Ram ProMaster City 2017 Service Manual

WARNING!(Continued)
need room to inflate. Sit back, comfortably extending
your arms to reach the steering wheel or instrument
panel.
• Never place a rear-facing child restraint in front of an
air bag. A deploying Passenger Advanced Front Air
Bag can cause death or serious injury to a child 12
years or younger, including a child in a rear-facing
child restraint.
• Only use a rear-facing child restraint in a vehicle
with a rear seat.
Driver and Passenger Front Air Bag Features
The Advanced Front Air Bag system has multistage driver
and front passenger air bags. This system provides output
appropriate to the severity and type of collision as deter-
mined by the Occupant Restraint Controller (ORC), which
may receive information from the front impact sensors (if
equipped) or other system components.
The first stage inflator is triggered immediately during an
impact that requires air bag deployment. A low energy
output is used in less severe collisions. A higher energy
output is used for more severe collisions. This vehicle may be equipped with a driver and/or front
passenger seat belt buckle switch that detects whether the
driver or front passenger seat belt is buckled. The seat belt
buckle switch may adjust the inflation rate of the Ad-
vanced Front Air Bags.
WARNING!
•
No objects should be placed over or near the air bag
on the instrument panel or steering wheel because
any such objects could cause harm if the vehicle is in
a collision severe enough to cause the air bag to
inflate.
• Do not put anything on or around the air bag covers
or attempt to open them manually. You may damage
the air bags and you could be injured because the air
bags may no longer be functional. The protective
covers for the air bag cushions are designed to open
only when the air bags are inflating.
• Relying on the air bags alone could lead to more
severe injuries in a collision. The air bags work with
your seat belt to restrain you properly. In some
collisions, air bags won’t deploy at all. Always wear
your seat belts even though you have air bags.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 39

Front Air Bag Operation
Front Air Bags are designed to provide additional protec-
tion by supplementing the seat belts. Front air bags are not
expected to reduce the risk of injury in rear, side, or
rollover collisions. The front air bags will not deploy in all
frontal collisions, including some that may produce sub-
stantial vehicle damage — for example, some pole colli-
sions, truck underrides, and angle offset collisions.
On the other hand, depending on the type and location of
impact, front air bags may deploy in crashes with little
vehicle front-end damage but that produce a severe initial
deceleration.
Because air bag sensors measure vehicle deceleration over
time, vehicle speed and damage by themselves are not
good indicators of whether or not an air bag should have
deployed.
Seat belts are necessary for your protection in all collisions,
and also are needed to help keep you in position, away
from an inflating air bag.
When the ORC detects a collision requiring the front air
bags, it signals the inflator units. A large quantity of
non-toxic gas is generated to inflate the front air bags.The steering wheel hub trim cover and the upper right side
of the instrument panel separate and fold out of the way as
the air bags inflate to their full size. The front air bags fully
inflate in less time than it takes to blink your eyes. The
front air bags then quickly deflate while helping to restrain
the driver and front passenger.
Knee Impact Bolsters
The Knee Impact Bolsters help protect the knees of the
driver and front passenger, and position the front occu-
pants for improved interaction with the front air bags.
WARNING!
•
Do not drill, cut, or tamper with the knee impact
bolsters in any way.
• Do not mount any accessories to the knee impact
bolsters such as alarm lights, stereos, citizen band
radios, etc.
Supplemental Driver Knee Air Bag
This vehicle is equipped with a Supplemental Driver Knee
Air Bag mounted in the instrument panel below the
steering column. The Supplemental Driver Knee Air Bag
40 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

provides enhanced protection during a frontal impact by
working together with the seat belts, pretensioners, and
front air bags.
Supplemental Side Air Bags
Your vehicle is equipped with two types of supplemental
Side Air Bags:
1.Supplemental Seat-Mounted Side Air Bags (SABs):
Located in the outboard side of the front seats. The
SABs are marked with a “SRS AIRBAG” or AIRBAG
label sewn into the outboard side of the seats. The SABs may help to reduce the risk of occupant injury
during certain side impacts, in addition to the injury
reduction potential provided by the seat belts and body
structure.
When the SAB deploys, it opens the seam on the outboard
side of the seatback’s trim cover. The inflating SAB deploys
through the seat seam into the space between the occupant
and the door. The SAB moves at a very high speed and
with such a high force that it could injure occupants if they
are not seated properly, or if items are positioned in the
area where the SAB inflates. Children are at an even greater
risk of injury from a deploying air bag.
WARNING!
Do not use accessory seat covers or place objects
between you and the Side Air Bags; the performance
could be adversely affected and/or objects could be
pushed into you, causing serious injury.
2. Supplemental Side Air Bag Inflatable Curtains
(SABICs): Located above the side windows. The trim
covering the SABICs is labeled “SRS AIRBAG” or
“AIRBAG.”
Supplemental Seat-Mounted Side Air Bag Label
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 41

