ESP Ram ProMaster City 2018 User Guide

This guide has been prepared to help you get quickly acquainted with your new RAM brand vehicle
and to provide a convenient reference source for common questions. Howev\
er, it is not a substitute for your Owner’s Manual.
For complete operational instructions, maintenance procedures and import\
ant safety messages, please consult your Owner’s Manual, Navigation/Uconnect manuals found on the website on the back c\
over and
other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle. For addi\
tional information on accessories
to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
RAM brand dealer.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of collisions. Your driving ability can
be seriously impaired with blood alcohol levels far below the legal mini\
mum. If you are drinking, don’t
drive. Ride with a designated non-drinking driver, call a cab, a friend, or use public transportation.
WARNING
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been drinking. Never drink a\
nd then drive.
IMPORTANT
Get warranty and other information online – you can review and print \
or download a copy of the Owner’s Manual, Navigation/Uconnect manuals and the limited warranties provided by FCA US LLC for your
vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable
link in the “Popular Topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada)
homepage and follow the instructions to select the applicable year, make and model of your vehicle.
This User Guide is intended to familiarize you with the important featur\
es of your vehicle. Your Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the
back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase
replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement
kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. FCA US LLC strongly recommends that the
driver use extreme caution when using any device or feature that may tak\
e their attention off the road. Use of
any electrical devices, such as cellular telephones, computers, portable\
radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and coul\
d lead to a serious collision. Texting while driving is also dangerous and should never be done while the vehic\
le is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your
vehicle. Some states or provinces prohibit the use of cellular telephone\
s or texting while driving. It is always the driver’s responsibility to comply with all local laws.

Congratulations on selecting your new FCA
US LLC vehicle. Be assured that it represents
precision workmanship, distinctive styling,
and high quality.
ALWAYS drive safely and pay attention to the
road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibil-
ity and assume all risks related to the use of
the features and applications in this vehicle.
Only use the features and applications when
it is safe to do so. Failure to do so may result
in an accident involving serious injury or
death.
This guide illustrates and describes the op-
eration of features and equipment that are
either standard or optional on this vehicle.
This guide may also include a description of
features and equipment that are no longeravailable or were not ordered on this vehicle.
Please disregard any features and equipment
described in this guide that are not available
on this vehicle. FCA US LLC reserves the
right to make changes in design and specifi-
cations and/or make additions to or improve-
ments to its products without imposing any
obligation upon itself to install them on prod-
ucts previously manufactured.
This User Guide has been prepared to help
you quickly become acquainted with the im-
portant features of your vehicle. It contains
most things you will need to operate and
maintain the vehicle, including emergency
information.
For complete owner information, refer to
your Owner’s Manual at
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents) or www.owners.mopar.ca (Ca-
nadian Residents) for further information.
For
your convenience, the information contained
on this site may also be printed and saved for
future reference.
FCA US LLC is committed to protecting our
environment and natural resources. By con-
verting from paper to electronic delivery for
the majority of the user information for your
vehicle, together we greatly reduce the de-
mand for tree-based products and lessen the
stress on our environment.
When it comes to service, remember that your
authorized dealer knows your vehicle best,
has factory-trained technicians and genuine
MOPAR
®parts, and cares about your satis-
faction.
WELCOME FROM FCA US LLC
1

HOW TO USE THIS MANUAL
Essential Information
Each time direction instructions (left/right or
forwards/backwards) about the vehicle are
given, these must be intended as regarding
an occupant in the driver's seat. Special
cases not complying with this rule will be
properly specified in the text.
The figures in this User Guide are provided by
way of example only: this might imply that
some details of the image do not correspond
to the actual arrangement of your vehicle.
In addition, the User Guide has been con-
ceived considering vehicles with steering
wheel on the left side; it is therefore possiblethat on vehicles with steering wheel on the
right side, the position or construction of
some controls is not exactly mirror-like with
respect to the figure.
To identify the chapter with the information
needed you can consult the index at the end
of this User Guide.
Chapters can be rapidly identified with dedi-
cated graphic tabs, at the side of each odd
page. A few pages further there is a key for
getting to know the chapter order and the
relevant symbols in the tabs. There is anyway
a textual indication of the current chapter at
the side of each even page.
Symbols
Some vehicle components have colored la-
bels whose symbols indicate precautions to
be observed when using this component.
WARNINGS AND CAUTIONS
While reading this User Guide you will find a
series of WARNINGS to be followed to pre-
vent incorrect use of components which
could cause accidents or injuries.
There are also CAUTIONS that must be fol-
lowed to prevent against procedures that
could result in damage to your vehicle.INTRODUCTION
2

