lock RAM PROMASTER CITY 2021 User Guide

16GETTING TO KNOW YOUR VEHICLE
The device is released and the doors can be
opened as follows:
If the power is restored:
By remote control.
Opening a front door by inserting the key into
the key cylinder.
If the power is not restored:
Opening the driver side door by mechanical
key and the other doors (passenger's side
and sliding side door) by pulling the inner
handle.
If the child lock was engaged and the previously
described locking procedure was carried out,
operating the internal handle will not open the
door but will only realign the door lock knob. To
open the door, the outside handle must be
pulled. The door lock/unlock button is not
disabled by the engagement of the emergency
lock.
Double Rear Swing Doors
The rear double swing doors are fitted through
a fastening system which stops them when they
reach an opening angle of approximately
90 degrees.
Rear Door Check Strap Location

To open them wider to an angle of 180 degrees,
push the locking device (one on each side) and
simultaneously open the doors.
Using the key fob, you can do the following:
For cargo versions with swing door/cargo
doors: centrally unlock the load compart -
ment (sliding side doors + rear swing doors),
centrally lock all the doors.
For versions with swing door: local unlocking/
locking.
Opening/Closing The First Swing Door From
The Outside
To open the door, turn the key in the lock or
push the cargo unlock button on the key fob and
then pull the exterior handle to the left. To close
the door, turn the key in the lock or push the
lock button on the key fob.
Emergency Opening Of The First Swing Door
From The Inside
From inside the vehicle, use the interior door
release mechanism located on the left rear trim
panel.
Opening The Second Swing Door
After having opened the first door, pull the
handle located on the door face toward the rear
of the vehicle.

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GETTING TO KNOW YOUR VEHICLE17
Child-Protection Door Lock System
This system prevents the sliding side doors from
being opened from the inside.
The child locks can only be engaged/
disengaged with the sliding side door open:

Child Lock System

To Engage Or Disengage The Child-Protection
Door Lock System

1. Open the rear door.

2. Insert the tip of the mechanical key into the lock and rotate to the lock or unlock
position. 3. Repeat steps 1 and 2 for the opposite rear
door.
The device remains engaged even if the doors
are unlocked remotely. This system prevents
the sliding side doors from being opened from
the inside.
NOTE:
For emergency exit from the rear seats when
the Child-Protection Door Lock System is
engaged, manually raise the door lock knob to
the unlocked position, roll down the window,
and open the door using the outside door
handle.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
WARNING!
Avoid trapping anyone in a vehicle in a
collision. Remember that the rear doors can
only be opened from the outside when the
Child-Protection locks are engaged (locked).
WARNING!
It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely
to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts. In a collision, people riding
in these areas are more likely to be seri -
ously injured or killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
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24GETTING TO KNOW YOUR VEHICLE
To unlock the steering column, push the
steering column control downward. To tilt the
steering column, move the steering wheel
upward or downward as desired. To lengthen or
shorten the steering column, pull the steering
wheel outward or push it inward as desired. To
lock the steering column in position, pull the
steering column control up until fully engaged.
UCONNECT VOICE RECOGNITION QUICK TIPS
Introducing Voice Recognition
Start using Uconnect Voice Recognition with
these helpful quick tips. It provides the key Voice
Commands and tips you need to know to control
your vehicle’s Voice Recognition (VR) system.
Uconnect 3

Get Started
The VR button is used to activate /deactivate
your Voice Recognition system.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of
noise that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
Each time you give a Voice Command, first
push the VR button, wait until after the beep,
then say your Voice Command.
You can interrupt the help message or
system prompts by pushing the VR button
and saying a Voice Command from the
current category.
Basic Voice Commands
The basic Voice Commands below can be given
at any point while using your Uconnect system.
Push the VR button . After the beep, say:
“
Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice
Commands.
“ Repeat ” to listen to the system prompts
again.
Notice the visual cues that inform you of your
Voice Recognition system’s status.
Additional Information
© 2020 FCA US LLC. All rights reserved. Mopar
and Uconnect are registered trademarks and
Mopar Owner Connect is a trademark of FCA US
LLC. Android™ is a trademark of Google Inc.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc.
For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a
week) or visit DriveUconnect.com (US) or DriveUconnect.ca (Canada) Ú page 265.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.

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GETTING TO KNOW YOUR VEHICLE27
Sun Visor “Slide-On-Rod” Feature
The sun visor “Slide-On-Rod” feature allows for
additional flexibility in positioning the sun visor
to block out the sun.

