RENAULT FLUENCE Z.E. 2012 Owner's Manual
Manufacturer: RENAULT, Model Year: 2012, Model line: FLUENCE Z.E., Model: RENAULT FLUENCE Z.E. 2012Pages: 195, PDF Size: 5.23 MB
Page 21 of 195

keys ...................................................... (up to the end of the DU)
locking the doors  .................................. (up to the end of the DU)
1.16
ENG_UD21528_3
Télécommande à radiofréquence : utilisation (L38 - X38 - Re\
nault)
ENG_NU_914-4_L38e_Renault_1
Unlocking the doors
Press button 2 to unlock.
The  hazard  warning  lights  and  indica -
tor lights  flash once to indicate that the 
doors have unlocked.
NB: unlocking the doors will unlock the 
vehicle charging cord.
KeY/rADiO FreqUeNcY remOte cONtrOl:  use
locking the doors
Press locking button 1.
The indicator lights and hazard warning 
lights  flash  twice   to  indicate  that  the 
doors have locked:
If  an  opening  element  (door  or  boot)  is 
open  or  not  properly  closed,  the  open -
ing  elements  quickly  lock  then  unlock 
and the hazard warning lights and indi -
cator lights do not flash.
NB: while charging the traction battery, 
locking  the  opening  elements  will  lock 
the vehicle charging cord.
3
1
2
Unlocking/locking the boot 
only
(for some countries)
Press  button  3   to  unlock  or  lock  the 
boot.
The  hazard  warning  lights  and  indica -
tor lights flash once to indicate that the 
tailgate is unlocked if the vehicle doors 
are locked.
The  hazard  warning  lights  and  indica -
tor lights flash twice to indicate that the 
luggage compartment lid is locked if the 
vehicle doors are locked.
Driver’s responsibility
Never  leave  your  vehi -
cle  with  the  key  inside  and 
never  leave  a  child  (or  a 
pet)  unsupervised,  even  for  a  short 
while.
They may pose a risk to themselves 
or  to  others  by  starting  the  engine, 
activating  equipment  such  as  the 
electric  windows  or  by  locking  the 
doors.
Risk of serious injury.
The  card  buttons  are  deactivated 
when the engine is running.
The  flashing  status  of  the  hazard 
warning lights informs you of the ve-
hicle status:
–  one flash indicates that the vehi-
cle is completely unlocked;
–  two flashes indicate that the ve-
hicle is completely locked.  
Page 22 of 195

warning buzzer ...................................................... (current page)
doors ..................................................... (up to the end of the DU)
locking the doors  .................................. (up to the end of the DU)
opening the doors  ................................. (up to the end of the DU)
closing the doors  .................................. (up to the end of the DU)
children  ................................................. (up to the end of the DU)
doors/tailgate  ........................................ (up to the end of the DU)
1.17
ENG_UD20061_2
Ouverture et fermeture des portes (L38 - X38 - Renault)
ENG_NU_914-4_L38e_Renault_1
Doors
OPeNiNg  AND clOSiNg the DOOrS (1/2)
Opening the doors from the 
outside
With the doors unlocked, hold handle  1 
and pull it towards you.
Opening from the inside
Pull handle  2.
lights-on reminder buzzer
If  you  have  switched  off  the  ignition 
and  left  the  lights  switched  on,  a  re -
minder  buzzer  will  sound  when  a  door 
is opened.
Door/tailgate open buzzerDepending  on  the  vehicle,  if  a  door  or 
the  luggage  compartment  is  open  or 
not  properly  closed,  when  the  vehi -
cle  reaches  approximately  12  mph  (20 
km/h):
–  – the message “Door open ” or “Boot 
open ”  appears  on  the  instrument 
panel  accompanied  by  a  beep  last -
ing several seconds.
–  a 
2 warning light comes on, accom-
panied by a beep.
Special note
Once the engine has been switched off, 
the  lights  and  accessories  (radio,  etc.) 
will continue to operate until the driver’s 
door is opened.
12
As  a  safety  precaution, 
the  doors  should  only  be 
opened  or  closed  when  the 
vehicle is stationary.  
Page 23 of 195

