warning Ram ProMaster City 2019 Owner's Manual

VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
FCA US LLC shall be deemed to be deleted and the name
FCA Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-
drinking driver, call a cab, a friend, or use public trans-
portation.
WARNING!
Driving after drinking can lead to an accident.
Your perceptions are less sharp, your reflexes are
slower, and your judgment is impaired when you
have been drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or op-
tional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
FCA US LLC reserves the right to make changes in design
and specifications, and/or make additions to or improve-
ments to its products without imposing any obligation
upon itself to install them on products previously manu-
factured.
Copyright © 2018 FCA US LLC

INTRODUCTION
CONTENTS
INTRODUCTION .........................4
 HOW TO USE THIS MANUAL ...............5
▫ Essential Information ......................5
▫ Symbols ...............................5 
WARNINGS AND CAUTIONS ................5
 VAN CONVERSIONS/CAMPERS ..............5
 VEHICLE MODIFICATIONS/ALTERATIONS .....6
1

INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styl-
ing, and high quality. This Owner ’s Manual has been
prepared with the assistance of service and engineering
specialists to acquaint you with the operation and mainte-
nance of your vehicle. It is supplemented by Warranty
Information, and customer oriented documents. In the
attached Warranty Booklet, you will find a description of
the services that FCA offers to its customers, the Warranty
Certificate and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommenda-
tions, tips, and important warnings in this manual will
help assure safe and enjoyable operation of your vehicle.
Be sure you are familiar with all vehicle controls, particu-
larly those used for braking, steering, transmission, and
transfer case shifting (if equipped). Learn how your vehicle
handles on different road surfaces. Your driving skills will
improve with experience.This Owner ’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related
to the trim level, engine, and version that you have
purchased. Any content introduced throughout the Own-
er ’s Information, that may or may not be applicable to your
vehicle, will be identified with the wording “If Equipped”.
All data contained in this publication are intended to help
you use your vehicle in the best possible way. FCA aims at
a constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
NOTE:
After reviewing the Owner ’s Information, it should
be stored in the vehicle for convenient referencing, and
remain with the vehicle when sold.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained techni-
cians and genuine MOPAR® parts, and cares about your
satisfaction.
4 INTRODUCTION

HOW TO USE THIS MANUAL
Essential Information
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the items
of equipment ordered, certain descriptions and illustra-
tions may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Symbols
Some vehicle components have colored labels whose sym-
bols indicate precautions to be observed when using this
component. Refer to “Warning Lights and Messages” in
“Getting To Know Your Instrument Panel” for further
information on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner ’s Manual containsWARNINGSagainst oper-
ating procedures that could result in a collision, bodily
injury and/or death. It also contains CAUTIONSagainst
procedures that could result in damage to your vehicle. If you do not read this entire Owner ’s Manual, you may miss
important information. Observe all Warnings and Cau-
tions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body
modifications or special equipment installed by van
conversion/camper manufacturers/body builders. U.S.
residents refer to the Warranty Information book, Section
2.1.C. Canadian residents refer to the “What Is Not Cov-
ered” section of the Warranty Information book. Such
equipment includes video monitors, VCRs, heaters, stoves,
refrigerators, etc. For warranty coverage and service on
these items, contact the applicable manufacturer.
Operating instructions for the special equipment installed
by the conversion/camper manufacturer should also be
supplied with your vehicle. If these instructions are miss-
ing, please contact your authorized dealer for assistance in
obtaining replacement documents from the applicable
manufacturer.
For information on the Body Builder ’s Guide refer to
www.rambodybuilder.com. This website contains dimen-
sional and technical specifications for your vehicle. It is
1
INTRODUCTION 5

intended for Second Stage Manufacturer’s technical sup-
port. For service issues, contact your authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and may
lead to a collision resulting in serious injury or death.
6 INTRODUCTION

WARNING!
•Before exiting a vehicle, always shift the transmis-
sion into PARK, apply the parking brake, and re-
move the key fob from the vehicle. When leaving the
vehicle, always lock your vehicle. In case you switch
off the vehicle and the transmission is not in PARK
position, a warning message will appear on the
cluster which suggests you to shift the transmission
into PARK position and, then, you can remove the
key within 15 seconds. If 15 seconds expire, you have
to rotate the key from OFF/LOCK position to ON/
RUN position and come back to OFF/LOCK position
in order to remove the key.
•
Never leave children alone in a vehicle, or with access
to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the gear selector.
•Do not leave the key fob in or near the vehicle, or in a
location accessible to children. A child could operate
power windows, other controls, or move the vehicle.
(Continued)
WARNING! (Continued)
•Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is STOP/OFF/LOCK
sounds a signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
20 GETTING TO KNOW YOUR VEHICLE

3. Repeat steps 1 and 2 for the opposite rear door.
The device remains engaged even if the doors are unlocked
remotely. This system prevents the sliding side doors to be
opened from the inside.
WARNING!
Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be opened from
the outside when the Child-Protection locks are en-
gaged (locked).
NOTE: For emergency exit from the rear seats when the
Child-Protection Door Lock System is engaged, manually
raise the door lock knob to the unlocked position, roll
down the window, and open the door using the outside
door handle.
Double Rear Swing Doors
The rear double swing doors are fitted through a fastening
system which stops them when they reach an opening
angle of approximately 90 degrees.
To open them wider to an angle of 180 degrees, push the
locking device (one on each side) and simultaneously open
the doors. Using the key fob on the door, you can do the following:
•
For Cargo versions with swing door/cargo doors: cen-
trally unlock the load compartment (sliding side doors +
rear swing doors/tailgate), centrally lock all the doors.
• For versions with swing door: local unlocking/locking.
Opening/Closing The First Swing Door From The
Outside
To open the door, turn the key in the lock or push the cargo
unlock button on the key fob and then pull the exterior
handle to the left. To close the door, turn the key in the lock
or push the lock button on the key fob.
Emergency Opening Of The First Swing Door From
The Inside
From inside the vehicle, use the interior door release
mechanism located on the left rear trim panel.
Opening The Second Swing Door
After having opened the first door, pull the handle located
on the door face toward the rear of the vehicle.
28 GETTING TO KNOW YOUR VEHICLE

SEATS
Seats are a part of the Occupant Restraint System of the
vehicle.
WARNING!
•It is dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured or
killed.
• Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat belts.
In a collision, people riding in these areas are more
likely to be seriously injured or killed.
• Be sure everyone in your vehicle is in a seat and
using a seat belt properly.
Manual Adjustment (Front Seats)
The front driver and passenger seats can be adjusted
forward and rearward, and if equipped, may be reclined
and the height and lumbar can be adjusted.
WARNING!
• Adjusting a seat while driving may be dangerous.
Moving a seat while driving could result in loss of
control which could cause a collision and serious
injury or death.
• Seats should be adjusted before fastening the seat
belts and while the vehicle is parked. Serious injury
or death could result from a poorly adjusted seat belt.
3
GETTING TO KNOW YOUR VEHICLE 29

Forward And Rearward Adjustment
The adjustment bar is at the front of the seat, near the floor.
Pull the bar upward to move the seat forward or rearward.
Release the bar once the seat is in the desired position.
Then, using body pressure, move forward and rearward on
the seat to be sure that the seat adjusters have latched.
Height Adjustment — If Equipped
The height adjustment lever is located on the center
outboard side of the seat. Lift up or push down on the front
lever to adjust the front of the seat up or down.
Recliner Adjustment
The recliner knob is on the rear outboard side of the seat. To
recline the seatback, rotate the knob rearward without
leaning back. To return the seatback to its normal upright
position, lean forward, rotate the knob forward until the
seatback is in the upright position.
Lumbar Support — If Equipped
This feature allows you to increase or decrease the amount
of lumbar support. The lumbar control knob is located on
the rear upper outboard side of the seatback. Rotate the
control forward to increase and rearward to decrease the
desired amount of lumbar support.
WARNING!
•Adjusting a seat while the vehicle is moving is
dangerous. The sudden movement of the seat could
cause you to lose control. The seat belt might not be
(Continued)
Seat Adjustments
1 — Forward/Rearward Adjustment Bar
2 — Height Adjustment Lever
3 — Recliner Knob
4 — Lumbar Knob 30 GETTING TO KNOW YOUR VEHICLE

WARNING!(Continued)
adjusted properly and you could be injured. Adjust
the seat only while the vehicle is parked.
• Do not ride with the seatback reclined so that the
shoulder belt is no longer resting against your chest.
In a collision you could slide under the seat belt and
be seriously or even fatally injured. Use the recliner
only when the vehicle is parked.
Heated Seats — If Equipped
On some models, the front driver and passenger seats may
be equipped with heaters in both the seat cushions and
seatbacks. The controls for the front heated seats are
located on the lower outboard side of the seat. Push the switch once to turn on the heated seats. The LED
on the switch illuminates when the heated seat is on. Push
the switch a second time to shut the heating elements off.
NOTE:
•
This feature is only available with the ignition key in
MAR (ACC/ON/RUN) position.
• Once a heat setting is selected, heat will be felt within
two to five minutes.
Heated Seat Control Button
3
GETTING TO KNOW YOUR VEHICLE 31