SABICs may help reduce the risk of head and other injuries
to front and rear seat outboard occupants in certain side
impacts in addition to the injury reduction potential pro-
vided by the seat belts and body structure.
The SABIC deploys downward, covering the side win-
dows. An inflating SABIC pushes the outside edge of the
headliner out of the way and covers the window. The
SABICs inflate with enough force to injure occupants if
they are not belted and seated properly, or if items arepositioned in the area where the SABICs inflate. Children
are at an even greater risk of injury from a deploying air
bag.
The SABICs may help reduce the risk of partial or complete
ejection of vehicle occupants through side windows in
certain side impact events.
•The Air Bag Warning Light
does not come on
during the four to eight seconds when the ignition
switch is first in the ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
Reference the “Air Bag Warning Light” topic in “Supple-
mental Restraint System (SRS)” for further information.
WARNING!
• Do not stack luggage or other cargo up high enough
to block the deployment of the SABICs. The trim
covering above the side windows where the SABIC
and its deployment path are located should remain
free from any obstructions.
(Continued)
Supplemental Side Air Bag Inflatable Curtain (SABIC)
Label Location
42 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!(Continued)
•In order for the SABICs to work as intended, do not
install any accessory items in your vehicle which
could alter the roof. Do not add an aftermarket
sunroof to your vehicle. Do not add roof racks that
require permanent attachments (bolts or screws) for
installation on the vehicle roof. Do not drill into the
roof of the vehicle for any reason.
The SABICs and SABs (“Side Air Bags”) are designed to
activate in certain side impacts. The Occupant Restraint
Controller (“ORC”) determines whether the deployment of
the Side Air Bags in a particular impact event is appropri-
ate, based on the severity and type of collision. The side
impact sensors aid the ORC in determining the appropriate
response to impact events. The system is calibrated to
deploy the Side Air Bags on the impact side of the vehicle
during impacts that require Side Air Bag occupant protec-
tion. In side impacts, the Side Air Bags deploy indepen-
dently; a left side impact deploys the left Side Air Bags only
and a right-side impact deploys the right Side Air Bags
only. Vehicle damage by itself is not a good indicator of
whether or not Side Air Bags should have deployed. The Side Air Bags will not deploy in all side collisions,
including some collisions at certain angles, or some side
collisions that do not impact the area of the passenger
compartment. The Side Air Bags may deploy during
angled or offset frontal collisions where the Advanced
Front Air Bags deploy.
Side Air Bags are a supplement to the seat belt restraint
system. Side Air Bags deploy in less time than it takes to
blink your eyes. Occupants, including children, who are up
against or very close to Side Air Bags can be seriously
injured or killed. Occupants, including children, should
never lean on or sleep against the door, side windows, or
area where the Side Air Bags inflate, even if they are in an
infant or child restraint.
Seat belts (and child restraints where appropriate) are
necessary for your protection in all collisions. They also
help keep you in position, away from inflating Side Air
Bags. To get the best protection from the Side Air Bags,
occupants must wear their seat belts properly and sit
upright with their backs against the seats. Children must
be properly restrained in a child restraint or booster seat
that is appropriate for the size of the child.2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 43

WARNING!
•Side Air Bags need room to inflate. Do not lean
against the door or window. Sit upright in the center
of the seat.
• Being too close to the Side Air Bags during deploy-
ment could cause you to be severely injured or
killed.
• Relying on the Side Air Bags alone could lead to
more severe injuries in a collision. The Side Air Bags
work with your seat belt to restrain you properly. In
some collisions, Side Air Bags won’t deploy at all.
Always wear your seat belt even though you have
Side Air Bags.
NOTE: Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.
If A Deployment Occurs
The front air bags are designed to deflate immediately after
deployment.
NOTE: Front and/or side air bags will not deploy in all
collisions. This does not mean something is wrong with the
air bag system. If you do have a collision which deploys the air bags, any
or all of the following may occur:
•
The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact with
chemicals. They are not permanent and normally heal
quickly. However, if you haven’t healed significantly
within a few days, or if you have any blistering, see your
doctor immediately.
• As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air bag
inflation. These airborne particles may irritate the skin,
eyes, nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation continues,
see your doctor. If these particles settle on your clothing,
follow the garment manufacturer ’s instructions for
cleaning.
44 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will
not be in place to protect you.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor assem-
blies replaced by an authorized dealer immediately.
Also, have the Occupant Restraint Controller System
serviced as well.
NOTE:
• Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
• After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the ORC will determine whether
to have the Enhanced Accident Response System perform
the following functions: •
Cut off fuel to the engine.
• Flash hazard lights as long as the battery has power or
until the hazard light button is pressed. The hazard
lights can be deactivated by pressing the hazard light
button.
• Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the
intervention of the Enhanced Accident Response Sys-
tem.
• Unlock the power door locks.
Enhanced Accident Response System Reset
Procedure
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be
changed from ignition START or ON/RUN to ignition OFF.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine compart-
ment and fuel tank before resetting the system and starting
the engine.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 45

