lock Ram ProMaster City 2019 Owner's Manual

GETTING TO KNOW YOUR VEHICLE
CONTENTS
KEYS .................................16
▫ KeyFob..............................16
▫ To Lock The Doors .......................17
▫ Sound Horn With Lock ...................18
▫ Key Fob Battery Replacement ..............18
▫ Programming Additional Key Fobs ...........19
▫ General Information .....................19
 IGNITION SWITCH .......................19
▫ Ignition Key Removal ....................19
▫ Key-In-Ignition Reminder .................20
 SENTRY KEY ...........................20
▫ Replacement Keys .......................21
▫ General Information .....................21
 VEHICLE SECURITY ALARM — IF EQUIPPED . . .22 ▫
To Arm The System ......................22
▫ To Disarm The System ....................22
▫ Rearming Of The System ..................22
▫ Security System Manual Override ............22
 DOORS ...............................23
▫ Door Locks ...........................23
▫ Sliding Side Door .......................25
▫ Child Lock System .......................27
▫ Double Rear Swing Doors .................28
 SEATS ................................29
▫ Manual Adjustment (Front Seats) ............29
▫ Heated Seats — If Equipped ...............31
▫ Folding Rear Seat — If Equipped ............32
 HEAD RESTRAINTS ......................343

KEYS
Key Fob
Your vehicle uses a key start ignition system. The ignition
system consists of a key fob with a Remote Keyless Entry
(RKE) and an ignition switch.
The key fob contains an integrated mechanical key. To use
the mechanical key, simply push the mechanical key re-
lease button.
In case you need duplicate keys, please contact an autho-
rized dealer so that they can order copies for you.Remote Keyless Entry (RKE)
This system allows you to lock or unlock the doors from
distances up to approximately 66 ft (20 m) using a hand-
held key fob. The key fob does not need to be pointed at the
vehicle to activate the system.
Key Fob With Integrated Mechanical Key
1 — Key Blade Release Button
2 — Driver/Passenger Unlock Button
3 — Lock Button
4 — Cargo Lock/Unlock Button
16 GETTING TO KNOW YOUR VEHICLE

NOTE:The key fob may not be able to be detected by the
vehicle if it is located next to a mobile phone, laptop or
other electronic device; these devices may block the key
fob’s wireless signal.
To Unlock The Doors
Cargo Vehicle (Canada) — If Equipped
Push and release the unlock button on key fob to unlock
the front two doors. Push and release the Cargo unlock button on key fob to unlock the cargo area (side lateral
sliding doors and rear doors). The turn signal lights will
flash to acknowledge the unlock signal.
Cargo Vehicle (United States) — If Equipped
Push and release the unlock button on key fob to unlock all
doors. Push and release the Cargo unlock button on key
fob to unlock the cargo doors. The turn signal lights will
flash to acknowledge the unlock signal.
Passenger Vehicle
Push and release the unlock button on key fob to unlock all
doors. Push and release the Cargo unlock button on key
fob to unlock the cargo doors. The turn signal lights will
flash to acknowledge the unlock signal.
To Lock The Doors
Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash to acknowledge the
signal. If a door is open, the turn signal lights will flash at
an increased rate. This is to indicate that a door is still open.
Horn activation settings after an RF lock command can be
adjusted manually. For further information, refer to
“Uconnect Settings” in “Multimedia”.Key Fob
3
GETTING TO KNOW YOUR VEHICLE 17

Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
Refer to “Dealer Service” in “Servicing And Maintenance”
for maintenance procedures.
Sound Horn With Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off. To change the current setting, refer to
“Uconnect Settings” in “Multimedia” for further informa-
tion.
Key Fob Battery Replacement
NOTE:Perchlorate Material – special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
The recommended replacement battery is CR2032.
1. Push the mechanical key release button and release the mechanical key to access the battery case screw located
on the side of the key fob. 2. Rotate the screw located on the side of the key fob using
a small screwdriver.
3. Take out the battery case. Remove and replace the battery observing its polarity.
4. Refit the battery case inside the key fob and turn the screw to lock it into place.
Key Fob Screw Location
18 GETTING TO KNOW YOUR VEHICLE

Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
NOTE:Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to another ve-
hicle.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
IGNITION SWITCH
Ignition Key Removal
1. Place the gear selector in PARK.
2. Rotate the key to the STOP/OFF/LOCK position.
3. Remove the key from the ignition switch lock cylinder.
Ignition Switch Positions1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
3
GETTING TO KNOW YOUR VEHICLE 19

