Ram ProMaster City 2017 Owner's Guide

Unlock The Doors From The Outside
Unlocking With A Key Fob For All Passenger Vans and
US Cargo Vans (If Equipped)
To unlock all the doors, push and release the UNLOCK
button on the key fob. The turn signal lights will flash to
acknowledge the unlock signal. Push and release the Cargo
UNLOCK button to unlock the rear cargo doors only.
Unlocking With A Key Fob For Canadian Cargo Vans (If
Equipped)
Push and release the UNLOCK button to unlock the front
doors. Push and release the Cargo UNLOCK button to
unlock the side sliding doors and the rear cargo doors. To
lock the doors, push and release the LOCK button on the
key fob. The turn signal lights will flash and the horn will
chirp to acknowledge the signal.
Unlocking With The Key Blade
Push the Key Blade Release Button (item #1) to expose the
key blade, insert the key blade into the driver door exterior
lock cylinder and turn the key counterclockwise to unlock
the all doors.
Unlocking The Rear Cargo Area From Inside The
Vehicle
Pull up on the lock/unlock lever located on the drivers
door panel to the 1st detent to unlock all doors from inside
the vehicle.
Sliding Side Doors
Unlocking with an key fob
Push and release the CARGO UNLOCK button on the key
fob to unlock the sliding side doors. To open one of the
sliding side doors, pull the handle out from the bottom,
then slide the door towards the rear of the vehicle until it
locks into place and cannot go any further. The turn signal
lights will flash to acknowledge the unlock signal.
Unlocking with the key blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver exterior door lock
cylinder and turn the key counterclockwise to unlock all
doors.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 19

Closing and locking from outside
Grab the side door handle and push towards the front of
the vehicle. Once the side door is secured in the full closed
position, reverse either of the unlocking modes above to
lock the sliding side doors.
Child Lock System — If Equipped
This system prevents the sliding side doors to be opened
from the inside.
It can be engaged only with the sliding side door open:To Engage Or Disengage The Child-Protection Door Lock
System
1. Open the rear door.
2. Insert the tip of the emergency key into the lock and
rotate to the LOCK or UNLOCK position.
3. Repeat steps 1 and 2 for the opposite rear door.
The device remains engaged even if the doors are unlocked
remotely.
WARNING!
Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be opened from
the outside when the Child-Protection locks are en-
gaged (locked).
NOTE: For emergency exit from the rear seats when the
Child-Protection Door Lock System is engaged, manually
raise the door lock knob to the unlocked position, roll
down the window, and open the door using the outside
door handle.
Auto Unlock Doors
This feature unlocks all doors when the driver door is open.
Child Lock System
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

NOTE:If the passenger door is open, only the passenger
door is unlocked. This procedure is the same for the rear
and side doors as well.
WINDOWS
Power Windows — If Equipped
The control on the left front door panel has UP-DOWN
switches that give you fingertip control of all power windows. There is a single opening and closing switch on
the front passenger door for passenger window control.
NOTE:
The Key Off Power Delay feature will allow the
power windows to operate for up to three minutes after the
ignition is turned OFF. This feature is cancelled when
either front door is opened.
The window opening mechanism is fitted with a security
system (if equipped) that can detect the presence of an
obstacle whilst the window is closing; when this happens,
the system activates and the movement of the glass is
immediately reversed.
If the presence of an object is detected and the system is
activated, it may be necessary to perform the reset proce-
dure by fully opening the windows.
WARNING!
•Never leave children alone in a vehicle, or with access
to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the gear selector.
(Continued)
Power Window Switch Panel
1 – Rear Window Control Buttons – If Equipped
2 – Driver Passenger Window Control Buttons
3 – Passenger(s) Window Lock Button
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 21

WARNING!(Continued)
•Do not leave the key fob in or near the vehicle or in
a location accessible to children. A child could oper-
ate power windows, other controls, or move the
vehicle.
Auto-Down Feature
The window switches are equipped with an Auto-Down
feature. Push the window switch for a short period of time,
release, and the window will go down automatically.
To stop the Auto-Down motion part way, pull up/push
down on the window switch briefly.
NOTE: The power window switches remain active for up
to three minutes (depending on the accessory delay set-
ting) after the ignition switch has been turned OFF. Open-
ing either of the vehicle’s front doors will cancel this
feature.
Auto-Up Feature
Lift the window switch to the detent for half a second,
release, and the window will go up automatically. To stop the window from going all the way up during the
AUTO-up operation, pull up/push down on the switch
briefly.
To close the window part way, lift the window switch to
the detent for less than half a second and release it when
you want the window to stop.
WARNING!
There is no anti-pinch protection when the window is
almost closed. Be sure to clear all objects from the
window before closing.
Power Windows System Initialization
The power windows may be reset if any of the following
occurs:
•
On the front doors
• Fuse or battery are disconnected when the window is
moving.
• 20 window movements without ever closing the win-
dow.
• On the rear doors (in addition to the condition for the
front doors)
22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

