reset RAM PROMASTER 2023 User Guide

STARTING AND OPERATING85
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Electronic Range Select (ERS) Operation

The ERS shift control allows the driver to select the max
gear limit. For example, if you set the transmission gear
limit to FOURTH gear, the transmission will not shift
above FOURTH gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Moving the gear
selector to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and set that gear as the max gear limit. Once in
ERS mode, moving the gear selector forward “-” or
rearward “+” will change the max gear limit.

NOTE:The transmission will still continue to use the
optimal highest gear, for the current driving condi -
tions, within the selected gear range limit.
To exit ERS mode, simply return the gear selector
to the DRIVE position.
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it forward
“-” repeatedly as the vehicle slows. The trans -
mission will shift to the range from which the
vehicle can best be slowed down.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting
occurs, push the TOW/HAUL switch to activate
TOW/HAUL mode. This will improve performance and
reduce the potential for transmission overheating or
failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed,
and the transmission will automatically downshift
(for engine braking) during steady braking maneuvers.

The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the steering icon is flashing, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance.
If the steering icon is displayed and the
“POWER STEERING SYSTEM OVER TEMP”
message is displayed on the instrument cluster
screen, this indicates an over temperature
condition in the power steering system. Once
driving conditions are safe, pull over and let the
vehicle idle for a few moments until the icon and
message turn off Ú
page 56.
If the steering icon is displayed and the
“SERVICE POWER STEERING – ASSIST OFF”
message is displayed on the instrument cluster
screen, this indicates the vehicle needs to be
taken to the dealer for service Ú page 56.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
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STARTING AND OPERATING87
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED
The Intelligent Speed Assist (ISA) system
combines the Active Speed Limiter and
Traffic Sign Assist (TSA) systems to
automatically adjust the maximum speed
of the vehicle based on detected traffic signs.
ACTIVATION
To activate the feature, make sure the Traffic Sign
Assist (TSA) system is enabled within Uconnect
Settings Úpage 134, then push the Active Speed
Limiter button located on the right side of the
steering wheel. The message “Ready” will appear
along with a white indicator light in the instrument
cluster display to signal that the system has been
activated.

While the system is in the “Ready” state, the driver
must press the SET (+), SET (–), or RES button to
engage the system. When the system is fully engaged
and detects the current speed limit using the TSA
system, the message in the instrument cluster display
will indicate the new detected speed limit by suggesting
the driver to press "RES" to accept it.
If the detected speed sign is greater then the
current set speed, an up arrow will be displayed
too. If the detected speed sign is lower then the
current set speed, a down arrow will be displayed
instead. If the driver accepts the new suggested
speed sign, the indicator light will change to green.
Pushing the SET (+) or SET (–) button on the right
of the steering wheel will raise and lower the set
speed to a desired value above or below the set ISA
speed. Pushing and holding down the SET (+) or
SET (–) button will increase/decrease the speed
value by increments of 5 mph (5 km/h).
NOTE:The Cruise Control (if equipped) and Adaptive
Cruise Control (if equipped) systems will be
unavailable while the ISA system is in use.
EXCEEDING THE SET SPEED
By fully pressing the accelerator pedal, the
maximum set speed can be exceeded while the
system is active.
When the maximum set speed is exceeded, the
green indicator light will blink and the instrument
cluster display will show an override message for
five seconds, or until the accelerator pedal is
released.
DEACTIVATION
To turn off the Intelligent Speed Assist system,
push the Active Speed Limiter button on the right
side of the steering wheel. A message will appear
in the instrument cluster display to confirm that the
feature has been turned off. The Intelligent Speed
Assist system can also be deactivated by pressing
the CANC button. In this case, the ISA system is
not completely turned off, and the driver can
reactivate the system by pressing the RES button.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise
Control system, or the Adaptive Cruise Control
(ACC) system:
Cruise Control will keep your vehicle at a
constant preset speed.
Adaptive Cruise Control (ACC) will adjust the
vehicle speed up to the preset speed to main
-
tain a distance with the vehicle ahead.
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STARTING AND OPERATING89
To Vary The Speed Setting
To Increase or Decrease The Set Speed
When the Cruise Control is set, you can increase
speed by pushing the SET (+) button or decrease
the speed by pushing the SET (-) button.
U.S. Speed (mph)
Pushing the SET (+), or SET (-) button once will
result in a 1 mph speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 mph.

