tow Ram ProMaster City 2017 Service Manual

NOTE:When towing your vehicle, always follow appli-
cable state and provincial laws. Contact state and provin-
cial Highway Safety offices for additional details.
Recreational Towing — Automatic Transmission
Recreational towing is allowed ONLYif the front wheels
are OFF the ground. This may be accomplished using a tow
dolly or vehicle trailer. If using a tow dolly, follow this
procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the front wheels onto the tow dolly.
3. Firmly apply the parking brake. Place the transmission in PARK.
4. Properly secure the front wheels to the dolly, following the dolly manufacturer’s instructions.
5. Release the parking brake.
CAUTION!
• DO NOT flat tow this vehicle. Damage to the drive-
train will result. If this vehicle requires towing,
make sure the drive wheels are OFF the ground.
• Towing this vehicle in violation of the above require-
ments can cause severe transmission damage. Dam-
age from improper towing is not covered under the
New Vehicle Limited Warranty.
242 STARTING AND OPERATING

WHAT TO DO IN EMERGENCIES
CONTENTS
HAZARD WARNING FLASHERS ............244
 IF YOUR ENGINE OVERHEATS .............244
 WHEEL AND TIRE TORQUE SPECIFICATIONS . .245
▫ Torque Specifications ....................245
 TIRE SERVICE KIT — IF EQUIPPED ..........247
▫ Tire Service Kit Storage — If Equipped .......247
▫ Tire Service Kit Usage ...................247
 JACKING AND TIRE CHANGING — IF
EQUIPPED ............................ .250
▫ Jack Location ......................... .251
▫ Removing The Spare Tire .................251
▫ Preparations For Jacking .................254
▫ Jacking Instructions .....................255 ▫
Vehicles With Alloy Wheels ................261
▫ Vehicles Equipped With Wheel Covers ........262
 JUMP-STARTING PROCEDURES ............263
▫ Preparations For Jump-Start ...............264
▫ Jump-Starting Procedure ..................265
 FREEING A STUCK VEHICLE ..............266
 TOWING A DISABLED VEHICLE ............268
 GEAR SELECTOR OVERRIDE ..............269
 IGNITION KEY REMOVAL OVERRIDE ........270
 ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .271
 EVENT DATA RECORDER (EDR) ............271
6

WARNING!
•Do not attempt to seal a tire on the side of the vehicle
closest to traffic. Pull far enough off the road to avoid
the danger of being hit when using the Tire Service
Kit.
• Do not use Tire Service Kit or drive the vehicle under
the following circumstances:
– If the puncture in the tire tread is approximately 1/4 inch (6 mm) or larger.
– If the tire has any sidewall damage.
– If the tire has any damage from driving with extremely low tire pressure.
– If the tire has any damage from driving on a flat tire.
– If the wheel has any damage.
– If you are unsure of the condition of the tire or the wheel.
• Keep Tire Service Kit away from open flames or heat
source.
• A loose Tire Service Kit thrown forward in a collision
or hard stop could endanger the occupants of the
vehicle. Always stow the Tire Service Kit in the place
provided. Failure to follow these warnings can result
(Continued)
WARNING! (Continued)
in injuries that are serious or fatal to you, your
passengers, and others around you.
• Take care not to allow the contents of Tire Service Kit
to come in contact with hair, eyes, or clothing. Tire
Service Kit sealant is harmful if inhaled, swallowed,
or absorbed through the skin. It causes skin, eye, and
respiratory irritation. Flush immediately with plenty
of water if there is any contact with eyes or skin.
Change clothing as soon as possible, if there is any
contact with clothing.
• Tire Service Kit Sealant solution contains latex. In
case of an allergic reaction or rash, consult a physi-
cian immediately. Keep Tire Service Kit out of reach
of children. If swallowed, rinse mouth immediately
with plenty of water and drink plenty of water. Do
not induce vomiting! Consult a physician immedi-
ately.
Insert the power plug into the vehicle power outlet socket.
Start the vehicle engine.
Push the Tire Service Kit power button to the “I” position.
The electric compressor will be turned on, sealant and air
will inflate the tire.
248 WHAT TO DO IN EMERGENCIES

Jack Location
The jack and tools are stowed under the drivers front seat.
Removing The Spare Tire
1. Remove the spare tire before attempting to jack up thevehicle. Attach the wrench handle to the winch exten-
sion.
Jack/Tools Location
Jack Tools
1 — Wrench Handle
2 — Winch Extension
3 — Emergency Screwdriver
4 — Bolt Install Wrench
5 — Wheel Chock
6 — Jack
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WHAT TO DO IN EMERGENCIES 251

2. Turn on the Hazard Warning flasher.
3. Set the parking brake.
4. Place the gear selector into PARK.
5. Turn the ignition off to the LOCK position.
6. Chock both the front and rear of the wheel diagonallyopposite of the jacking position. For example, if chang-
ing the right front tire, chock the left rear wheel.
NOTE:Passengers should not remain in
the vehicle when the vehicle is being
jacked.
Jacking Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
•
Always park on a firm, level surface as far from the edge
of the roadway as possible before raising the vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be
raised.
(Continued)
WARNING! (Continued)
•Set the parking brake firmly and set an automatic
transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a
jack.
• Do not let anyone sit in the vehicle when it is on a
jack.
• Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
• Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely
careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely
stowed, spares must be stowed with the valve stem
facing the ground.
• The stowed spare tire should always be checked for
security by pushing on it with your hand , at the
location under the rear bumper, behind the vehicle.
The spare tire should not move when fully secured
by the winch under the vehicle.
6
WHAT TO DO IN EMERGENCIES 255

WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the wheel nuts fully until the vehicle has
been lowered. Failure to follow this warning may
result in serious injury.
7. Lower the vehicle by turning the jack screw to the left.
8. Refer to “Torque Specifications” in this section for proper wheel lug bolt torque. 9. Lower the jack to its fully-closed position.
WARNING!
A loose tire or jack thrown forward in a collision or
hard stop could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided. Have the deflated (flat) tire repaired
or replaced immediately.
10. Stow the cable and wheel spacer before driving the vehicle. Refer to “Vehicles With Alloy Wheels” for
instructions on stowing alloy wheels.
11. Stow the jack and tools under the drivers seat.
12. Check the spare tire pressure as soon as possible. Correct the tire pressure, as required.
13. When you place the spare tire back on the winch or if you carry the tire in need of repair on the winch,
always check that the tire is properly secured under the
vehicle by pushing on the stowed tire under the rear
bumper at the back of the vehicle. If the tire has motion
when pushed, use the tools to re-tighten the winch
until a loud click is heard.
Mounting Spare Tire
260 WHAT TO DO IN EMERGENCIES

Vehicles With Alloy Wheels
For stowing a damaged tire on vehicles with alloy wheels,
remove the adapter bracket and bolts from the storage bag
in the glove compartment and follow the steps below:
1. Take the adapter and fit the plastic spacer between thespring and the flange of the bracket (The adapter
bracket is sold separately through the dealer). 2. The plastic fin must be directed downwards and per-
fectly coincide with the flange cut part; fit the bracket in
the adapter, fold the bracket up and secure it to the
adapter with the fastening knob.
3. Position the tire vertically and lay the mounted adapter on the inner part of the rim, using the supplied bolts
fasten the wheel to the adapter using the bolt install
wrench.
Adapter/Spacer
1 — Adapter
2 — Plastic Spacer
Adapter/Bracket
1 — Adapter
2 — Fastening Knob
6
WHAT TO DO IN EMERGENCIES 261

4. Tighten the bolts with the wrench handle.
5. Rotate the winch mechanism clockwise until the wheelis properly stowed under the vehicle and until the
wench makes three audible noises.
6. Reach underneath and shake tire by hand to confirm that it is secure. The tire should not move. If the tire is
still loose and/or three audible noises are not heard,
place and secure damaged wheel into the vehicle and
seek dealer assistance for the winch mechanism. This is
for temporary use only.
Vehicles Equipped With Wheel Covers
1. Mount the road tire on the axle.
2. To ease the installation process for steel wheels with wheel covers, install two wheel bolts on the wheel.
Install the wheel bolts with the threaded end of the bolt
toward the wheel. Lightly tighten the wheel bolts.
Alloy Wheel Mounting
Tire And Wheel Cover Or Center Cap
1 — Valve Stem 4 — Wheel Cover
2 — Valve Notch 5 — Road Wheel
3 — Wheel Bolt
262 WHAT TO DO IN EMERGENCIES

3. Align the valve notch in the wheel cover with the valvestem on the wheel. Install the cover by hand, snapping
the cover over the two wheel bolts. Do not use a
hammer or excessive force to install the cover.
4. Install the remaining wheel bolts with the threaded end of the wheel bolt toward the wheel. Lightly tighten the
wheel bolts.
WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the wheel bolts fully until the vehicle has
been lowered. Failure to follow this warning may
result in personal injury.
5. Lower the vehicle to the ground by turning the jack handle counterclockwise.
6. Finish tightening the wheel bolts. Push down on the wrench while holding at the end of the handle for
increased leverage. Tighten the wheel bolts in a star
pattern until each wheel bolt has been tightened twice.
Refer to “Torque Specifications” in this section for
correct wheel bolt torque. 7. After 25 miles (40 km) check the wheel bolt torque with
a torque wrench to ensure that all wheel bolts are
properly seated against the wheel.
JUMP-STARTING PROCEDURES
If your vehicle has a discharged battery it can be jump-
started using a set of jumper cables and a battery in another
vehicle or by using a portable battery booster pack. Jump-
starting can be dangerous if done improperly so please
follow the procedures in this section carefully.
NOTE: When using a portable battery booster pack follow
the manufacturer ’s operating instructions and precautions.
WARNING!
Do not attempt jump-starting if the battery is frozen. It
could rupture or explode and cause personal injury.
CAUTION!
Do not use a portable battery booster pack or any other
booster source with a system voltage greater than 12
Volts or damage to the battery, starter motor, alternator
or electrical system may occur.
6
WHAT TO DO IN EMERGENCIES 263

TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
Towing ConditionWheel OFF the Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow RearNOT ALLOWED
Front OK
Flatbed ALLBEST METHOD
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer ’s instructions. Use of safety chains is man-
datory. Attach a tow bar or other towing device to main
structural members of the vehicle, not to bumpers or
associated brackets. State and local laws regarding vehicles
under tow must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode. If the ignition key is unavailable, or the vehicle’s battery is
discharged, refer to “GEAR SELECTOR OVERRIDE” in
this section for instructions on shifting the transmission out
of PARK for towing.
CAUTION!
•
Do not use sling-type equipment when towing. Ve-
hicle damage may occur.
• When securing the vehicle to a flatbed truck, do not
attach to front or rear suspension components. Dam-
age to your vehicle may result from improper towing.
The manufacturer recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
268 WHAT TO DO IN EMERGENCIES