key fob RAM PROMASTER CITY 2022 Owners Manual

2
INTRODUCTION
SYMBOLS KEY ...........................................................7
VAN CONVERSIONS/CAMPERS ..............................7
VEHICLE MODIFICATIONS/ALTERATIONS .............7
SYMBOL GLOSSARY.................................................8
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 10 Key Fob .............................................................10
SENTRY KEY ........................................................... 12
IGNITION SWITCH .................................................. 12
DOORS ................................................................... 13
Power Door Locks ............................................13
Auto Unlock Doors ............................................13
Sliding Side Door ..............................................13
Double Rear Swing Doors ................................15
Child-Protection Door Lock System.................15
STEERING WHEEL.................................................. 16
Tilt/Telescoping Steering Column ...................16
SEATS ...................................................................... 16
Manual Adjustment (Front Seats) ...................16
Folding Rear Seat — If Equipped .....................17
Heated Seats — If Equipped ............................18
Head Restraints ...............................................19 UCONNECT VOICE RECOGNITION ........................21
Introducing Voice Recognition.........................21
Basic Voice Commands ...................................21
Get Started .......................................................21
Additional Information .....................................21
MIRRORS ...............................................................22
Inside Rearview Mirror .....................................22
Vanity Mirror .....................................................22
Outside Mirrors ................................................22
EXTERIOR LIGHTS ..................................................24
Multifunction Lever ..........................................24
Headlights ........................................................24
Daytime Running Lights (DRLs) —
If Equipped .......................................................24
High/Low Beam Switch....................................24
Flash-To-Pass ..................................................24
Parking Lights ..................................................24
Follow Me Home/Headlight Delay ..................24
Fog Lights — If Equipped .................................25
Turn Signals ......................................................25
Lane Change Assist..........................................25
INTERIOR LIGHTS ..................................................25
Courtesy/Interior Lights ...................................25
WIPERS AND WASHERS ......................................26
Front Wiper Operation......................................27
Rear Wiper And Washer —If Equipped ............28 CLIMATE CONTROLS ............................................ 28
Manual Climate Control Descriptions And
Functions .......................................................... 28
Operating Tips .................................................. 30
INTERIOR STORAGE AND EQUIPMENT ............... 31
Storage ............................................................. 31
USB Control — If Equipped .............................. 32
Power Outlets .................................................. 32
WINDOWS ............................................................. 34
Power Window Controls —If Equipped ........... 34
Window Bar Grates — If Equipped .................. 35
Wind Buffeting .................................................35
HOOD....................................................................... 36
Opening............................................................. 36
Closing ..............................................................36
CARGO AREA FEATURES ...................................... 37
Rear Cargo Tie-Downs ..................................... 37
ROOF RACK — IF EQUIPPED................................. 37
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER......................................... 39
Instrument Cluster Descriptions ..................... 40
INSTRUMENT CLUSTER DISPLAY ....................... 40
Location And Controls...................................... 40
Change Engine Oil — If Equipped ................... 41
Instrument Cluster Display Menu Items ......... 42

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10
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle uses a key start ignition system which
supports Remote Keyless Entry (RKE). The key fob
allows you to lock or unlock the doors from
distances up to approximately 66 ft (20 m). The
key fob does not need to be pointed at the vehicle
to activate the system. The key fob also contains
an integrated mechanical key, which can be
accessed by pushing the mechanical key release
button.
NOTE:The key fob may not be able to be detected by the
vehicle if it is located next to a mobile phone,
laptop or other electronic device; these devices
may block the key fob’s wireless signal
Úpage 245.
Key Fob With Integrated Mechanical Key

To Lock/Unlock The Doors
Push and release the unlock button to unlock all
doors (on passenger vehicles and U.S. cargo
vehicles) or unlock the front two doors (Canada
cargo vehicles). To lock the doors, push and
release the lock button once. The doors can also
be locked and unlocked manually by using the
mechanical key.
When the doors are unlocked, the turn signals will
flash. When the doors are locked, the turn signals
will flash and the horn will chirp (if activated
through the Uconnect Settings Ú
page 79). If a
door is open when the lock button is pushed, the
turn signal lights will flash at an increased rate to
indicate that a door is still open.
Replacing The Battery In The Key Fob
The recommended replacement battery is
CR2032.
1 — Mechanical Key Release Button
2 — Driver/Passenger Unlock Button
3 — Lock Button
4 — Cargo Lock/Unlock Button

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GETTING TO KNOW YOUR VEHICLE11
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin
battery dimensions may not meet the original
OEM coin battery dimensions.
Perchlorate Material – special handling may
apply. See www.dtsc.ca.gov/hazard-
ouswaste/perchlorate.

