transmission oil RAM PROMASTER CITY 2021 Owners Manual

3
INSTRUMENT CLUSTER DISPLAY ......................44 Location And Controls ................................. 45
Change Engine Oil — If Equipped................ 46
Instrument Cluster Display Menu Items..... 46
TRIP COMPUTER ...................................................47
Trip Button.................................................... 48
Trip Functions ............................................. 48
Values Displayed ......................................... 49
WARNING LIGHTS AND MESSAGES ..................49
Red Warning Lights...................................... 49
Yellow Warning Lights ................................. 52
Green Indicator Lights ................................. 55
Blue Indicator Lights .................................... 56
ONBOARD DIAGNOSTIC SYSTEM — OBD II .......56
Onboard Diagnostic System (OBD II)
Cybersecurity................................................ 56
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ...........................................................57
STARTING AND OPERATING
STARTING THE ENGINE .......................................58
Automatic Transmission .............................. 58
Normal Starting ............................................ 58
Cold Weather Operation ............................. 58
Extended Park Starting................................ 58
If Engine Fails To Start ................................ 59
After Starting ................................................ 59
ENGINE BLOCK HEATER — IF EQUIPPED ...........59
ENGINE BREAK-IN RECOMMENDATIONS .........60
PARKING BRAKE .................................................60 AUTOMATIC TRANSMISSION ............................. 62
Key Ignition Park Interlock .......................... 62
Brake/Transmission Shift Interlock (BTSI)
System ......................................................... 63 Nine-Speed Automatic Transmission ........ 63
POWER STEERING .............................................. 67
Power Steering Fluid Check ....................... 68
CRUISE CONTROL — IF EQUIPPED ..................... 68
To Activate.................................................... 69
To Set A Desired Speed............................... 69
To Vary The Speed Setting .......................... 69
To Accelerate For Passing ........................... 69
To Resume Speed ....................................... 70
To Deactivate .............................................. 70
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ......................................................... 70
ParkSense Rear Park Assist Sensors ......... 70
ParkSense Rear Park Assist Alerts ............. 71
ParkSense Rear Park Assist Failure
Indications.................................................... 72 Cleaning The ParkSense Rear Park Assist
System .......................................................... 72 ParkSense Rear Park Assist System Usage
Precautions .................................................. 72
PARKVIEW REAR BACK UP CAMERA ............... 73
REFUELING THE VEHICLE ................................... 74 VEHICLE LOADING ................................................75
Vehicle Certification Label .......................... 75
Gross Vehicle Weight Rating (GVWR) ......... 76
Gross Axle Weight Rating (GAWR) ............. 76
Tire Size ........................................................ 76
Rim Size ....................................................... 76
Inflation Pressure ........................................ 76
Curb Weight ................................................. 76
Overloading .................................................. 76
Loading......................................................... 76
TRAILER TOWING .................................................77
Common Towing Definitions ....................... 77
Trailer Hitch Classification .......................... 78
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ........................................... 79 Trailer And Tongue Weight ......................... 79
Towing Requirements ................................ 79
Towing Tips ................................................. 82
RECREATIONAL TOWING (BEHIND
MOTORHOME) ......................................................83
Towing This Vehicle Behind Another
Vehicle .......................................................... 83 Recreational Towing — Automatic
Transmission................................................ 83
DRIVING TIPS ........................................................84
Driving On Slippery Surfaces ..................... 84
Driving Through Water ............................... 84