Air Bag Warning Light
The air bags must be ready to inflate for your
protection in a collision. The Occupant Restraint
Controller (ORC) monitors the internal circuits
and interconnecting wiring associated with air
bag system electrical components.
The ORC monitors the readiness of the electronic parts of
the air bag system whenever the ignition switch is in the
AVV/START or MAR/ACC/ON/RUN position. If the
ignition switch is in the STOP/OFF/LOCK position the air
bag system is not on and the air bags will not inflate.
The ORC contains a backup power supply system that may
deploy the air bags even if the battery loses power or it
becomes disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight seconds
for a self-check when the ignition switch is in the MAR/
ACC/ON/RUN position. After the self-check, the Air Bag
Warning Light will turn off. If the ORC detects a malfunc-
tion in any part of the system, it turns on the Air Bag
Warning Light, either momentarily or continuously. A
single chime will sound to alert you if the light comes on
again after initial startup. The ORC also includes diagnostics that will illuminate the
instrument panel Air Bag Warning Light if a malfunction is
detected that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction. While the air
bag system is designed to be maintenance free, if any of the
following occurs, have an authorized dealer service the air
bag system immediately.
•
The Air Bag Warning Light does not come on during the
four to eight seconds when the ignition switch is first in
the MAR/ACC/ON/RUN position.
• The Air Bag Warning Light remains on after the four to
eight-second interval.
• The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE: If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protection.
Have an authorized dealer service the air bag system
immediately.
46 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!
Ignoring the Air Bag Warning Light in your instrument
panel could mean you won’t have the air bags to
protect you in a collision. If the light does not come on
as a bulb check when the ignition is first turned on,
stays on after you start the vehicle, or if it comes on as
you drive, have an authorized dealer service the air bag
system immediately.
Maintaining Your Air Bag System
WARNING!
•Modifications to any part of the air bag system could
cause it to fail when you need it. You could be
injured if the air bag system is not there to protect
you. Do not modify the components or wiring, in-
cluding adding any kind of badges or stickers to the
steering wheel hub trim cover or the upper right side
of the instrument panel. Do not modify the front
bumper, vehicle body structure, or add aftermarket
side steps or running boards.
(Continued)
WARNING! (Continued)
•It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
• Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to your authorized
dealer. Only manufacturer approved seat accessories
may be used. If it is necessary to modify the air bag
system for persons with disabilities, contact your
authorized dealer.
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 47

The EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts
were buckled/fastened;
• How far (if at all) the driver was depressing the accel-
erator and/or brake pedal; and,
• How fast the vehicle was traveling.
• These data can help provide a better understanding of
the circumstances in which crashes and injuries occur.
NOTE:
EDR data are recorded by your vehicle only if a
non-trivial crash situation occurs; no data are recorded by the
EDR under normal driving conditions and no personal data
(e.g., name, gender, age, and crash location) are recorded.
However, other parties, such as law enforcement, could
combine the EDR data with the type of personally identify-
ing data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is needed. In
addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read
the information if they have access to the vehicle or the EDR.
Child Restraints
Everyone in your vehicle needs to be buckled up at all
times, including babies and children.
Every state in the United States, and every Canadian
province, requires that small children ride in proper re-
straint systems. This is the law, and you can be prosecuted
for ignoring it.
Children 12 years or younger should ride properly buckled
up in a rear seat, if available. According to crash statistics,
children are safer when properly restrained in the rear
seats rather than in the front.
WARNING!
In a collision, an unrestrained child can become a
projectile inside the vehicle. The force required to hold
even an infant on your lap could become so great that
you could not hold the child, no matter how strong you
are. The child and others could be badly injured. Any
child riding in your vehicle should be in a proper
restraint for the child’s size.
48 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE