reset RAM PROMASTER 2023 Owners Manual

20GETTING TO KNOW YOUR VEHICLE
REMOTE START ABORT MESSAGE
One of the following messages will display in the
instrument cluster display if the vehicle fails to
remote start or exits Remote Start prematurely:
Remote Start Canceled — Door Open
Remote Start Canceled — Hood Open
Remote Start Canceled — Fuel Low
Remote Start Canceled — Rear Cargo Door Open
Remote Start Canceled — Too Cold
Remote Start Canceled — Time Expired
Remote Start Canceled — System Fault
Remote Start Disabled — Start Vehicle to Reset
The message will stay active until the ignition is
placed in the ON/RUN position.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the vehicle
doors and ignition for unauthorized operation.
When the Vehicle Security system is activated,
interior switches for door locks are disabled.
The system provides both audible and visible
signals. For the first three minutes, the horn will
sound, and the turn signal lights will flash. For an
additional 15 minutes, only the turn signal lights
will flash.
TO ARM THE SYSTEM
Follow these steps to arm the Vehicle Security
system:

1. Make sure the vehicle’s ignition is placed in the OFF position.

2. If any doors are open, close them.
3. Perform one of the following methods to lock the vehicle:
Push the lock button on the exterior Passive
Entry door handle with a valid key fob avail -
able in the same exterior zone Ú page 22.
Push the lock button on the key fob.
When the Vehicle Security system is armed, the
Vehicle Security Light (on the lock/unlock button
on the instrument panel) will begin to flash every
three seconds until it is disarmed.
NOTE:If a door or the hood is not properly closed, the
system will not be armed.
TO DISARM THE SYSTEM
The Vehicle Security system can be disarmed using
any of the following methods:
Push the unlock button on the key fob.
Push the Passive Entry button next to the door
handle to unlock the door Ú page 22.
Cycle the ignition out of the OFF position to
disarm the system.
The Vehicle Security system is designed to protect
your vehicle. However, you can create conditions
where the system will give you a false alarm. If one
of the previously described arming sequences has
occurred, the Vehicle Security system will arm
regardless of whether you are in the vehicle or not.
If you remain in the vehicle and open a door, the
alarm will sound. If this occurs, disarm the Vehicle
Security system.
REARMING OF THE SYSTEM

If the system has not been disabled, the
Vehicle Security system will rearm itself after
the 15 additional minutes of the turn signals
flashing. If the condition which initiated the alarm is
still present, the system will ignore that condition
and monitor the remaining doors and ignition.

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34GETTING TO KNOW YOUR VEHICLE
HIGH/LOW BEAM SWITCH

With the low beams activated, push the multifunction
lever toward the instrument panel to turn on the high
beams. The High Beam Indicator Light will illuminate in
the instrument cluster to indicated that the high beams
are on. Push the multifunction lever a second time to
switch the headlights back to low beam. When the
ignition is placed in the OFF position, both the high and
low beams will turn off.

AUTOMATIC HIGH BEAM HEADLAMP
C
ONTROL — IF EQUIPPED
The Automatic High Beam Headlamp Control
system provides increased forward lighting at night
by automating high beam control through the use
of a digital camera mounted on the windshield.
This camera detects vehicle specific light and
automatically switches from high beams to low
beams until the approaching vehicle is out of view.
NOTE:
The multifunction lever must be in the high
beam position in order for the Automatic High
Beam Headlamp Control to activate.
The Automatic High Beam Headlamp Control
can be turned on or off through Uconnect
Settings Ú page 134.
Broken, muddy, or obstructed headlights and
taillights of vehicles in the field of view will
cause headlights to remain on longer (closer to the vehicle). Also, dirt, film, and other obstruc
-
tions on the windshield or camera lens will
cause the system to function improperly.
When set to AUTO, the system automatically
turns the headlights on or off based on ambient
light levels.
FLASH-TO-PASS
You can signal another vehicle with your headlights
by lightly pulling the multifunction lever toward you.
This will cause the high beam headlights to turn on,
and remain on, until the lever is released.
AUTOMATIC HEADLIGHTS — IF EQUIPPED
To turn on the automatic headlights, turn the end
of the multifunction lever to the AUTO position. To
turn off the automatic headlights, turn the end of
the multifunction lever back to the O (off) position.
PARKING LIGHTS
These lights can be turned on, with the ignition
in the OFF position, by moving the end of the
multifunction lever to O (off) position and then to
the headlight position.
The indicator light in the instrument panel comes
on. The lights stay on until the next ignition cycle is
performed.
HEADLIGHT DELAY
When this feature is selected, the driver can
choose to have the headlights remain on for a
preset period of time after the engine is turned off.
Activation
To activate the delay feature, place the ignition in
the OFF position while the headlights are still on.
Then, rotate the multifunction lever to the O (off)
position within two minutes. The delay interval
begins when the headlight switch is turned from
O (off) to the low beam position. If the headlight
switch is in AUTO position and headlights were on
before the ignition is OFF, the delay interval begins
automatically.
Deactivation
The feature is disabled by turning on the
headlights, the parking lights or by placing the
ignition in the RUN position. If you shut off the
lights before the ignition is turned on, they will
turn off in the normal manner.

