tow RAM PROMASTER CITY 2021 Owners Manual

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INSTRUMENT CLUSTER DISPLAY ......................44 Location And Controls ................................. 45
Change Engine Oil — If Equipped................ 46
Instrument Cluster Display Menu Items..... 46
TRIP COMPUTER ...................................................47
Trip Button.................................................... 48
Trip Functions ............................................. 48
Values Displayed ......................................... 49
WARNING LIGHTS AND MESSAGES ..................49
Red Warning Lights...................................... 49
Yellow Warning Lights ................................. 52
Green Indicator Lights ................................. 55
Blue Indicator Lights .................................... 56
ONBOARD DIAGNOSTIC SYSTEM — OBD II .......56
Onboard Diagnostic System (OBD II)
Cybersecurity................................................ 56
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ...........................................................57
STARTING AND OPERATING
STARTING THE ENGINE .......................................58
Automatic Transmission .............................. 58
Normal Starting ............................................ 58
Cold Weather Operation ............................. 58
Extended Park Starting................................ 58
If Engine Fails To Start ................................ 59
After Starting ................................................ 59
ENGINE BLOCK HEATER — IF EQUIPPED ...........59
ENGINE BREAK-IN RECOMMENDATIONS .........60
PARKING BRAKE .................................................60 AUTOMATIC TRANSMISSION ............................. 62
Key Ignition Park Interlock .......................... 62
Brake/Transmission Shift Interlock (BTSI)
System ......................................................... 63 Nine-Speed Automatic Transmission ........ 63
POWER STEERING .............................................. 67
Power Steering Fluid Check ....................... 68
CRUISE CONTROL — IF EQUIPPED ..................... 68
To Activate.................................................... 69
To Set A Desired Speed............................... 69
To Vary The Speed Setting .......................... 69
To Accelerate For Passing ........................... 69
To Resume Speed ....................................... 70
To Deactivate .............................................. 70
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ......................................................... 70
ParkSense Rear Park Assist Sensors ......... 70
ParkSense Rear Park Assist Alerts ............. 71
ParkSense Rear Park Assist Failure
Indications.................................................... 72 Cleaning The ParkSense Rear Park Assist
System .......................................................... 72 ParkSense Rear Park Assist System Usage
Precautions .................................................. 72
PARKVIEW REAR BACK UP CAMERA ............... 73
REFUELING THE VEHICLE ................................... 74 VEHICLE LOADING ................................................75
Vehicle Certification Label .......................... 75
Gross Vehicle Weight Rating (GVWR) ......... 76
Gross Axle Weight Rating (GAWR) ............. 76
Tire Size ........................................................ 76
Rim Size ....................................................... 76
Inflation Pressure ........................................ 76
Curb Weight ................................................. 76
Overloading .................................................. 76
Loading......................................................... 76
TRAILER TOWING .................................................77
Common Towing Definitions ....................... 77
Trailer Hitch Classification .......................... 78
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ........................................... 79 Trailer And Tongue Weight ......................... 79
Towing Requirements ................................ 79
Towing Tips ................................................. 82
RECREATIONAL TOWING (BEHIND
MOTORHOME) ......................................................83
Towing This Vehicle Behind Another
Vehicle .......................................................... 83 Recreational Towing — Automatic
Transmission................................................ 83
DRIVING TIPS ........................................................84
Driving On Slippery Surfaces ..................... 84
Driving Through Water ............................... 84

