warning RAM PROMASTER CITY 2021 User Guide

12GETTING TO KNOW YOUR VEHICLE
(Continued)
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses ignition keys which have an
embedded electronic chip (transponder) to
prevent unauthorized vehicle operation.
Therefore, only keys that are programmed to
the vehicle can be used to start and operate the
vehicle.
If the vehicle security light is on after the key is
placed in the MAR (ACC/ON/RUN) position, it
indicates that there is a problem with the
electronics.
All of the keys provided with your new vehicle
have been programmed to the vehicle
electronics.NOTE:
A key which has not been programmed is also
considered an invalid key, even if it is cut to fit
the ignition switch lock cylinder for that vehicle
Ú
page 265.
IGNITION SWITCH

1. Place the gear selector in PARK.

2. Rotate the key to the STOP (OFF/LOCK)
position.
3. Remove the key from the ignition switch lock cylinder.

Ignition Switch Positions

CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
WARNING!
Before exiting a vehicle, always shift the
transmission into PARK, apply the parking
brake, and remove the key fob from the
vehicle. When leaving the vehicle, always
lock your vehicle. In case you switch off the
vehicle and the transmission is not in
PARK, a warning message will appear on
the cluster which suggests you to shift the
transmission into PARK and, then, you can
remove the key within 15 seconds. If
15 seconds expire, you have to rotate the
key from the OFF/LOCK position to the ON/
RUN position and come back to the OFF/
LOCK position in order to remove the key.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.

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GETTING TO KNOW YOUR VEHICLE13
NOTE:
When opening the driver’s door with the key in
the ignition and the ignition placed in the STOP
(OFF/LOCK) position, a chime will sound to
remind you to remove the key.
VEHICLE SECURITY SYSTEM — IF EQUIPPED
The Vehicle Security system monitors the
vehicle doors and ignition for unauthorized
operation. When the Vehicle Security system is
activated, interior switches for door locks are
disabled. The system provides both audible and
visible signals. Every intrusion attempt causes
six continuous alarm cycles. Every alarm cycle
lasts for 30 seconds. For 26 seconds, the horn
will sound, and the turn signal lights will flash.
For four seconds, it will pause. After a maximum
of 10 alarm cycles, only the turn signal lights will
flash until the next alarm activation.
To Arm The System
The Vehicle Security system will arm when you
use the key fob to lock the doors. If a door or the
hood is not properly shut, the alarm system will
not be armed.
To Disarm The System
Use the key fob to unlock the door and disarm
the system. The Vehicle Security system will also disarm if a
programmed Sentry Key is inserted into the
ignition switch. To exit the alarm mode, push
the key fob unlock button, or insert a
programmed Sentry Key into the ignition switch.
The Vehicle Security system is designed to
protect your vehicle. However, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the Vehicle Security
system will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the Vehicle Security system.
Rearming Of The System
If the system has not been disabled, the Vehicle
Security system will rearm itself after the
15 additional minutes of turn lamps flashing. If
the condition which initiated the alarm is still
present, the system will ignore that condition
and monitor the remaining doors and ignition.
Security System Manual Override
The Vehicle Security system will not arm if you
lock the doors using the manual door lock.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren. A child could operate power windows,
other controls, or move the vehicle.
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation. Always
remove the key from the ignition and lock all
the doors when leaving the vehicle
unattended.
WARNING!
(Continued)
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GETTING TO KNOW YOUR VEHICLE17
Child-Protection Door Lock System
This system prevents the sliding side doors from
being opened from the inside.
The child locks can only be engaged/
disengaged with the sliding side door open:

Child Lock System

To Engage Or Disengage The Child-Protection
Door Lock System

1. Open the rear door.

2. Insert the tip of the mechanical key into the lock and rotate to the lock or unlock
position. 3. Repeat steps 1 and 2 for the opposite rear
door.
The device remains engaged even if the doors
are unlocked remotely. This system prevents
the sliding side doors from being opened from
the inside.
NOTE:
For emergency exit from the rear seats when
the Child-Protection Door Lock System is
engaged, manually raise the door lock knob to
the unlocked position, roll down the window,
and open the door using the outside door
handle.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
WARNING!
Avoid trapping anyone in a vehicle in a
collision. Remember that the rear doors can
only be opened from the outside when the
Child-Protection locks are engaged (locked).
WARNING!
It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely
to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts. In a collision, people riding
in these areas are more likely to be seri -
ously injured or killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
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18GETTING TO KNOW YOUR VEHICLE
Manual Adjustment (Front Seats)
The front driver and passenger seats can be
adjusted forward and rearward, and (if
equipped), may be reclined and the height and
lumbar can be adjusted.
Forward And Rearward Adjustment
The adjustment bar is at the front of the seat,
near the floor. Pull the bar upward to move the
seat forward or rearward. Release the bar once
the seat is in the desired position. Then, using
body pressure, move forward and rearward on
the seat to be sure that the seat adjusters have
latched.

Adjustment Bar

Height Adjustment — If Equipped
The height adjustment lever is located on the
center outboard side of the seat. Lift up or push
down on the front lever to adjust the front of the
seat up or down.
Height Adjustment Lever

WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.

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GETTING TO KNOW YOUR VEHICLE19
Recliner Adjustment
The recliner knob is on the rear outboard side of
the seat. To recline the seatback, rotate the
knob rearward without leaning back. To return
the seatback to its normal upright position, lean
forward, rotate the knob forward until the
seatback is in the upright position.

Recliner Knob

Lumbar Support — If Equipped
This feature allows you to increase or decrease
the amount of lumbar support. The lumbar
control knob is located on the rear upper
outboard side of the seatback. Rotate the
control forward to increase and rearward to
decrease the desired amount of lumbar
support.
Lumbar Control Knob
WARNING!
Adjusting a seat while the vehicle is moving
is dangerous. The sudden movement of the
seat could cause you to lose control. The
seat belt might not be adjusted properly
and you could be injured. Adjust the seat
only while the vehicle is parked.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision you could
slide under the seat belt and be seriously or
even fatally injured. Use the recliner only
when the vehicle is parked.
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GETTING TO KNOW YOUR VEHICLE21
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.
Front Adjustment
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located on the
base of the head restraint, and push downward
on the head restraint.

Front Head Restraint
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.
1 — Release Button
2 — Adjustment Button
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22GETTING TO KNOW YOUR VEHICLE
Rear Adjustment — If Equipped
The center head restraint is adjustable and
removable. To raise the head restraint, push
and hold the adjustment button, located on the
base of the head restraint and pull upward on
the head restraint. To lower the head restraint,
push and hold the adjustment button, and push
downward on the head restraint till the desired
height is reached.

Center Head Restraint

Front Removal
To remove the head restraint, raise it as far as it
can go then push the release button and the
adjustment button at the base of each post
while pulling the head restraint up. To reinstall
the head restraint, put the head restraint posts
into the holes and push downward. Then adjust
the head restraint to the appropriate height.
WARNING!
ALL the head restraints MUST be reinstalled
in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occupant
compartment.
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu-
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.

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GETTING TO KNOW YOUR VEHICLE23
Rear Removal — If Equipped
Outboard Head Restraints
The outboard head restraints can be removed
by pushing the release buttons, located at the
base of the head restraint and pulling upward
on the whole assembly. To reinstall the head
restraint, put the head restraint posts into the
holes and push downward. Then adjust it to the
appropriate height.

Outboard Head Restraint Release Buttons
Center Head Restraint
To remove the head restraint, push the release
button and adjustment button while pulling
upward on the whole assembly and raise it as
far as it can go. To reinstall the headrest, put the
headrest posts into the holes while pushing the
release button and adjustment button. Then
adjust it to the appropriate height.
STEERING WHEEL
Tilt/Telescoping Steering Column
This feature allows you to tilt the steering
column upward or downward. It also allows you
to lengthen or shorten the steering column. The
steering column control is located on the
steering column, below the turn signal lever.

Steering Column Control

WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
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24GETTING TO KNOW YOUR VEHICLE
To unlock the steering column, push the
steering column control downward. To tilt the
steering column, move the steering wheel
upward or downward as desired. To lengthen or
shorten the steering column, pull the steering
wheel outward or push it inward as desired. To
lock the steering column in position, pull the
steering column control up until fully engaged.
UCONNECT VOICE RECOGNITION QUICK TIPS
Introducing Voice Recognition
Start using Uconnect Voice Recognition with
these helpful quick tips. It provides the key Voice
Commands and tips you need to know to control
your vehicle’s Voice Recognition (VR) system.
Uconnect 3

Get Started
The VR button is used to activate /deactivate
your Voice Recognition system.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of
noise that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
Each time you give a Voice Command, first
push the VR button, wait until after the beep,
then say your Voice Command.
You can interrupt the help message or
system prompts by pushing the VR button
and saying a Voice Command from the
current category.
Basic Voice Commands
The basic Voice Commands below can be given
at any point while using your Uconnect system.
Push the VR button . After the beep, say:
“
Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice
Commands.
“ Repeat ” to listen to the system prompts
again.
Notice the visual cues that inform you of your
Voice Recognition system’s status.
Additional Information
© 2020 FCA US LLC. All rights reserved. Mopar
and Uconnect are registered trademarks and
Mopar Owner Connect is a trademark of FCA US
LLC. Android™ is a trademark of Google Inc.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc.
For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a
week) or visit DriveUconnect.com (US) or DriveUconnect.ca (Canada) Ú page 265.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.

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GETTING TO KNOW YOUR VEHICLE25
MIRRORS
Inside Rearview Mirror
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down,
left, and right. The mirror should be adjusted to
center on the view through the rear window.
Headlight glare from vehicles behind you can be
reduced by moving the small control under the
mirror to the night position (toward the rear of
the vehicle). The mirror should be adjusted
while set in the day position (toward the
windshield).

Manual Mirror Adjustment

Outside Mirrors
The outside mirror(s) can be adjusted to the
center of the adjacent lane of traffic to achieve
the optimal view.
Outside Mirrors Folding Feature
The door mirrors are hinged to allow the mirror
to be folded forward or rearward to help avoid
damage.
Folding Mirrors

WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.
CAUTION!
It is recommended to fold the mirrors into the
full rearward position to resist damage when
entering a car wash or a narrow location.
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