RENAULT ZOE 2014 1.G Service Manual
Manufacturer: RENAULT, Model Year: 2014, Model line: ZOE, Model: RENAULT ZOE 2014 1.GPages: 214, PDF Size: 4.13 MB
Page 41 of 214

1.35
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (1/4)
These are made up of:
–  seat belt inertia reel pretension-ers;
–  chest-level load limiters;
–  anti-submarining air bags;
–  front airbags for driver and front  passenger.
These systems are designed to act in-
dependently or together when the vehi-
cle is subjected to a frontal impact.
Depending on the severity of the 
impact, the system can trigger:
–  seat belt locking;
–  the seat belt inertia reel pretensioner  (which engages to correct seat belt 
slack);
–  the front airbag.
Pretensioners
The pretensioners hold the seat belt 
against the body, holding the occupant 
more securely against the seat, thus in-
creasing the seat belt’s efficiency.
With the ignition on, following a signif-
icant frontal impact and depending on 
the severity of the impact, the system 
may trigger the seat belt inertia reel 
pretensioner  1, which instantly retracts 
the seat belt.
–   Have the entire restraint 
system checked following 
an accident.
– No operation whatso-
ever is permitted on any part of 
the system (pretensioners, air 
bags, computers, wiring) and the 
system components must not 
be reused on any other vehicle, 
even if identical.
–  To avoid incorrect triggering of  the system which may cause 
injury, only qualified personnel 
from an approved dealer may 
work on the pretensioner and air 
bag system.
–  The electric trigger system may  only be tested by a specially 
trained technician using special 
equipment.
–  When the vehicle is scrapped,  contact an approved dealer for 
disposal of the pretensioner and 
air bag gas generators.
1  
Page 42 of 214

1.36
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (2/4)
Load limiter
Above a certain severity of impact, this 
mechanism is used to limit the force of 
the belt against the body so that it is at 
an acceptable level.
Anti-submarining air bag
Located on each of the front seats, it 
deploys in order to prevent the occu-
pant from sliding under the seat belt.
Air bags for driver and front 
passenger
Fitted to the driver and passenger side.
Depending on the vehicle, the pres-
ence of this equipment is indicated 
by the word “Airbag” on the steering 
wheel, dashboard (air bag zone  A) and 
a symbol on the lower section of the 
windscreen.
Each air bag system consists of:
–  an air bag and gas generator fitted  on the steering wheel for the driver 
and in the dashboard for the front 
passenger;
–  an electronic unit for system monitor- ing which controls the gas generator 
electrical trigger system;
– remote sensors;
–  a single warning light 
å on the 
instrument panel.
A
The air bag system uses 
pyrotechnic principles. This 
explains why, when the air 
bag inflates, it will gener-
ate heat, produce smoke (this does 
not mean that a fire is about to start) 
and make a noise upon detonation. 
In a situation where an air bag is 
required, it will inflate immediately 
and this may cause some minor, su-
perficial grazing to the skin or other 
problems.  
Page 43 of 214

1.37
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (3/4)
Operation
This system is only operational when 
the ignition is switched on.
In a severe frontal impact, the air bags 
inflate rapidly, cushioning the impact 
of the driver’s head and chest against 
the steering wheel and the front pas-
senger against the dashboard. The air 
bags then deflate immediately so that 
the passengers are not in any way hin-
dered from leaving the vehicle.
Operating faults
This warning light 2 å will light up 
on the instrument panel when the igni-
tion is switched on and then go out after 
a few seconds.
If it does not light up when the ignition 
is switched on, or comes on when the 
engine is running, there is a fault in the 
system.
Contact your approved Dealer as soon 
as possible. Your protection will be re-
duced until this fault is rectified.
2   
Page 44 of 214

