steering wheel RAM PROMASTER 2023 Owners Manual

2
INTRODUCTION
SYMBOLS KEY ...........................................................8
VAN CONVERSIONS/CAMPERS ..............................8
VEHICLE MODIFICATIONS/ALTERATIONS .............8
SYMBOL GLOSSARY.................................................9
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 13 Key Fob .............................................................13
SENTRY KEY ........................................................... 16
IGNITION SWITCH .................................................. 16
Keyless Enter ‘n Go™ Ignition .........................16
REMOTE START — IF EQUIPPED .......................... 18
How To Use Remote Start ................................18
To Exit Remote Start Mode .............................19
Remote Start Defrost Mode Activation —
If Equipped........................................................19
Remote Start Comfort Systems —
If Equipped........................................................19
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ..................................19
Remote Start Abort Message ..........................20
VEHICLE SECURITY SYSTEM — IF EQUIPPED .... 20
To Arm The System ..........................................20
To Disarm The System .....................................20
Rearming Of The System .................................20
Security System Manual Override ...................21 DOORS ....................................................................21
Power Door Locks ...........................................21
Auto Unlock Doors............................................22
Keyless Enter ‘n Go™ — Passive Entry ...........22
Automatic Door Locks ......................................23
STEERING WHEEL ..................................................23
Telescoping Steering Column..........................23
SEATS ......................................................................23
Manual Adjustments ........................................24
Heated Seats — If Equipped ............................26
Fold Down Tray — If Equipped .........................27
Adjustable Armrests — If Equipped .................27
Head Restraints ..............................................28
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ...........................................................29
Introducing Voice Recognition.........................29
Basic Voice Commands ...................................29
Get Started .......................................................29
Additional Information .....................................30
MIRRORS ...............................................................30
Inside Rearview Mirror .....................................30
Outside Mirrors ................................................31
Outside Mirrors With Turn Signal And
Approach Lighting — If Equipped.....................31
Power Mirrors — If Equipped ...........................32
Power Folding Outside Mirrors —
If Equipped........................................................32
Heated Mirrors — If Equipped..........................33 EXTERIOR LIGHTS.................................................. 33
Multifunction Lever ......................................... 33
Headlights ........................................................ 33
Daytime Running Lights (DRLs) —
If Equipped ...................................................... 33
High/Low Beam Switch .................................. 34
Automatic High Beam Headlamp Control —
If Equipped .......................................................34
Flash-To-Pass .................................................. 34
Automatic Headlights — If Equipped .............. 34
Parking Lights .................................................. 34
Headlight Delay ................................................ 34
Fog Lights — If Equipped ................................. 35
Turn Signals...................................................... 35
Lane Change Assist..........................................35
Battery Saver .................................................... 35
INTERIOR LIGHTS ................................................. 36
Courtesy Lights.................................................36
Illuminated Entry — If Equipped ...................... 38
WIPERS AND WASHERS ...................................... 38
Windshield Wiper Operation ........................... 39
Rain Sensing Wipers — If Equipped ................39
CLIMATE CONTROLS ............................................ 40
Manual Climate Control Descriptions And
Functions .......................................................... 40
Additional Rear Climate Control —
If Equipped .......................................................43
Operating Tips .................................................. 43

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GETTING TO KNOW YOUR VEHICLE23
To Lock The Vehicle’s Doors

With one of the vehicle’s Passive Entry key fobs within
5 ft (1.5 m) of either front door handle, pushing the
Passive Entry lock button will lock the vehicle.

Push The Door Handle Button To Lock

NOTE:
After pushing the door handle button, you must
wait two seconds before you can lock or unlock
the doors, using either Passive Entry door
handle. This is done to allow you to check if the
vehicle is locked by pulling the door handle
without the vehicle unlocking.
The Passive Entry system will not operate if the
key fob battery is depleted.
When the key fob battery is low, the instru -
ment cluster will display a message indi -
cating that the key fob battery is low
Ú page 280.
AUTOMATIC DOOR LOCKS

When enabled, the door locks will lock automatically
when the vehicle's speed exceeds 12 mph (20 km/h).
The auto door lock feature can be enabled or disabled
through the Uconnect system
Ú
page 134.

STEERING WHEEL
TELESCOPING STEERING COLUMN
This feature allows you to lengthen or shorten the
steering column. The telescoping control handle is
located below the steering wheel at the end of the
steering column.