1.18
ENG_UD20061_2
Ouverture et fermeture des portes (L38 - X38 - Renault)
ENG_NU_914-4_L38e_Renault_1
OPeNiNg  AND clOSiNg the DOOrS (2/2)
Driver’s responsibility 
when parking or stopping 
the vehicle
Never  leave  an  animal, 
child  or  adult  who  is  not  self-suffi -
cient alone on your vehicle, even for 
a short time.
They may pose a risk to themselves 
or  to  others  by  starting  the  engine, 
activating  equipment  such  as  the 
electric  windows  or  by  locking  the 
doors.
Also,  in  hot  and/or  sunny  weather, 
please remember that the tempera-
ture  inside  the  passenger  compart-
ment increases very quickly.
ri SK  OF  D eAth   Or  S eri OUS 
iNJUr Y.
child safety
Çvehicle with switch  3
Press  switch  3   to  enable  the 
rear  doors  to  be  opened.  If  the  vehicle 
is  equipped  with  electric  rear  windows, 
this action will also enable their use.
The indicator light in the switch lights up 
to confirm that the locks have been ac-
tivated.
Safety of rear occupants
The  driver  can  enable  op -
eration  of  the  rear  doors 
and,  depending  on  the  ve -
hicle, the electric windows by press-
ing  switch  3  on  the  side  with  the  il-
lustration.
Depending  on  the  vehicle,  in  the 
event of a fault:
–  a beep sounds;
–  a message is displayed on the in-
strument panel;
–  the  integrated  indicator  does  not 
light up.
If  the  battery  has  been  discon -
nected,  press  switch  3   on  the  side 
with  the  symbol  to  lock  the  rear 
doors.3  
Page 24 of 195

opening the doors ................................. (up to the end of the DU)
closing the doors  .................................. (up to the end of the DU)
unlocking the doors  .............................. (up to the end of the DU)
central door locking  .............................. (up to the end of the DU)
1.19
ENG_UD20063_2
Verrouillage / Déverrouillage des portes (L38 - X38 - Renault)
ENG_NU_914-4_L38e_Renault_1
lOcKiNg/UNlOcKiNg the DOOrS (1/2)
locking/Unlocking the doors 
from the outside
Please  refer  to  the  information  on  the 
“Key/Radio  frequency  remote  control” 
in Section 1.
i n  some  cases,   the  radio  frequency 
remote  control  will  not  operate,  or  its 
access area will be modified:
–  the  remote  control  battery  is  old 
or  the  vehicle  12  V  battery  is  dis -
charged.
–  the vehicle is located in a high elec-
tromagnetic radiation zone.
It is then possible:
–  to use the key integrated in the radio 
frequency  remote  control  to  unlock 
the front left-hand door;
–  to lock each of the doors manually;
–  to  use  the  interior  door  locking/un -
locking control (refer to the following 
pages).
Using the key
Insert  key  1  into  the  lock  A  of  the  driv-
er’s door to lock or unlock the door.
locking the doors manually
Turn screw  2 with the door open (using 
the end of the key) and close the door.
This  means  that  the  doors  are  then 
locked from the outside.
The  doors  may  then  only  be  opened 
from  the  inside  or  by  using  the  key  in 
the driver’s door.
A
2
1  
Page 25 of 195

1.20
ENG_UD20063_2
Verrouillage / Déverrouillage des portes (L38 - X38 - Renault)
ENG_NU_914-4_L38e_Renault_1
lOcKiNg/UNlOcKiNg the DOOrS (2/2)
interior locking/unlocking 
door control
Switch  3   simultaneously  controls  the 
doors and the boot.
If  a  door  or  the  tailgate  is  open  or  not 
closed  properly,  the  doors  and  tailgate 
lock/unlock quickly.
If you need to transport objects with the 
boot open, the other opening elements 
can  still  be  locked:  with  the  engine 
stopped,   press switch  3 for more than 
five  seconds  to  lock  the  other  opening 
elements.
locking the opening 
elements without the radio 
frequency remote control
For  example,  in  the  event  of  a  dis -
charged  battery  or  the  radio  frequency 
remote control temporarily not working.
With  the  engine  switched  off  and 
an  opening  element  (door  or  boot) 
open, press and hold switch  3 for more 
than five seconds.
When  the  door  is  closed,  all  the  doors 
and the tailgate will be locked.
The  vehicle  can  only  be  locked  from 
the  outside  using  the  radio  frequency 
remote control.
Door and tailgate status 
indicator
With the  ignition on, the indicator light 
integrated  in  the  switch  3   informs  you 
of the status of the opening elements:
–  when the light is on, the opening ele-
ments are locked;
–  indicator light off, the doors  and  tail-
gate are unlocked.
When  you  lock  the  doors,  the  indicator 
light remains lit and then goes out.3
Driver’s responsibility
Never  leave  your  vehicle 
with the key or remote con-
trol inside.
If  you  decide  to  keep  the  doors 
locked  when  you  are  driving,  re -
member  that  it  may  be  more  diffi -
cult  for  those  assisting  you  to  gain 
access  to  the  passenger  compart -
ment in the event of an emergency.  
Page 26 of 195

