window RAM PROMASTER 2023 Owners Manual

3
INTERIOR STORAGE AND EQUIPMENT ............... 44 Storage..............................................................44
USB Control — If Equipped ..............................45
Power Outlets ...................................................46
Power Inverter — If Equipped...........................47
Auxiliary Switches — If Equipped .....................47
Wireless Charging Pad —
If Equipped .......................................................48
WINDOWS ............................................................. 49
Power Windows ...............................................49
Window Bar Grates — If Equipped...................49
Wind Buffeting .................................................50
HOOD....................................................................... 50
Opening .............................................................50
Closing...............................................................51
CARGO AREA FEATURES ...................................... 51
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER........... 52
Base / Midline Instrument Cluster
Descriptions ......................................................53
INSTRUMENT CLUSTER......................................... 54
Instrument Cluster Descriptions .....................55
INSTRUMENT CLUSTER DISPLAY ........................ 56
Location And Controls ......................................56
Change Engine Oil — If Equipped ....................57
Main Menu........................................................57
Settings .............................................................59 WARNING LIGHTS AND MESSAGES ....................65
Red Warning Lights ..........................................65
Yellow Warning Lights ......................................68
Yellow Indicator Lights .....................................72
Green Indicator Lights .....................................72
Blue Indicator Lights ........................................73
White Indicator Lights ......................................73
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 74
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................74
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.............................................................74
STARTING AND OPERATING
STARTING THE ENGINE ........................................76
Automatic Transmission ..................................76
Normal Starting ................................................76
Tip Start Feature .............................................76
Cold Weather Operation
(Below –22°F Or −30°C) ...............................76
Extended Park Starting ....................................76
If Engine Fails To Start .....................................77
After Starting ....................................................77
ENGINE BLOCK HEATER — IF EQUIPPED ...........77
ENGINE BREAK-IN RECOMMENDATIONS ..........78
PARKING BRAKE ....................................................78
Electric Park Brake (EPB) ................................78 AUTOMATIC TRANSMISSION .............................. 81
Ignition Park Interlock (Keyless Vehicle) ........ 81
Brake/Transmission Shift Interlock (BTSI)
System ............................................................. 81
9-Speed Automatic Transmission ................... 82
POWER STEERING ................................................ 85
ACTIVE SPEED LIMITER — IF EQUIPPED ............ 86
Activation .......................................................... 86
Exceeding The Set Speed ................................ 86
Deactivation ..................................................... 86
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED ........................................................... 87
Activation .......................................................... 87
Exceeding The Set Speed ................................ 87
Deactivation ..................................................... 87
CRUISE CONTROL SYSTEMS — IF EQUIPPED ... 87
Cruise Control .................................................. 88
Adaptive Cruise Control (ACC) ......................... 89
TRAFFIC SIGN ASSIST SYSTEM —
IF EQUIPPED ........................................................... 98
Activation/Deactivation ................................... 98
Traffic Sign Assist Modes ................................ 98
Indications On The Display .............................. 99
ACTIVE DRIVING ASSIST SYSTEM —
IF EQUIPPED ......................................................... 100
Operation ....................................................... 100Turning Active Driving Assist
On Or Off ........................................................ 101

23_VF_OM_EN_USC_t.book Page 3

GETTING TO KNOW YOUR VEHICLE17
ON/RUN
Driving position
All electrical devices are available (e.g. climate
controls, heated seats, etc.)
START
The engine will start (when foot is on the brake)
NOTE:
If the ignition switch does not change the mode by
pushing the button, the key fob may have a low or
depleted battery. In this situation, a backup method
can be used to operate the ignition switch. Put the nose
side (side opposite of the mechanical key) of the key
fob against the START/STOP ignition button and push
to operate the ignition switch.

Backup Starting Method

NOTE:

The key fob may not be detected by the vehicle
Keyless Enter ‘n Go™ system if it is located next to a
mobile phone, laptop or other electronic device;
these devices may block the key fob’s wireless
signal and prevent the Keyless Enter ‘n Go™ system
from starting the vehicle.