If the button is continually pushed, the set speed will
continue to adjust until the button is released, then
the new set speed will be established.

Metric Speed (km/h)
Pushing the SET (+) , or SET (-) button once will
result in a 1 km/h speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 km/h.

If the button is continually pushed, the set speed will
continue to adjust until the button is released, then
the new set speed will be established.

To Accelerate For Passing

While the Cruise Control is set, press the accelerator
to pass as you would normally. When the pedal is
released, the vehicle will return to the set speed.

USING CRUISE CONTROL ON HILLS
The transmission may downshift on hills to
maintain the vehicle set speed.
The Cruise Control system maintains speed up and
down hills. A slight speed change on moderate hills
is normal. On steep hills, a greater speed loss or
gain may occur so it may be preferable to drive
without Cruise Control.
To Resume Speed
To resume a previously set speed, push the
RES button and release. Resume can be used at
any speed above 20 mph (32 km/h) up to the
maximum speed of 100 mph (160 km/h).
To Deactivate
A soft tap on the brake pedal, pushing the CANC
button, or normal brake pressure while slowing the
vehicle will deactivate the Cruise Control without
erasing the set speed from memory.
Pushing the on/off button or placing the ignition in the
OFF position erases the set speed from memory.

ADAPTIVE CRUISE CONTROL (ACC)

Adaptive Cruise Control (ACC) increases the driving
convenience provided by Cruise Control while traveling
on highways and major roadways. However, it is not a
safety system and not designed to prevent collisions.
The Cruise Control function performs differently if your
vehicle is not equipped with ACC

Ú
page 88.

ACC will allow you to keep Cruise Control engaged
in light to moderate traffic conditions without the
constant need to reset your speed. ACC utilizes
a radar sensor and a forward facing camera
designed to detect a vehicle directly ahead of you
to maintain a set speed.
NOTE:
If the ACC sensor detects a vehicle ahead, ACC
will apply limited braking or accelerate (not to
exceed the original set speed) automatically to
maintain a preset following distance, while
matching the speed of the vehicle ahead.
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the performance
of the Adaptive Cruise Control and Forward Colli -
sion Warning system.

Fixed Speed Cruise Control (ACC not enabled) will
not detect vehicles directly ahead of you. Always be
aware of the feature selected
Ú
page 280.

WARNING!

Cruise Control can be dangerous where the system
cannot maintain a constant speed. Your vehicle
could go too fast for the conditions, and you could
lose control and have an accident. Do not use Cruise
Control in heavy traffic or on roads that are winding,
icy, snow-covered or slippery.
4

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134MULTIMEDIA
UCONNECT SETTINGS
The Uconnect system uses a combination of
buttons on the touchscreen and buttons on the
faceplate located on the center of the instrument
panel. These buttons allow you to access and
change the customer programmable features.
Many features can vary by vehicle.

Buttons on the faceplate are located below and/or
beside the Uconnect system in the center of
the instrument panel. In addition, there is a
SCROLL/ENTER control knob located on the right side.
Turn the control knob to scroll through menus and
change settings. Push the center of the control knob
one or more times to select or change a setting.

Your Uconnect system may also have SCREEN OFF
and MUTE buttons on the faceplate.
Push the SCREEN OFF button on the faceplate to
turn off the Uconnect screen. Push the button
again or tap the screen to turn the screen on. Press the Back Arrow button to exit out of a Menu
or certain option on the Uconnect system.
Push and hold the Power button on the radio’s
faceplate for a minimum of 15 seconds to reset
the radio.
CUSTOMER PROGRAMMABLE FEATURES