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MULTIMEDIA
UCONNECT SYSTEMS ..........................................86
CYBERSECURITY ..................................................86
UCONNECT SETTINGS .........................................87 Uconnect 3/3 NAV Settings ........................ 87
UCONNECT INTRODUCTION.................................97
Identifying Your Radio ................................. 97
Safety And General Information ................. 99
UCONNECT MODES ........................................... 100
Radio Mode ................................................100
Media Mode ...............................................107Phone Mode ..............................................109
NAVIGATION MODE — IF EQUIPPED ................ 121
Operating Navigation Mode —
If Equipped .................................................121
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED ........................................................... 142
Radio Operation .........................................142
Media Mode ...............................................142
RAM TELEMATICS - IF EQUIPPED .................... 142
Ram Telematics General Information ......143
RADIO OPERATION AND MOBILE PHONES.... 143
Regulatory And Safety Information........... 144
SAFETY
SAFETY FEATURES ............................................ 145 Four-Wheel Anti-Lock Brake
System (ABS) ..............................................145 Electronic Brake Control (EBC) System ...146 AUXILIARY DRIVING SYSTEMS.........................149
Tire Pressure Monitoring
System (TPMS) ........................................... 149
OCCUPANT RESTRAINT SYSTEMS .................. 153
Occupant Restraint Systems .................... 153
Important Safety Precautions ................... 153
Seat Belt Systems ..................................... 154
Supplemental Restraint Systems (SRS)... 161
Child Restraints ......................................... 170
Transporting Pets ...................................... 184
SAFETY TIPS ....................................................... 185
Transporting Passengers .......................... 185Exhaust Gas .............................................. 185
Safety Checks You Should Make Inside
The Vehicle ................................................ 185 Periodic Safety Checks You Should Make
Outside The Vehicle ................................... 187
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS........................188
FUSES ..................................................................188
General Information .................................. 188Underhood Fuses ...................................... 189
Interior Fuses ............................................. 192
Central Unit Fuse Panel............................. 193 JACKING AND TIRE CHANGING ...................... 194
Jack Location — If Equipped ..................... 194
Removing The Spare Tire — If Equipped .. 194Preparations For Jacking ......................... 196
Jacking Instructions................................... 197
Vehicles With Alloy Wheels ....................... 200Vehicles Equipped With Wheel Covers .... 201
TIRE SERVICE KIT — IF EQUIPPED .................. 202
Tire Service Kit Storage............................. 202
Tire Service Kit Usage ............................... 202
JUMP STARTING ................................................ 204
Preparations For Jump Starting ................ 205
Jump Starting Procedure .......................... 206
IF YOUR ENGINE OVERHEATS ......................... 207
IGNITION KEY REMOVAL OVERRIDE ............... 208
GEAR SELECTOR OVERRIDE ............................ 209
FREEING A STUCK VEHICLE ............................ 209
TOWING A DISABLED VEHICLE ........................ 211
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ................................................................ 212
EVENT DATA RECORDER (EDR) ....................... 212
BULB REPLACEMENT ........................................ 213 Replacement Bulbs ................................... 213
Replacing Exterior Bulbs ........................... 214
Replacing Interior Bulbs ............................ 215

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14GETTING TO KNOW YOUR VEHICLE
DOORS
Power Door Locks

Door Lock/Unlock Switch

The doors can be locked or unlocked from
inside the vehicle by using the door lock/unlock
switch.
To lock the doors, push down on the switch.
To unlock the doors, pull up on the switch.
Auto Unlock Doors
This feature unlocks both front doors (on
Canada cargo vehicles), or all doors (on
passenger and U.S. cargo vehicles) when the
driver door is opened. NOTE:
If the front passenger door, or the rear or side
door is opened, only the rear or side door is
unlocked.
Sliding Side Door
On cargo versions, the sliding side door is fitted
with a spring-loaded latch that stops the door
from opening any further. To lock the door in
place, simply push the door as far as it will go;
to release it, pull forward firmly.
Opening And Closing From Outside The
Vehicle
Opening/Unlocking With A Key Fob In the
Passenger Vehicle And U.S. Cargo Vehicle — If
Equipped
Push and release the unlock button on the key
fob to unlock all doors. Push and release the
cargo unlock button on the key fob to unlock
only the rear cargo doors. To open one of the
sliding side doors, pull the handle out from the
bottom, then slide the door towards the rear of
the vehicle until it locks into place and cannot
go any further. The turn signal lights will flash to
acknowledge the unlock signal.Opening/Unlocking With A Key Fob In the
Canadian Cargo Vehicle — If Equipped
Push and release the unlock button on the key
fob to unlock the front two doors. Push and
release the cargo unlock button on the key fob
once to unlock the passenger/cargo area (side
lateral sliding doors and rear doors). The turn
signal lights will flash to acknowledge the
unlock signal.
Unlocking With The Mechanical Key In
Passenger Vehicle
Push the mechanical key release button to
expose the mechanical key, insert the key into
the driver door exterior lock cylinder and turn
the key counterclockwise to unlock all doors.
Unlocking With The Mechanical Key In Cargo
Vehicle
Push the mechanical key release button to
expose the mechanical key and insert the key
into the driver door exterior lock cylinder and
turn the key counterclockwise to unlock the
front doors. Insert the key into the rear door
exterior lock cylinder and turn the key
counterclockwise to unlock the rear doors.