1.38
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (4/4)
Warnings concerning the driver’s air bag
– Do not modify the steering wheel or the steering wheel boss.
– Do not cover the steering wheel boss under any circumstances.
–  Do not attach any objects (badge, logo, clock, telephone holder, etc.) to the steering wheel boss.
–  The steering wheel must not be removed (except by qualified personnel f\
rom our Network).
–  When driving, do not sit too close to the steering wheel. Sit with your \
arms slightly bent (see the information on “Adjusting  
your driving position” in Section 1). This will allow sufficient space for the air bag to deploy correctly and be fully effective.
Warnings concerning the passenger air bag
–  Do not attach or glue any objects (badge, logo, clock, telephone holder\
, etc.) to the dashboard on or near the air bag.
–  Do not place anything between the dashboard and the passenger (pet, umb\
rella, walking stick, parcels, etc.).
–  The passenger must not put his or her feet on the dashboard or seat as t\
here is a risk that serious injuries may occur. In  general, parts of the body should be kept away from the dashboard (knee\
s, hands, head, etc.).
–  The devices in addition to the front passenger seat belt should be react\
ivated as soon as a child seat is removed, to ensure  the protection of the passenger in the event of an impact.
A REAR-FACING CHILD SEAT MUST NOT BE FITTED TO THE FRONT PASSENGER SEAT UNLESS THE ADDITIONAL RESTRAINT SYSTEMS, I.E. THE PASSENGER AIR BAG, ARE DEACTIVATED.
(refer to the information on “Child safety: deactivating/activating \
the front passenger air bag” in Section 1)
Warnings concerning the anti-submarining air bag
Do not let a child under the age of 12 sit in this seat. When triggered,\
 the anti-submarining air bag may project objects left  on 
the seat base with a great deal of force.
Risk of serious injury.
All of the warnings below are given so that the air bag is not obstructe\
d in any way when it is inflated and also to prevent 
the risk of serious injuries caused by items which may be dislodged when\
 the air bag inflates. 
Page 45 of 214

1.39
METHODS OF RESTRAINT IN ADDITION TO THE REAR SIDE SEAT BELTS
Force limiter
Above a certain severity of impact, this 
mechanism is used to limit the force of 
the belt against the body so that it is at 
an acceptable level.
–  Have the entire restraint 
system checked following 
an accident.
– No operation whatsoever 
is permitted on any part of the 
system (air bags, electronic con-
trol units, wiring) and the system 
components must not be reused 
on any other vehicle, even if iden-
tical.
– Only qualified personnel from  our Network may work on the air 
bags; otherwise the system may 
trigger accidentally and cause 
injury. 
Page 46 of 214

1.40
SIDE PROTECTION DEVICES
Warnings concerning the side air bag
– Fitting seat covers: seats equipped with an air bag require covers 
specifically designed for your vehicle. Contact an approved Dealer to fi\
nd 
out if these covers are available. The use of any covers other than those 
designed for your vehicle (and including those designed for another veh\
icle) 
may affect the operation of the air bags and reduce your protection.
–  Do not place any accessories, objects or even pets between the seatback,\
 the  door and the internal fittings. Do not cover the seatback with any items\
 such as 
clothes or accessories. This may prevent the air bag from operating correctly 
or cause injury when the air bag is deployed.
–  No work or modification whatsoever may be carried out on the seat or int\
ernal  fittings, except by qualified personnel from an approved dealer.
–  The area between the rear bench seatback and the trim is the area of air\
 bag  operation: no objects must be placed here.
Side air bags
These air bags are fitted to the front 
seats and are activated at the sides of 
the seats (door side) to protect the oc-
cupants in the event of a severe side 
impact.
Depending on the vehicle, a mark-
ing on the windscreen informs you 
of the presence of additional means 
of restraint (airbags, pretensioners, 
etc.) in the passenger compartment. 
Page 47 of 214

1.41
ADDITIONAL METHODS OF RESTRAINT
The air bag is designed to complement the action of the seat belt. Both \
the air bags and seat belts are integral parts of 
the same protection system. It is therefore essential to wear seat belts\
 at all times. If seat belts are not worn, the oc-
cupants are exposed to the risk of serious injury in the event of an acc\
ident. It may also increase the risk of minor su-
perficial injuries occurring when the air bag is deployed, although such\
 minor injuries are always possible with air bags.
If the vehicle should overturn or suffer a rear impact, however severe, the pretensioners and air bags are no\
t always triggered . 
Shocks to the underbody of the vehicle, e.g. from pavements, potholes or\
 stones, can all trigger these systems.
–  No work or modification  whatsoever may be carried out on any part of the air bag system (air bags, preten\
sioners, compu-
ter, wiring harness, etc.), except by qualified personnel from an approved\
 dealer.
–  To ensure that the system is in good working order and to avoid accidenta\
l triggering of the system which may cause injury,  only qualified Network personnel may work on the air bag system.
–  As a safety precaution, have the air bag system checked if your vehicle \
has been involved in an accident, or is stolen or  broken into.
–  When selling or lending the vehicle, inform the user of these points and\
 hand over this driver’s handbook with the vehicle.
–  When scrapping your vehicle, contact your approved dealer for disposal o\
f the gas generator(s).
All of the warnings below are given  so  that the air bag is not obstructed in any way when it is inflated and  also to prevent 
the risk of serious injuries caused by items which may be dislodged when\
 the air bag inflates. 
Page 48 of 214