For more information on normal engine starting,
see Úpage 76.
When opening the driver's door and the ignition
is in the ON/RUN position (engine not running),
a chime will sound to remind you to place the
ignition in the OFF position. In addition to the
chime, the message “Vehicle ON” will display
in the cluster.
The ignition will automatically switch to the OFF
position if the following vehicle conditions last
for 30 minutes: ignition placed in ON/RUN posi -
tion, gear is in PARK and engine is off.
WARNING!
When exiting the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.

Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil -
dren should be warned not to touch the parking
brake, brake pedal or the gear selector.
Do not leave the key fob in or near the vehicle, or
in a location accessible to children, and do not
leave the Keyless Enter ‘n Go™ Ignition in the
ON/RUN position. A child could operate power
windows, other controls, or move the vehicle.

Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation for thieves.
Always remove key fob from the vehicle and lock
all doors when leaving the vehicle unattended.
2

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18GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of approximately
300 ft (91 m).
Remote Start is used to defrost windows in cold
weather, and to reach a comfortable climate in all
ambient conditions before the driver enters the
vehicle.
NOTE:Obstructions between the vehicle and the key fob
may reduce this range Ú page 280.
HOW TO USE REMOTE START
Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and the
horn will chirp twice (if programmed). Then, the
engine will start, and the vehicle will remain in the
Remote Start mode for a 15 minute cycle.
Pushing the Remote Start button a third time shuts
the engine off.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is low,
the vehicle will not start.
The parking lights will turn on and remain on
during Remote Start mode.
For security, power window is disabled when the
vehicle is in the Remote Start mode.
The ignition must be placed in the ON/RUN posi -
tion before the Remote Start sequence can be
repeated for a third cycle.
All of the following conditions must be met before
the engine will Remote Start:
Gear selector in PARK
Doors closed
Hood closed
Rear cargo doors closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
Panic button not pushed
Fuel meets minimum requirement
System not disabled from previous Remote
Start event
Vehicle Security system not active

Malfunction Indicator Light (MIL) is not illuminated

Ignition in OFF position
WARNING!

Do not start or run an engine in a closed garage
or confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.

Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.
WARNING!

Do not start or run an engine in a closed garage
or confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.

Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.

23_VF_OM_EN_USC_t.book Page 18

GETTING TO KNOW YOUR VEHICLE21
(Continued)
SECURITY SYSTEM MANUAL OVERRIDE
The Vehicle Security system will not arm if you lock
the doors using the manual door lock.
DOORS
POWER DOOR LOCKS
The power lock/unlock button has an LED that
indicates whether the doors are locked or
unlocked.
Push the lock button on the instrument panel.
The indicator light will illuminate to show the doors
are locked.
Push the lock button on the instrument panel a
second time to unlock the doors.
Lock Button On Instrument Panel
To unlock the front doors, pull the inside door
handle to the detent.
The load compartment power door lock switch is
located on the driver door trim panel. Use this
switch to lock or unlock the load compartment
doors.

Load Compartment Power Door Lock Switch

The load compartment lock/unlock button has an
LED that indicates whether the rear doors are
locked or unlocked.


LED ON:
Doors locked. Push the left side of the
central lock/unlock button once again to centrally
unlock all doors. The LED will switch off.

LED OFF: Doors unlocked. Push the right side of
the central lock/unlock button again to centrally
lock all doors. The doors will be locked only if all
the doors are properly closed. Once the doors have been locked with the key fob,
it will no longer be possible to unlock them by
pushing the central lock/unlock button.
WARNING!
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
For personal security and safety in the event
of a collision, lock the vehicle doors as you
drive as well as when you park and leave the
vehicle.

Before exiting a vehicle, always shift the transmis
-
sion into PARK, apply the parking brake, turn the
vehicle OFF, remove the key fobs from vehicle, and
lock all doors. and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.
Do not leave the key fob in or near the vehicle, or
in a location accessible to children, and do not
leave the Keyless Enter ‘n Go™ Ignition in the
ON/RUN position. A child could operate power
windows, other controls, or move the vehicle.