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GETTING TO KNOW YOUR VEHICLE47
POWER INVERTER — IF EQUIPPED
There is a 115 Volt, 150 Watt inverter outlet
located on the instrument panel, to the right of
the radio, to convert DC current to AC current.
This outlet can power cellular phones, electronics
and other low power devices requiring power up to
150 Watts. Certain game consoles will exceed this
power limit, as will most power tools.

Power Inverter Location
To turn on the power inverter outlet, simply plug in
the device. The outlet automatically turns off when
the device is unplugged.

The power inverter is designed with built-in overload
protection. If the power rating of 150 Watts is
exceeded, the power inverter will automatically shut
down. Once the electrical device has been removed
from the outlet the inverter should automatically reset.
To avoid overloading the circuit, check the power
ratings on electrical devices prior to using the inverter.

AUXILIARY SWITCHES — IF EQUIPPED
Your vehicle may be equipped with two auxiliary
switches located on the instrument panel to the
left of the steering column which can be used to
power various electronic devices. Connections to
the switches are found in the right central pillar
fuse panel at the base of the passenger side
B-pillar.

Auxiliary Switches

Auxiliary Switch 1 is configured to constant battery
feed, while Auxiliary Switch 2 is configured to
ignition feed.
For further information on using the auxiliary
switches, please refer to the Ram Body Builder’s
Guide by accessing
www.rambodybuilder.com
and choosing the appropriate links.

After the use of high power draw accessories, or
long periods of the vehicle not being started (with
accessories still plugged in), the vehicle must be
driven a sufficient length of time to allow the
generator to recharge the vehicle's battery.

CAUTION!
WARNING!
To avoid serious injury or death:
Do not insert any objects into the receptacles.
Do not touch with wet hands.
Close the lid when not in use.
If this outlet is mishandled, it may cause an
electric shock and failure.
2

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GETTING TO KNOW YOUR INSTRUMENT PANEL55
INSTRUMENT CLUSTER DESCRIPTIONS

1. Tachometer

This gauge measures engine revolutions
per minute (RPM x 1000). Before the
pointer reaches the red area, ease up on
the accelerator to prevent engine damage.
2. Instrument Cluster Display
When the appropriate conditions exist, this
display shows instrument cluster display
messages Ú page 56.
Odometer/Trip Odometer Display Area

US Federal regulations require that upon transfer of
vehicle ownership, the seller certify to the purchaser
the correct mileage that the vehicle has been driven.
If your odometer needs to be repaired or serviced,
the repair technician should leave the odometer
reading the same as it was before the repair or
service. If the technician cannot do so, then the
odometer must be set at zero, and a sticker must be
placed in the door jamb stating what the mileage
was before the repair or service. It is a good idea
for you to make a record of the odometer reading
before the repair/service, so that you can be sure
that it is properly reset, or that the door jamb sticker
is accurate if the odometer must be reset at zero.

Gear Selector Status (PRND)
The gear selector status “P, R, N, D, 1, 2, 3, 4,
etc.” are displayed indicating the gear selector
position. Telltales “1, 2, 3, 4, etc.” indicate the
manual mode has been engaged and the gear
selected is displayed Ú page 81.
3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within the
normal range indicates that the engine
cooling system is operating satisfactorily.
The pointer will likely indicate a higher
temperature when driving in hot weather
or up mountain grades. It should not be
allowed to exceed the upper limits of the
normal operating range. 4. Fuel GaugeThe pointer shows the level of fuel in the
fuel tank when the ignition switch is in the
ON/RUN position.
 The fuel pump symbol points to
the side of the vehicle where the
fuel door is located Ú page 122.
5. Speedometer
Indicates vehicle speed.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized
dealer for service if your vehicle overheats.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range.
If the pointer remains on the “H,” turn the
engine off immediately and call an authorized
dealer for service.
3