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5
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 217Maintenance Plan......................................217
ENGINE COMPARTMENT .................................. 221
Engine Compartment — 2.4L ...................221Checking Oil Level......................................222
Adding Washer Fluid .................................222
Maintenance-Free Battery .......................222
Pressure Washing ......................................223
DEALER SERVICE .............................................. 223
Engine Oil ...................................................223
Engine Oil Filter ..........................................224Engine Air Cleaner Filter ............................224
Air Conditioner Maintenance ....................225
Body Lubrication ........................................225
Windshield Wiper Blades ..........................225
Exhaust System ........................................226
Cooling System ..........................................227Brake System ............................................230
Automatic Transmission ...........................231
Upfitter Connectors — If Equipped ............232
TIRES ................................................................... 234
Tire Safety Information .............................. 234
Tires — General Information .....................242Tire Types ...................................................246
Spare Tires — If Equipped .........................247
Wheel And Wheel Trim Care .....................248Tire Chains and Traction Devices ............249
Tire Rotation Recommendations ..............250 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .....................................250
Treadwear .................................................. 250
Traction Grades ......................................... 251
Temperature Grades ................................. 251
STORING THE VEHICLE ......................................251
BODYWORK ........................................................ 252
Protection From Atmospheric Agents....... 252
Body And Underbody Maintenance .......... 252Preserving The Bodywork .......................... 252
INTERIORS ......................................................... 253
Seats And Fabric Parts .............................. 253
Plastic And Coated Parts ........................... 253
Leather Surfaces ....................................... 254Glass Surfaces .......................................... 254
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER.................255
BRAKE SYSTEM .................................................. 255
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 255
Torque Specifications ................................ 255
FUEL REQUIREMENTS .......................................256
Gasoline Engine ......................................... 256
Reformulated Gasoline ............................. 256Gasoline/Oxygenate Blends .................... 257
E-85 Usage In Non-Flex Fuel Vehicles ...... 257
CNG And LP Fuel System Modifications... 257
MMT In Gasoline ........................................ 257
Materials Added To Fuel ........................... 257 Fuel System Cautions................................ 258
Carbon Monoxide Warnings ..................... 258
FLUID CAPACITIES ............................................. 259
ENGINE FLUIDS AND LUBRICANTS ................. 259
CHASSIS FLUIDS AND LUBRICANTS .............. 261
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 262 Prepare For The Appointment .................. 262Prepare A List............................................. 262
Be Reasonable With Requests ................. 262
IF YOU NEED ASSISTANCE .............................. 262
FCA US LLC Customer Center ................... 262
FCA Canada Inc. Customer Center ........... 262
Mexico ........................................................ 263
Puerto Rico And US Virgin Islands ............ 263
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ..................... 263 Service Contract ....................................... 263
WARRANTY INFORMATION .............................. 264
MOPAR PARTS................................................... 264
REPORTING SAFETY DEFECTS ........................ 264
In The 50 United States And
Washington, D.C. ....................................... 264 In Canada ................................................... 264
PUBLICATION ORDER FORMS ........................ 264
General Information.......................................... 265

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8
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the
definition of each symbol Úpage 43.
Red Warning Lights
Air Bag Warning Light Úpage 49
Brake Warning Light Úpage 49
Battery Charge Warning Light Úpage 50
Red Warning Lights
Door Open Warning Light Úpage 51
Electronic Throttle Control (ETC) Warning Light Úpage 51
Engine Coolant Temperature Warning Light Úpage 51
Oil Pressure Warning Light Úpage 51
Transmission Temperature Warning Light — If Equipped
Ú page 51
Seat Belt Reminder Warning Light Úpage 52
Transmission Fault Warning Light Úpage 52
Engine Oil Level Warning Light Úpage 52

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GETTING TO KNOW YOUR INSTRUMENT PANEL51
Door Open Warning Light
This indicator will illuminate when one
or more door(s) are not fully closed.
NOTE:
If the vehicle is moving and a door is opened,
there will also be a single chime.
Electronic Throttle Control (ETC) Warning
Light
This warning light will illuminate to
inform of a problem with the ETC
system. If a problem is detected while
the vehicle is running, the light will
either stay on or flash depending on the nature
of the problem. Cycle the ignition when the
vehicle is safely and completely stopped and
the transmission is placed in the PARK (P)
position. The light should turn off. If the light
remains on with the vehicle running, your
vehicle will usually be drivable; however, see an
authorized dealer for service as soon as
possible. If the light continues to flash when the vehicle is
running, immediate service is required and you
may experience reduced performance, an
elevated/rough idle, or engine stall and your
vehicle may require towing. The light will come
on when the ignition is placed in the ON/RUN or
MAR/ON/RUN position and remain on briefly as
a bulb check. If the light does not come on
during starting, have the system checked by an
authorized dealer.Engine Coolant Temperature Warning Light
This warning light warns of an
overheated engine condition. If the
engine coolant temperature is too
high, this indicator will illuminate and
a single chime will sound. If the temperature
reaches the upper limit, a continuous chime will
sound for four minutes or until the engine is
able to cool, whichever comes first.
If the light turns on while driving, safely pull over
and stop the vehicle. If the Air Conditioning
(A/C) system is on, turn it off. Also, shift the
transmission into NEUTRAL (N) and idle the
vehicle. If the temperature reading does not
return to normal, turn the engine off
immediately and call for service Ú page 207.
Oil Pressure Warning Light
This warning light will illuminate to
indicate low engine oil pressure. If the
light turns on while driving, stop the
vehicle, shut off the engine as soon as
possible, and contact an authorized dealer. A
chime will sound when this light turns on.
Do not operate the vehicle until the cause is
corrected. This light does not indicate how
much oil is in the engine. The engine oil level
must be checked under the hood.
Transmission Temperature Warning Light — If
Equipped
This warning light will illuminate to
warn of a high transmission fluid
temperature. This may occur with
strenuous usage such as trailer
towing. If this light turns on, stop the vehicle and
run the engine at idle or slightly faster, with the
transmission in PARK (P) or NEUTRAL (N), until
the light turns off. Once the light turns off, you
may continue to drive normally.
3