Uconnect 5 NAV With 10.1-inch Display Buttons On The
Touchscreen And Buttons On The Faceplate
For The Uconnect 5 With 7-inch Display And The
Uconnect 5 NAV With 10.1-inch Display
Press the Vehicle button, then press the Settings
tab on the top of the touchscreen. In this menu, the
Uconnect system allows you to access all of the
available programmable features.
NOTE:
Only one touchscreen area may be selected at a
time.
Depending on the vehicle’s options, feature
settings may vary.
When making a selection, press the button on the
touchscreen to enter the desired menu. Once in
the desired menu, press and release the preferred
setting option until a check mark appears next
to the setting, showing that setting has been
selected. Once the setting is complete, press the
Vehicle button to exit to the screen. Pressing the
Up or Down Arrow button on the right side of the
screen will allow you to toggle up or down through
the available settings.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate

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136MULTIMEDIA
Time Format This setting will allow you to set the time format (AM/PM). Sync Time With GPS must be “Off” for this
setting to be available. The “12 hrs” setting will set the time to a 12-hour format. The “24 hrs” setting
will set the time to a 24-hour format.
Voice Options This setting will allow you to change the voice options for the radio to “Male” or “Female”.
Wake Up Word This setting will allow you to set the system “Wake Up” word. The available options are “Off”,
“Hey, Uconnect”, and “Hey, Ram”.
Voice Barge-in This setting will allow Voice Barge-in to be turned on or off. For more information about Voice Barge-in,
refer to your Uconnect Radio Instruction Manual.
Show Command List This setting will allow the Command List on the Voice Recognition window to be shown on or off.
Radio Off Delay
This setting will keep certain electrical features running after the engine is turned off. When any door is opened,
the electronics will deactivate. The available settings are “0 sec”, “45 sec”, “5 min”, and “10 min”.

Radio Off With Door This setting will allow you to determine if the radio shuts off when any of the doors are opened.
App Drawer Favoriting Pop-ups This setting will allow you to favorite app drawer pop-ups with “On” and “Off” options.
App Drawer Unfavoritings Pop-ups This setting will allow you to unfavorite app drawer pop-ups with “On” and “Off” options.
New Text Message Pop-ups This setting will allow you to have pop-up notifications for new text messages. Setting options are “On”
and “Off”.
Missed Calls Message
This setting will allow you to have pop-up notifications for missed calls. Setting options are “On” and “Off”.

Navigation Pop-ups
This setting will allow you to have pop-up notifications for Navigation. Setting options are “On” and “Off”.

Navigation Settings This setting will redirect to the list of Navigation settings. Refer to your Uconnect Radio Instruction
Manual for further information.
Audio Settings This setting will open the submenu, containing the audio settings Ú page 147.
Reset App Drawer to Default Order This setting will reset the app drawer to its factory default layout.
Setting Name Description

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150MULTIMEDIA
Reset
When the Reset button is pressed on the touchscreen, the system displays the options related to resetting the Uconnect system back to its default settings.
These settings can clear personal data and reset selected settings from other menus.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Restart RadioThis setting will reboot the radio.
Reset Apps Drawer To Default Order This setting will return the apps drawer to the default order. The available options are “Yes” and
“Cancel”. The X button can also be pressed to cancel the screen.
Restore Settings to Default This setting will return all the previously changed settings to their factory defaults.
Clear Personal Data This setting will display a pop-up that gives you the option to clear all personal data from the system,
including Bluetooth® devices and presets.
Reset Wi-Fi Password For Projection This setting will allow you to reset the vehicle’s Wi-Fi password for smartphone projection. The available
options are “Yes” and “Cancel”. The X button can also be pressed to cancel the screen.
Factory Reset This setting will restore the radio to its factory default settings.

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152 (Continued)
SAFETY
SAFETY FEATURES
ANTI-LOCK BRAKE SYSTEM (ABS)

The ABS is designed to aid the driver in maintaining
vehicle control under adverse braking conditions.
The system operates with a separate computer to
modulate hydraulic pressure, to prevent wheel lock-up
and to help avoid skidding on slippery surfaces.

The system's pump motor runs during an ABS stop
to provide regulated hydraulic pressure. The pump
motor makes a low humming noise during
operation, which is normal.

The ABS includes an yellow ABS Warning Light. When
the light is illuminated, the ABS is not functioning.
The system reverts to standard non-ABS. Placing the
ignition in the OFF mode and to the ON mode again may
reset the ABS if the fault detected was only momentary.
When you are in a severe braking condition
involving the use of the ABS, you will experience
some pedal drop as the vehicle comes to a stop.
This is the result of the system reverting to the
base brake system.
Engagement of the ABS may be accompanied by a
pulsing sensation. You may also hear a clicking
noise. These occurrences are normal and indicate
that the system is functioning properly.
WARNING!

The ABS contains sophisticated electronic equip
-
ment that may be susceptible to interference
caused by improperly installed or high output
radio transmitting equipment. This interference
can cause possible loss of anti-lock braking capa -
bility. Installation of such equipment should be
performed by qualified professionals.

Pumping of the Anti-Lock Brakes will diminish
their effectiveness and may lead to a collision.
Pumping makes the stopping distance longer.
Just press firmly on your brake pedal when you
need to slow down or stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can it
increase braking or steering efficiency beyond
that afforded by the condition of the vehicle
brakes and tires or the traction afforded.
The ABS cannot prevent collisions, including
those resulting from excessive speed in turns,
following another vehicle too closely, or
hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize the
user’s safety or the safety of others.
WARNING!

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SAFETY159
The vehicle’s taillights, where the radar sensors
are located, must remain free of snow, ice, and
dirt/road contamination so that the BSM system
can function properly. Do not block the taillights
with foreign objects (bumper stickers, bicycle
racks, etc.).

Radar Sensor Locations

If the system detects degraded performance due
to contamination or foreign objects, a message will
warn you of a blocked sensor and the warning
indicators in the side view mirrors will be on.
The warning indicators will remain illuminated until
blockage clearing conditions are met. First clear
the taillights around the sensors of the blockage.
After removing the blockage, the following
procedure can be used to reset the system, cycle
the ignition from ON to OFF and then back ON. If the blockage message is still present after
cycling the ignition and driving in traffic, check
again for a blockage.
The BSM system notifies the driver of objects in the
detection zones by illuminating the BSM Warning
Light located in the outside mirrors in addition to
sounding an audible (chime) alert and reducing the
radio volume Ú
page 161.

Warning Light Location

The BSM system monitors the detection zone from
three different entry points (side, rear, front) while
driving to see if an alert is necessary. The BSM
system will issue an alert during these types of
zone entries.
Entering From The Side
Vehicles that move into your adjacent lanes from
either side of the vehicle.
Side Monitoring

Entering From The Rear
Vehicles that come up from behind your vehicle on
either side and enter the rear detection zone with
a relative speed of less than 30 mph (48 km/h).

Rear Monitoring

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184SAFETY
Turn on the interior lights, which remain on as
long as the battery has power.
Unlock the power door locks.
NOTE:After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the
key from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the Fuel Cut Off Switch by following
the procedure described below. If you have any
doubt, contact an authorized dealer.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an
event push the “A” Button located underneath the
front passenger side instrument panel.
Fuel Cut Off Switch

Maintaining Your Air Bag System
WARNING!
If, after an accident, you smell fuel or see leaks
from the fuel system, do not reset the Fuel Cut
Off Switch to avoid the risk of fire. Before
resetting the Fuel Cut Off Switch, carefully check
for fuel leaks or damage to the vehicle electrical
devices (e.g. headlights).
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo
-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.

Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accesso -
ries may be used. If it is necessary to modify the air
bag system for persons with disabilities, contact an
authorized dealer.

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221
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument
cluster. This means that service is required for your
vehicle. Operating conditions such as frequent
short-trips, trailer tow, and extremely hot or cold
ambient temperatures will influence when the “Oil
Change Required” message is displayed. Have the
vehicle serviced as soon as possible, within the next
500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under Instrument Cluster Display
Ú
page 57.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for fleet
customers. Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressures and look for unusual
wear or damage. Rotate at the first sign of irreg
-
ular wear, even if it occurs before the oil indi -
cator system turns on
Check the fluid levels of the coolant reservoir,
and brake master cylinder and fill as needed
Check function of all interior and exterior lights
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