RAM PROMASTER CITY 2022 Owners Manual

2022 RAM PROMASTER CITY
OWNER’S MANUAL
2022 RAM PROMASTER CITY
©2022 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC. Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.First Edition 22_VM_OM_EN_USC
Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing what steps to
take following an accident or scheduling your next appointment, we know you will find the app an important extension of your Ram vehicle.
Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App Store® or Google Play®
Store and enter the search keyword “ram toolbox” (U.S. residents only).
DOWNLOAD THE MOST UP-TO-DATE OWNER’S MANUAL,
RADIO AND WARRANTY BOOKS
OWNERS.MOPAR.CA
CANADA
MOPAR.COM/OM
U.S.

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting
in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle
navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving
is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting
while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient
reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle,
visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far
below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public
transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle.
This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle.
Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make
changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon
itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in
substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual,
Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty
Booklet by calling 1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the
Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 6
2 GETTING TO KNOW YOUR VEHICLE ................................................................................. 10
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ....................................................... 39
4 STARTING AND OPERATING .................................................................................................52 5 MULTIMEDIA .................................................................................................................................78
6 SAFETY .......................................................................................................................................... 131 7 IN CASE OF EMERGENCY ...................................................................................................... 171
8 SERVICING AND MAINTENANCE ....................................................................................... 189
9 TECHNICAL SPECIFICATIONS ............................................................................................ 236
10 CUSTOMER ASSISTANCE ..................................................................................................... 242 11 INDEX ............................................................................................................................................. 246

22_VM_OM_EN_USC_t.book Page 1

2
INTRODUCTION
SYMBOLS KEY ...........................................................7
VAN CONVERSIONS/CAMPERS ..............................7
VEHICLE MODIFICATIONS/ALTERATIONS .............7
SYMBOL GLOSSARY.................................................8
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 10 Key Fob .............................................................10
SENTRY KEY ........................................................... 12
IGNITION SWITCH .................................................. 12
DOORS ................................................................... 13
Power Door Locks ............................................13
Auto Unlock Doors ............................................13
Sliding Side Door ..............................................13
Double Rear Swing Doors ................................15
Child-Protection Door Lock System.................15
STEERING WHEEL.................................................. 16
Tilt/Telescoping Steering Column ...................16
SEATS ...................................................................... 16
Manual Adjustment (Front Seats) ...................16
Folding Rear Seat — If Equipped .....................17
Heated Seats — If Equipped ............................18
Head Restraints ...............................................19 UCONNECT VOICE RECOGNITION ........................21
Introducing Voice Recognition.........................21
Basic Voice Commands ...................................21
Get Started .......................................................21
Additional Information .....................................21
MIRRORS ...............................................................22
Inside Rearview Mirror .....................................22
Vanity Mirror .....................................................22
Outside Mirrors ................................................22
EXTERIOR LIGHTS ..................................................24
Multifunction Lever ..........................................24
Headlights ........................................................24
Daytime Running Lights (DRLs) —
If Equipped .......................................................24
High/Low Beam Switch....................................24
Flash-To-Pass ..................................................24
Parking Lights ..................................................24
Follow Me Home/Headlight Delay ..................24
Fog Lights — If Equipped .................................25
Turn Signals ......................................................25
Lane Change Assist..........................................25
INTERIOR LIGHTS ..................................................25
Courtesy/Interior Lights ...................................25
WIPERS AND WASHERS ......................................26
Front Wiper Operation......................................27
Rear Wiper And Washer —If Equipped ............28 CLIMATE CONTROLS ............................................ 28
Manual Climate Control Descriptions And
Functions .......................................................... 28
Operating Tips .................................................. 30
INTERIOR STORAGE AND EQUIPMENT ............... 31
Storage ............................................................. 31
USB Control — If Equipped .............................. 32
Power Outlets .................................................. 32
WINDOWS ............................................................. 34
Power Window Controls —If Equipped ........... 34
Window Bar Grates — If Equipped .................. 35
Wind Buffeting .................................................35
HOOD....................................................................... 36
Opening............................................................. 36
Closing ..............................................................36
CARGO AREA FEATURES ...................................... 37
Rear Cargo Tie-Downs ..................................... 37
ROOF RACK — IF EQUIPPED................................. 37
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER......................................... 39
Instrument Cluster Descriptions ..................... 40
INSTRUMENT CLUSTER DISPLAY ....................... 40
Location And Controls...................................... 40
Change Engine Oil — If Equipped ................... 41
Instrument Cluster Display Menu Items ......... 42