Telescoping Control Handle

To unlock the steering column, pull the control
handle up. To lengthen or shorten the steering
column, pull the steering wheel outward or push it inward as desired. To lock the steering column in
position, push the control handle down until fully
engaged.
SEATS
Seats are a part of the Occupant Restraint system
of the vehicle.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
WARNING!
It is dangerous to ride in a cargo area, inside
or outside of a vehicle. In a collision, people
riding in these areas are more likely to be
seriously injured or killed.

Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat
belts. In a collision, people riding in these areas
are more likely to be seriously injured or killed.

Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
2

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GETTING TO KNOW YOUR VEHICLE35
Headlights with ignition in the OFF position.
With the ignition in the OFF position, the headlights
can be switched on for a maximum time of
8 minutes. To turn on the headlights with the
ignition in the OFF position, turn the end of the
multifunction lever to the headlight position.
NOTE:If the headlight delay function is disabled in the
Uconnect Setting, when you put the ignition in the
OFF position with the multifunction lever already
set in the headlight position, the headlights remain
on for 8 minutes.
FOG LIGHTS — IF EQUIPPED
The fog light switch is located on the
instrument panel to the left of the
steering column.
To activate the front fog lights, turn on the parking
lights or the low beam headlights and push the
fog light button. To turn off the front fog lights,
push the fog light button a second time or turn
off the headlight switch. An indicator light in the
instrument cluster illuminates when the fog lights
are turned on.
NOTE:The fog lights will operate with the low beam head -
lights or parking lights on. Selecting the high beam
headlights will turn off the fog lights.
If the vehicle’s ignition is turned off, the fog lights
will also turn off.
Cornering Lights

The cornering lights are a feature to improve visibility at
night while turning the vehicle. When activated, a light
incorporated in the front fog light will illuminate on the
side of the vehicle the steering wheel is rotated or the
turn signal indicator is on. It can be activated through
the Uconnect system
Ú
page 134.

TURN SIGNALS
Move the multifunction lever up or down and the
arrows on each side of the instrument cluster will
flash to show proper operation of the front and rear
turn signals.
NOTE:When the Daytime Running Lights are on and a
turn signal is activated, the Daytime Running Lamp
will turn off on the side of the vehicle in which the
turn signal is flashing. The Daytime Running Lamp
will turn back on when the turn signal is turned off. If either light remains on and does not flash, or
there is a very fast flash rate, check for a defective
outside light bulb.
LANE CHANGE ASSIST

Lightly push the multifunction lever up or down, without
moving beyond the detent, and the turn signal will flash
five times then automatically turn off.

BATTERY SAVER
To protect the life of your vehicle’s battery, when
the ignition is OFF and any door is left ajar for
15 minutes, the interior lights will automatically
turn off.
NOTE:Battery saver mode is canceled if the ignition is
placed in the ON/RUN position.
2

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GETTING TO KNOW YOUR VEHICLE39

Windshield Wiper/Washer Lever

WINDSHIELD WIPER OPERATION
Rotate the windshield wiper knob to one of the first
two detent positions for intermittent settings, the
third detent for low wiper operation and the fourth
for high wiper operation.
Windshield Washers

To use the washer, pull the windshield wiper/washer
lever toward the steering wheel to activate. The wipers
will activate automatically for three cycles after the
lever is released, and then resume the intermittent
interval previously selected. If the lever is pulled while in the off position, the wipers
will operate for three cycles and then turn off.

Mist
Use the Mist feature when weather conditions
make occasional usage of the wipers necessary.
Push the lever upward to the MIST position and
release for a single wiping cycle.NOTE:The mist feature does not activate the washer
pump; therefore, no washer fluid will be sprayed on
the windshield. The washer function must be used
in order to spray the windshield with washer fluid.
For information on wiper care and replacement,
see Ú
page 231.
RAIN SENSING WIPERS — IF EQUIPPED

This feature senses moisture on the windshield and
automatically activates the wipers. Rotate the end of
the multifunction lever to one of two detent positions
for intermittent settings to activate this feature.