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52GETTING TO KNOW YOUR INSTRUMENT PANEL
Seat Belt Reminder Warning Light
When the ignition is first placed in the
ON/RUN or MAR/ON/RUN position, if
the driver’s seat belt is unbuckled, a
chime will sound and the light will turn
on. When driving, if the driver or front passenger
seat belt remains unbuckled, the Seat Belt
Reminder Light will flash or remain on
continuously and a chime will sound
Ú page 153.
Transmission Fault Warning Light
This light will illuminate (together with
a message in the instrument cluster
display and a buzzer) to indicate a
transmission fault. Contact an
authorized dealer if the message remains after
restarting the engine.
Engine Oil Level Warning Light
This warning light appears on the
panel when the engine oil level falls
below the minimum recommended
value. Restore the correct engine oil
level or contact your authorized dealer for
service.
Yellow Warning Lights
Anti-Lock Brake System (ABS) Warning Light
This light monitors the ABS. The light
will turn on when the ignition is placed
in the ON/RUN or MAR/ON/RUN
position and may stay on for as long
as four seconds.
If the ABS light remains on or turns on while
driving, then the Anti-Lock portion of the brake
system is not functioning and service is
required. However, the conventional brake system will continue to operate normally if the
brake warning light is not on.
If the ABS light is on, the brake system should
be serviced as soon as possible to restore the
benefits of Anti-Lock Brakes. If the ABS light
does not turn on when the ignition is placed in
the ON/RUN or MAR/ON/RUN position, have
the light inspected by an authorized dealer.
Low Fuel Warning Light
When the fuel level reaches
approximately 2–3 gal (9–11 L) this
light will turn on, and remain on until
fuel is added.
Generic Warning Light
The Generic Warning Light will
illuminate if any of the following
conditions occur: Engine Oil Pressure
Sensor Failure, External Light Failure,
Parking Sensor Failure, Fuel Cut-Off Fail/
Intervention, Generic Failure on Trailer, or Air
Bag telltale recovery.
The telltale will blink in case of an Air Bag
Warning Light Failure. Contact an authorized
dealer immediately for service.
WARNING!
If you continue operating the vehicle when
the Transmission Temperature Warning Light
is illuminated you could cause the fluid to boil
over, come in contact with hot engine or
exhaust components and cause a fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated will
eventually cause severe transmission
damage or transmission failure.

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58
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and
fasten your seat belts.
Automatic Transmission
The gear selector must be in the PARK (P) or
NEUTRAL (N) position before you can start the
engine. Press the brake pedal before shifting to
any driving gear.
NOTE:
You must press the brake pedal before shifting
out of PARK.
Normal Starting
Turn the ignition switch to the AVV (START)
position and release it when the engine starts.
If the engine fails to start within 10 seconds,
turn the ignition switch to the STOP (OFF/LOCK)
position, wait 10 to 15 seconds, then repeat
this procedure.
Cold Weather Operation
To ensure reliable starting at low temperatures,
use of an externally powered electric engine
block heater (available from an authorized
dealer) is recommended.To prevent possible engine damage while
starting at low temperatures, this vehicle will
inhibit engine cranking when the ambient
temperature is less than -31°F (-35° C) and the
oil temperature sensor reading indicates an
engine block heater has not been used. The
message “plug in engine heater” will be
displayed in the instrument cluster when the
ambient temperature is below -25°F (-32° C) at
the time the engine is shut off as a reminder.
Extended Park Starting
NOTE:
Extended Park condition occurs when the
vehicle has not been started or driven for at
least 30 days.

