service Ram ProMaster City 2018 User Guide

18VM-926-AA
RAM ProMaster CITYFirst EditionUser GUIDE
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2018
RAM
PROMASTER CITY
USER
GUIDE

Congratulations on selecting your new FCA
US LLC vehicle. Be assured that it represents
precision workmanship, distinctive styling,
and high quality.
ALWAYS drive safely and pay attention to the
road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibil-
ity and assume all risks related to the use of
the features and applications in this vehicle.
Only use the features and applications when
it is safe to do so. Failure to do so may result
in an accident involving serious injury or
death.
This guide illustrates and describes the op-
eration of features and equipment that are
either standard or optional on this vehicle.
This guide may also include a description of
features and equipment that are no longeravailable or were not ordered on this vehicle.
Please disregard any features and equipment
described in this guide that are not available
on this vehicle. FCA US LLC reserves the
right to make changes in design and specifi-
cations and/or make additions to or improve-
ments to its products without imposing any
obligation upon itself to install them on prod-
ucts previously manufactured.
This User Guide has been prepared to help
you quickly become acquainted with the im-
portant features of your vehicle. It contains
most things you will need to operate and
maintain the vehicle, including emergency
information.
For complete owner information, refer to
your Owner’s Manual at
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents) or www.owners.mopar.ca (Ca-
nadian Residents) for further information.
For
your convenience, the information contained
on this site may also be printed and saved for
future reference.
FCA US LLC is committed to protecting our
environment and natural resources. By con-
verting from paper to electronic delivery for
the majority of the user information for your
vehicle, together we greatly reduce the de-
mand for tree-based products and lessen the
stress on our environment.
When it comes to service, remember that your
authorized dealer knows your vehicle best,
has factory-trained technicians and genuine
MOPAR
®parts, and cares about your satis-
faction.
WELCOME FROM FCA US LLC
1

Passenger Vehicle
Push and release the unlock button on key
fob to unlock all doors. Push and release the
Cargo unlock button on key fob to unlock the
cargo doors. The turn signal lights will flash
to acknowledge the unlock signal.
To Lock The Doors
Push and release the lock button on the key
fob to lock all doors. The turn signal lights
will flash to acknowledge the signal; the horn
will chirp too during turn signal lights flash-
ing.
If a door is open, the turn signal lights will
flash at an increased rate, and there will be
no horn chirp. This is to indicate that a door is
still open.
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.For maintenance procedures, refer to
“Dealer Service” in “Servicing And Mainte-
nance” in the Owner’s Manual at
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents) or www.owners.mopar.ca
(Canadian Residents).
General Information
The following regulatory statement applies to
all radio frequency (RF) devices equipped in
this vehicle:
This device complies with Part 15 of the FCC
Rules and with Industry Canada license-
exempt RSS standard(s). Operation is sub-
ject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. This device must accept any interference received, including interference that may
cause undesired operation.
NOTE:
Changes or modifications not expressly ap-
proved by the party responsible for compli-
ance could void the user’s authority to oper-
ate the equipment.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
WARNING!
• It is dangerous to ride in a cargo area, inside or outside of a vehicle. In a colli-
sion, people riding in these areas are
more likely to be seriously injured or
killed.
• Do not allow people to ride in any area of
your vehicle that is not equipped with
seats and seat belts. In a collision,
people riding in these areas are more
likely to be seriously injured or killed.
• Be sure everyone in your vehicle is in a
seat and using a seat belt properly.
Heated Seats — If Equipped
On some models, the front driver and passen-
ger seats may be equipped with heaters in
both the seat cushions and seatbacks. The
controls for the front heated seats are located
on the lower outboard side of the seat.
11