•Fuse or battery are disconnected when the window is
moving.
• The anti-pinching system is activated while the win-
dow is moving and the door is opening.
• 50 window movements without ever closing the win-
dow.
• One door opening movements with the window mov-
ing, without ever closing the door.
• One door opening movement with the window mov-
ing, without ever closing the door.
Proceed as follows for initialization:
1. Completely close the driver’s door window, keeping the operating button pushed for at least five seconds after
the (upper) end of travel position.
2. Proceed in the same way on the passenger’s side door button and on the buttons of rear doors.
Wind Buffeting
Wind buffeting can be described as the perception of
pressure on the ears or a helicopter-type sound in the ears.
Your vehicle may exhibit wind buffeting with the windows
down in certain open or partially open positions. This is a normal occurrence and can be minimized. If the buffeting
occurs open the front windows together to minimize the
buffeting.
SLIDING SIDE DOOR
On Cargo versions, the sliding side door is fitted with a
spring-loaded latch that stops the door from opening any
further. To lock it, simply push the door as far as it will go;
to unlock it, pull forward firmly.
Opening And Closing From Outside The Vehicle
Opening/Unlocking With A Key Fob In the Passenger
Vehicle and US Cargo Vehicle (If Equipped)
Push and release the UNLOCK button on the key fob to
unlock all doors.
Opening/Unlocking With A Key Fob In the Canadian
Cargo Vehicle (If Equipped)
Push and release the UNLOCK button on the key fob to
unlock the front two doors. Push and release the Cargo
UNLOCK button on the key fob once to unlock the
passenger/cargo area (side lateral sliding doors and rear
doors). The turn signal lights will flash to acknowledge the
unlock signal.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 23

Unlocking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock all
doors.
Closing/Locking With A Key Fob
Push and release the LOCK button on the key fob to lock all
doors, including the cargo area (side lateral sliding doors
and rear doors). The turn signal lights will flash and the
horn will chirp to acknowledge the lock signal.
Locking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key clockwise to lock all doors.
Opening And Closing From The Inside
Opening:
Pull the interior door handle switch to unlock the door,
then pull the handle and slide the door towards the rear of
the vehicle until it can go no further.Closing:
Pull the interior door handle switch to release the door and
then push it towards the front of the vehicle.
Child Lock System
This system prevents the sliding side doors being opened
from the inside.
It can be engaged only with the sliding side door open:
•
Position 1 – engaged (door locked)
• Position 2 – disengaged (door can be opened from
inside)
The device remains engaged even if the doors are unlocked
remotely.
Key Emergency Lock (KEL) Device
The sliding side doors are provided with a device for
locking all the doors using the lock in case of a power fault.
The device can be engaged with the sliding side doors
open as follows:
• Position 1– device not engaged (doors released)
• Position 2 – device engaged (fit the metal insert of the
ignition key in its seat and rotate clockwise), door locked
24 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

The device is released and thus the doors can be opened as
follows:
If the power is restored:
•By remote control.
• Opening a front door by inserting the key into the key
pawl.
If the power is not restored:
• Opening the driver side door by key pawl and the other
doors (passenger’s side and sliding side door) pulling
the inner handle.
If the child lock was engaged and the previously described
locking procedure was carried out, operating the internal
handle will not open the door but will only realign the door
lock knob. To open the door, the outside handle must be
pulled. The door central locking/unlocking button is not
disabled by the engagement of the emergency lock.
DOUBLE REAR SWING DOORS
The rear double swing doors are fitted through a fastening
system which stops them when they reach an opening
angle of approximately 90 degrees. To open them wider to an angle of 180 degrees, push the
locking device (one on each side) and simultaneously open
the doors.
Using the key pawl on the door, you can do the following:
•
For Cargo versions with swing door/cargo doors: cen-
trally unlock the load compartment (sliding side doors +
rear swing doors/tailgate), centrally lock all the doors.
• For versions with swing door: local unlocking/locking.
Opening/Closing The First Swing Door From The
Outside
To open the door, turn the key in the lock or push the
CARGO UNLOCK button on the key fob and then pull the
exterior handle to the left. To close the door, turn the key in
the lock or push the lock button on the key fob.
Emergency Opening Of The First Swing Door From
The Inside
From inside the vehicle, use the interior door release
mechanism located on the left rear trim panel.
Opening The Second Swing Door
After having opened the first door, pull the handle located
on the door face toward the rear of the vehicle.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 25