22_VM_OM_EN_USC_t.book Page 2

3
TRIP COMPUTER .................................................... 43 Trip Button ........................................................43
Trip Functions ..................................................43
Values Displayed ..............................................44
WARNING LIGHTS AND MESSAGES ................... 44
Red Warning Lights ..........................................44
Yellow Warning Lights ......................................47
Green Indicator Lights......................................49
Blue Indicator Lights ........................................50
White Indicator Lights ......................................50
ONBOARD DIAGNOSTIC SYSTEM — OBD II ....... 50
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................51
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ............................................................ 51
STARTING AND OPERATING
STARTING THE ENGINE ........................................ 52
Automatic Transmission ..................................52
Normal Starting ................................................52
Cold Weather Operation .................................52
Extended Park Starting ....................................52
If Engine Fails To Start .....................................53
After Starting.....................................................53
ENGINE BLOCK HEATER — IF EQUIPPED ............ 53
ENGINE BREAK-IN RECOMMENDATIONS .......... 54
PARKING BRAKE .................................................. 54 AUTOMATIC TRANSMISSION ...............................55
Key Ignition Park Interlock...............................56
Brake/Transmission Shift Interlock (BTSI)
System .............................................................56
9-Speed Automatic Transmission ..................56
POWER STEERING ................................................60
Power Steering Fluid Check ............................60
CRUISE CONTROL — IF EQUIPPED .......................60
To Activate ........................................................61
To Set A Desired Speed ...................................61
To Vary The Speed Setting...............................61
To Accelerate For Passing ...............................61
To Resume Speed ............................................62
To Deactivate ...................................................62
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ...........................................................62
ParkSense Rear Park Assist Sensors .............62
ParkSense Rear Park Assist Alerts .................63
ParkSense Rear Park Assist Failure
Indications ........................................................64
Cleaning The ParkSense Rear Park Assist
System ..............................................................64
ParkSense Rear Park Assist System Usage
Precautions.......................................................64
PARKVIEW REAR BACK UP CAMERA .................65
REFUELING THE VEHICLE .....................................66 VEHICLE LOADING ................................................. 67
Vehicle Certification Label............................... 67
Gross Vehicle Weight Rating (GVWR) ............. 67
Gross Axle Weight Rating (GAWR) .................. 67
Tire Size ............................................................ 67
Rim Size ............................................................ 67
Inflation Pressure ............................................. 67
Curb Weight ...................................................... 67
Overloading ...................................................... 68
Loading ............................................................ 68
TRAILER TOWING .................................................. 68
Common Towing Definitions............................ 68
Trailer Hitch Classification............................... 70
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ............................................... 71
Trailer And Tongue Weight .............................71
Towing Requirements ..................................... 71
Towing Tips ...................................................... 74
RECREATIONAL TOWING
(BEHIND MOTORHOME) ....................................... 75

Towing This Vehicle Behind Another Vehicle .... 75

Recreational Towing — Automatic Transmission .. 76

DRIVING TIPS ......................................................... 76
Driving On Slippery Surfaces .......................... 76
Driving Through Water ....................................76

22_VM_OM_EN_USC_t.book Page 3

4
MULTIMEDIA
UCONNECT SYSTEMS ........................................... 78
CYBERSECURITY ................................................... 78
UCONNECT SETTINGS .......................................... 79 Uconnect 3/3 NAV Settings .............................79
UCONNECT INTRODUCTION.................................. 88
Identifying Your Radio ......................................88
Safety And General Information ......................90
UCONNECT MODES ............................................... 91
Radio Mode ......................................................91
Media Mode......................................................98
Phone Mode ................................................. 100
NAVIGATION MODE — IF EQUIPPED ..................110
Operating Navigation Mode —If Equipped ... 110
STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED ........................................................ 128
Radio Operation ............................................ 128
Media Mode................................................... 129
RAM TELEMATICS - IF EQUIPPED ...................... 129
Ram Telematics General Information .......... 129
RADIO OPERATION AND MOBILE PHONES ..... 130
Regulatory And Safety Information .............. 130
SAFETY
SAFETY FEATURES .............................................. 131Four-Wheel Anti-Lock Brake System (ABS).. 131
Electronic Brake Control (EBC) System ...... 132
AUXILIARY DRIVING SYSTEMS.......................... 135
Tire Pressure Monitoring System (TPMS) .... 135
OCCUPANT RESTRAINT SYSTEMS ................... 137
Occupant Restraint Systems ........................ 137
Important Safety Precautions ...................... 137Seat Belt Systems ........................................ 138Supplemental Restraint Systems (SRS) ...... 144Child Restraints ............................................. 152
SAFETY TIPS ....................................................... 168
Transporting Passengers .............................. 168Transporting Pets ......................................... 168
Safety Checks You Should Make Inside
The Vehicle ................................................... 168
Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 169
Exhaust Gas................................................... 170
Carbon Monoxide Warnings ........................ 170
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS......................... 171
JACKING AND TIRE CHANGING ......................... 171
Preparations For Jacking ............................. 171
Jack Location — If Equipped ......................... 172
Removing The Spare Tire —If Equipped....... 172 Jacking Instructions ...................................... 174
Vehicles With Alloy Wheels ........................... 177
Vehicles Equipped With Wheel Covers ........ 178
TIRE SERVICE KIT — IF EQUIPPED .................... 179
Tire Service Kit Storage ................................ 179Tire Service Kit Usage ................................... 179
JUMP STARTING .................................................. 181
Preparations For Jump Starting ................... 181Jump Starting Procedure .............................. 182
IF YOUR ENGINE OVERHEATS ........................... 183
IGNITION KEY REMOVAL OVERRIDE ................. 184
GEAR SELECTOR OVERRIDE .............................. 184
FREEING A STUCK VEHICLE .............................. 185
TOWING A DISABLED VEHICLE .......................... 187
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 188
EVENT DATA RECORDER (EDR) ......................... 188
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................... 189
Maintenance Plan ......................................... 190
ENGINE COMPARTMENT .................................... 193
Engine Compartment — 2.4L ....................... 193
Checking Oil Level ........................................ 194
Adding Washer Fluid .................................... 194
Maintenance-Free Battery ........................... 194
Pressure Washing ......................................... 195