1. Push the mechanical key release button and release the mechanical key to access the
battery case screw located on the side of the
key fob.

2. Rotate the screw located on the side of the key fob using a small screwdriver.

Key Fob Screw Location
3. Take out the battery case. Remove and
replace the battery observing its polarity.
4. Refit the battery case inside the key fob and turn the screw to lock it into place.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
Duplication of keys may be performed at an
authorized dealer. The VIN is required for
authorized dealer replacement of keys.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
Keys must be ordered to the correct key cut to
match the vehicle locks.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil -
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
WARNING!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
Always remember to place the ignition in the
OFF position.
2

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12GETTING TO KNOW YOUR VEHICLE
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed or
activated. Operation is automatic, regardless of
whether the vehicle is locked or unlocked.
The system uses ignition keys which have an
embedded electronic chip (transponder) to
prevent unauthorized vehicle operation. Therefore,
only keys that are programmed to the vehicle can
be used to start and operate the vehicle.
If the Vehicle Security Light is on after the key is
placed in the MAR (ACC/ON/RUN) position, it
indicates that there is a problem with the
electronics.
All of the keys provided with your new vehicle have
been programmed to the vehicle electronics.
NOTE:A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the
ignition switch lock cylinder for that vehicle
Úpage 245.
IGNITION SWITCH

1. Place the gear selector in PARK.

2. Rotate the key to the STOP (OFF/LOCK)
position.
3. Remove the key from the ignition switch lock cylinder.

Ignition Switch Positions

CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket Remote
Starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
1 — AVV (START)
2 — MAR (ACC/ON/RUN)
3 — STOP (OFF/LOCK)
WARNING!

Before exiting a vehicle, always shift the trans -
mission into PARK, apply the parking brake, and
remove the key fob from the vehicle. When
leaving the vehicle, always lock your vehicle. In
case you switch off the vehicle and the transmis -
sion is not in PARK, a warning message will
appear on the cluster which indicates you to shift
the transmission into PARK and then you can
remove the key within 15 seconds. If 15 seconds
expire, you have to rotate the key from the STOP
(OFF/LOCK) position to the MAR (ACC/ON/RUN)
position and come back to the STOP (OFF/LOCK)
position in order to remove the key.

Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is dangerous
for a number of reasons. A child or others could
be seriously or fatally injured. Children should
be warned not to touch the parking brake,
brake pedal or the gear selector.

Do not leave the key fob in or near the vehicle,
or in a location accessible to children. A child
could operate power windows, other controls,
or move the vehicle.
Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.

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GETTING TO KNOW YOUR VEHICLE13
NOTE:When opening the driver’s door with the key in the
ignition and the ignition placed in the STOP (OFF/
LOCK) position, a chime will sound to remind you to
remove the key.
DOORS
POWER DOOR LOCKS

Door Lock/Unlock Switch
The doors can be locked or unlocked from inside
the vehicle by using the door lock/unlock switch.
To lock the doors, push down on the switch.
To unlock the doors, pull up on the switch.
AUTO UNLOCK DOORS
This feature unlocks both front doors (on Canada
cargo vehicles), or all doors (on passenger and U.S.
cargo vehicles) when the driver door is opened.
NOTE:If the front passenger door, or the rear or side door
is opened, only the rear or side door is unlocked.
SLIDING SIDE DOOR
On cargo versions, the sliding side door is fitted
with a spring-loaded latch that stops the door from
opening any farther. To lock the door in place,
simply push the door as far as it will go; to release
it, pull forward firmly.
Opening And Closing From Outside The
Vehicle
Opening/Unlocking With A Key Fob In the
Passenger Vehicle And U.S. Cargo Vehicle —
If Equipped
Push and release the unlock button on the key fob
to unlock all doors. Push and release the cargo
unlock button on the key fob to unlock only the rear
cargo doors. To open one of the sliding side doors, pull the handle out from the bottom, then slide the
door towards the rear of the vehicle until it locks
into place and cannot go any farther. The turn
signal lights will flash to acknowledge the unlock
signal.
Opening/Unlocking With A Key Fob In the
Canadian Cargo Vehicle — If Equipped
Push and release the unlock button on the key fob
to unlock the front two doors. Push and release the
cargo unlock button on the key fob once to unlock
the passenger/cargo area (side lateral sliding
doors and rear doors). The turn signal lights will
flash to acknowledge the unlock signal.
Unlocking With The Mechanical Key In Passenger
Vehicle
Push the mechanical key release button to expose
the mechanical key, insert the key into the driver
door exterior lock cylinder and turn the key
counterclockwise to unlock all doors.
Unlocking With The Mechanical Key In Cargo
Vehicle
Push the mechanical key release button to expose
the mechanical key and insert the key into the
driver door exterior lock cylinder and turn the key
counterclockwise to unlock the front doors. Insert
the key into the rear door exterior lock cylinder and
turn the key counterclockwise to unlock the rear
doors.
CAUTION!
An unlocked vehicle is an invitation. Always
remove the key from the ignition and lock all the
doors when leaving the vehicle unattended.
2

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14GETTING TO KNOW YOUR VEHICLE
Closing/Locking With A Key Fob
Push and release the lock button on the key fob to
lock all doors, including the cargo area (side lateral
sliding doors and rear doors). The turn signal lights
will flash to acknowledge the lock signal.
Horn activation settings after a key fob lock
command can be adjusted manually through the
Uconnect system Ú page 79.
Locking With The Mechanical Key In Passenger
Vehicle
Push the mechanical key release button to expose
the mechanical key, insert the key into the driver
door exterior lock cylinder and turn the key
clockwise to lock all doors.
Locking With The Mechanical Key In Cargo Vehicle
Push the mechanical key release button to expose
the mechanical key, insert the key into the driver
door exterior lock cylinder and turn the key
clockwise to lock the front doors. Insert the key into
the rear door exterior lock cylinder and turn the key
clockwise to lock the rear doors.
Closing And Locking From Outside
Grab the side door handle and push towards the
front of the vehicle. Once the side door is secured
in the full closed position, use one of the prior
locking methods to lock the sliding side doors.
Opening And Closing From The Inside
Opening:
Pull the interior door handle to unlock the door,
then pull the handle and slide the door towards the
rear of the vehicle until it can go no farther.
Closing:
Pull the interior door handle to release the door
and then push it towards the front of the vehicle.
Key Emergency Lock (KEL) Device
The sliding side doors are provided with a device
for locking all the doors using an emergency lock in
case of a power fault. The device is located on the
rear of the sliding door.
The device can be engaged with the sliding side
doors open in one of the following positions:
KEL Device not engaged (doors unlocked)
KEL Device engaged (insert the ignition key
blade into the lock and rotate clockwise), doors
locked
Key Emergency Lock Device

The device is released and the doors can be
opened as follows:
If the power is restored:
By remote control.
Opening a front door by inserting the key into
the key cylinder.
If the power is not restored:
Opening the driver side door by mechanical key
and the other doors (passenger's side and
sliding side door) by pulling the inner handle.
If the child lock was engaged and the previously
described locking procedure was carried out,
operating the internal handle will not open the door
but will only realign the door lock knob. To open the
door, the outside handle must be pulled. The door
lock/unlock button is not disabled by the
engagement of the emergency lock.

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GETTING TO KNOW YOUR VEHICLE15
DOUBLE REAR SWING DOORS
The rear double swing doors are fitted through a
fastening system which stops them when they
reach an opening angle of approximately 90
degrees.

Rear Door Check Strap Location

To open them wider to an angle of 180 degrees,
push the locking device (one on each side) and
simultaneously open the doors. The rear door
check strap will automatically re-engage when the
door is closed.
Using the key fob, you can do the following:
For cargo versions with swing door/cargo doors:
centrally unlock the load compartment (sliding
side doors + rear swing doors), centrally lock all
the doors.
For versions with swing door: local unlocking/
locking.
Opening/Closing The First Swing Door
From The Outside
To open the door, turn the key in the lock or push
the cargo unlock button on the key fob and then
pull the exterior handle to the left. To close the
door, turn the key in the lock or push the lock
button on the key fob.
Emergency Opening Of The First Swing
Door From The Inside
From inside the vehicle, use the interior door
release mechanism located on the left rear trim
panel.
Opening The Second Swing Door
After having opened the first door, pull the handle
located on the door face toward the rear of the
vehicle.
CHILD-PROTECTION DOOR LOCK
S
YSTEM
This system prevents the sliding side doors from
being opened from the inside. The child locks are
located on the rear of the sliding side doors.
The child locks can only be engaged/disengaged
with the sliding side door open.
Child Lock System

To Engage Or Disengage The Child-Protection Door
Lock System

1. Open the rear door.

2. Insert the tip of the mechanical key into the lock and rotate to the lock or unlock position.
3. Repeat steps 1 and 2 for the opposite rear door.
The device remains engaged even if the doors are
unlocked remotely. This system prevents the
sliding side doors from being opened from the
inside.
WARNING!
Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be
opened from the outside when the
Child-Protection locks are engaged (locked).
2

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34GETTING TO KNOW YOUR VEHICLE
WINDOWS
POWER WINDOW CONTROLS —
I
F EQUIPPED
The window switches on the driver’s door control
all door windows.

Power Window Switches

The passenger door windows can also be operated
by using the single window switch on the
passenger door trim panel. If the vehicle is
equipped with rear power windows, a single
opening and closing switch on the rear passenger
doors for passenger window control is provided.
NOTE:
The key off power delay feature will allow the
power windows to operate for up to three
minutes after the ignition is turned off. This
feature is canceled when either front door is
opened.
The power window switches remain active for up
to three minutes after the ignition switch has
been turned off. Opening either of the vehicle’s
front doors will cancel this feature.
Automatic Window Features
Auto-Down Feature

The driver and passenger door power window
switches have an Auto-Down feature. Push the
window switch down for a short period of time, then
release, and the window will go down automatically.

To stop the window from going all the way down
during the Auto-Down operation, pull up or push
down on the switch briefly.
Auto-Up Feature With Anti-Pinch Protection
Lift the window switch up for a short period of time
and release; the window will go up automatically.
To stop the window from going all the way up
during the Auto-Up operation, push down on the
switch briefly.
To close the window part way, lift the window
switch briefly and release it when you want the
window to stop.
If the window runs into any obstacle during
auto-closure, it will reverse direction and then go
back down. Remove the obstacle and use the
window switch again to close the window.
1 — Front Window Control Switches
2 — Rear Window Lock Switch (If Equipped)
3 — Rear Window Control Switches (If Equipped)
WARNING!
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil
-
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle
or in a location accessible to children. A child
could operate power windows, other controls,
or move the vehicle.
WARNING!

There is no anti-pinch protection when the window
is almost closed. To avoid personal injury be sure
to clear your arms, hands, fingers and all objects
from the window path before closing.

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52
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and fasten
your seat belts.
AUTOMATIC TRANSMISSION
The gear selector must be in the PARK (P) or
NEUTRAL (N) position before you can start the
engine. Press the brake pedal before shifting to
any driving gear.
NOTE:You must press the brake pedal before shifting out
of PARK.
NORMAL STARTING
Turn the ignition switch to the AVV (START) position
and release it when the engine starts. If the engine
fails to start within 10 seconds, turn the ignition
switch to the STOP (OFF/LOCK) position, wait 10 to
15 seconds, then repeat this procedure.
COLD WEATHER OPERATION
To ensure reliable starting at low temperatures,
use of an externally powered electric engine block
heater (available from an authorized dealer) is
recommended.
To prevent possible engine damage while starting
at low temperatures, this vehicle will inhibit engine
cranking when the ambient temperature is less
than -31°F (-35° C) and the oil temperature
sensor reading indicates an engine block heater
has not been used. The message “Plug In Engine
Heater” will be displayed in the instrument cluster
when the ambient temperature is below -25°F
(-32° C) at the time the engine is shut off as a
reminder.
EXTENDED PARK STARTING
NOTE:Extended Park condition occurs when the vehicle
has not been started or driven for at least 30 days.

1. Install a battery charger or jumper cables to the battery to ensure a full battery charge
during the crank cycle.

2. Place the ignition in the AVV (START) position and release it when the engine starts.
3. If the engine fails to start within ten seconds, place the ignition in the STOP (OFF/LOCK)
position, wait 10 to 15 seconds to allow the
starter to cool, then repeat the Extended Park
Starting procedure.
4. If the engine fails to start after eight attempts, allow the starter to cool for at least
10 minutes, then repeat the procedure.
WARNING!
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children). A child
could operate power windows, other controls,
or move the vehicle.
CAUTION!
To prevent damage to the starter, do not crank
continuously for more than 10 seconds at a
time. Wait 10 to 15 seconds before trying again.

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STARTING AND OPERATING55
(Continued)
AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while
shifting out of PARK.
WARNING!
When exiting the vehicle, always remove the
key fob from the ignition and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children. A child
could operate power windows, other controls,
or move the vehicle.
Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to
brake failure and a collision.
Always fully apply the parking brake when
leaving your vehicle or it may roll and cause
damage or injury. Also, be certain to leave an
automatic transmission in PARK. Failure to do
so may cause the vehicle to roll and cause
damage or injury.
CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.
WARNING!
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, turn the engine OFF, and remove the
ignition key. Once the key is removed, the
transmission is locked in PARK, securing the
vehicle against unwanted movement.
When leaving the vehicle, always remove the
ignition key from the vehicle and lock the
vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the ignition key in or near the
vehicle (or in a location accessible to chil-
dren). A child could operate power windows,
other controls, or move the vehicle.
WARNING!
4

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