Passenger Vehicle
Push and release the unlock button on key
fob to unlock all doors. Push and release the
Cargo unlock button on key fob to unlock the
cargo doors. The turn signal lights will flash
to acknowledge the unlock signal.
To Lock The Doors
Push and release the lock button on the key
fob to lock all doors. The turn signal lights
will flash to acknowledge the signal; the horn
will chirp too during turn signal lights flash-
ing.
If a door is open, the turn signal lights will
flash at an increased rate, and there will be
no horn chirp. This is to indicate that a door is
still open.
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.For maintenance procedures, refer to
“Dealer Service” in “Servicing And Mainte-
nance” in the Owner’s Manual at
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents) or www.owners.mopar.ca
(Canadian Residents).
General Information
The following regulatory statement applies to
all radio frequency (RF) devices equipped in
this vehicle:
This device complies with Part 15 of the FCC
Rules and with Industry Canada license-
exempt RSS standard(s). Operation is sub-
ject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
WARNING!
• It is dangerous to ride in a cargo area, inside or outside of a vehicle. In a colli-
sion, people riding in these areas are
more likely to be seriously injured or
killed.
• Do not allow people to ride in any area of
your vehicle that is not equipped with
seats and seat belts. In a collision,
people riding in these areas are more
likely to be seriously injured or killed.
• Be sure everyone in your vehicle is in a
seat and using a seat belt properly.
Heated Seats — If Equipped
On some models, the front driver and passen-
ger seats may be equipped with heaters in
both the seat cushions and seatbacks. The
controls for the front heated seats are located
on the lower outboard side of the seat.
11

Push the switch once to turn on the heated
seats. The LED on the switch illuminates
when the heated seat is on. Push the switch a
second time to shut the heating elements off.
NOTE:
• This feature is only available with the igni-tion key in MAR (ACC/ON/RUN) position.
• Once a heat setting is selected, heat will be felt within two to five minutes.
WARNING!
• Persons who are unable to feel pain to the skin because of advanced age,
chronic illness, diabetes, spinal cord in-
jury, medication, alcohol use, exhaus-
tion or other physical condition must
exercise care when using the seat
heater. It may cause burns even at low
temperatures, especially if used for long
periods of time
• Do not place anything on the seat or
seatback that insulates against heat,
such as a blanket or cushion. This may
cause the seat heater to overheat. Sit-
ting in a seat that has been overheated
could cause serious burns due to the
increased surface temperature of the
seat.
Folding Rear Seat — If Equipped
To provide additional storage area, each rear
seat can be folded flat to allow for extended
cargo space.
1. Locate the release lever (upper outboard
side of seat), and lift it upward until the
seatback releases.
Heated Seat Switch
Seatback Release Lever
GETTING TO KNOW YOUR VEHICLE
12

