................................................... 33
High/Low Beam Switch .................................. 34
Automatic High Beam Headlamp Control —
If Equipped .......................................................34
Flash-To-Pass .................................................. 34
Automatic Headlights — If Equipped .............. 34
Parking Lights .................................................. 34
Headlight Delay ................................................ 34
Fog Lights — If Equipped ................................. 35
Turn Signals...................................................... 35
Lane Change Assist..........................................35
Battery Saver .................................................... 35
INTERIOR LIGHTS ................................................. 36
Courtesy Lights.................................................36
Illuminated Entry — If Equipped ...................... 38
WIPERS AND WASHERS ...................................... 38
Windshield Wiper Operation ........................... 39
Rain Sensing Wipers — If Equipped ................39
CLIMATE CONTROLS ............................................ 40
Manual Climate Control Descriptions And
Functions .......................................................... 40
Additional Rear Climate Control —
If Equipped .......................................................43
Operating Tips .................................................. 43

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5
SAFETY TIPS ........................................................ 189 Transporting Passengers .............................. 189Transporting Pets ......................................... 190
Connected Vehicles....................................... 190
Safety Checks You Should Make Inside The
Vehicle ........................................................... 190Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 191Exhaust Gas ................................................... 192Carbon Monoxide Warnings ......................... 192
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................... 193
SOS AND ASSIST SYSTEM ................................. 193
JACKING AND TIRE CHANGING.......................... 196
Preparations For Jacking .............................. 197Jack And Tools Location................................ 197
Spare Tire Removal ....................................... 198
Jacking Instructions ...................................... 200Wheel Covers ................................................. 203
TIRE SERVICE KIT — IF EQUIPPED ..................... 203
Alternate Tire Service Kit —
If Equipped..................................................... 209
Tire Service Kit Components And
Operation ....................................................... 209
Tire Service Kit Usage Precautions .............. 210
Sealing A Tire With Tire Service Kit .............. 211 JUMP STARTING .................................................. 214
Preparations For Jump Start ........................ 214
Jump Starting Procedure .............................. 215Battery Location ............................................ 216
IF YOUR ENGINE OVERHEATS .......................... 216
GEAR SELECTOR OVERRIDE ............................. 217
FREEING A STUCK VEHICLE .............................. 218
TOWING A DISABLED VEHICLE ......................... 219 Automatic Transmission ............................... 220
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................... 220
EVENT DATA RECORDER (EDR) ........................ 220SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 221
Maintenance Plan ......................................... 222
ENGINE COMPARTMENT .................................... 225
3.6L Engine .................................................. 225
Checking Oil Level ......................................... 226
Adding Washer Fluid ..................................... 226
Maintenance-Free Battery ........................... 227Pressure Washing ......................................... 227
VEHICLE MAINTENANCE..................................... 227
Engine Oil ....................................................... 228
Engine Oil Filter ............................................ 228
Engine Air Cleaner Filter .............................. 228Air Conditioner Maintenance ....................... 229 Body Lubrication ........................................... 231
Windshield Wiper Blades ............................. 231
Exhaust System ............................................ 232
Cooling System.............................................. 233
Brake System ............................................... 235Automatic Transmission ............................... 236
Fuses.............................................................. 236
Bulb Replacement ....................................... 244
TIRES .................................................................... 249
Tire Safety Information ................................ 249Tires — General Information ......................... 256
Tire Types....................................................... 259Spare Tires — If Equipped ............................ 260
Wheel And Wheel Trim Care ........................ 262Snow Traction Devices ................................. 263
Tire Rotation Recommendations ................. 264
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...................................... 264
Treadwear...................................................... 264
Traction Grades ............................................. 264Temperature Grades..................................... 265
STORING THE VEHICLE ...................................... 265
BODYWORK .......................................................... 265
Protection From Atmospheric Agents .......... 265
Body And Underbody Maintenance ............. 266
Preserving The Bodywork ............................. 266