RENAULT ANTI-INTRUDER DEVICE (RAID) (up to the end of the DU)
central door locking  .............................. (up to the end of the DU)
doors ..................................................... (up to the end of the DU)
locking the doors  .................................. (up to the end of the DU)
doors/tailgate  ........................................ (up to the end of the DU)
1.21
ENG_UD21529_3
Condamnation automatique des ouvrants en roulage (L38 - X38 - Renault)\
ENG_NU_914-4_L38e_Renault_1
Automatic locking of opening elements when driving
AUt OmA tic lOcKiNg WheN DriviNg
Activating/deactivating the 
function
Depending on the vehicle:
– Please  refer  to  the  information  on 
the  “Vehicle  settings  customisation 
menu” in Section 1; “Auto door lock-
ing while driving ”:
 = function activated
 < function deactivated.
–  With  the  engine  running ,  press 
button  1 for approximately 5 seconds 
until you hear a beep.
Operating principle
After  the  vehicle  is  started,  the  system 
automatically locks the doors when you 
are driving at approximately 6 mph  (10 
km/h) and over.
The door can be unlocked:
–  by  pressing  the  door  unlocking 
button 1.
–  by opening a front door (vehicle sta-
tionary).
NB:   if  a  door  is  opened  or  closed,  it 
will  automatically  lock  again  when  the 
vehicle  reaches  a  speed  of  6  mph  (10 
km/h).
Operating faults
If  you  experience  an  operating  fault 
(no  automatic  locking,  the  indicator 
light  incorporated  in  button  1   does  not 
light  up  when  trying  to  lock  the  open -
ing elements, etc.), firstly check that the 
opening  elements  are  properly  closed. 
If  they  are  properly  closed,  contact  an 
authorised dealer.1
Driver’s responsibility
If  you  decide  to  keep  the 
doors  locked  when  you  are 
driving,  remember  that  it 
may  be  more  difficult  for  those  as -
sisting  you  to  gain  access  to  the 
passenger  compartment  in  the 
event of an emergency.  
Page 27 of 195

headrest................................................ (up to the end of the DU)
front seats adjustment  ...................................... (up to the end of the DU)
adjusting your driving position  .............. (up to the end of the DU)
1.22
ENG_UD29257_1
Appuis-tête avant (L38 électrique - Renault)
ENG_NU_914-4_L38e_Renault_1
Jaune NoirNoir texte
Headrests - Seats
FrONt heADreStS (1/2)
headrest A
to raise the headrest
Pull  the  headrest  upwards  to  the  de -
sired height.
t o lower the headrest
Press  button 2  and  guide  the  headrest 
down to the desired height. t
o adjust the angle of the headrest
Depending on the vehicle, push back or 
draw the headrest  4 nearer to you until 
the desired position.
t o remove the headrest
Raise  the  headrest  to  its  highest  po -
sition  (tilt  the  seatback  backwards  if 
necessary).  Press  button  1   and  lift  the 
headrest to release it.
t o refit the headrest
Pull  out  the  headrest  rods  3   as  far  as 
possible  by  pulling  from  the  top.  Take 
care  to  ensure  they  are  clean  and  cor-
rectly aligned and, if there are any prob-
lems, check that the notches are facing 
forwards.
Insert  the  headrest  rods  into  the  holes 
(tilt  the  seatback  backwards  if  neces -
sary).
Lower  the  headrest  until  it  locks,  press 
button 1  and  lower  the  headrest  as  far 
as possible.
Check  that  each  headrest  rod  3   is  se -
curely  locked  in  the  seatback  by  trying 
to pull them up or push them down.
The  headrest  is  important 
for safety. Ensure that it is in 
place and in the correct po-
sition:  The  top  of  the  head -
rest  should  be  as  close  as  possible 
to the crown of the head and the dis-
tance  between  your  head  and  the 
headrest  should  be  the  least  pos -
sible.
2
3
A
1
The  three  upper  positions  can 
be  manipulated  without  pressing 
button 2. However, it is preferable to 
press this button to lower the head-
rest.
4  
Page 28 of 195