INTERIOR LIGHTS
The map lights and dome lights are mounted
between the sun visors on the overhead con-
sole. Each light is turned on by pushing the
corresponding switch.
In auto-mode, the passenger and cargo area
lights will come on automatically when you
open the sliding doors and the rear wing
doors. The lights turn off when you close the
doors.
The lights will fade to off after approximately
30 seconds, or they will immediately fade to
off once the ignition switch is turned to
ON/RUN from the OFF position.
WIPERS AND WASHERS
The windshield wiper/washer lever is located
on the right side of the steering column.
NOTE:
The windshield wipers/washers will only op-
erate with the ignition in the ON/RUN posi-
tion.
Front Wiper Operation
There are five different modes of operation
for the front windshield wipers. The wind-
shield wiper lever can be moved in several
positions to access these modes.
Windshield Wiper Off
This is the normal position of the wiper lever: O.
Low Speed
Rotate the end of the lever upward to the
second detent. The wipers will operate at low
speed.
High Speed
Rotate the end of the lever upward to the
third detent. The wipers will operate at high
speed.
Intermittent Wiper System
Rotate the end of the lever upward to the first
detent. The wipers will operate at intermit-
tent speed. When the vehicle's speed in-
creases, the time between the wipes will
decrease.
Windshield Washers
Pull the windshield wiper/washer lever to-
ward the steering wheel to activate the wash-
ers. The wipers will activate automatically for
three cycles after the lever is released.
Wiper Washer Lever
1 — Pull Front Washer
2 — Push Rear Washer
3 — Intermittent, Low And High Speed
Front Wiper
4 — Mist
GETTING TO KNOW YOUR VEHICLE
18

— Tire Pressure Monitoring System
(TPMS) Warning Light
The warning light switches on and a message
is displayed to indicate that the tire pressure
is lower than the recommended value and/or
that slow pressure loss is occurring. In these
cases, optimal tire duration and fuel con-
sumption may not be guaranteed.
Should one or more tires be in the condition
mentioned above, the display will show the
indications corresponding to each tire in
sequence.
CAUTION!
Do not continue driving with one or more
flat tires as handling may be compro-
mised. Stop the vehicle, avoiding sharp
braking and steering. If a tire puncture
occurs, repair immediately using the dedi-
cated tire repair kit and contact your au-
thorized dealer as soon as possible.
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recom-
mended by the vehicle manufacturer on the vehicle placard or tire inflation pressure la-
bel. (If your vehicle has tires of a different
size than the size indicated on the vehicle
placard or tire inflation pressure label, you
should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has
been equipped with a tire pressure monitor-
ing system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale illu-
minates, you should stop and check your tires
as soon as possible, and inflate them to the
proper pressure. Driving on a significantly
under-inflated tire causes the tire to overheat
and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread
life, and may affect the vehicle’s handling
and stopping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the
driver’s responsibility to maintain correct tire
pressure, even if under-inflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined
with the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately one minute and then
remain continuously illuminated. This se-
quence will continue upon subsequent ve-
hicle start-ups as long as the malfunction
exists. When the malfunction indicator is
illuminated, the system may not be able to
detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of replace-
ment or alternate tires or wheels on the ve-
hicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunc-
tion telltale after replacing one or more tires
or wheels on your vehicle to ensure that the
replacement or alternate tires and wheels
allow the TPMS to continue to function
properly.
35

CAUTION!
• The TPMS has been optimized for theoriginal equipment tires and wheels.
TPMS pressures and warning have been
established for the tire size equipped on
your vehicle. Undesirable system opera-
tion or sensor damage may result when
using replacement equipment that is not
of the same size, type, and/or style.
Aftermarket wheels can cause sensor
damage.
• Using aftermarket tire sealants may
cause the Tire Pressure Monitoring Sys-
tem (TPMS) sensor to become inoper-
able. After using an aftermarket tire
sealant it is recommended that you take
your vehicle to an authorized dealership
to have your sensor function checked.
• After inspecting or adjusting the tire
pressure always reinstall the valve stem
cap. This will prevent moisture and dirt
from entering the valve stem, which
could damage the TPMS sensor. NOTE:
• The TPMS is not intended to replace nor-
mal tire care and maintenance or to provide
warning of a tire failure or condition.
• The TPMS should not be used as a tire pressure gauge while adjusting your tire
pressure.
• Driving on a significantly under-inflated tire causes the tire to overheat and can lead to
tire failure. Under-inflation also reduces
fuel efficiency and tire tread life, and may
affect the vehicle’s handling and stopping
ability.
• The TPMS is not a substitute for proper tire maintenance, and it is the driver’s respon-
sibility to maintain correct tire pressure
using an accurate tire pressure gauge, even
if under-inflation has not reached the level
to trigger illumination of the TPM Telltale
Light.
• Seasonal temperature changes will affect tire pressure, and the TPMS will monitor
the actual tire pressure in the tire.
Base System
This is the TPMS warning indicator
located in the instrument cluster.
The TPMS uses wireless technology
with wheel rim mounted electronic sensors to
monitor tire pressure levels. Sensors,
mounted to each wheel as part of the valve
stem, transmit tire pressure readings to the
Receiver Module.
NOTE:
It is particularly important for you to check
the tire pressure in all of the tires on your
vehicle regularly and to maintain the proper
pressure.
The TPMS consists of the following compo-
nents:
• Receiver Module.
• Four Tire Pressure Monitoring Sensors.
• Tire Pressure Monitoring Telltale Light.
43

