remote control RENAULT ZOE 2014 1.G Owners Manual

1.3
ELECTRIC VEHICLE: introduction (2/5)
Electric vehicles have special features,
but operate in a similar manner to con-
ventional vehicles.
The main difference in electric vehicles
is the exclusive use of electric energy
instead of fuel, as used in convention
vehicles.
We therefore recommend that you read
these instructions describing your elec-
tric vehicle carefully.
Connected services(depending on vehicle)
Your electric vehicle has connected
services that provide information and/
or control:
– your vehicle’s charging status;
– the traction battery charging pro-gramming, based on certain choices
on offer;
– air-conditioning remote program- ming (please see the information on
“Air-conditioning: remote activation”
in Section 3);
– ...
You can subscribe to a connected
service or extend it at any time by
consulting an authorised dealer.
12
3
You can access these services by:
– digital devices (mobile telephones 2,
your computer 3, etc);
– multimedia display 1.
For further information, please contact
an authorised dealer.

1.20
REMOTE CONTROL RENAULT CARD: use
Unlocking the doors and
tailgate
Press button 1.
The hazard warning lights flash once
to indicate that the doors have been un-
locked.
1
2
Locking the doors and
luggage compartment
Press the locking button 2. The hazard
warning lights flash twice to indicate
that the doors have locked. If a door
or the luggage compartment is open
or not properly shut, or if a RENAULT
card is still in the reader, the doors and
luggage compartment lock then quickly
unlock and the hazard warning lights
do not flash .
4
RENAULT card not detected
alarm
The message “Keycard not detected”
and a beep will warn you if you open
a door with the engine running and the
card is not in the reader. The warning
disappears when the card is inserted in
the reader again.
Opening the charging flap
or unlocking the vehicle
charging cord
Press the button 3 either to open the
charging flap or to unlock the charging
cord.
Activation of the air-
conditioning
A long press on the button 4 activates
the air-conditioning for a period of
5 minutes. This enables you to obtain a
comfortable temperature prior to using
the vehicle. Please refer to the informa-
tion on “Air-conditioning: remote control
activation” in Section 3.
3
The card buttons are deactivated
when the engine is running.
The flashing status of the hazard
warning lights informs you of the ve-
hicle status:
– one flash indicates that the vehi-
cle is completely unlocked;
– two flashes indicate that the ve-
hicle is completely locked.
If the vehicle has been unlocked
but neither the doors or tailgate are
open, it locks again automatically
after two minutes.

1.21
HANDS-FREE RENAULT CARD: use (1/3)
UseOn equipped vehicles, in addition to
the functions of the above-mentioned
remote control RENAULT card, it can
be used to lock/unlock without using
the RENAULT card, when it is in access
zone 1.Unlocking the vehicleWith the RENAULT card in zone 1 and
the vehicle locked, press button 3 on
handle 2 on one of the two front doors:
the vehicle will unlock.
Pressing button 4 also unlocks all the
doors and the tailgate.
The hazard warning lights flash once
to indicate that the doors have been un-
locked.
NB: the vehicle cannot be locked again
for three seconds after unlocking after
pressing button 3.
1
2
34
Do not store the RENAULT card
anywhere it may come into con-
tact with other electronic equipment
(computer, PDA, phone, etc.) as this
could hinder its operation.
After unlocking the vehicle or the
boot only using the buttons of the
RENAULT card, remote locking and
unlocking in hands-free mode are
deactivated.
To reactivate the hands-free mode:
restart the vehicle.

1.25
OPENING AND CLOSING THE DOORS (1/2)
Opening the doors from the
outside
Front doors
With the doors unlocked, pull handle 1.
Special feature of the RENAULT
“hands-free” card
With the doors locked, press the
button 2 on the handle 1 of one of the
two front doors and pull towards you.
Opening from the inside
Pull handle 5.
Lights-on reminder buzzerIf you have switched off the ignition
and left the lights switched on, a re-
minder buzzer will sound when a door
is opened.
Card reminder buzzerA beep will let you know if you have left
the remote control RENAULT card in
the reader when you open the driver’s
door, and the “Please remove keycard”
message will appear on the instrument
panel.
1
As a safety precaution,
the doors should only be
opened or closed when the
vehicle is stationary.
2
Rear doors
With the doors unlocked:
– press on recess 3 to move the
handle 4;
– slide your hand into the handle 4 and
pull towards you.
4
35

1.28
Locking the doors without
the RENAULT card
For example, in the event of a dis-
charged battery or the RENAULT card
temporarily not working, etc.
With the engine switched off and an
opening (door or boot) open, press
and hold the switch 3 for more than five
seconds.
When the door is closed, all the doors
and tailgate will be locked.
Unlocking the vehicle from the outside
is only possible with the RENAULT card
in the vehicle's access zone or using
the key integrated in the RENAULT
card.
LOCKING/UNLOCKING THE DOORS (2/2)
Interior locking/unlocking
door control
Switch 3 simultaneously controls the
doors and the boot.
If a door or the tailgate is open or not
closed properly, the doors and tailgate
lock/unlock quickly.
If you need to transport objects with the
boot open, the other opening elements
can still be locked: with the engine
stopped, press the switch 3 for more
than five seconds to lock the other
openings.
Door and tailgate status
indicator
With the ignition on , the warning light
integrated in switch 3 informs you of the
locking status of the opening elements:
– indicator light on, the doors and tail- gate are locked,
– indicator light off, the doors and tail- gate are unlocked.
When you lock the doors, the indicator
light remains lit and then goes out.
Never leave your vehicle
with the RENAULT card
inside.
After locking/unlocking the vehicle
and the tailgate only using the but-
tons on the RENAULT card, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.
3
Driver’s responsibility
If you decide to keep the
doors locked when you are
driving, remember that it
may be more difficult for those as-
sisting you to gain access to the
passenger compartment in the
event of an emergency.

1.36
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (2/4)
Load limiter
Above a certain severity of impact, this
mechanism is used to limit the force of
the belt against the body so that it is at
an acceptable level.
Anti-submarining air bag
Located on each of the front seats, it
deploys in order to prevent the occu-
pant from sliding under the seat belt.
Air bags for driver and front
passenger
Fitted to the driver and passenger side.
Depending on the vehicle, the pres-
ence of this equipment is indicated
by the word “Airbag” on the steering
wheel, dashboard (air bag zone A) and
a symbol on the lower section of the
windscreen.
Each air bag system consists of:
– an air bag and gas generator fitted on the steering wheel for the driver
and in the dashboard for the front
passenger;
– an electronic unit for system monitor- ing which controls the gas generator
electrical trigger system;
– remote sensors;
– a single warning light
å on the
instrument panel.
A
The air bag system uses
pyrotechnic principles. This
explains why, when the air
bag inflates, it will gener-
ate heat, produce smoke (this does
not mean that a fire is about to start)
and make a noise upon detonation.
In a situation where an air bag is
required, it will inflate immediately
and this may cause some minor, su-
perficial grazing to the skin or other
problems.

1.57
DRIVING POSITION: LEFT-HAND DRIVE (2/2)
The equipment fitted, described below, DEPENDS ON THE VERSION AND COUNTRY.
1 Side air vent.
2 Side window demister outlet.
3 Stalk for:
– direction indicator lights,
– exterior lights,
– rear fog light.
4 Instrument panel.
5 Driver’s air bag and horn location.
6 Ambiance selection switch.
7 – Windscreen wiper/washer stalk,
– On-board computer information
readout control and vehicle set-
tings personalisation menu.
8 Multimedia touch screen or radio. 9 –
Central door locking/unlocking
controls.
– Hazard warning lights switch.
10 Centre air vents.
11 Fragrance diffuser.
12 Location for passenger air bag.
13 Glovebox.
14 Air-conditioning control.
15 Card reader RENAULT.
16 Accessories socket.
17 Gear lever.
18 Handbrake.
19 Cruise control/speed limiter control.
20 ECO mode activation/deactivation
control. 21 Engine start/stop button.
22 Cruise control/speed limiter controls.
23 Control for adjusting steering wheel
height.
24 Bonnet release control.
25 Controls for: – unlocking the charging flap and
the charging socket;
– headlight beam height remote ad-
justment;
– lighting dimmer for control instru-
ments;
– activation/deactivation and selec-
tion of pedestrian warning noise.

1.59
DRIVING POSITION: RIGHT-HAND DRIVE (2/2)
The equipment fitted, described below, DEPENDS ON THE VERSION AND COUNTRY.
1 Side air vent.
2 Side window demister outlet.
3 Location for passenger air bag.
4 Fragrance diffuser.
5 Centre air vents.
6 Multimedia touch screen or radio.
7 – Central door locking/unlocking
controls.
– Hazard warning lights switch.
8 Ambiance selection switch.
9 Stalk: – direction indicator lights,
– exterior lights,
– rear fog light.
10 Location for driver’s air bag and horn.
11 Instrument panel. 12 – Windscreen wiper/washer stalk,
– On-board computer information
readout control and vehicle set-
tings personalisation menu.
13 Controls for: – unlocking the charging flap and
the charging socket;
– headlight beam height remote ad-
justment;
– lighting dimmer for control instru-
ments;
– activation/deactivation and selec-
tion of pedestrian warning noise.
14 Cruise control/speed limiter controls.
15 Control for adjusting steering wheel
height.
16 Engine start/stop button. 17 Card reader RENAULT.
18
Accessories socket.
19 Handbrake.
20 Cruise control/speed limiter control.
21 ECO mode activation/deactivation
control.
22 Gear lever.
23 Air-conditioning control.
24 Glovebox.
25 Bonnet release control.

2.2
STARTING, STOPPING THE ENGINE (1/2)
Driver’s responsibility
Never leave your vehi-
cle with the key inside and
never leave a child (or a
pet) unsupervised, even for a short
while.
There is a risk that they could start
the engine or operate electrical
equipment (electric windows etc.)
and trap part of their body (neck,
arms, hands, etc.).
Risk of serious injury.
Never switch off the ignition before
the vehicle has come to a complete
stop. Switching off the engine di-
sables the assistance equipment:
brakes, power-assisted steering,
etc., and the passive safety devices
such as airbagsand pretensioners.
The vehicle can only be started if
the charging cord is unplugged from
the vehicle.
The vehicle can only be started if the
selection lever is at P. Please see
the information on “Gear control” in
Section 2.
Remote control RENAULT
card
When you get into the vehicle, insert the
RENAULT card fully into card reader 2.
To start
– position the gear lever to the posi- tion P only;
– press button 1. The message
READY comes on, on the instrument
panel, along with a beep.
The message disappears when the
vehicle speed is above 3 mph (5 km/h).
Hands-free RENAULT card
The RENAULT card must be inserted
in card reader 2 or in detection zone 3.
To start
– position the gear lever to the position P only ;
– depress the brake pedal;
– press button 1. The message
READY comes on, on the instrument
panel, along with a beep.
The message disappears when the
vehicle speed is above 3 mph (5 km/h).
3
1
2

2.3
Operating faults
In certain cases, the hands-free
RENAULT card may not work:
– the card battery RENAULT is drai-ned, flat 12 V battery, etc.
– near to appliances operating on the same frequency as the card (moni-
tor, mobile phone, video game, etc.);
– vehicle located in a high electroma- gnetic radiation zone.
The message “Please insert keycard”
appears on the instrument panel.
Insert the RENAULT card fully into card
reader 2.
Conditions for stopping the
engine
The vehicle must be stationary, with the
lever positioned to N or P.
STARTING, STOPPING THE ENGINE (2/2)
Hands-free RENAULT card
With the card in the vehicle, press
button 1: the engine switches off and
the message READY goes out on the
instrument panel. The steering column
is locked when the driver’s door is
opened or the vehicle is locked.
If the card is no longer in the passenger
compartment when you try to switch
the engine off, the message “No key-
card Press and hold” appears on the
instrument panel: press the button 1 for
longer than two seconds.
With the engine switched off, any ac-
cessories being used (radio, etc.) will
continue to function for approximately
10 minutes.
When the driver’s door is opened, the
accessories stop working.
Remote control RENAULT card
With the card in reader 2 , press
button 1: the engine will stop. The mes-
sage READY goes out on the instru-
ment panel.
Removing the card from the reader
locks the steering column.
Special note
If the card is no longer in the reader
when you try to switch the engine off,
the message “No keycard Press and
hold” will appear on the instrument
panel: press the button 1 for longer
than two seconds.
1
When you leave your vehi-
cle, especially if you have
your RENAULT card with
you, check that the engine
is completely switched off.
2