2

23_VF_OM_EN_USC_t.book Page 21

22GETTING TO KNOW YOUR VEHICLE
AUTO UNLOCK DOORS
This feature unlocks all front doors when one front
door is opened.
NOTE:If the rear or side door is open, only the rear or side
door is unlocked. Automatic Unlock On Exit Feature
If Auto Unlock is enabled within Uconnect Settings
Ú
page 134, this feature will unlock all the doors
when any door is opened if the vehicle is stopped
and in PARK.
KEYLESS ENTER ‘N GO™ — PASSIVE
E
NTRY
The Passive Entry system is an enhancement
to the vehicle’s key fob and a feature of Keyless
Enter ‘n Go™ — Passive Entry. This feature allows
you to lock and unlock the vehicle’s door(s) without
having to push the key fob lock or unlock buttons.
NOTE:
Passive Entry may be programmed on or off
within Uconnect Settings Ú page 134.
The key fob may not be detected by the vehicle
Passive Entry system if it is located next to a
mobile phone, laptop, or other electronic device;
these devices may block the key fob’s wireless
signal and prevent the Passive Entry system
from locking/unlocking the vehicle.
Passive Entry Unlock initiates illuminated
approach (low beams, license plate lamp,
position lamps) for whichever duration is set
between 0, 30, 60 or 90 seconds. Passive Entry
Unlock also initiates two flashes of the turn
signals.
If the vehicle is unlocked by Passive Entry and
no door is opened within 60 seconds, the
vehicle will relock and (if equipped) will arm
the Vehicle Security system.
To Unlock From The Driver, Passenger or Rear
Door
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the door handle, push the Passive Entry
button next to the handle to unlock the vehicle.
Unlock the front doors only if the Uconnect
setting is set to "Approach" and you press the
button located next to the front handle.
Unlock the load compartment doors only if the
Uconnect setting is set to "Approach" and you
press the button located next to the rear handle.
The Passive Entry feature will be disabled if the
Uconnect setting is set to "Off".
NOTE:
Either the load compartment and cabin
compartment or all doors will unlock when
you press Passive Entry button, depending on
the selected setting in the Uconnect system
Ú page 134.
Driving with the rear doors open can allow
poisonous exhaust gases into your vehicle.
You and your passengers could be injured by
these fumes. Keep the rear doors closed
when you are operating the vehicle.

If you are required to drive with the rear doors
open, make sure that all windows are closed and
the climate control blower control is set to a high
speed. DO NOT use the recirculation mode.

CAUTION!

An unlocked vehicle is an invitation. Always remove
the key fob from the vehicle and lock all of the doors
when leaving the vehicle unattended.

WARNING!

23_VF_OM_EN_USC_t.book Page 22

30GETTING TO KNOW YOUR VEHICLE
ADDITIONAL INFORMATION
© 2022 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar
Owner Connect is a trademark of FCA US LLC.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc. Ú page 280.
For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a week)
or visit
DriveUconnect.com (US) or DriveUconnect.ca (Canada).
MIRRORS
INSIDE REARVIEW MIRROR
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down, left,
and right. The mirror should be adjusted to center
on the view through the rear window.
Headlight glare can be reduced by moving the
small control under the mirror to the night position
(toward the rear of the vehicle). The mirror should
be adjusted while set in the day position (toward
the windshield).
Adjusting Rearview Mirror

Digital Rearview Mirror — If Equipped
The Digital Rearview Mirror provides a high
definition, wide and unobstructed view of the
road behind while driving.
Position the mirror in the regular Automatic
Dimming Mirror mode, then activate the Digital
Rearview Mirror mode.
To activate the Digital Rearview Mirror, pull the
on/off control lever on the bottom of the mirror
rearward toward the driver.

Digital Rearview Mirror

Push the menu button next to the on/off control to
access the following mirror options:
Brightness
Tilt
Use the left and right buttons to scroll through
menu options.
When not in use, push the on/off forward toward
the windshield to return the mirror to the regular
Automatic Dimming Mirror.
1 — On/Off Control
2 — Menu Button
3 — Left Scroll Button
4 — Right Scroll Button

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GETTING TO KNOW YOUR VEHICLE33

Power/Manual Folding Mirror Positions

HEATED MIRRORS — IF EQUIPPED
These mirrors are heated to melt frost
or ice. This feature will be activated
whenever you turn on the rear window
defroster (if equipped) Ú page 40.
EXTERIOR LIGHTS
MULTIFUNCTION LEVER
The multifunction lever controls the operation
of the headlights, parking lights, turn signals,
headlight beam selection and the passing lights.
The multifunction lever is located on the left side of
the steering column.

Multifunction Lever

HEADLIGHTS
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking lights,
taillights, license plate light, clearance lights
and instrument panel lights are also turned on.
To turn off the headlights, turn the end of the
multifunction lever back to the O (off) position.
NOTE:On vehicles sold in Canada, the rear parking lights,
clearance lights, and Daytime Running Lights
(DRLs) will turn on when the headlight switch is
rotated to the O (off) position.
DAYTIME RUNNING LIGHTS (DRLS) —
I
F EQUIPPED
The Daytime Running Lights (DRLs) will come on
when the ignition is in the ON position and the
vehicle is in DRIVE or NEUTRAL.
To activate the DRLs, rotate the end of the
multifunction lever to the O (off) position or the
AUTO position.
NOTE:
For vehicles sold in Canada, the Daytime
Running Lights will automatically deactivate
when the front fog lights are turned on.
The low beams and side/taillights will not be on
with DRLs.
On some vehicles, the Daytime Running Lights
may deactivate, or reduce intensity, on one side
of the vehicle (when a turn signal is activated on
that side), or on both sides of the vehicle (when
the hazard warning lights are activated).
1 — Normal Driving Position
2 — Fold In Position
3 — Fold Forward Position
CAUTION!
Leaving the mirror in a non-powered position,
accidental impact or manual fold, may cause
permanent damage to the mirror. Electrically
restore the mirror to its normal position, as soon
as practical.
2

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GETTING TO KNOW YOUR VEHICLE41
NOTE:
For Manual Climate Controls, if the system is
in Mix, Floor or Defrost mode, the A/C can be
turned off, but the A/C system could remain
active to prevent fogging of the windows.
If fog or mist appears on the windshield or side
glass, select Defrost mode, and increase blower
speed if needed.
If your air conditioning performance seems
lower than expected, check the front of the A/C
condenser (located in front of the radiator), for
an accumulation of dirt or insects. Clean with a
gentle water spray from the front of the radiator
and through the condenser.
Recirculation Button

Press and release this button to change the
system between recirculation mode and
outside air mode. The Recirculation indicator
and the A/C indicator illuminate when the
Recirculation button is pressed. Recirculation can be
used when outside conditions such as smoke, odors,
dust, or high humidity are present. Recirculation can be
used in all modes except for Defrost. Recirculation may
be unavailable if conditions exist that could create
fogging on the inside of the windshield. The A/C can be deselected manually without disturbing the mode
control selection. Continuous use of the Recirculation
mode may make the inside air stuffy and window
fogging may occur. Extended use of this mode is not
recommended. Recirculation mode may automatically
adjust to optimize customer experience for warming,
cooling, dehumidification, etc.
On systems with Manual Climate Controls, if equipped,
the Recirculation mode is not allowed in Defrost mode
to improve window clearing operation. Recirculation
is disabled automatically if this mode is selected.
Attempting to use Recirculation while in this mode
causes the LED in the control button to blink and
then turns off.

MAX Defrost Button

Push the MAX Defrost button to change
the current airflow setting to Defrost mode.
The indicator illuminates when this feature is
on. Max defrost set maximum temperature
setting for best windshield and side window defrosting
and defogging. If MAX Defrost mode is turned off, the
Climate Control system will return to the previous
setting. Air comes from the windshield and side window
demist outlets.

Rear Defrost Button — If Equipped
Push and release the Rear Defrost
Control button to turn on the rear window
defroster and the heated outside mirrors
(if equipped). The Rear Defrost indicator
illuminates when the rear window defroster is on.
The rear window defroster automatically turns off
after 10 minutes the first time it is activated after
the first key cycle. If the key cycle is engaged again,
the rear window defroster will automatically turn
off 5 minutes after it is activated.
CAUTION!
Failure to follow these cautions can cause
damage to the heating elements:
Use care when washing the inside of the rear
window. Do not use abrasive window cleaners
on the interior surface of the window. Use a
soft cloth and a mild washing solution, wiping
parallel to the heating elements. Labels can
be peeled off after soaking with warm water.
Do not use scrapers, sharp instruments, or
abrasive window cleaners on the interior
surface of the window.
Keep all objects a safe distance from the
window.
2

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42GETTING TO KNOW YOUR VEHICLE
Temperature Control
Temperature Control regulates the temperature of
the air forced through the climate system.
The temperature increases as you press
the red arrow button on the faceplate.
The temperature decreases as you press
the blue arrow button on the faceplate.
You can also adjust the temperature using the
sliding temperature bar on the touchscreen.
Slide the bar upward into the red to increase the
temperature, and slide it downward into the blue to
decrease the temperature.
Blower Control
Blower Control regulates the amount of
air forced through the climate system.
There are seven blower speeds available.
The blower speed increases as you press
the up arrow above the blower control symbol.
The blower speed decreases as you press the
down arrow below the blower control symbol.

You can also adjust the blower speed on the
touchscreen by selecting a speed on the blower bar.

Mode Control

Select Mode by pressing one of the Mode
buttons on the touchscreen, or the faceplate,
to change the airflow distribution mode.
Pushing this button will cycle through the five
mode combinations in order: Face, Face/Feet, Feet,
Windshield/Feet, Windshield. The cycle will repeat if
the button is continually pushed.

NOTE:The distribution modes on the climate control
screen will also illuminate when a selection is
made using the button on the instrument panel.
Panel Mode
Air comes from the outlets in the
instrument panel. Each of these outlets
can be individually adjusted to direct the
flow of air. The air vents out of the center
outlets and outboard outlets can be moved up and
down or side to side to regulate airflow direction.
Move the vent to the furthermost sides to close
the vent.
Bi-Level Mode
Air comes from the instrument panel
outlets and floor outlets. A slight amount
of air is directed through the defrost and
side window demister outlets.
NOTE:Bi-Level mode is designed under comfort condi -
tions to provide cooler air out of the panel outlets
and warmer air from the floor outlets.
Floor Mode

Air comes from the floor outlets. A slight
amount of air is directed through the defrost
and side window demister outlets.

Defrost Mode

Air comes from the windshield and side
window demist outlets. When the defrost
button is selected, the blower level may
increase. Use Defrost mode with maximum
temperature settings for best windshield and side
window defrosting and defogging. When toggling the
front defrost mode button, the Climate Control system
will return to the previous setting.

Mix Mode
Air is directed through the floor, defrost,
and side window demister outlets.
This setting works best in cold or snowy
conditions that require extra heat to the
windshield. This setting is good for maintaining
comfort while reducing moisture on the
windshield.

23_VF_OM_EN_USC_t.book Page 42

GETTING TO KNOW YOUR VEHICLE43
Climate Control OFF Button
Press and release this button to turn the
Climate Control ON/OFF.
ADDITIONAL REAR CLIMATE CONTROL —
I
F EQUIPPED
These switches, mounted on the instrument panel
to the left of the steering column, activate the
additional rear heating/air conditioning system.
NOTE:These switches must be enabled for operation by
the Upfitter.

Additional Rear Climate Controls Switches

Rear Blower Control

Push this button to turn on the rear climate
controls. An indicator light will turn on when
the rear climate control is on.

OPERATING TIPS
Refer to the chart at the end of this section for
suggested control settings for various weather
conditions.
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to provide
proper corrosion protection and to protect against
engine overheating. OAT coolant (conforming to
MS.90032) is recommended.
Winter Operation
To ensure the best possible heater and defroster
performance, make sure the engine cooling
system is functioning properly and the proper
amount, type, and concentration of coolant is
used. Use of the Air Recirculation mode during
Winter months is not recommended, because it
may cause window fogging.
Vacation Storage
For information on maintaining the Climate Control
system when the vehicle is being stored for an
extended period of time, see Ú page 265.
Window Fogging

Vehicle windows tend to fog on the inside in mild, rainy,
and/or humid weather. To clear the windows, select
Defrost or Mix mode and increase the front blower
speed. Do not use the Recirculation mode without A/C
for long periods, as fogging may occur.

Outside Air Intake
Make sure the air intake, located directly in front of
the windshield, is free of obstructions, such as
leaves. Leaves collected in the air intake may
reduce airflow, and if they enter the air distribution
box, they could plug the water drains. In Winter
months, make sure the air intake is clear of ice,
slush, and snow.
Cabin Air Filter
The Climate Control system filters out dust and
pollen from the air. Contact an authorized dealer to
service your cabin air filter, and to have it replaced
when needed.
2

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