NOTE:
• If fog or mist appears on the windshield orside glass, select Defrost mode and in-
crease blower speed if needed.
• If your air conditioning performance seems lower than expected, check the front of the
A/C condenser (located in front of the ra-
diator), for an accumulation of dirt or in-
sects. Clean with a gentle water spray from
the front of the radiator and through the
condenser.
Recirculation
When outside air contains smoke, odors, or
high humidity, or if rapid cooling is desired,
you may wish to recirculate interior air by
pressing the Recirculation control button.
The recirculation indicator will illuminate
when this button is selected. Press the but-
ton a second time to turn off the Recircula-
tion mode and allow outside air into the
vehicle. NOTE:
In cold weather, use of recirculation mode
may lead to excessive window fogging. On
systems with Manual Climate Controls, the
Recirculation mode is not allowed in Defrost
mode to improve window clearing operation.
Recirculation will be disabled automatically
if this mode is selected. Attempting to use
Recirculation while in this mode will cause
the LED in the control button to blink and
then turn off.
Operating Tips
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to pro-
vide proper corrosion protection and to pro-
tect against engine overheating. OAT coolant
(conforming to MS.90032) is recommended.
Refer to “Dealer Service” in “Servicing And
Maintenance” in your Owner’s Manual at
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents) or www.owners.mopar.ca
(Canadian Residents) for proper coolant se-
lection.
Winter Operation
To ensure the best possible heater and de-
froster performance, make sure the engine
cooling system is functioning properly and
the proper amount, type, and concentration
of coolant is used. Refer to “Dealer Service”
in “Servicing And Maintenance” in your Own-
er’s Manual at
www.mopar.com/en-us/
care/owners-manual.html
(U.S. Residents) or
www.owners.mopar.ca (Canadian Residents)
for proper coolant selection. Use of the air
Recirculation mode during Winter months is
not recommended because it may cause win-
dow fogging.
Vacation/Storage
Any time you store your vehicle or keep it out
of service (i.e., vacation) for two weeks or
more, run the air conditioning system at idle
for about five minutes in fresh air with the
blower setting on high. This will ensure ad-
equate system lubrication to minimize the
possibility of compressor damage when the
system is started again.
GETTING TO KNOW YOUR VEHICLE
24

Window Fogging
Vehicle windows tend to fog on the inside of
the glass in mild, rainy and/or humid weather.
Windows may frost on the inside of the glass
in very cold weather. To clear the windows,
select Defrost or Mix mode and increase the
front blower speed. Do not use the Recircu-
lation mode without A/C for long periods, as
fogging may occur.
Outside Air Intake
Make sure the air intake, located directly in
front of the windshield, is free of obstructions
such as leaves. Leaves collected in the air
intake may reduce airflow, can cause odor,
and if they enter the plenum they could plug
the water drains. In Winter months make sure
the air intake is clear of ice, slush and snow.
A/C Air Filter
The climate control system filters outside air
containing dust, pollen and some odors.
Strong odors cannot be totally filtered out.
Refer to “Dealer Service” in “Servicing and
Maintenance” in your Owner’s Manual on
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents) or www.owners.mopar.ca
(Canadian Residents) for filter replacement
instructions.
HOOD
Opening
To open the hood, two latches must be re-
leased.
1. Pull the release lever located below theinstrument panel and in front of the driv-
er's door.
2. Move to the outside of the vehicle, reach into the opening beneath the center of the
hood and push up the safety latch lever to
release it, before raising the hood.
3. Raise the hood and place the hood prop rod in hood slot to secure the hood in the
open position.
CAUTION!
Be sure to disengage the rod and secure it
in close position before closing the hood.
Damage may occur.
Closing
WARNING!
Be sure the hood is fully latched before
driving your vehicle. If the hood is not fully
latched, it could open when the vehicle is
in motion and block your vision. Failure to
follow this warning could result in serious
injury or death.
CAUTION!
To prevent possible damage, do not slam
the hood to close it. Lower hood to approxi-
mately 12 inches (30 cm) and drop the
hood to close. Make sure hood is fully
closed for both latches. Never drive ve-
hicle unless hood is fully closed, with both
latches engaged.
25

•UP Arrow Button
Push and release the uparrow button to
scroll upward through the main menu and
submenus.
• DOWN Arrow Button
Push and release the downarrow button to
scroll downward through the main menu
and submenus.
NOTE:
If equipped with a Uconnect system, some of
the menu items will be present in the radio
head unit. Refer to “Uconnect Settings” in
“Multimedia” in the Owner’s Manual at
www.mopar.com/en-us/care/owners-manual.html
(U.S. Residents) or www.owners.mopar.ca
(Canadian Residents) for further information.
Dimmer:
With headlights on and without entering in
the menu, push the upordown arrow button
to increase or decrease the brightness of the
instrument panel, graphics and command
buttons. Selecting An Option Of The Main Menu With
Submenu:
1. Briefly push and release the
MENUbutton
to display the first submenu option.
2. Push and release the upordown arrow
button (by single pushes) to scroll through
all the submenu options.
3. Briefly push and release the MENUbutton
to select the displayed submenu option
and to open the relevant setup menu.
4. Push and release the upordown arrow
button (by single pushes) to select the
new setting for this submenu option.
5. Briefly push and release the MENUbutton
to store the new setting and go back to the
previously selected submenu option.
6. Push and hold the MENUbutton to return
to the main menu (short hold) or the main
screen (longer hold).
WARNING LIGHTS AND MESSAGES
Red Warning Lights
— Air Bag Warning Light
This light will turn on for four to eight seconds
as a bulb check when the ignition is placed in
the ON/RUN or MAR/ON/RUN position. If the
light is either not on during startup, stays on,
or turns on while driving, have the system
inspected at an authorized dealer as soon as
possible. This light will illuminate with a
single chime when a fault with the Air Bag
Warning Light has been detected, it will stay
on until the fault is cleared. If the light comes
on intermittently or remains on while driving,
have an authorized dealer service the vehicle
immediately.
— Brake Warning Light
This light monitors various brake functions,
including brake fluid level and parking brake
application. If the brake light turns on it may
indicate that the parking brake is applied,
that the brake fluid level is low, or that there
is a problem with the anti-lock brake system
reservoir.
31