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GETTING TO KNOW YOUR INSTRUMENT PANEL57
Up Arrow Button
Push and release the up arrow button to
scroll upward through the main menu and
submenus.
Right Arrow Button
Push and release the right arrow button to
access the information screens or submenu
screens of a main menu item.
Down Arrow Button
Push and release the down arrow button to
scroll downward through the main menu and
submenus.
OK Button
Push the OK button to access/select the infor -
mation screens or submenu screens of a main
menu item. Push and hold the OK button for one
second to reset displayed/selected features
that can be reset.
NOTE:For vehicles with a 3.5 inch instrument cluster
display, press the OK button to toggle between
mph or km/h. For Screen Setup:
OK
button allows user to enter menu and
submenus.
Within each submenu layer, the up and
down arrow buttons will allow the user to
select the item of interest.
Pushing the OK button makes the selection and
a confirmation screen will appear (returning the
user to the first page of the submenu).
Pushing the left arrow button will exit each
submenu layer and return to the main menu.
Pushing the right arrow button will navigate
through each submenu layer.
CHANGE ENGINE OIL — IF EQUIPPED
Use this QR code to access your
digital experience.

Your vehicle is equipped with an
engine oil change indicator system.
The “Change Engine Oil” message
will display in the instrument cluster
display. The engine oil change
indicator system is duty cycle based, which means the
engine oil change interval may fluctuate, dependent
upon your personal driving style.
Unless reset, this message will continue to display
each time you turn the ignition switch to the
ON/RUN position. To turn off the message
temporarily, push and release the
OK button.
To reset the oil change indicator system (after
performing the scheduled maintenance),
refer to the following procedure.

1. Turn the ignition switch to the ON position (do not start the engine).

2. Fully push the accelerator pedal slowly, three times, within 10 seconds.
3. Turn the ignition switch to the OFF position.
NOTE:If the indicator message illuminates when you start
the vehicle, the oil change indicator system did not
reset. If necessary, repeat this procedure.
MAIN MENU
NOTE:All of the following items are accessed by pressing
the OK button.
3

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58GETTING TO KNOW YOUR INSTRUMENT PANEL
Home
Speedometer Graph
This uses the round bar graph filling to visually
represent current speed. When a speed control
system is active, the graph also provides visual
cues for the different states of that particular
speed control system.
Trip
Vehicles with 7 Inch Instrument Cluster Display
Access to trip information is available through the
following submenus.
Instant Consumption – Shows the instant
consumption in real time (MPG or L/100 km or
km/L).
Average Consumption – Shows the average
consumption (MPG or L/100 km or km/L) of
Trip A or Trip B since the last reset.
Distance – Shows the total distance (mi or km)
traveled for Trip A or Trip B since the last reset.
Average Speed – Shows the average speed
(MPH or KM/H) of Trip A or Trip B since the last
reset.
Travel Time – Shows the total elapsed time of
travel since Trip A or Trip B has been reset.
Hold the OK button to reset feature information.
NOTE:During the reset the instruction line disappears
and a bar graph appears to indicate the resetting
status; when the bar graph is full the reset is
complete.
Vehicles with 3.5 Inch Instrument Cluster Display
Instant Information – Shows the instantaneous
consumption (MPG or L/100 km or km/L) and
distance to empty (mi or km).
Trip A – Shows the total distance (mi or km) trav -
eled, the total elapsed time of travel, average
consumption (MPG or L/100 km or km/L), and
the average speed (MPH or KM/H).
Trip B – Shows the total distance (mi or km) trav -
eled, the total elapsed time of travel, average
consumption (MPG or L/100 km or km/L), and
the average speed (MPH or KM/H).
Hold the OK button to reset feature information.
Driver Assist
The Driver Assist systems are electronic aids
designed to offer the driver help in certain driving
situations Ú page 86
Vehicle Info
Tire Pressure (TPMS)
TPMS shows the tire status with the numeric
pressure and the unit for each tire, when low
pressure is detected an alert mess and a yellow
telltale will pop-up in the instrument cluster display
Úpage 168.
Oil Temperature
A bar graph in your instrument cluster display will
show your current temperature of your oil.
Battery Voltage
A bar graph in your instrument cluster display will
show your current battery voltage.
Service Information – If Equipped
This feature can provide information on scheduled
maintenance. It will display either “Service
Distance” or “Service Days” Ú page 221.

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GETTING TO KNOW YOUR INSTRUMENT PANEL61
Display Screen Setup
Restore Defaults
Language —Choose Language
Automatic Reset Trip B —Never, Always, 2h, 8h
Phone Repetition in Instrument Panel —On/Off
Navigation Repetition in Instrument Panel —
On/Off
Units * ——
US, Metric
Imperial, Metric
Units * Custom Speed
MPH, Km/h
Distance Mi, Km
Consumption Km/L, L/100 km/mpg
Pressure Psi, Kpa, Bar
Temperature °C, °F
Clock & Date Set Time
—+ / - Selectors
Set Format —12 hrs, 24 hrs
Set Date —+ / - Selectors
Security Passenger Airbag
Double ConfirmOn / Off
Speed Warning —+ / - Selectors
Seat Belt Reminder —On / Off
Hill Start Assist —On / Off
Brakes Brake Service
——
Auto Park Brake —On / Off
*If Equipped
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64GETTING TO KNOW YOUR INSTRUMENT PANEL
7 Inch Cluster Settings
*If Equipped
DisplayScreen Setup Bottom Center
Odometer
Audio Info
Phone Info
Time
Temperature
Date
Compass
Bottom Right
Time
Odometer
Temperature
Date
Compass
Restore Defaults
Automatic Reset Trip B —Never, Always, 2h, 8h
Phone Repetition in Instrument Panel —On/Off
Navigation Repetition in Instrument Panel —
Map, Pictogram, Off
Security Passenger Airbag
Double ConfirmOn / Off
Speed Warning —+ / - Selectors
Seat Belt Reminder —On / Off
Hill Start Assist —On / Off

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80STARTING AND OPERATING
In the unlikely event of a malfunction of the EPB
system, a yellow EPB Warning Light will illuminate.
This may be accompanied by the Brake Warning
Light flashing. In this event, urgent service of the
EPB system is required. Do not rely on the parking
brake to hold the vehicle stationary.
Auto Park Brake
The Electric Park Brake (EPB) can be programmed
to be applied automatically whenever the vehicle is
at a standstill and the automatic transmission is
placed in PARK. Auto Park Brake is enabled and
disabled by customer selection through the
Customer Programmable Features section of the
Uconnect Settings Ú page 145.
Any single Auto Park Brake application can be
bypassed by pushing the EPB switch to the release
position while the transmission is placed in PARK.
SafeHold
SafeHold is a safety feature of the Electric Park
Brake (EPB) system that will engage the parking brake automatically if the vehicle is left unsecured
while the ignition is in ON/RUN.
The parking brake will automatically engage if all of
the following conditions are met:
The vehicle is at a standstill.
There is no attempt to press the brake pedal
and accelerator pedal.
The occupant status changed to unoccupied.
The driver door is open.
SafeHold can be temporarily bypassed by pushing
the EPB switch while the driver door is open. Once
manually bypassed, SafeHold will be enabled
again once the vehicle reaches 12 mph (20 km/h)
or the ignition is turned to the OFF position and
back to ON again.
Brake Service Mode
We recommend having your brakes serviced by an
authorized dealer. You should only make repairs
for which you have the knowledge and the right
equipment. You should only enter Brake Service
Mode during brake service.
When servicing your rear brakes, it may be
necessary for you or your technician to push
the rear piston into the rear caliper bore. With
the Electric Park Brake (EPB) system, this can
only be done after retracting the EPB actuator.
Fortunately, actuator retraction can be done easily
by entering the Brake Service Mode through the Uconnect Settings in your vehicle. This
menu-based system will guide you through the
steps necessary to retract the EPB actuator in
order to perform rear brake service.
Service Mode has requirements that must be met
in order to be activated:
The vehicle must be at a standstill.
The parking brake must be unapplied.
The transmission must be in PARK or NEUTRAL.
While in Service Mode, the EPB Warning Light will
flash continuously while the ignition is in ON/RUN.
When brake service work is complete, the following
steps must be followed to reset the park brake
system to normal operation:
Ensure the vehicle is at a standstill.
Press the brake pedal with moderate force.
Apply the EPB Switch.
WARNING!
Driving the vehicle with the parking brake
engaged, or repeated use of the parking brake
to slow the vehicle, may cause serious damage
to the brake system. Be sure the parking brake
is fully disengaged before driving; failure to do
so can lead to brake failure and a collision.
WARNING!
You can be badly injured working on or around
a motor vehicle. Do only that service work for
which you have the knowledge and the right
equipment. If you have any doubt about your
ability to perform a service job, take your vehicle
to a competent mechanic.

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84STARTING AND OPERATING
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing
for prolonged periods with the engine running.
The engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy.
The transmission automatically upshifts through
all forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 85. Under these conditions, using a
lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.

During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature
improves warm-up time of the engine and transmission
to achieve maximum efficiency. During extremely cold temperatures (-16°F [-27°C] or below), operation may
briefly be limited to THIRD gear only. Normal operation
will resume once the transmission temperature has
risen to a suitable level.

Transmission Limp Home Mode

Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that
could result in transmission damage, Transmission
Limp Home Mode is activated. In this mode, the
transmission remains in THIRD gear regardless of
which forward gear is selected. PARK, REVERSE, and
NEUTRAL will continue to operate. The Malfunction
Indicator Light (MIL) may be illuminated. Transmission
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.

In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 130.
For Towing A Disabled Vehicle Ú page 219.

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