NOTE:If the windshield wiper lever is rotated from the
O (off) position to the first intermittent setting or
from the first intermittent setting to the second
intermittent setting, the wipers will perform an
immediate wipe cycle to clean the windshield.
The sensitivity of the system can be adjusted with
the windshield wiper lever. Wiper delay position
one is the least sensitive, and wiper delay position
two is the most sensitive. Place the wiper switch in
the O (off) position when not using the system.
NOTE:

The Rain Sensing feature will not operate when the
wiper switch is in the low or high-speed position.

The Rain Sensing feature may not function prop -
erly when ice, or dried salt water is present on
the windshield.
Use of products containing wax or silicone may
reduce Rain Sensing performance.
The Rain Sensing feature can be turned on and
off using the Uconnect system Ú page 134.
1 — Pull Back For Front Washer
2 — Rotate For Intermittent Settings
3 — Push Upward For Mist
WARNING!
Sudden loss of visibility through the windshield
could lead to a collision. You might not see other
vehicles or other obstacles. To avoid sudden
icing of the windshield during freezing weather,
warm the windshield with the defroster before
and during windshield washer use.2

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56GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER DISPLAY
Your vehicle will be equipped with an instrument
cluster display, which offers useful information
to the driver. With the ignition in the OFF mode,
opening/closing of a door will activate the display
for viewing, and display the total miles, or
kilometers, in the odometer. Your instrument
cluster display is designed to display important
information about your vehicle’s systems and
features. Using a driver interactive display located
on the instrument panel, your instrument cluster
display can show you how systems are working and
give you warnings when they are not. The steering
wheel mounted controls allow you to scroll through
the main menus and submenus. You can access
the specific information you want and make
selections and adjustments.
LOCATION AND CONTROLS
The instrument cluster display features a driver
interactive display that is located in the instrument
cluster.

Instrument Cluster Display and Controls

This system allows the driver to select a variety
of useful information by pushing the switches
mounted on the instrument panel. Examples of
menu items are:
Buzzer Volume
Exit Menu
If equipped with a Uconnect system, some
customer programmable features will display in
the radio Ú page 134. The system allows the driver to select information
by pushing the following buttons mounted on the
instrument panel to the left of the steering column:

Instrument Cluster Display Control Buttons

Left Arrow Button
Push and release the left arrow button to
access the information screens or submenu
screens of a main menu item.
CAUTION!
The simultaneous illumination of multiple safety
warning lights can signal the failure of the
instrument cluster display. If this happens
contact an authorized dealer
1 — Instrument Cluster Display Screen
2 — Instrument Cluster Display Controls
1 — Left Arrow Button
2 — Up Arrow Button
3 — Right Arrow Button
4 — Down Arrow Button
5 — OK Button

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78STARTING AND OPERATING
ENGINE BREAK-IN RECOMMENDATIONS

A long break-in period is not required for the engine and
drivetrain (transmission and axle) in your vehicle.
Drive moderately during the first 300 miles (500 km).
After the initial 60 miles (100 km), speeds up to 50 or
55 mph (80 or 90 km/h) are desirable.

While cruising, brief full-throttle acceleration within
the limits of local traffic laws contributes to a good
break-in. Wide-open throttle acceleration in low
gear can be detrimental and should be avoided.
The engine oil installed in the engine at the factory
is a high-quality energy conserving type lubricant.
Oil changes should be consistent with anticipated
climate conditions under which vehicle operations
will occur. For the recommended viscosity and
quality grades see Úpage 273.
NOTE:A new engine may consume some oil during its first
few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in
and not interpreted as a problem. Please check
your oil level with the engine oil indicator often
during the break-in period. Add oil as required.
PARKING BRAKE
ELECTRIC PARK BRAKE (EPB)
Your vehicle is equipped with an EPB that offers
simple operation, and some additional features
that make the parking brake more convenient and
useful.
The parking brake is primarily intended to prevent
the vehicle from rolling while parked. Before
leaving the vehicle, make sure that the parking
brake is applied. Also, be certain to leave the
transmission in PARK.
You can engage the parking brake in two ways:
Manually, by applying the parking brake switch.
Automatically, by enabling the Auto Park Brake
feature in the Customer Programmable
Features section of the Uconnect settings.
The parking brake switch is located on the
instrument panel to the left of the steering wheel
(below the headlamp switch).
Electric Park Brake Switch

To apply the parking brake manually, pull up on the
switch momentarily. You may hear a slight sound
from the back of the vehicle while the parking brake
engages. Once the park brake is fully engaged, the
Brake Warning Light in the instrument cluster and an
indicator on the switch will illuminate. If your foot is on
the brake pedal while you apply the parking brake, you
may notice a small amount of brake pedal movement.
The parking brake can be applied even when the
ignition switch is OFF but the Brake Warning Light will
not illuminate, however, it can only be released when
the ignition is in the ON/RUN position.