6. In case of tire replacement, if the vehicleis driven for short periods of time, then the
system can take a while to be restored.
NOTE:
For a correct Tire Pressure Monitoring behav-
ior, please wait for about 20 minutes in
key-off during each tire substitution.
General Information
This device complies with Part 15 of the FCC
rules and RSS 210 of Industry Canada. Op-
eration is subject to the following conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
OCCUPANT RESTRAINT SYSTEMS
Some of the most important safety features in
your vehicle are the restraint systems:
Occupant Restraint Systems
• Seat Belt Systems
• Supplemental Restraint Systems (SRS) Air Bags
• Child Restraints
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask your autho-
rized dealer.
Important Safety Precautions
Please pay close attention to the information
in this section. It tells you how to use your
restraint system properly, to keep you and
your passengers as safe as possible.
Here are some simple steps you can take to
minimize the risk of harm from a deploying
air bag: 1. Children 12 years old and under should
always ride buckled up in a vehicle with a
rear seat.
2. If a child from 2 to 12 years old (not in a rear-facing child restraint) must ride in
the front passenger seat, move the seat as
far back as possible and use the proper
child restraint. (Refer to “Child Re-
straints” in the section for further
information).
3. Children that are not big enough to wear the vehicle seat belt properly (refer to
“Child Restraints” in this section for fur-
ther information) should be secured in a
vehicle with a rear seat in child restraints
or belt-positioning booster seats. Older
children who do not use child restraints or
belt-positioning booster seats should ride
properly buckled up in a vehicle with a
rear seat.
4. Never allow children to slide the shoulder belt behind them or under their arm.
5. You should read the instructions provided with your child restraint to make sure that
you are using it properly.
45

Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Cur-
tains (SABICs) are located above the side
windows. The trim covering the SABICs is
labeled “SRS AIRBAG” or “AIRBAG.”SABICs may help reduce the risk of head and
other injuries to front and rear seat outboard
occupants in certain side impacts, in addi-
tion to the injury reduction potential provided
by the seat belts and body structure.
The SABIC deploys downward, covering the
side windows. An inflating SABIC pushes the
outside edge of the headliner out of the way
and covers the window. The SABICs inflate
with enough force to injure occupants if they
are not belted and seated properly, or if items
are positioned in the area where the SABICs
inflate. Children are at an even greater risk of
injury from a deploying air bag.
The SABICs may help reduce the risk of
partial or complete ejection of vehicle occu-
pants through side windows in certain side
impact events.
WARNING!
• Do not mount equipment, or stack lug-
gage or other cargo up high enough to
block the deployment of the SABICs.
The trim covering above the side win-
dows where the SABIC and its deploy-
WARNING!
ment path are located should remain
free from any obstructions.
• In order for the SABICs to work as in-
tended, do not install any accessory
items in your vehicle which could alter
the roof. Do not add an aftermarket sun-
roof to your vehicle. Do not add roof
racks that require permanent attach-
ments (bolts or screws) for installation
on the vehicle roof. Do not drill into the
roof of the vehicle for any reason.
Side Impacts
The Side Air Bags are designed to activate in
certain side impacts. The Occupant Restraint
Controller (ORC) determines whether the de-
ployment of the Side Air Bags in a particular
impact event is appropriate, based on the
severity and type of collision. The side impact
sensors aid the ORC in determining the ap-
propriate response to impact events. The sys-
tem is calibrated to deploy the Side Air Bags
on the impact side of the vehicle during
impacts that require Side Air Bag occupant
protection. In side impacts, the Side Air Bags
Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location
57