1. Fold down the sun visor.

2. Unclip the visor from the corner clip.
3. Pull the sun visor toward the inside rearview
mirror to extend it.
EXTERIOR LIGHTS
Multifunction Lever
The multifunction lever controls the operation
of the headlights, parking lights, turn signals,
headlight beam selection and the passing
lights. The multifunction lever is located on the
left side of the steering column.
Multifunction Lever

Headlights
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking
lights, taillights, license plate light, clearance
lights and instrument panel lights are also
turned on. To turn off the headlights, turn the
end of the multifunction lever back to the O (Off)
position.
Daytime Running Lights (DRLs) — If
Equipped
NOTE:
When the headlights are turned on, the Daytime
Running Lights will be deactivated.
To activate the DRLs, rotate the end of the
multifunction lever to the O (Off) position.
NOTE:
The low beams and side/taillights will not be
on with DRLs.
In certain markets, the DRLs can be
programmed on or off through the Uconnect
system Ú
page 87.
For vehicles sold in Canada, the Daytime
Running Lights will automatically deactivate
when the front fog lights are turned on.
The DRLs will come on whenever the ignition is
on, the headlight switch is off, and the turn
signal is off.
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28GETTING TO KNOW YOUR VEHICLE
High/Low Beam Switch
Pull the multifunction lever toward the steering
wheel to switch the headlights to high beams.
Pull the multifunction lever again to turn the low
beams back on.
Flash-To-Pass
You can signal another vehicle with your
headlights by lightly pulling the multifunction
lever toward you. This will cause the high beam
headlights to turn on, and remain on, until the
lever is released.
Parking Lights
These lights can only be turned on with the
ignition in the STOP (OFF/LOCK) position or
removed. Move the end of the multifunction
lever to O (Off) position, and then to the
headlight position.
The indicator light telltale in the instrument
panel comes on. The lights stay on until the next
ignition cycle is performed.
Follow Me Home/Headlight Delay
When this feature is selected, the driver can
choose to have the headlights remain on for a
preset period of time after the engine is turned
off.
Activation
Remove the key or turn the ignition to the STOP
(OFF/LOCK) position, and pull the multifunction
lever toward the steering wheel within two
minutes. Each time the lever is pulled, the
activation of the lights will be extended by
30 seconds. The activation of the lights can be
extended to a maximum of 210 seconds.
Deactivation
Pull the multifunction lever toward the steering
wheel and hold it for more than two seconds.
Fog Lights — If Equipped
The fog light switch is located on the center
stack of the instrument panel, just above the
climate controls. Push the switch once to turn the fog
lights on. Push the switch a second
time to turn the fog lights off.
NOTE:
If the vehicle’s ignition is turned off, the fog
lights will also turn off.
Turn Signals
Move the multifunction lever up or down to
activate the turn signals. The arrows on each
side of the instrument cluster flash to show
proper operation.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a defec -
tive outside light bulb.
Lane Change Assist
Lightly push the multifunction lever up or down,
without moving beyond the detent, and the turn
signal will flash five times then automatically
turn off.

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32GETTING TO KNOW YOUR VEHICLE
Recirculation Button
Press and release this button to
change the system between
recirculation mode and outside air
mode. The Recirculation indicator and
the A/C indicator illuminate when the
Recirculation button is pressed. Recirculation
can be used when outside conditions such as
smoke, odors, dust, or high humidity are
present. Recirculation can be used in all modes.
Recirculation may be unavailable (button on the
touchscreen greyed out) if conditions exist that
could create fogging on the inside of the
windshield. The A/C can be deselected
manually without disturbing the mode control
selection. Continuous use of the Recirculation
mode may make the inside air stuffy and
window fogging may occur. Extended use of this
mode is not recommended.
In cold weather, use of Recirculation mode may
lead to excessive window fogging. The
Recirculation feature may be unavailable if
conditions exist that could create fogging on the
inside of the windshield.
Front Defrost Button
Use Defrost mode with maximum
temperature settings for best
windshield and side window
defrosting and defogging. Turn the
knob to the Front Defrost position. Air comes
from the windshield and side window demist
outlets.
Rear Defrost Button — If Equipped
Push and release the Rear Defrost
Control button to turn on the rear
window defroster and the heated
outside mirrors (if equipped). An
indicator will illuminate when the rear window
defroster is on. The rear window defroster
automatically turns OFF after 20 minutes.
Temperature Control
Use this control to regulate the
temperature of the air inside the
passenger compartment. Rotating
the knob counterclockwise, from top
center into the blue area of the scale, indicates
cooler temperatures. Rotating the knob
clockwise, into the red area, indicates warmer
temperatures.
Blower Control
There are four blower speeds. Use
this control to regulate the amount of
air forced through the system in any
mode you select. The blower speed
increases as you move the control clockwise
from the OFF position.
Mode Control
Rotate this control to change the
airflow distribution mode. The airflow
distribution mode can be adjusted so
air comes from the instrument panel
outlets, floor outlets, defrost outlets and demist
outlets. The Mode settings are as follows:
Panel Mode
Air comes from the outlets in the
instrument panel. Each of these
outlets can be individually adjusted to
direct the flow of air. The air vanes of
the center outlets and outboard outlets can be
moved up and down or side to side to regulate
airflow direction. There is a shut off wheel
located below the air vanes to shut off or adjust
the amount of airflow from these outlets.

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GETTING TO KNOW YOUR VEHICLE35
WINDOWS
Power Window Controls — If Equipped
The window switches on the driver’s door
control all door windows.

Power Window Switch Panel

The passenger door windows can also be
operated by using the single window switch on
the passenger door trim panel. If the vehicle is
equipped with rear power windows, a single
opening and closing switch on the rear
passenger doors for passenger window control
is provided. NOTE:
The key off power delay feature will allow the
power windows to operate for up to three
minutes after the ignition is turned off. This
feature is canceled when either front door is
opened.
The power window switches remain active for
up to three minutes after the ignition switch
has been turned off. Opening either of the
vehicle’s front doors will cancel this feature.
Automatic Window Features
Auto-Down Feature
The driver and passenger door power window
switches have an Auto-Down feature. Push the
window switch down for a short period of time,
then release, and the window will go down
automatically.
To stop the window from going all the way down
during the Auto-Down operation, pull up or push
down on the switch briefly.
Auto-Up Feature With Anti-Pinch Protection
Lift the window switch up for a short period of
time and release; the window will go up
automatically.
To stop the window from going all the way up
during the Auto-Up operation, push down on the
switch briefly.
To close the window part way, lift the window
switch briefly and release it when you want the
window to stop.
1 — Rear Window Control Buttons (If Equipped)
2 — Rear Window Lock Button
3 — Driver Passenger Window Control Buttons
WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
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GETTING TO KNOW YOUR VEHICLE37
HOOD
Opening
To open the hood, two latches must be
released.

1. Pull the release lever located below the
instrument panel and in front of the
driver's door.

Hood Release Lever

2. Move to the outside of the vehicle, reach into the opening beneath the center of the
hood and push up the safety latch lever to
release it, before raising the hood.
Hood Safety Latch Lever Location

3. Raise the hood and place the hood prop rod in hood slot to secure the hood in the open
position.
Hood Prop Rod

Closing
CAUTION!
Be sure to disengage the rod and secure it in
closed position before closing the hood.
Damage may occur.
WARNING!
Be sure the hood is fully latched before driving
your vehicle. If the hood is not fully latched, it
could open when the vehicle is in motion and
block your vision. Failure to follow this warning
could result in serious injury or death.
CAUTION!
To prevent possible damage, do not slam the
hood to close it. Lower hood to approximately
12 inches (30 cm) and drop the hood to
close. Make sure hood is fully closed for both
latches. Never drive vehicle unless hood is
fully closed, with both latches engaged.
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GETTING TO KNOW YOUR VEHICLE39
NOTE:
The glove compartment handle is equipped with
a lock. To lock the glove compartment, insert
the mechanical key into the glove compartment
handle lock cylinder and turn the key to the lock
position and remove the key. Use the reverse
sequence to unlock the glove compartment.

Glove Compartment Release Handle
Dash Storage
The dash storage is located on the right side of
the instrument panel above the glove
compartment.
Dash Storage

Overhead Console Storage
There is additional shelf storage above the front
sun visors.
Overhead Console Storage Location

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42GETTING TO KNOW YOUR VEHICLE
(Continued)
To move the crossbars, loosen the
attachments, located at the upper edge of each
crossbar, approximately eight turns using the
anti-theft wrench provided with the Mopar
crossbars. Then, move the crossbar to the
desired position, keeping the crossbars parallel
to the rack frame. Once the crossbar is in the
desired position, re-tighten it with the wrench to
lock the crossbar into position.
NOTE:
To help control wind noise when the cross-
bars are not in use, place the front and rear
crossbars approximately 24 inches (61 cm)
apart. Optimal noise reduction can then be
achieved by adjusting the front crossbar
forward or aft using increments of 1 inch
(2.5 cm).
If the crossbar (or any metallic object) is
placed over the satellite radio antenna (if
equipped), you may experience interruption
of satellite radio reception. For improved
satellite radio reception, avoid placing the
rear crossbar over the satellite radio
antenna.
WARNING!
Cargo must be securely tied down before
driving your vehicle. Improperly secured loads
can fly off the vehicle, particularly at high
speeds, resulting in personal injury or
property damage. Follow the roof rack
cautions when carrying cargo on your roof
rack.
CAUTION!
To prevent damage to the roof of your
vehicle, DO NOT carry any loads on the roof
rack without the crossbars deployed. The
load should be secured and placed on top
of the crossbars, not directly on the roof. If
it is necessary to place the load on the roof,
place a blanket or other protective layer
between the load and the roof surface.
To avoid damage to the roof rack and
vehicle, do not exceed the maximum roof
rack load capacity of 150 lb (68 kg). Always
distribute heavy loads as evenly as possible
and secure the load appropriately.
Loads should always be secured to cross -
bars first, with tie down loops used as addi -
tional securing points if needed. Tie loops
are intended as supplementary tie down
points only. Do not use ratcheting mecha -
nisms with the tie loops. Check the straps
and thumb wheels frequently to be sure
that the load remains securely attached.
Long loads that extend over the windshield,
such as wood panels or surfboards, or
loads with large frontal area should be
secured to both the front and rear of the
vehicle.
Travel at reduced speeds and turn corners
carefully when carrying large or heavy loads
on the roof rack. Wind forces, due to
natural causes or nearby truck traffic, can
add sudden upward lift to a load. This is
especially true on large flat loads and may
result in damage to the cargo or your
vehicle.
CAUTION! (Continued)

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