NOTE:The EPB Warning Light will illuminate if the EPB
switch is held for longer than 20 seconds in either
the released or applied position. The light will extin -
guish upon releasing the switch.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral
Oil in the engine or damage may result.

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STARTING AND OPERATING85
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Electronic Range Select (ERS) Operation

The ERS shift control allows the driver to select the max
gear limit. For example, if you set the transmission gear
limit to FOURTH gear, the transmission will not shift
above FOURTH gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Moving the gear
selector to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and set that gear as the max gear limit. Once in
ERS mode, moving the gear selector forward “-” or
rearward “+” will change the max gear limit.

NOTE:The transmission will still continue to use the
optimal highest gear, for the current driving condi -
tions, within the selected gear range limit.
To exit ERS mode, simply return the gear selector
to the DRIVE position.
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it forward
“-” repeatedly as the vehicle slows. The trans -
mission will shift to the range from which the
vehicle can best be slowed down.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting
occurs, push the TOW/HAUL switch to activate
TOW/HAUL mode. This will improve performance and
reduce the potential for transmission overheating or
failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed,
and the transmission will automatically downshift
(for engine braking) during steady braking maneuvers.

The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the steering icon is flashing, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance.
If the steering icon is displayed and the
“POWER STEERING SYSTEM OVER TEMP”
message is displayed on the instrument cluster
screen, this indicates an over temperature
condition in the power steering system. Once
driving conditions are safe, pull over and let the
vehicle idle for a few moments until the icon and
message turn off Ú
page 56.
If the steering icon is displayed and the
“SERVICE POWER STEERING – ASSIST OFF”
message is displayed on the instrument cluster
screen, this indicates the vehicle needs to be
taken to the dealer for service Ú page 56.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
4

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86STARTING AND OPERATING
NOTE:

Even if the power steering system is no longer oper -
ational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase
in steering effort, especially at low speeds and
during parking maneuvers.

If the condition persists, see an authorized
dealer for service.
ACTIVE SPEED LIMITER — IF EQUIPPED
The Active Speed Limiter button is positioned on
the right side of the steering wheel.

Active Speed Limiter Button

This feature allows you to program the maximum
speed of travel for your vehicle.
NOTE:The Active Speed Limiter can be set with the
vehicle stationary or in motion.
ACTIVATION
To activate the feature, push the Active Speed
Limiter button located on the right side of the
steering wheel. A message will appear along with
an indicator light in the instrument cluster display
to signal that Active Speed Limiter has been
activated.
After the Active Speed Limiter on/off button has
been pushed, you must press the SET (+) or SET (–)
button to set the target speed (or RES button when
there is already a previously set target).
Push the SET (+) or SET (–) button to raise and
lower the target speed to the desired value.
Pushing and holding down the SET (+) or SET (–)
button will increase/decrease the speed value by
increments of 5 mph (5 km/h). Each time that Active Speed Limiter is activated, it
will be set to the last programmed value from the
previous activation.
NOTE:
The Cruise Control (if equipped) and Adaptive Cruise
Control (if equipped) systems will be unavailable while
the Active Speed Limiter is in use.

EXCEEDING THE SET SPEED
By fully pressing the accelerator pedal, the
programmed maximum speed can be exceeded
while the device is active.
In the event that the Active Speed Limiter set value
is exceeded manually with a driver acceleration, an
audible indicator will sound. The indicator light will
rapidly flash, and a message will appear in the
instrument cluster display.
The feature will remain disabled until the vehicle
speed drops below the set Active Speed Limiter
value, where it will reactivate automatically.
DEACTIVATION

To turn off Active Speed Limiter, push the Active Speed
Limiter button on the right side of the steering wheel.
A message will appear in the instrument cluster display
to confirm that the feature has been turned off. You can
also deactivate Active Speed Limiter by pressing the
CANC button. In this case, the system is not completely
turned off, and the driver can reactivate the Active
Speed Limiter by pressing the RES button.