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GETTING TO KNOW YOUR VEHICLE15
Closing/Locking With A Key Fob
Push and release the lock button on the key fob
to lock all doors, including the cargo area (side
lateral sliding doors and rear doors). The turn
signal lights will flash to acknowledge the lock
signal.
Horn activation settings after a key fob lock
command can be adjusted manually through
the Uconnect system Úpage 87.
Locking With The Mechanical Key In Passenger
Vehicle
Push the mechanical key release button to
expose the mechanical key, insert the key into
the driver door exterior lock cylinder and turn
the key clockwise to lock all doors.
Locking With The Mechanical Key In Cargo
Vehicle
Push the mechanical key release button to
expose the mechanical key, insert the key into
the driver door exterior lock cylinder and turn
the key clockwise to lock the front doors. Insert
the key into the rear door exterior lock cylinder
and turn the key clockwise to lock the rear
doors. Closing And Locking From Outside
Grab the side door handle and push towards
the front of the vehicle. Once the side door is
secured in the full closed position, use one of
the prior locking methods to lock the sliding
side doors.
Opening And Closing From The Inside
Opening:
Pull the interior door handle to unlock the door,
then pull the handle and slide the door towards
the rear of the vehicle until it can go no further.
Closing:
Pull the interior door handle to release the door
and then push it towards the front of the
vehicle.
Key Emergency Lock (KEL) Device
The sliding side doors are provided with a
device for locking all the doors using an
emergency lock in case of a power fault.
The device can be engaged with the sliding side
doors open in one of the following positions:
KEL Device not engaged (doors unlocked)
KEL Device engaged (insert the ignition key
blade into the lock and rotate clockwise),
doors locked

Key Emergency Lock Device

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16GETTING TO KNOW YOUR VEHICLE
The device is released and the doors can be
opened as follows:
If the power is restored:
By remote control.
Opening a front door by inserting the key into
the key cylinder.
If the power is not restored:
Opening the driver side door by mechanical
key and the other doors (passenger's side
and sliding side door) by pulling the inner
handle.
If the child lock was engaged and the previously
described locking procedure was carried out,
operating the internal handle will not open the
door but will only realign the door lock knob. To
open the door, the outside handle must be
pulled. The door lock/unlock button is not
disabled by the engagement of the emergency
lock.
Double Rear Swing Doors
The rear double swing doors are fitted through
a fastening system which stops them when they
reach an opening angle of approximately
90 degrees.
Rear Door Check Strap Location

To open them wider to an angle of 180 degrees,
push the locking device (one on each side) and
simultaneously open the doors.
Using the key fob, you can do the following:
For cargo versions with swing door/cargo
doors: centrally unlock the load compart -
ment (sliding side doors + rear swing doors),
centrally lock all the doors.
For versions with swing door: local unlocking/
locking.
Opening/Closing The First Swing Door From
The Outside
To open the door, turn the key in the lock or
push the cargo unlock button on the key fob and
then pull the exterior handle to the left. To close
the door, turn the key in the lock or push the
lock button on the key fob.
Emergency Opening Of The First Swing Door
From The Inside
From inside the vehicle, use the interior door
release mechanism located on the left rear trim
panel.
Opening The Second Swing Door
After having opened the first door, pull the
handle located on the door face toward the rear
of the vehicle.

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22GETTING TO KNOW YOUR VEHICLE
Rear Adjustment — If Equipped
The center head restraint is adjustable and
removable. To raise the head restraint, push
and hold the adjustment button, located on the
base of the head restraint and pull upward on
the head restraint. To lower the head restraint,
push and hold the adjustment button, and push
downward on the head restraint till the desired
height is reached.

Center Head Restraint

Front Removal
To remove the head restraint, raise it as far as it
can go then push the release button and the
adjustment button at the base of each post
while pulling the head restraint up. To reinstall
the head restraint, put the head restraint posts
into the holes and push downward. Then adjust
the head restraint to the appropriate height.
WARNING!
ALL the head restraints MUST be reinstalled
in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occupant
compartment.
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu-
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.

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GETTING TO KNOW YOUR VEHICLE23
Rear Removal — If Equipped
Outboard Head Restraints
The outboard head restraints can be removed
by pushing the release buttons, located at the
base of the head restraint and pulling upward
on the whole assembly. To reinstall the head
restraint, put the head restraint posts into the
holes and push downward. Then adjust it to the
appropriate height.

Outboard Head Restraint Release Buttons
Center Head Restraint
To remove the head restraint, push the release
button and adjustment button while pulling
upward on the whole assembly and raise it as
far as it can go. To reinstall the headrest, put the
headrest posts into the holes while pushing the
release button and adjustment button. Then
adjust it to the appropriate height.
STEERING WHEEL
Tilt/Telescoping Steering Column
This feature allows you to tilt the steering
column upward or downward. It also allows you
to lengthen or shorten the steering column. The
steering column control is located on the
steering column, below the turn signal lever.

Steering Column Control

WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.
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GETTING TO KNOW YOUR VEHICLE25
MIRRORS
Inside Rearview Mirror
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down,
left, and right. The mirror should be adjusted to
center on the view through the rear window.
Headlight glare from vehicles behind you can be
reduced by moving the small control under the
mirror to the night position (toward the rear of
the vehicle). The mirror should be adjusted
while set in the day position (toward the
windshield).

Manual Mirror Adjustment

Outside Mirrors
The outside mirror(s) can be adjusted to the
center of the adjacent lane of traffic to achieve
the optimal view.
Outside Mirrors Folding Feature
The door mirrors are hinged to allow the mirror
to be folded forward or rearward to help avoid
damage.
Folding Mirrors

WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.
CAUTION!
It is recommended to fold the mirrors into the
full rearward position to resist damage when
entering a car wash or a narrow location.
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26GETTING TO KNOW YOUR VEHICLE
Manual Outside Mirrors — If Equipped
From the inside of the vehicle, use the control
lever to adjust the mirror.

Manual Mirror Control Lever

Power Outside Mirrors — If Equipped
The power mirror controls are located on the
mirror flag trim above the driver’s door trim
panel. To adjust a mirror, turn the control knob
toward the left or right mirror positions
indicated. Tilt the control knob in the direction
you want the mirror to move. When you are
finished adjusting the mirror, turn the control to
the center (neutral) position to prevent
accidental mirror movements. NOTE:
Operation of the power mirrors is only available
with the ignition in the MAR (ACC/ON/RUN)
position.

Power Mirror Controls

Vanity Mirror
The driver and passenger sun visors are located
on the headliner, near the front windshield. The
sun visor can be rotated downward or up
against the door glass. Your vehicle may be
equipped with a courtesy mirror located on the
passenger sun visor.
Sun Visor (Passenger Side Shown)

1 — Driver Mirror Select Position
2 — Neutral Position
3 — Passenger Mirror Select Position
4 — Four-Way Mirror Control Switch

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GETTING TO KNOW YOUR VEHICLE27
Sun Visor “Slide-On-Rod” Feature
The sun visor “Slide-On-Rod” feature allows for
additional flexibility in positioning the sun visor
to block out the sun.

1. Fold down the sun visor.

2. Unclip the visor from the corner clip.
3. Pull the sun visor toward the inside rearview
mirror to extend it.
EXTERIOR LIGHTS
Multifunction Lever
The multifunction lever controls the operation
of the headlights, parking lights, turn signals,
headlight beam selection and the passing
lights. The multifunction lever is located on the
left side of the steering column.
Multifunction Lever

Headlights
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking
lights, taillights, license plate light, clearance
lights and instrument panel lights are also
turned on. To turn off the headlights, turn the
end of the multifunction lever back to the O (Off)
position.
Daytime Running Lights (DRLs) — If
Equipped
NOTE:
When the headlights are turned on, the Daytime
Running Lights will be deactivated.
To activate the DRLs, rotate the end of the
multifunction lever to the O (Off) position.
NOTE:
The low beams and side/taillights will not be
on with DRLs.
In certain markets, the DRLs can be
programmed on or off through the Uconnect
system Ú
page 87.
For vehicles sold in Canada, the Daytime
Running Lights will automatically deactivate
when the front fog lights are turned on.
The DRLs will come on whenever the ignition is
on, the headlight switch is off, and the turn
signal is off.
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