If the light remains on when the parking
brake has been disengaged, and the fluid
level is at the full mark on the master cylinder
reservoir, it indicates a possible brake hy-
draulic system malfunction or that a problem
with the Brake Booster has been detected by
the Anti-Lock Brake System (ABS) / Elec-
tronic Stability Control (ESC) system. In this
case, the light will remain on until the condi-
tion has been corrected. If the problem is
related to the brake booster, the ABS pump
will run when applying the brake, and a brake
pedal pulsation may be felt during each stop.
The dual brake system provides a reserve
braking capacity in the event of a failure to a
portion of the hydraulic system. A leak in
either half of the dual brake system is indi-
cated by the Brake Warning Light, which will
turn on when the brake fluid level in the
master cylinder has dropped below a speci-
fied level.
The light will remain on until the cause is
corrected.NOTE:
The light may flash momentarily during sharp
cornering maneuvers, which change fluid
level conditions. The vehicle should have
service performed, and the brake fluid level
checked.
If brake failure is indicated, immediate repair
is necessary.
WARNING!
Driving a vehicle with the red brake light
on is dangerous. Part of the brake system
may have failed. It will take longer to stop
the vehicle. You could have a collision.
Have the vehicle checked immediately.
Vehicles equipped with the Anti-Lock Brake
System (ABS) are also equipped with Elec-
tronic Brake Force Distribution (EBD). In the
event of an EBD failure, the Brake Warning
Light will turn on along with the ABS Light.
Immediate repair to the ABS system is re-
quired.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from
the OFF position to the ON/RUN position. The light should illuminate for approximately
two seconds. The light should then turn off
unless the parking brake is applied or a brake
fault is detected. If the light does not illumi-
nate, have the light inspected by your autho-
rized dealer.
The light also will turn on when the parking
brake is applied with the ignition switch in
the ON/RUN position.
NOTE:
This light shows only that the parking brake is
applied. It does not show the degree of brake
application.
— Battery Charge Warning Light
This light illuminates when the battery is not
charging properly. If it stays on while the
engine is running, there may be a malfunc-
tion with the charging system. Contact your
authorized dealer as soon as possible.
This indicates a possible problem with the
electrical system or a related component.
— Door Open Warning Light
This indicator will illuminate when one or
more door(s) are not fully closed.
GETTING TO KNOW YOUR INSTRUMENT PANEL
32

NOTE:
If the vehicle is moving and a door is opened,
there will also be a single chime.
— Electronic Throttle Control (ETC)
Warning Light
This light informs you of a problem with the
Electronic Throttle Control (ETC) system. If a
problem is detected while the vehicle is run-
ning, the light will either stay on or flash
depending on the nature of the problem.
Cycle the ignition when the vehicle is safely
and completely stopped and the transmission
is placed in the PARK position. The light
should turn off. If the light remains on with
the vehicle running, your vehicle will usually
be drivable; however, see an authorized
dealer for service as soon as possible.
If the light continues to flash when the ve-
hicle is running, immediate service is re-
quired and you may experience reduced per-
formance, an elevated/rough idle, or engine
stall and your vehicle may require towing. The
light will come on when the ignition is placed
in the ON/RUN or MAR/ON/RUN position and remain on briefly as a bulb check. If the light
does not come on during starting, have the
system checked by an authorized dealer.
— Engine Temperature Warning Light
This light warns of an overheated engine
condition. If the engine coolant temperature
is too high, this indicator will illuminate and a
single chime will sound. If the temperature
reaches the upper limit, a continuous chime
will be sound for four minutes or until the
engine is allowed to cool whichever comes
first.
If the light turns on while driving, safely pull
over and stop the vehicle. If the A/C system is
on, turn it off. Also, shift the transmission
into NEUTRAL and idle the vehicle. If the
temperature reading does not return to nor-
mal, turn the engine off immediately and call
for service. Refer to “If Your Engine Over-
heats” in “In Case Of Emergency” for further
information.
— Oil Pressure Warning Light
This light indicates low engine oil pressure. If
the light turns on while driving, stop the
vehicle and shut off the engine as soon as
possible. A chime will sound when this light
turns on.
Do not operate the vehicle until the cause is
corrected. This light does not indicate how
much oil is in the engine. The engine oil level
must be checked under the hood.
— Transmission Temperature Warning
Light — If Equipped
This light indicates that there is excessive
transmission fluid temperature that might
occur with severe usage such as trailer tow-
ing. If this light turns on, stop the vehicle and
run the engine at idle or slightly faster, with
the transmission in PARK or NEUTRAL, until
the light turns off. Once the light turns off,
you may continue to drive normally.
WARNING!
If you continue operating the vehicle when
the Transmission Temperature Warning
33