OCCUPANT RESTRAINT SYSTEMS
Some of the most important safety features in your vehicle
are the restraint systems.
Occupant Restraint Systems Features
•Seat Belt Systems
• Supplemental Restraint Systems (SRS) Air Bags
• Child Restraints
Some of the safety features described in this section may be
standard equipment on some models, or may be optional
equipment on others. If you are not sure, ask your autho-
rized dealer.
Important Safety Precautions
Some of the safety features described in this section may be
standard equipment on some models, or may be optional
equipment on others. If you are not sure, ask your autho-
rized dealer.
Please pay close attention to the information in this section.
It tells you how to use your restraint system properly, to
keep you and your passengers as safe as possible. Here are some simple steps you can take to minimize the
risk of harm from a deploying air bag:
1. Children 12 years old and under should always ride
buckled up in a vehicle with a rear seat.
2. If a child from 2 to 12 years old (not in a rear-facing child restraint) must ride in the front passenger seat, move the
seat as far back as possible and use the proper child
restraint (Refer to “Child Restraints”).
3. Children that are not big enough to wear the vehicle seat belt properly (Refer to Child Restraints) should be
secured in a vehicle with a rear seat in child restraints or
belt-positioning booster seats. Older children who do
not use child restraints or belt-positioning booster seats
should ride properly buckled up in a vehicle with a rear
seat.
4. Never allow children to slide the shoulder belt behind them or under their arm.
5. You should read the instructions provided with your child restraint to make sure that you are using it
properly.
6. All occupants should always wear their lap and shoul- der belts properly.
26 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

7. The driver and front passenger seats should be movedback as far as practical to allow the front air bags room
to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and deployment occurs, the side air
bags will inflate forcefully into the space between occu-
pants and the door and occupants could be injured.
9. If the air bag system in this vehicle needs to be modified to accommodate a disabled person, contact the Cus-
tomer Center. Phone numbers are provided under If
You Need Assistance.
WARNING!
• Never place a rear-facing child restraint in front of an
air bag. A deploying passenger front air bag can
cause death or serious injury to a child 12 years or
younger, including a child in a rear-facing child
restraint.
• Only use a rear-facing child restraint in a vehicle
with a rear seat.
Seat Belt Systems
Buckle up even though you are an excellent driver, even on
short trips. Someone on the road may be a poor driver and could cause a collision that includes you. This can happen
far away from home or on your own street.
Research has shown that seat belts save lives, and they can
reduce the seriousness of injuries in a collision. Some of the
worst injuries happen when people are thrown from the
vehicle. Seat belts reduce the possibility of ejection and the
risk of injury caused by striking the inside of the vehicle.
Everyone in a motor vehicle should be belted at all times.
Driver and Passenger BeltAlert — If Equipped
Front Seat BeltAlert
BeltAlert is a feature intended to remind the driver
and outboard front seat passenger (if equipped with
outboard front passenger seat BeltAlert) to buckle their
seat belts. The Belt Alert feature is active whenever the
ignition switch is in the START or ON/RUN position.
Initial Indication
If the driver is unbuckled when the ignition switch is first
in the START or ON/RUN position, a chime will signal for
a few seconds. If the driver or outboard front seat passen-
ger (if equipped with outboard front passenger seat
BeltAlert) is unbuckled when the ignition switch is first in
the START or ON/RUN position the Seat Belt Reminder
Light will turn on and remain on until both outboard front
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 27

seat belts are buckled. The outboard front passenger seat
BeltAlert is not active when an outboard front passenger
seat is unoccupied.
BeltAlert Warning Sequence
The BeltAlert warning sequence is activated when the
vehicle is moving above a specified vehicle speed range
and the driver or outboard front seat passenger is unbuck-
led (if equipped with outboard front passenger seat
BeltAlert) (the outboard front passenger seat BeltAlert is
not active when the outboard front passenger seat is
unoccupied). The BeltAlert warning sequence starts by
blinking the Seat Belt Reminder Light and sounding an
intermittent chime. Once the BeltAlert warning sequence
has completed, the Seat Belt Reminder Light will remain on
until the seat belts are buckled. The BeltAlert warning
sequence may repeat based on vehicle speed until the
driver and occupied outboard front seat passenger seat
belts are buckled. The driver should instruct all occupants
to buckle their seat belts.
Change Of Status
If the driver or outboard front seat passenger (if equipped
with outboard front passenger seat BeltAlert) unbucklestheir seat belt while the vehicle is traveling, the BeltAlert
warning sequence will begin until the seat belts are buck-
led again.
The outboard front passenger seat BeltAlert is not active
when the outboard front passenger seat is unoccupied.
BeltAlert may be triggered when an animal or other items
are placed on the outboard front passenger seat or when
the seat is folded flat (if equipped). It is recommended that
pets be restrained in the rear seat (if equipped) in pet
harnesses or pet carriers that are secured by seat belts, and
cargo is properly stowed.
BeltAlert can be activated or deactivated by your autho-
rized dealer. FCA US LLC does not recommend deactivat-
ing BeltAlert.
NOTE:
If BeltAlert has been deactivated and the driver or
outboard front seat passenger (if equipped with outboard
front passenger seat BeltAlert) is unbuckled the Seat Belt
Reminder Light will turn on and remain on until the driver
and outboard front seat passenger seat belts are buckled.
Lap/Shoulder Belts
All seating positions in your vehicle are equipped with
lap/shoulder belts.
28 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE