service reset RAM PROMASTER 2023 Owners Manual

GETTING TO KNOW YOUR INSTRUMENT PANEL55
INSTRUMENT CLUSTER DESCRIPTIONS

1. Tachometer

This gauge measures engine revolutions
per minute (RPM x 1000). Before the
pointer reaches the red area, ease up on
the accelerator to prevent engine damage.
2. Instrument Cluster Display
When the appropriate conditions exist, this
display shows instrument cluster display
messages Ú page 56.
Odometer/Trip Odometer Display Area

US Federal regulations require that upon transfer of
vehicle ownership, the seller certify to the purchaser
the correct mileage that the vehicle has been driven.
If your odometer needs to be repaired or serviced,
the repair technician should leave the odometer
reading the same as it was before the repair or
service. If the technician cannot do so, then the
odometer must be set at zero, and a sticker must be
placed in the door jamb stating what the mileage
was before the repair or service. It is a good idea
for you to make a record of the odometer reading
before the repair/service, so that you can be sure
that it is properly reset, or that the door jamb sticker
is accurate if the odometer must be reset at zero.

Gear Selector Status (PRND)
The gear selector status “P, R, N, D, 1, 2, 3, 4,
etc.” are displayed indicating the gear selector
position. Telltales “1, 2, 3, 4, etc.” indicate the
manual mode has been engaged and the gear
selected is displayed Ú page 81.
3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within the
normal range indicates that the engine
cooling system is operating satisfactorily.
The pointer will likely indicate a higher
temperature when driving in hot weather
or up mountain grades. It should not be
allowed to exceed the upper limits of the
normal operating range. 4. Fuel GaugeThe pointer shows the level of fuel in the
fuel tank when the ignition switch is in the
ON/RUN position.
 The fuel pump symbol points to
the side of the vehicle where the
fuel door is located Ú page 122.
5. Speedometer
Indicates vehicle speed.
WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized
dealer for service if your vehicle overheats.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range.
If the pointer remains on the “H,” turn the
engine off immediately and call an authorized
dealer for service.
3

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58GETTING TO KNOW YOUR INSTRUMENT PANEL
Home
Speedometer Graph
This uses the round bar graph filling to visually
represent current speed. When a speed control
system is active, the graph also provides visual
cues for the different states of that particular
speed control system.
Trip
Vehicles with 7 Inch Instrument Cluster Display
Access to trip information is available through the
following submenus.
Instant Consumption – Shows the instant
consumption in real time (MPG or L/100 km or
km/L).
Average Consumption – Shows the average
consumption (MPG or L/100 km or km/L) of
Trip A or Trip B since the last reset.
Distance – Shows the total distance (mi or km)
traveled for Trip A or Trip B since the last reset.
Average Speed – Shows the average speed
(MPH or KM/H) of Trip A or Trip B since the last
reset.
Travel Time – Shows the total elapsed time of
travel since Trip A or Trip B has been reset.
Hold the OK button to reset feature information.
NOTE:During the reset the instruction line disappears
and a bar graph appears to indicate the resetting
status; when the bar graph is full the reset is
complete.
Vehicles with 3.5 Inch Instrument Cluster Display
Instant Information – Shows the instantaneous
consumption (MPG or L/100 km or km/L) and
distance to empty (mi or km).
Trip A – Shows the total distance (mi or km) trav -
eled, the total elapsed time of travel, average
consumption (MPG or L/100 km or km/L), and
the average speed (MPH or KM/H).
Trip B – Shows the total distance (mi or km) trav -
eled, the total elapsed time of travel, average
consumption (MPG or L/100 km or km/L), and
the average speed (MPH or KM/H).
Hold the OK button to reset feature information.
Driver Assist
The Driver Assist systems are electronic aids
designed to offer the driver help in certain driving
situations Ú page 86
Vehicle Info
Tire Pressure (TPMS)
TPMS shows the tire status with the numeric
pressure and the unit for each tire, when low
pressure is detected an alert mess and a yellow
telltale will pop-up in the instrument cluster display
Úpage 168.
Oil Temperature
A bar graph in your instrument cluster display will
show your current temperature of your oil.
Battery Voltage
A bar graph in your instrument cluster display will
show your current battery voltage.
Service Information – If Equipped
This feature can provide information on scheduled
maintenance. It will display either “Service
Distance” or “Service Days” Ú page 221.

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GETTING TO KNOW YOUR INSTRUMENT PANEL61
Display Screen Setup
Restore Defaults
Language —Choose Language
Automatic Reset Trip B —Never, Always, 2h, 8h
Phone Repetition in Instrument Panel —On/Off
Navigation Repetition in Instrument Panel —
On/Off
Units * ——
US, Metric
Imperial, Metric
Units * Custom Speed
MPH, Km/h
Distance Mi, Km
Consumption Km/L, L/100 km/mpg
Pressure Psi, Kpa, Bar
Temperature °C, °F
Clock & Date Set Time
—+ / - Selectors
Set Format —12 hrs, 24 hrs
Set Date —+ / - Selectors
Security Passenger Airbag
Double ConfirmOn / Off
Speed Warning —+ / - Selectors
Seat Belt Reminder —On / Off
Hill Start Assist —On / Off
Brakes Brake Service
——
Auto Park Brake —On / Off
*If Equipped
3

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80STARTING AND OPERATING
In the unlikely event of a malfunction of the EPB
system, a yellow EPB Warning Light will illuminate.
This may be accompanied by the Brake Warning
Light flashing. In this event, urgent service of the
EPB system is required. Do not rely on the parking
brake to hold the vehicle stationary.
Auto Park Brake
The Electric Park Brake (EPB) can be programmed
to be applied automatically whenever the vehicle is
at a standstill and the automatic transmission is
placed in PARK. Auto Park Brake is enabled and
disabled by customer selection through the
Customer Programmable Features section of the
Uconnect Settings Ú page 145.
Any single Auto Park Brake application can be
bypassed by pushing the EPB switch to the release
position while the transmission is placed in PARK.
SafeHold
SafeHold is a safety feature of the Electric Park
Brake (EPB) system that will engage the parking brake automatically if the vehicle is left unsecured
while the ignition is in ON/RUN.
The parking brake will automatically engage if all of
the following conditions are met:
The vehicle is at a standstill.
There is no attempt to press the brake pedal
and accelerator pedal.
The occupant status changed to unoccupied.
The driver door is open.
SafeHold can be temporarily bypassed by pushing
the EPB switch while the driver door is open. Once
manually bypassed, SafeHold will be enabled
again once the vehicle reaches 12 mph (20 km/h)
or the ignition is turned to the OFF position and
back to ON again.
Brake Service Mode
We recommend having your brakes serviced by an
authorized dealer. You should only make repairs
for which you have the knowledge and the right
equipment. You should only enter Brake Service
Mode during brake service.
When servicing your rear brakes, it may be
necessary for you or your technician to push
the rear piston into the rear caliper bore. With
the Electric Park Brake (EPB) system, this can
only be done after retracting the EPB actuator.
Fortunately, actuator retraction can be done easily
by entering the Brake Service Mode through the Uconnect Settings in your vehicle. This
menu-based system will guide you through the
steps necessary to retract the EPB actuator in
order to perform rear brake service.
Service Mode has requirements that must be met
in order to be activated:
The vehicle must be at a standstill.
The parking brake must be unapplied.
The transmission must be in PARK or NEUTRAL.
While in Service Mode, the EPB Warning Light will
flash continuously while the ignition is in ON/RUN.
When brake service work is complete, the following
steps must be followed to reset the park brake
system to normal operation:
Ensure the vehicle is at a standstill.
Press the brake pedal with moderate force.
Apply the EPB Switch.
WARNING!
Driving the vehicle with the parking brake
engaged, or repeated use of the parking brake
to slow the vehicle, may cause serious damage
to the brake system. Be sure the parking brake
is fully disengaged before driving; failure to do
so can lead to brake failure and a collision.
WARNING!
You can be badly injured working on or around
a motor vehicle. Do only that service work for
which you have the knowledge and the right
equipment. If you have any doubt about your
ability to perform a service job, take your vehicle
to a competent mechanic.

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84STARTING AND OPERATING
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing
for prolonged periods with the engine running.
The engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy.
The transmission automatically upshifts through
all forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 85. Under these conditions, using a
lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.

During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature
improves warm-up time of the engine and transmission
to achieve maximum efficiency. During extremely cold temperatures (-16°F [-27°C] or below), operation may
briefly be limited to THIRD gear only. Normal operation
will resume once the transmission temperature has
risen to a suitable level.

Transmission Limp Home Mode

Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that
could result in transmission damage, Transmission
Limp Home Mode is activated. In this mode, the
transmission remains in THIRD gear regardless of
which forward gear is selected. PARK, REVERSE, and
NEUTRAL will continue to operate. The Malfunction
Indicator Light (MIL) may be illuminated. Transmission
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.

In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 130.
For Towing A Disabled Vehicle Ú page 219.

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STARTING AND OPERATING85
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Electronic Range Select (ERS) Operation

The ERS shift control allows the driver to select the max
gear limit. For example, if you set the transmission gear
limit to FOURTH gear, the transmission will not shift
above FOURTH gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Moving the gear
selector to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and set that gear as the max gear limit. Once in
ERS mode, moving the gear selector forward “-” or
rearward “+” will change the max gear limit.

NOTE:The transmission will still continue to use the
optimal highest gear, for the current driving condi -
tions, within the selected gear range limit.
To exit ERS mode, simply return the gear selector
to the DRIVE position.
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it forward
“-” repeatedly as the vehicle slows. The trans -
mission will shift to the range from which the
vehicle can best be slowed down.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting
occurs, push the TOW/HAUL switch to activate
TOW/HAUL mode. This will improve performance and
reduce the potential for transmission overheating or
failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed,
and the transmission will automatically downshift
(for engine braking) during steady braking maneuvers.

The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the steering icon is flashing, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance.
If the steering icon is displayed and the
“POWER STEERING SYSTEM OVER TEMP”
message is displayed on the instrument cluster
screen, this indicates an over temperature
condition in the power steering system. Once
driving conditions are safe, pull over and let the
vehicle idle for a few moments until the icon and
message turn off Ú
page 56.
If the steering icon is displayed and the
“SERVICE POWER STEERING – ASSIST OFF”
message is displayed on the instrument cluster
screen, this indicates the vehicle needs to be
taken to the dealer for service Ú page 56.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
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184SAFETY
Turn on the interior lights, which remain on as
long as the battery has power.
Unlock the power door locks.
NOTE:After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the
key from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the Fuel Cut Off Switch by following
the procedure described below. If you have any
doubt, contact an authorized dealer.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an
event push the “A” Button located underneath the
front passenger side instrument panel.
Fuel Cut Off Switch

Maintaining Your Air Bag System
WARNING!
If, after an accident, you smell fuel or see leaks
from the fuel system, do not reset the Fuel Cut
Off Switch to avoid the risk of fire. Before
resetting the Fuel Cut Off Switch, carefully check
for fuel leaks or damage to the vehicle electrical
devices (e.g. headlights).
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo
-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.

Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accesso -
ries may be used. If it is necessary to modify the air
bag system for persons with disabilities, contact an
authorized dealer.

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221
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument
cluster. This means that service is required for your
vehicle. Operating conditions such as frequent
short-trips, trailer tow, and extremely hot or cold
ambient temperatures will influence when the “Oil
Change Required” message is displayed. Have the
vehicle serviced as soon as possible, within the next
500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under Instrument Cluster Display
Ú
page 57.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for fleet
customers. Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressures and look for unusual
wear or damage. Rotate at the first sign of irreg
-
ular wear, even if it occurs before the oil indi -
cator system turns on
Check the fluid levels of the coolant reservoir,
and brake master cylinder and fill as needed
Check function of all interior and exterior lights
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236SERVICING AND MAINTENANCE
AUTOMATIC TRANSMISSION
Selection Of Lubricant
It is important to use the proper transmission fluid
to ensure optimum transmission performance and
life. Use the manufacturer specified transmission
fluid Úpage 274. It is important to maintain the
transmission fluid at the correct level using the
recommended fluid.
NOTE:
No chemical flushes should be used in any trans -
mission; only the approved lubricant should be used.

Special Additives
The manufacturer strongly recommends against
using any special additives in the transmission.
Automatic Transmission Fluid (ATF) is an
engineered product and its performance may be
impaired by supplemental additives. Therefore,
do not add any fluid additives to the transmission. The only exception to this policy is the use of
special dyes for diagnosing fluid leaks in 9-speed
transmissions. Avoid using transmission sealers as
they may adversely affect seals.
Fluid Level Check

The fluid level is preset at the factory and does not
require adjustment under normal operating conditions.
Routine fluid level checks are not required, therefore
the transmission filler tube is capped and no dipstick
is provided. An authorized dealer can check your
transmission fluid level using a special service dipstick.
If you notice fluid leakage or transmission malfunction,
visit an authorized dealer immediately to have the
transmission fluid level checked. Operating the vehicle
with an improper fluid level can cause severe
transmission damage.

Fluid And Filter Changes
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not required.
However, change the fluid and filter if the fluid
becomes contaminated (with water, etc.), or if the
transmission is disassembled for any reason.
FUSES
General Information
The fuses protect electrical systems against
excessive current.

When a device does not work, you must check the fuse
element inside the blade fuse for a break/melt.

CAUTION!
Using a transmission fluid other than the
manufacturer recommended fluid may cause
deterioration in transmission shift quality and/or
torque converter shudder Ú
page 274.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage your
transmission components. Such damage is not
covered by the New Vehicle Limited Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An authorized
dealer has the proper tools to adjust the fluid
level accurately.

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287
Lights
............................................................. 191Air Bag.......................................65, 178, 190Brake Assist Warning................................ 155Brake Warning............................................ 66Bulb Replacement..................................... 244Collision Warning................................. 70, 72Cruise.......................................................... 72Daytime Running......................................... 33Dimmer Switch, Headlight.................... 33, 34Electronic Stability Program(ESP) Indicator.................................. 67, 69, 155Exterior............................................... 33, 191Fuel Cutoff Failure....................................... 72Hazard Warning Flasher............................ 193Headlights................................................... 33High Beam.................................................. 34Illuminated Entry......................................... 38Instrument Cluster...................................... 67Interior........................................................ 36Malfunction Indicator (Check Engine)......... 69Park...................................................... 34, 73Passing........................................................ 34Rear Cargo Door Open Warning Light.......... 68Seat Belt Reminder..................................... 68Security Alarm............................................. 68Service...................................................... 244Tire Pressure Monitoring (TPMS)............... 168Tow Haul..................................................... 72
TowingHookBreakdown............................... 71Traction Control........................................ 155Turn Signals.......................................33, 191Warning Instrument Cluster Descriptions.... 67Loading Vehicle................................... 123, 124Capacities................................................. 124Tires......................................................... 253LocksAutomatic Door..................................... 21, 23Low Tire Pressure System............................. 168Lubrication, Body.......................................... 231Lug Nuts/Bolts.............................................. 269
M
Maintenance Free Battery............................ 227Maintenance Schedule................................. 221Malfunction Indicator Light (Check Engine)..... 69ManualService..................................................... 279Methanol...................................................... 271Mirrors............................................................. 30Electric Remote........................................... 32Exterior Folding............................................ 31Heated......................................................... 33Outside........................................................ 31Rearview.............................................30, 193Modifications/AlterationsVehicle........................................................... 8Monitor, Tire Pressure System...................... 168Mopar Parts.................................................. 278
MP3 Control.....................................................45Multi-Function Control Lever............................33
N
New Vehicle Break-In Period............................78
O
Occupant Restraints..................................... 170Octane Rating, Gasoline (Fuel)...................... 270Oil Change Indicator.........................................57Reset...........................................................57Oil Filter, Change........................................... 228Oil Filter, Selection........................................ 228Oil Pressure Light.............................................68Oil, Engine............................................ 228, 273Capacity.................................................... 273Checking................................................... 226Dipstick..................................................... 226Disposal.................................................... 228Filter......................................................... 228Filter Disposal........................................... 228Identification Logo.................................... 228Materials Added To................................... 228Pressure Warning Light................................68Recommendation............................ 228, 273Synthetic................................................... 228Viscosity.................................................... 273Onboard Diagnostic System.............................74Operating Precautions.....................................74
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