WARNING!
Light is illuminated you could cause the
fluid to boil over, come in contact with hot
engine or exhaust components and cause a
fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated
will eventually cause severe transmission
damage or transmission failure.
— Seat Belt Reminder Warning Light
When the ignition is first placed in the ON/
RUN or MAR/ON/RUN position, if the driver’s
seat belt is unbuckled, a chime will sound
and the light will turn on. When driving, if the
driver or front passenger seat belt remains
unbuckled, the Seat Belt Reminder Light will
flash or remain on continuously and a chime
will sound. Refer to “Occupant Restraints
Systems” in “Safety” for further information.
— Transmission Fault Warning Light
This light will illuminate (together with a
message in the instrument cluster display
and a buzzer) to indicate a transmission
fault. Contact your authorized dealer if the
message remains after restarting the engine.
— Engine Oil Level Warning Light
This warning light appears on the panel when
the engine oil level falls below the minimum
recommended value. Restore the correct en-
gine oil level or contact your authorized
dealer for service.
Yellow Warning Lights
— Anti-Lock Brake (ABS) Warning
Light
This light monitors the Anti-Lock Brake Sys-
tem (ABS). The light will turn on when the
ignition is placed in the ON/RUN or MAR/ON/
RUN position and may stay on for as long as
four seconds.
If the ABS light remains on or turns on while
driving, then the Anti-Lock portion of the
brake system is not functioning and service is required. However, the conventional brake
system will continue to operate normally if
the brake warning light is not on.
If the ABS light is on, the brake system
should be serviced as soon as possible to
restore the benefits of Anti-Lock Brakes. If
the ABS light does not turn on when the
ignition is placed in the ON/RUN or MAR/ON/
RUN position, have the light inspected by an
authorized dealer.
— Low Fuel Warning Light
When the fuel level reaches approximately
2–6 gal (9–11 L) this light will turn on, and
remain on until fuel is added.
— Generic Warning Light
The Generic Warning Light will illuminate if
any of the following conditions occur: Engine
Oil Pressure Sensor Failure, External Light
Failure, Parking Sensor Failure, DST System
Failure, Stop/Start failure, or Air Bag telltale
recovery.
The telltale will blink in case of Air Bag
Warning Light Failure. Contact an authorized
dealer immediately for service.
GETTING TO KNOW YOUR INSTRUMENT PANEL
34

CAUTION!
The TPMS has been optimized for the
original equipment tires and wheels.
TPMS pressures and warning have been
established for the tire size equipped on
your vehicle. Undesirable system opera-
tion or sensor damage may result when
using replacement equipment that is not
of the same size, type, and/or style. After-
market wheels can cause sensor damage.
Using aftermarket tire sealants may cause
the Tire Pressure Monitoring System
(TPMS) sensor to become inoperable. Af-
ter using an aftermarket tire sealant it is
recommended that you take your vehicle
to your authorized dealer to have your
sensor function checked.
— Vehicle Security Warning Light
This telltale will illuminate when the vehicle
security alarm system has detected an at-
tempt was made to break into the vehicle.
— Engine Check/Malfunction Indica-
tor Warning Light (MIL)
The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard Diagnostic
System called OBD II that monitors engine
and automatic transmission control systems.
The light will illuminate when the ignition is
in the ON/RUN position before engine start.
If the bulb does not come on when turning
the key from OFF to ON/RUN, have the con-
dition checked promptly.
Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illumi-
nate the light after engine start. The vehicle
should be serviced if the light stays on
through several typical driving styles. In most
situations, the vehicle will drive normally and
will not require towing.
When the engine is running, the MIL may
flash to alert serious conditions that could
lead to immediate loss of power or severe
catalytic converter damage. The vehicle
should be serviced as soon as possible if this
occurs.
WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher tem-
peratures than in normal operating condi-
tions. This can cause a fire if you drive
slowly or park over flammable substances
such as dry plants, wood, cardboard, etc.
This could result in death or serious injury
to the driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction
Indicator Light (MIL) on could cause dam-
age to the vehicle control system. It also
could affect fuel economy and driveability.
If the MIL is flashing, severe catalytic
converter damage and power loss will soon
occur. Immediate service is required.
GETTING TO KNOW YOUR INSTRUMENT PANEL
36