1. Install a battery charger or jumper cables
to the battery to ensure a full battery
charge during the crank cycle.

2. Place the ignition in the AVV (START) position and release it when the engine
starts.
WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the transmission gear
selector.
Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren). A child could operate power
windows, other controls, or move the
vehicle.

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60STARTING AND OPERATING

1. Locate the engine block heater cord
(behind the driver’s side headlamp).

2. Undo the hook-and-loop strap that secures the heater cord in place.
3. Pull the cord to the front of the vehicle and plug it into a grounded, three-wire extension
cord.
4. After the vehicle is running, reattach the cord to the hook-and-loop strap and
properly stow away behind the driver’s side
headlamp.
NOTE:
The engine block heater cord is a factory
installed option. If your vehicle is not
equipped, heater cords are available from an
authorized Mopar dealer.
The engine block heater will require 110 Volts
AC and 6.5 Amps to activate the heater
element.
The engine block heater must be plugged in
at least one hour to have an adequate
warming effect on the engine.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the
engine and drivetrain (transmission and axle) in
your vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
While cruising, brief full-throttle acceleration
within the limits of local traffic laws contributes
to a good break-in. Wide-open throttle
acceleration in low gear can be detrimental and
should be avoided.
The engine oil installed in the engine at the
factory is a high-quality energy conserving type
lubricant. Oil changes should be consistent with
anticipated climate conditions under which
vehicle operations will occur. For the
recommended viscosity and quality grades
Ú page 259. NOTE:
A new engine may consume some oil during its
first few thousand miles (kilometers) of opera
-
tion. This should be considered a normal part of
the break-in and not interpreted as a concern.
Please check your oil level with the engine oil
indicator often during the break in period. Add
oil as required.
PARKING BRAKE
Before leaving the vehicle, make sure that the
parking brake is fully applied. Also, be certain to
leave an automatic transmission in PARK.
The parking brake lever is located in the center
console. To apply the parking brake, pull the
lever up as firmly as possible. To release the
parking brake, pull the lever up slightly, push
the center button, then lower the lever
completely.
WARNING!
Remember to disconnect the engine block
heater cord before driving. Damage to the
110-115 Volt electrical cord could cause
electrocution.
CAUTION!
Never use Non-Detergent Oil or Straight
Mineral Oil in the engine or damage may
result.

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STARTING AND OPERATING85
(Continued)
Shallow Standing Water
Although your vehicle is capable of driving
through shallow standing water, consider the
following Cautions and Warnings before doing
so.
WARNING!
Driving through standing water limits your
vehicle’s traction capabilities. Do not
exceed 5 mph (8 km/h) when driving
through standing water.
Driving through standing water limits your
vehicle’s braking capabilities, which
increases stopping distances. Therefore,
after driving through standing water, drive
slowly and lightly press on the brake pedal
several times to dry the brakes.
Failure to follow these warnings may result
in injuries that are serious or fatal to you,
your passengers, and others around you.
CAUTION!
Always check the depth of the standing
water before driving through it. Never drive
through standing water that is deeper than
the bottom of the tire rims mounted on the
vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
Do not exceed 5 mph (8 km/h) when
driving through standing water. This will
minimize wave effects.
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is
milky or foamy in appearance) after driving
through standing water. Do not continue to
operate the vehicle if any fluid appears
contaminated, as this may result in further
damage. Such damage is not covered by
the New Vehicle Limited Warranty.
Getting water inside your vehicle’s engine
can cause it to lock up and stall out, and
cause serious internal damage to the
engine. Such damage is not covered by the
New Vehicle Limited Warranty.
CAUTION! (Continued)
4

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SERVICING AND MAINTENANCE231
(Continued)
Brake Master Cylinder
The fluid in the master cylinder should be
checked when performing under hood services
or immediately if the “Brake Warning Light” is
illuminated.
Be sure to clean the top of the master cylinder
area before removing the cap. If necessary, add
fluid to bring the fluid level up to the
requirements described on the brake fluid
reservoir. With disc brakes, fluid level can be
expected to fall as the brake pads wear. Brake
fluid level should be checked when pads are
replaced. However, low fluid level may be
caused by a leak and a checkup may be
needed. Use only FCA recommended brake fluid
Ú page 261.
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission
fluid to ensure optimum transmission
performance and life. Use only FCA specified
transmission fluid Ú page 261. It is important
to maintain the transmission fluid at the correct
level using the recommended fluid.
NOTE:
No chemical flushes should be used in any
transmission; only the approved lubricant
should be used.
WARNING!
Use only FCA recommended brake fluid
Ú page 261. Using the wrong type of brake
fluid can severely damage your brake
system and/or impair its performance. The
proper type of brake fluid for your vehicle is
also identified on the original factory
installed hydraulic master cylinder reser -
voir.
To avoid contamination from foreign matter
or moisture, use only new brake fluid or
fluid that has been in a tightly closed
container. Keep the master cylinder reser -
voir cap secured at all times. Brake fluid in
an open container absorbs moisture from
the air resulting in a lower boiling point. This
may cause it to boil unexpectedly during
hard or prolonged braking, resulting in
sudden brake failure. This could result in a
collision.
Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine
parts, causing the brake fluid to catch fire.
Brake fluid can also damage painted and
vinyl surfaces; care should be taken to
avoid its contact with these surfaces.
Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This could
result in a collision.
WARNING! (Continued)
CAUTION!
Using a transmission fluid other than FCA
recommended fluid may cause deterioration
in transmission shift quality and/or torque
converter shudder Ú page 261.
8

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271
Replacement Keys
........................................... 11Replacement Tires......................................... 245Reporting Safety Defects............................... 264Restraints, Child............................................ 170Restraints, Head.............................................. 21Rotation, Tires............................................... 250
S
Safety Checks Inside Vehicle......................... 185Safety Checks Outside Vehicle...................... 187Safety Defects, Reporting.............................. 264Safety Information, Tire................................. 234Safety Tips..................................................... 185Safety, Exhaust Gas....................................... 185Satellite Radio............................................... 101Schedule, Maintenance................................. 217Seat Belts............................................ 154, 185Adjustable Shoulder Belt........................... 157Adjustable Upper Shoulder Anchorage...... 157Adjustable Upper Shoulder Belt Anchorage............................................. 157Child Restraints......................................... 170Energy Management Feature.................... 159Front Seat.............................. 154, 155, 156Inspection................................................. 185Lap/Shoulder Belt Operation.................... 156Lap/Shoulder Belt Untwisting...................157Lap/Shoulder Belts................................... 155Operating Instructions............................... 156Pregnant Women...................................... 159
Pretensioners........................................... 159Rear Seat................................................. 155Reminder............................................52, 154Seat Belt Pretensioner............................. 159Untwisting Procedure............................... 157Seats............................................................... 17Adjustment.................................................. 17Heated......................................................... 20Rear Folding................................................ 17Tilting........................................................... 17Security System............................................... 13Selection Of Coolant (Antifreeze).................. 259Sentry Key (Immobilizer).................................. 12Service Assistance........................................ 262Service Contract........................................... 263Service Manuals........................................... 264Settings, Audio.............................................. 105Shift Lever Override...................................... 209ShiftingAutomatic Transmission.............................. 63Shoulder Belts.............................................. 155Signals, Turn...........................................55, 187Sirius Satellite Radio..................................... 101Favorites................................................... 104Replay...................................................... 102SiriusXM Satellite RadioBrowse in SXM......................................... 104Favorites................................................... 104Replay...................................................... 102Snow Chains (Tire Chains)............................ 249
Snow Tires.................................................... 246Spare Tires........................................... 247, 248Spark Plugs................................................... 259SpecificationsFuel (Gasoline).......................................... 259Oil............................................................. 259Speed ControlCancel..........................................................70Speed Control (Cruise Control).........................68Starting............................................................58Automatic Transmission..............................58Cold Weather...............................................58Engine Fails To Start....................................59Steering...........................................................23Power....................................................67, 68Tilt Column...................................................23Wheel, Tilt....................................................23Steering Wheel Audio Controls...................... 142Steering Wheel Mounted Sound System
Controls........................................................ 142Storage............................................................38Storage, Vehicle..................................... 33, 251Storing Your Vehicle...................................... 251Sun Visor Extension.........................................27Sway Control, Trailer..................................... 149Synthetic Engine Oil...................................... 224
11

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