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STARTING AND OPERATING87
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED
The Intelligent Speed Assist (ISA) system
combines the Active Speed Limiter and
Traffic Sign Assist (TSA) systems to
automatically adjust the maximum speed
of the vehicle based on detected traffic signs.
ACTIVATION
To activate the feature, make sure the Traffic Sign
Assist (TSA) system is enabled within Uconnect
Settings Úpage 134, then push the Active Speed
Limiter button located on the right side of the
steering wheel. The message “Ready” will appear
along with a white indicator light in the instrument
cluster display to signal that the system has been
activated.

While the system is in the “Ready” state, the driver
must press the SET (+), SET (–), or RES button to
engage the system. When the system is fully engaged
and detects the current speed limit using the TSA
system, the message in the instrument cluster display
will indicate the new detected speed limit by suggesting
the driver to press "RES" to accept it.
If the detected speed sign is greater then the
current set speed, an up arrow will be displayed
too. If the detected speed sign is lower then the
current set speed, a down arrow will be displayed
instead. If the driver accepts the new suggested
speed sign, the indicator light will change to green.
Pushing the SET (+) or SET (–) button on the right
of the steering wheel will raise and lower the set
speed to a desired value above or below the set ISA
speed. Pushing and holding down the SET (+) or
SET (–) button will increase/decrease the speed
value by increments of 5 mph (5 km/h).
NOTE:The Cruise Control (if equipped) and Adaptive
Cruise Control (if equipped) systems will be
unavailable while the ISA system is in use.
EXCEEDING THE SET SPEED
By fully pressing the accelerator pedal, the
maximum set speed can be exceeded while the
system is active.
When the maximum set speed is exceeded, the
green indicator light will blink and the instrument
cluster display will show an override message for
five seconds, or until the accelerator pedal is
released.
DEACTIVATION
To turn off the Intelligent Speed Assist system,
push the Active Speed Limiter button on the right
side of the steering wheel. A message will appear
in the instrument cluster display to confirm that the
feature has been turned off. The Intelligent Speed
Assist system can also be deactivated by pressing
the CANC button. In this case, the ISA system is
not completely turned off, and the driver can
reactivate the system by pressing the RES button.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise
Control system, or the Adaptive Cruise Control
(ACC) system:
Cruise Control will keep your vehicle at a
constant preset speed.
Adaptive Cruise Control (ACC) will adjust the
vehicle speed up to the preset speed to main
-
tain a distance with the vehicle ahead.
4

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88STARTING AND OPERATING
NOTE:
In vehicles equipped with ACC, if ACC is not
enabled, Fixed Speed Cruise Control will not
detect vehicles directly ahead of you. Always be
aware of the feature selected.
Only one Cruise Control feature can operate at a
time. For example, if Fixed Speed Cruise Control
is enabled, Adaptive Cruise Control will be
unavailable, and vice versa.
CRUISE CONTROL
When engaged, the Cruise Control takes over
accelerator operations at speeds greater than
20 mph (32 km/h) up to the maximum speed of
100 mph (160 km/h).
The Cruise Control buttons are located on the right
side of the steering wheel.
Cruise Control Buttons

To Activate
Push the on/off button to activate the Cruise
Control. The Cruise Indicator Light in the
instrument cluster display will illuminate. To turn
the system off, push the on/off button a second
time. The Cruise Indicator Light will turn off. The
system should be turned off when not in use.
To Set A Desired Speed
Turn the Cruise Control on. When the vehicle has
reached the desired speed, press the Cruise
Control SET (+) or SET (-) button and release.
Release the accelerator and the vehicle will
operate at the selected speed.
NOTE:The vehicle should be traveling at a steady speed
and on level ground before pressing the SET (+) or
SET (-) button.
1 — SET (+)/Accel
2 — CANC/Cancel
3 — SET (-)/Decel
4 — On/Off
5 — RES/Resume
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed.
Your vehicle could go too fast for the conditions,
and you could lose control and have an accident.
Do not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.
WARNING!
Leaving the Cruise Control system on when not
in use is dangerous. You could accidentally set
the system or cause it to go faster than you
want. You could lose control and have an
accident. Always ensure the system is off
when you are not using it.

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