1.42
CHILD SAFETY: General information (1/2)
Carrying children
Children, and adults, must be correctly 
seated and strapped in for all journeys. 
The children being carried in your vehi-
cle are your responsibility.
A child is not a miniature adult. Children 
are at risk of specific injuries as their 
muscles and bones have not yet fin-
ished growing. The seat belt alone 
would not provide suitable protection. 
Use an approved child seat and ensure 
you use it correctly.
A collision at 30 mph 
(50 km/h) is the same as fall-
ing a distance of 10 metres. 
Transporting a child without 
a restraint is the equivalent of allow-
ing him or her to play on a fourth-
floor balcony without railings.
Never travel with a child held in your 
arms. In the event of an accident, 
you will not be able to keep hold of 
the child, even if you yourself are 
wearing a seat belt.
If your vehicle has been involved in 
a road accident, replace the child 
seat and have the seat belts and 
ISOFIX anchorage points checked.
To prevent the doors being 
opened, use the “Child 
safety” device (refer to the 
information on “Opening 
and closing the doors” in Section 1).
Driver’s responsibility 
when parking or stopping 
the vehicle
Never leave an animal, 
child or adult who is not self-suffi-
cient alone on your vehicle, even for 
a short time.
They may pose a risk to themselves 
or to others by starting the engine, 
activating equipment such as the 
electric windows or by locking the 
doors.
Also, in hot and/or sunny weather, 
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS 
INJURY. 
Page 49 of 214

1.43
CHILD SAFETY: General information (2/2)
Using a child seat
The level of protection offered by the 
child seat depends on its ability to re-
strain your child and on its installation. 
Incorrect installation compromises the 
protection it offers the child in the event 
of harsh braking or an impact.
Before purchasing a child seat, check 
that it complies with the regulations for 
the country you are in and that it can 
be fitted in your vehicle. Consult an ap-
proved dealer to find out which seats 
are recommended for your vehicle.
Before fitting a child seat, read the 
manual and respect its instructions. If 
you experience any difficulties during 
installation, contact the manufacturer 
of the equipment. Keep the instructions 
with the seat.Set a good example by always fas-
tening your seat belt and teaching 
your child:
–  to strap themselves in correctly;
–  to always get in and out of the car  at the kerb, away from busy traf-
fic.
Do not use a second-hand child 
seat or one without an instruction 
manual.
Check that there are no objects in 
the vicinity of the child seat which 
could impede its operation.
Never leave a child unat-
tended in the vehicle.
Check that your child is 
always strapped in and that 
the belt or safety harness used is 
correctly set and adjusted. Avoid 
wearing bulky clothing which could 
cause the belts to slacken.
Never let your child put their head or 
arms out of the window.
Check that the child is in the correct 
position for the entire journey, espe-
cially if asleep. 
Page 50 of 214

1.44
CHILD SAFETY: choosing a child seat
Rear-facing child seats
A baby’s head is, proportionally, heavier 
than that of an adult and its neck is very 
fragile. Transport the child in this po-
sition for as long as possible (until the 
age of 2 at the very least). It supports 
both the head and the neck.
Choose a bucket type seat for best side 
protection and change it as soon as the 
child’s head is higher than the shell.Forward-facing child seats
The child’s head and abdomen need to 
be protected as a priority. A forward-fac-
ing child seat which is firmly attached to 
the vehicle will reduce the risk of impact 
to the head. Ensure your child travels in 
a forward-facing seat with a harness for 
as long as their size permits.
Choose a bucket type seat for optimum 
side protection.Booster cushions
From 15 kg or 4 years, the child can 
travel using a booster seat, which will 
enable the seat belt to be adapted 
to suit his/her size and shape. The 
booster seat cushion must be fitted with 
guides to position the seat belt on the 
child’s thighs rather than the stomach. 
It is recommended that you use a seat-
back fitted with a belt strap guide which 
can be adjusted in terms of height to 
position the seat belt in the centre of the 
shoulder. It must never rest on the neck 
or on the arm.
Choose a bucket type seat for optimum 
side protection.