WARNING!
•Before exiting a vehicle, always shift the transmis-
sion into PARK, apply the parking brake, and re-
move the key fob from the vehicle. When leaving the
vehicle, always lock your vehicle. In case you switch
off the vehicle and the transmission is not in PARK
position, a warning message will appear on the
cluster which suggests you to shift the transmission
into PARK position and, then, you can remove the
key within 15 seconds. If 15 seconds expire, you have
to rotate the key from OFF/LOCK position to ON/
RUN position and come back to OFF/LOCK position
in order to remove the key.
•
Never leave children alone in a vehicle, or with access
to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the gear selector.
•Do not leave the key fob in or near the vehicle, or in a
location accessible to children. A child could operate
power windows, other controls, or move the vehicle.
(Continued)
WARNING! (Continued)
•Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is STOP/OFF/LOCK
sounds a signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
20 GETTING TO KNOW YOUR VEHICLE

The system uses ignition keys which have an embedded
electronic chip (transponder) to prevent unauthorized ve-
hicle operation. Therefore, only keys that are programmed
to the vehicle can be used to start and operate the vehicle.
NOTE:A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the ignition
switch lock cylinder for that vehicle.
If the vehicle security light is on after the key is turned to
the ON/RUN position, it indicates that there is a problem
with the electronics.
CAUTION!
• Always remove the Sentry Key from the vehicle and
lock all doors when leaving the vehicle unattended.
• The Sentry Key Immobilizer system is not compat-
ible with some aftermarket remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the keys provided with your new vehicle have been
programmed to the vehicle electronics.
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once a
Sentry Key has been programmed to a vehicle, it cannot be
programmed to any other vehicle. When having the Sentry
Key Immobilizer System serviced, bring all vehicle keys
with you to an authorized dealer.
The VIN is required for authorized dealer replacement of
keys. Duplication of keys may be performed at an autho-
rized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
3
GETTING TO KNOW YOUR VEHICLE 21

NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors and
ignition for unauthorized operation. When the Vehicle
Security Alarm is activated, interior switches for door locks
are disabled. The system provides both audible and visible
signals. Every intrusion attempt causes three continuous
alarm cycles. Every alarm cycle lasts for 30 seconds. For 26
seconds, the horn will sound, and the turn signal lights will
flash. For four seconds, it will pause. After a maximum of
10 alarm cycles, only the turn signal lights will flash until
the next alarm activation.
To Arm The System
To arm the system, the vehicle security alarm will set when
you use the key fob to lock the doors. If a door or the hood
is not properly shut, the alarm system will not be armed.
To Disarm The System
Use the key fob to unlock the door and disarm the system.
The vehicle security alarm will also disarm if a pro-
grammed Sentry Key is inserted into the ignition switch. To exit the alarming mode, push the key fob unlock button, or
insert a programmed Sentry Key into the ignition switch.
The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle
security alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
vehicle security alarm.
Rearming Of The System
If the system has not been disabled, the vehicle security
alarm will rearm itself after the 15 additional minutes of
turn lamps flashing. If the condition which initiated the
alarm is still present, the system will ignore that condition
and monitor the remaining doors and ignition.
Security System Manual Override
The vehicle security alarm will not arm/disarm if you
lock/unlock the doors using the manual door lock plunger.
22 GETTING TO KNOW YOUR VEHICLE

DOORS
Door Locks
The door locks can be locked or unlocked from inside the
vehicle by using the door handle.
•To lock the doors, push down on the door handle.
• To unlock the doors, pull up on the door handle.
Locking The Doors From The Outside
Follow the below methods to lock the vehicle from the
outside
Locking With A Key Fob
Central Lock
Key Fob
1 – Key Blade Release Button
2 – Driver Passenger Unlock Button
3 – Lock Button
4 – Cargo Lock/Unlock Button
3
GETTING TO KNOW YOUR VEHICLE 23

Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash to acknowledge the
signal.
Horn activation settings after an RF lock command can be
adjusted manually. For further information, refer to
“Uconnect Settings” in “Multimedia”.
Locking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the doors exterior lock cylinder
and turn the key clockwise to lock the front door.Unlock The Doors From The Outside
Follow the below methods to unlock the vehicle from the
outside:
Unlocking With A Key Fob For All Passenger Vans and
US Cargo Vans (If Equipped)
To unlock all the doors, push and release the unlock button
on the key fob. The turn signal lights will flash to acknowl-
edge the unlock signal. Push and release the Cargo unlock
button to unlock the rear cargo doors only.
Unlocking With A Key Fob For Canadian Cargo Vans (If
Equipped)
Push and release the unlock button to unlock the front
doors. Push and release the Cargo unlock button to unlock
the side sliding doors and the rear cargo doors.
Unlocking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock the
all doors.
Key Blade Released
24 GETTING TO KNOW YOUR VEHICLE