22_VM_OM_EN_USC_t.book Page 4

5
VEHICLE MAINTENANCE ..................................... 195 Engine Oil ....................................................... 195
Engine Oil Filter ............................................. 196
Engine Air Cleaner Filter .............................. 196Air Conditioner Maintenance ....................... 196
Body Lubrication............................................ 197
Windshield Wiper Blades .............................. 197Exhaust System ............................................ 198
Cooling System ............................................. 199
Brake System ............................................... 202
Automatic Transmission .............................. 203Upfitter Connectors — If Equipped ............... 204
Fuses.............................................................. 207
Bulb Replacement ......................................... 213
TIRES ..................................................................... 217
Tire Safety Information ................................ 217
Tires — General Information ........................ 225
Tire Types ....................................................... 228
Spare Tires — If Equipped ............................. 229
Wheel And Wheel Trim Care ........................ 231
Tire Chains and Traction Devices ................ 232
Tire Rotation Recommendations ................. 232
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...................................... 232
Treadwear ...................................................... 232Traction Grades ............................................. 233
Temperature Grades ..................................... 233
STORING THE VEHICLE ...................................... 233 BODYWORK ......................................................... 233
Protection From Atmospheric Agents .......... 233
Body And Underbody Maintenance.............. 234Preserving The Bodywork ............................. 234
INTERIORS .......................................................... 235
Seats And Fabric Parts ................................. 235
Plastic And Coated Parts .............................. 235Leather Surfaces ........................................... 235Glass Surfaces ............................................. 235
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN) ........ 236
BRAKE SYSTEM ................................................... 236
WHEEL AND TIRE TORQUE SPECIFICATIONS .. 236
Torque Specifications ................................... 236
FUEL REQUIREMENTS ........................................ 237
2.4L Engine ................................................... 237
Reformulated Gasoline ................................ 238Gasoline/Oxygenate Blends ........................ 238
E-85 Usage In Non-Flex Fuel Vehicles ......... 238CNG And LP Fuel System Modifications ...... 238MMT In Gasoline ........................................... 238Materials Added To Fuel ............................... 239
Fuel System Cautions ................................... 239
FLUID CAPACITIES ............................................. 240
ENGINE FLUIDS AND LUBRICANTS................... 240
CHASSIS FLUIDS AND LUBRICANTS ................ 241
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................... 242
Prepare For The Appointment ...................... 242
Prepare A List ................................................ 242
Be Reasonable With Requests..................... 242
IF YOU NEED ASSISTANCE ................................ 242
FCA US LLC Customer Center....................... 242
FCA Canada Inc. Customer Center .............. 242
Mexico............................................................ 243
Puerto Rico And US Virgin Islands ............... 243
Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) .................... 243
Service Contract ........................................... 243
WARRANTY INFORMATION ................................ 244
MOPAR® PARTS ................................................. 244
REPORTING SAFETY DEFECTS .......................... 244
In The 50 United States And
Washington, D.C............................................ 244
In Canada ...................................................... 244
PUBLICATION ORDER FORMS .......................... 245
GENERAL INFORMATION.................................... 245

22_VM_OM_EN_USC_t.book Page 5

6
INTRODUCTION
Dear Customer,
Congratulations on selecting your new Ram. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner’s Manual has
been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your vehicle. It is supplemented
by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its customers as well as the details
of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before driving your vehicle for the first time.
Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and enjoyable operation of your vehicle. Be sure
you are familiar with all vehicle controls, particularly those used for braking, steering, transmission, and transfer case shifting (if equipped). Learn how your
vehicle handles on different road surfaces. Your driving skills will improve with experience.

This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in
the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content
introduced throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles
produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information,
contact an authorized dealer.

When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians and genuine Mopar® parts, and care about
your satisfaction.

22_VM_OM_EN_USC_t.book Page 6

7
SYMBOLS KEY
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/body
builders. U.S. residents refer to the Warranty Information, Section 2.1.C.
Canadian residents refer to the “What Is Not Covered” section of the Warranty
Information. Such equipment includes video monitors, DVD/Blu-ray™,
heaters, stoves, refrigerators, etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the conversion/
camper manufacturer should also be supplied with your vehicle. If these
instructions are missing, please contact an authorized dealer for assistance in
obtaining replacement documents from the applicable manufacturer.
For information on the Body Builder’s Guide refer to
www.rambodybuilder.com. This website contains dimensional and technical
specifications for your vehicle. It is intended for Second Stage Manufacturer's
technical support. For service issues, contact an authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING! These statements are against operating
procedures that could result in a collision, bodily
injury and/or death.
CAUTION! These statements are against procedures that
could result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may
result in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information on
a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.
1

22_VM_OM_EN_USC_t.book Page 7

8
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the definition of
each symbol Úpage 44.
NOTE:Warning and Indicator lights are different based upon equipment options and
current vehicle status. Some telltales are optional and may not appear.
Red Warning Lights
Air Bag Warning Light
Úpage 44
Brake Warning Light Úpage 45
Battery Charge Warning Light Úpage 45
Door Open Warning Light Úpage 45
Electronic Throttle Control (ETC) Warning Light Úpage 46
Engine Coolant Temperature Warning Light
Úpage 46
Oil Pressure Warning Light Úpage 46
Transmission Temperature Warning Light Úpage 46
Seat Belt Reminder Warning Light Úpage 46
Transmission Fault Warning Light Úpage 47
Engine Oil Level Warning Light Úpage 47
Red Warning Lights

22_VM_OM_EN_USC_t.book Page 8