JauneNoirNoir texte
1.23
ENG_UD29257_1
Appuis-tête avant (L38 électrique - Renault)
ENG_NU_914-4_L38e_Renault_1
headrest  B
to raise the headrest
Pull  the  headrest  upwards  to  the  de -
sired height.
t o lower the headrest
Press  button  5  and  guide  the  headrest 
down to the desired height. t
o remove the headrest
Raise  the  headrest  to  its  highest  po -
sition  (tilt  the  seatback  backwards  if 
necessary).  Press  button  5  and  lift  the 
headrest to release it.
t o refit the headrest
Pull the headrest rods fully out  6 by pull-
ing  from  the  top.  Take  care  to  ensure 
they  are  clean  and  correctly  aligned 
and,  if  there  are  any  problems,  check 
that the notches are facing forwards.
Insert  the  headrest  rods  into  the  holes 
(tilt  the  seatback  backwards  if  neces -
sary).
Lower  the  headrest  until  it  locks,  press 
button  5  and  lower  the  headrest  as  far 
as it will go.
Check  that  each  headrest  rod  6   is  se -
curely  locked  in  the  seatback  by  trying 
to pull them up or push them down.
FrONt heADreStS (2/2)
B
5
6
The  headrest  is  important 
for safety. Ensure that it is in 
place and in the correct po-
sition:  The  top  of  the  head -
rest  should  be  as  close  as  possible 
to the crown of the head and the dis-
tance  between  your  head  and  the 
headrest  should  be  the  least  pos -
sible.  
Page 29 of 195

headrest................................................ (up to the end of the DU)
1.24
ENG_UD23709_3
Appuis-tête arrière (L38 - X38 - Renault)
ENG_NU_914-4_L38e_Renault_1
reAr heADreStS
Position for use
Raise  or  lower  the  headrest  while  pull -
ing it towards the front of the vehicle.
t o remove the headrest
Press  tabs  A   on  catches  1   and  2   and 
remove the headrest.
t o refit the headrest
Insert  the  headrest  rods  into  the 
sleeves,  and  lower  the  headrest  to  the 
first notch.
Storage position
Lower  the  headrest  as  far  as  possi -
ble, then press tab  2 and lower it com-
pletely.
When  the  headrest  is  set  at  the 
lowest  position  (position  B ),  this  is 
for  storage  only:   it  should  not  be  in 
this position when a seat is occupied.
The  headrest  is  a  safety 
component,  check  that  it  is 
fitted  and  in  the  correct  po-
sition.
B
1
2
A  
Page 30 of 195

front seat adjustment ............................(up to the end of the DU)
front seats adjustment  ...................................... (up to the end of the DU)
front seats with manual controls  ........................................ (current page)
1.25
ENG_UD23710_3
Sièges avant à commandes manuelles (L38 - X38 - Renault)
ENG_NU_914-4_L38e_Renault_1
FrONt SeA tS With mANUAl cONtrOl
to move the seat forwards or 
back
Lift  handle  1   to  unlock.  Release  the 
handle  once  the  seat  is  in  the  correct 
position and ensure that the seat is fully 
locked into position.
t o raise or lower the seat 
base
Move lever  2 as many times as neces-
sary upwards or downwards.
t o tilt the seatbackTurn control knob  3 to the required po-
sition.
For  safety  reasons,  carry  out  any  adjustments  when  the  vehicle  is  not 
being driven.
We would advise you not to recline the seatbacks too far to ensure that 
the effectiveness of the seat belts is not reduced.
No object should be placed on the floor (in front of the driver). Nothing should be 
placed around the driver’s feet as such objects may slide under the pedals during 
sudden braking manoeuvres and obstruct their use.
1
3
2
4
t o adjust the lumbar support 
on the driver’s seat
(depending on vehicle)
Lower handle  4 to increase the support 
and lift it to decrease it.