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6
INTERIORS ........................................................... 266 Seats And Fabric Parts.................................. 266
Plastic And Coated Parts .............................. 267Leather Surfaces ........................................... 268Glass Surfaces .............................................. 268
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)......... 269
BRAKE SYSTEM ................................................... 269
WHEEL AND TIRE TORQUE SPECIFICATIONS .. 269
Torque Specifications ................................... 269
FUEL REQUIREMENTS ......................................... 270
3.6L Engine.................................................... 270
Reformulated Gasoline ................................ 271
Materials Added To Fuel .............................. 271Gasoline/Oxygenate Blends ......................... 271Do Not Use E-85 In Non-Flex Fuel
Vehicles .......................................................... 271
CNG And LP Fuel System Modifications ...... 271
MMT In Gasoline ........................................... 272Fuel System Cautions ................................... 272
FLUID CAPACITIES ............................................... 273
ENGINE FLUIDS AND LUBRICANTS ..................273
CHASSIS FLUIDS AND LUBRICANTS ................ 274
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................... 275
Prepare For The Appointment ...................... 275Prepare A List ................................................ 275Be Reasonable With Requests..................... 275
IF YOU NEED ASSISTANCE ................................ 275
Roadside Assistance..................................... 275
FCA US LLC Customer Center....................... 277
FCA Canada Inc. Customer Center............... 277
Mexico ............................................................ 277
Puerto Rico And US Virgin Islands................ 277
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ......................... 277
Service Contract ........................................... 277Change Of Ownership Or Address ................ 278 WARRANTY INFORMATION ................................ 278
MOPAR® PARTS ................................................ 278
REPORTING SAFETY DEFECTS .......................... 278
In The 50 United States And
Washington, D.C............................................ 278
In Canada ...................................................... 279
PUBLICATION ORDER FORMS .......................... 279
CHANGE OF OWNERSHIP OR ADDRESS .......... 279
GENERAL INFORMATION.................................... 280

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GETTING TO KNOW YOUR VEHICLE23
To Lock The Vehicle’s Doors

With one of the vehicle’s Passive Entry key fobs within
5 ft (1.5 m) of either front door handle, pushing the
Passive Entry lock button will lock the vehicle.

Push The Door Handle Button To Lock

NOTE:
After pushing the door handle button, you must
wait two seconds before you can lock or unlock
the doors, using either Passive Entry door
handle. This is done to allow you to check if the
vehicle is locked by pulling the door handle
without the vehicle unlocking.
The Passive Entry system will not operate if the
key fob battery is depleted.
When the key fob battery is low, the instru -
ment cluster will display a message indi -
cating that the key fob battery is low
Ú page 280.
AUTOMATIC DOOR LOCKS

When enabled, the door locks will lock automatically
when the vehicle's speed exceeds 12 mph (20 km/h).
The auto door lock feature can be enabled or disabled
through the Uconnect system
Ú
page 134.

STEERING WHEEL
TELESCOPING STEERING COLUMN
This feature allows you to lengthen or shorten the
steering column. The telescoping control handle is
located below the steering wheel at the end of the
steering column.

Telescoping Control Handle

To unlock the steering column, pull the control
handle up. To lengthen or shorten the steering
column, pull the steering wheel outward or push it inward as desired. To lock the steering column in
position, push the control handle down until fully
engaged.
SEATS
Seats are a part of the Occupant Restraint system
of the vehicle.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
WARNING!
It is dangerous to ride in a cargo area, inside
or outside of a vehicle. In a collision, people
riding in these areas are more likely to be
seriously injured or killed.

Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat
belts. In a collision, people riding in these areas
are more likely to be seriously injured or killed.

Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
2

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GETTING TO KNOW YOUR VEHICLE27
NOTE:Once a heat setting is selected, heat will be felt
within two to five minutes.
FOLD DOWN TRAY — IF EQUIPPED
If your vehicle is equipped with a bench seat, the
seat is equipped with a fold-down tray that can be
used as a document support surface. To use the
fold-down tray, grab the pull tab and lower the tray.
Lowering The Fold-Down Tray

The fold-down tray is equipped with two cup holders
and a support surface with a paper holder clip.

Closing The Fold-Down Tray

ADJUSTABLE ARMRESTS — IF EQUIPPED
The seat adjustable armrest can be raised and
adjusted for height. Underneath the front of the
armrest is the adjuster wheel which will adjust the
height of the armrest up or down.
Adjuster Wheel Location

WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion or other physical
condition must exercise care when using the
seat heater. It may cause burns even at low
temperatures, especially if used for long
periods of time.
Do not place anything on the seat or seatback
that insulates against heat, such as a blanket
or cushion. This may cause the seat heater to
overheat. Sitting in a seat that has been over -
heated could cause serious burns due to the
increased surface temperature of the seat.
2

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28GETTING TO KNOW YOUR VEHICLE
(Continued)
Turn the adjuster wheel to the right or left to adjust
the height of the armrest up or down.

Adjuster Wheel

HEAD RESTRAINTS
Head restraints are designed to reduce the risk of
injury by restricting head movement in the event of
a rear impact. Head restraints should be adjusted
so that the top of the head restraint is located
above the top of your ear.
Front Head Restraint Adjustment
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint, push
the adjustment button located on the base of the
head restraint and push downward on the head
restraint.
Adjustment Buttons

NOTE:Do not reposition the head restraint 180 degrees
to the incorrect position in an attempt to gain addi -
tional clearance to the back of the head.
Front Head Restraint Removal
To remove the head restraint, raise it up as far as
it can go. Then, push the adjustment button and
the release button at the base of each post while
pulling the head restraint up. To reinstall the head
restraint, push the adjustment button and the
release button at the base of each post and put the
head restraint posts into the holes. Then, adjust it
to the appropriate height.
NOTE:Do not reposition the head restraint 180 degrees
to the incorrect position in an attempt to gain addi -
tional clearance to the back of the head.
WARNING!
All occupants, including the driver, should not
operate a vehicle or sit in a vehicle’s seat until
the head restraints are placed in their proper
positions in order to minimize the risk of neck
injury in the event of a crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a vehicle
with the head restraints improperly adjusted
or removed could cause serious injury or
death in the event of a collision.
1 — Release Button
2 — Adjustment Button
WARNING!
WARNING!

A loose head restraint thrown forward in a collision
or hard stop could cause serious injury or death to
occupants of the vehicle. Always securely stow
removed head restraints in a location outside the
occupant compartment.

ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the preceding reinstallation instruc -
tions prior to operating the vehicle or occu -
pying a seat.

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GETTING TO KNOW YOUR VEHICLE35
Headlights with ignition in the OFF position.
With the ignition in the OFF position, the headlights
can be switched on for a maximum time of
8 minutes. To turn on the headlights with the
ignition in the OFF position, turn the end of the
multifunction lever to the headlight position.
NOTE:If the headlight delay function is disabled in the
Uconnect Setting, when you put the ignition in the
OFF position with the multifunction lever already
set in the headlight position, the headlights remain
on for 8 minutes.
FOG LIGHTS — IF EQUIPPED
The fog light switch is located on the
instrument panel to the left of the
steering column.
To activate the front fog lights, turn on the parking
lights or the low beam headlights and push the
fog light button. To turn off the front fog lights,
push the fog light button a second time or turn
off the headlight switch. An indicator light in the
instrument cluster illuminates when the fog lights
are turned on.
NOTE:The fog lights will operate with the low beam head -
lights or parking lights on. Selecting the high beam
headlights will turn off the fog lights.
If the vehicle’s ignition is turned off, the fog lights
will also turn off.
Cornering Lights

The cornering lights are a feature to improve visibility at
night while turning the vehicle. When activated, a light
incorporated in the front fog light will illuminate on the
side of the vehicle the steering wheel is rotated or the
turn signal indicator is on. It can be activated through
the Uconnect system
Ú
page 134.

TURN SIGNALS
Move the multifunction lever up or down and the
arrows on each side of the instrument cluster will
flash to show proper operation of the front and rear
turn signals.
NOTE:When the Daytime Running Lights are on and a
turn signal is activated, the Daytime Running Lamp
will turn off on the side of the vehicle in which the
turn signal is flashing. The Daytime Running Lamp
will turn back on when the turn signal is turned off. If either light remains on and does not flash, or
there is a very fast flash rate, check for a defective
outside light bulb.
LANE CHANGE ASSIST

Lightly push the multifunction lever up or down, without
moving beyond the detent, and the turn signal will flash
five times then automatically turn off.

BATTERY SAVER
To protect the life of your vehicle’s battery, when
the ignition is OFF and any door is left ajar for
15 minutes, the interior lights will automatically
turn off.
NOTE:Battery saver mode is canceled if the ignition is
placed in the ON/RUN position.
2

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GETTING TO KNOW YOUR VEHICLE39

Windshield Wiper/Washer Lever

WINDSHIELD WIPER OPERATION
Rotate the windshield wiper knob to one of the first
two detent positions for intermittent settings, the
third detent for low wiper operation and the fourth
for high wiper operation.
Windshield Washers

To use the washer, pull the windshield wiper/washer
lever toward the steering wheel to activate. The wipers
will activate automatically for three cycles after the
lever is released, and then resume the intermittent
interval previously selected. If the lever is pulled while in the off position, the wipers
will operate for three cycles and then turn off.

Mist
Use the Mist feature when weather conditions
make occasional usage of the wipers necessary.
Push the lever upward to the MIST position and
release for a single wiping cycle.NOTE:The mist feature does not activate the washer
pump; therefore, no washer fluid will be sprayed on
the windshield. The washer function must be used
in order to spray the windshield with washer fluid.
For information on wiper care and replacement,
see Ú
page 231.
RAIN SENSING WIPERS — IF EQUIPPED

This feature senses moisture on the windshield and
automatically activates the wipers. Rotate the end of
the multifunction lever to one of two detent positions
for intermittent settings to activate this feature.

NOTE:If the windshield wiper lever is rotated from the
O (off) position to the first intermittent setting or
from the first intermittent setting to the second
intermittent setting, the wipers will perform an
immediate wipe cycle to clean the windshield.
The sensitivity of the system can be adjusted with
the windshield wiper lever. Wiper delay position
one is the least sensitive, and wiper delay position
two is the most sensitive. Place the wiper switch in
the O (off) position when not using the system.
NOTE:

The Rain Sensing feature will not operate when the
wiper switch is in the low or high-speed position.

The Rain Sensing feature may not function prop -
erly when ice, or dried salt water is present on
the windshield.
Use of products containing wax or silicone may
reduce Rain Sensing performance.
The Rain Sensing feature can be turned on and
off using the Uconnect system Ú page 134.
1 — Pull Back For Front Washer
2 — Rotate For Intermittent Settings
3 — Push Upward For Mist
WARNING!
Sudden loss of visibility through the windshield
could lead to a collision. You might not see other
vehicles or other obstacles. To avoid sudden
icing of the windshield during freezing weather,
warm the windshield with the defroster before
and during windshield washer use.2

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56GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER DISPLAY
Your vehicle will be equipped with an instrument
cluster display, which offers useful information
to the driver. With the ignition in the OFF mode,
opening/closing of a door will activate the display
for viewing, and display the total miles, or
kilometers, in the odometer. Your instrument
cluster display is designed to display important
information about your vehicle’s systems and
features. Using a driver interactive display located
on the instrument panel, your instrument cluster
display can show you how systems are working and
give you warnings when they are not. The steering
wheel mounted controls allow you to scroll through
the main menus and submenus. You can access
the specific information you want and make
selections and adjustments.
LOCATION AND CONTROLS
The instrument cluster display features a driver
interactive display that is located in the instrument
cluster.

Instrument Cluster Display and Controls

This system allows the driver to select a variety
of useful information by pushing the switches
mounted on the instrument panel. Examples of
menu items are:
Buzzer Volume
Exit Menu
If equipped with a Uconnect system, some
customer programmable features will display in
the radio Ú page 134. The system allows the driver to select information
by pushing the following buttons mounted on the
instrument panel to the left of the steering column:

Instrument Cluster Display Control Buttons

Left Arrow Button
Push and release the left arrow button to
access the information screens or submenu
screens of a main menu item.
CAUTION!
The simultaneous illumination of multiple safety
warning lights can signal the failure of the
instrument cluster display. If this happens
contact an authorized dealer
1 — Instrument Cluster Display Screen
2 — Instrument Cluster Display Controls
1 — Left Arrow Button
2 — Up Arrow Button
3 — Right Arrow Button
4 — Down Arrow Button
5 — OK Button

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GETTING TO KNOW YOUR INSTRUMENT PANEL71

As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly underinflated. Accordingly, when the low
tire pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate them
to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can
lead to tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.

Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if underinflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.

Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system
is not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure telltale.
When the system detects a malfunction, the telltale will
flash for approximately one minute and then remain
continuously illuminated. This sequence will continue
upon subsequent vehicle start-ups as long as the
malfunction exists. When the malfunction indicator
is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons,
including the installation of replacement or alternate
tires or wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the TPMS
malfunction telltale after replacing one or more tires or
wheels on your vehicle to ensure that the replacement
or alternate tires and wheels allow the TPMS to
continue to function properly.

Towing Hook Breakdown Warning Light —
If Equipped
This light illuminates when there is a
failure with the tow hook. Contact an
authorized dealer for service.
Transmission Temperature Warning Light
This warning light will illuminate to warn
of a high transmission fluid temperature.
This may occur with strenuous usage
such as trailer towing. If this light turns
on, stop the vehicle and run the engine at idle or
slightly faster, with the transmission in PARK (P) or
NEUTRAL (N), until the light turns off. Once the light
turns off, you may continue to drive normally.
CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures
and warning have been established for the tire
size equipped on your vehicle. Undesirable
system operation or sensor damage may result
when using replacement equipment that is not
of the same size, type, and/or style. Aftermarket
wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire
Pressure Monitoring System (TPMS) sensor to
become inoperable. After using an aftermarket
tire sealant it is recommended that you take
your vehicle to an authorized dealer to have
your sensor function checked.
WARNING!
If you continue operating the vehicle when the
Transmission Temperature Warning Light is
illuminated you could cause the fluid to boil over,
come in contact with hot engine or exhaust
components and cause a fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated will
eventually cause severe transmission damage
or transmission failure.
3

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