charge RENAULT ZOE 2016 1.G Owner's Manual

3.9
AIR CONDITIONING: programming (1/4)
Adjusting the programming
With the vehicle connected to a power
source, this function enables:
– a comfortable temperature prior to using the vehicle;
– optimisation of the vehicle range.
The programmable air-conditioning
is triggered the hour before the pro-
grammed hour in order to reach a com-
fortable temperature.
1
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
In hot and/or sunny weather, please
remember that the temperature
inside the passenger compartment
increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
Operating conditions
– the ignition must be switched off;
– the vehicle must be locked;
– the traction battery charge level must be greater than 45% for the function
to be triggered;
– the vehicle has to be plugged into the mains;
– programming should be done at least one hour prior to departure;
and
– air-conditioning programming must be activated.
Depending on the vehicle, the pro- gramming is done from:
– the multimedia display;
or
– the vehicle settings customisation menu.
The integrated warning light in
button 1 and warning light

come on.

4.6
The secondary battery is a 12 V battery:
this supplies the energy required to op-
erate vehicle equipment (lights, wind-
screen wipers, audio system, etc) and
certain safety systems, such as ABS.
You should not open it or add any
fluid.
SECONDARY 12 V BATTERY (1/2)
1
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
For your own safety and for
the proper operation of the
vehicle’s electrical equip-
ment (lights, windscreen
wipers, ABS, etc.), any interven-
tion on the secondary 12 V battery
(removal, disconnection, etc.) must
categorically be performed by a
specialist professional.
Risk of serious burns or electric
shocks.
Respect categorically the replace-
ment intervals (without exceeding
them) as stated in the maintenance
document.
The battery is a specific type.
Please ensure it is replaced with the
same type.
Contact an Authorised Dealer.
Maintenance/replacementThe charge status of the 12 volt bat-
tery 1 can decrease, especially if you
use your vehicle:
– when the outside temperature drops;
– after extended use of energy-con- suming devices with the engine
switched off.

4.7
SECONDARY 12 V BATTERY (2/2)Breakdown recovery
To avoid damaging your vehicle, do
not recharge the secondary 12 V
battery using:
– an external battery charger;
– a battery from another vehicle.
Please contact an Authorised
Dealer.
Do not disconnect the sec-
ondary 12 V battery.
Risk of serious burns or
electric shocks.
Do not use your electric vehicle to
restart the 12 volt battery in another
vehicle. The 12 volt electric power of
an electric vehicle is not enough to
perform such an operation.
Risk of damage to vehicle
A234
567
Label AObserve the indications on the battery.
2 naked flames and smoking are forbid-
den;
3 eye protection required;
4 keep away from children;
5 explosive materials;
6 please consult the driver’s handbook;
7 corrosive substances.

5.19
Choice of breakdown service
In the event of an energy fault
In the event of a fully discharged trac-
tion battery, any type of towing is per-
mitted: towing on a flatbed truck or
towing on the road using the tow eye
(please see following pages). It is es-
sential to wait approximately 5 minutes
after locking the doors to start towing.
All other cases
Only towing on a flatbed truck is per-
mitted.
TOWING, BREAKDOWN (1/3)
Before any recovery, unlock the stee-
ring column: with the clutch pressed,
engage the lever in position N, insert
the card in the reader then press the
engine starting button for approxima-
tely two seconds.
The regulations in force for breakdown
recovery must always be observed.Towing on a flatbed truck
Breakdown recovery must be perfor-
med on a flat surface under all circums-
tances except where the vehicle is im-
mobilised following a full discharge of
the traction battery. In the event of a
total energy loss, please see the fol-
lowing pages.

5.20
Once you have finished towing, press
the engine start button twice (risk of
running down the 12 V battery).
If the lever is stuck in P, even though
you are depressing the brake pedal, the
lever can be released manually.
To do this, unclip the cover at the base
of the lever.
Simultaneously press at the location 7
and the unlocking button 6 on the lever.
TOWING, BREAKDOWN (2/3)
6
7
In the event of an energy
fault: towing
In the event of a fully discharged trac-
tion battery:
– the warning light 2
Ṏ flashes;
– the indicator 1 shows an empty bat-
tery.
It is possible to recover on a flatbed
truck or tow the vehicle using the tow
eye, following the instructions below.
When the engine is stop-
ped, steering and braking
assistance are not opera-
tional.
Before towing, unlock the steering
column: engage the lever 5 in position
N , insert the card in the reader 4 then
press the engine starting button 3 for
approximately two seconds.
The column is unlocked, the accessory
functions are supplied: the vehicle lights
can be used (hazard warning lights,
brake lights etc.). The towed vehicle’s
lights must be switched on at night.
The speed specified by current legisla-
tion for towing must always be obser-
ved.
3
5
4
1
2

5.22
OPERATING FAULTS (1/4)
The following advice will enable you to carry out quick, temporary repai\
rs. For safety reasons you should always contact
an approved dealer as soon as possible.
FAULTSPOSSIBLE CAUSESWHAT TO DO
Impossible to charge the traction bat-
tery.
The charging flap warning light flashes
red. The outdoor temperature is lower
than -26°C.
Recharge your vehicle in a more suitable
environment. If necessary, please refer to
the information on “Towing: breakdown re-
covery” in Section 5.
No electrical current in the wall
socket or poor connection of cable
to domestic socket. Check your installation (circuit breaker, pro-
grammer, etc.).
Check the connections (socket, etc.).
Please refer to the information on “Electric
vehicle: charging” in Section 1.
The cord is defective. Please see an authorised dealer to replace
it.
Impossible to charge the traction bat-
tery.
The charging flap warning light flashes
blue. The charging cord is not correctly
locked to the vehicle. Plug the charging cord correctly to the ve-
hicle. Refer to the information on “Electric
vehicle: charging” in Section 1.
The activation of the air conditioning
using the card RENAULT fails to work. The card RENAULT is outside its
area of action.Step closer to the vehicle.
One of the usage conditions is not
complied with. Please refer to the information on “Air-
conditioning: remote control activation” in
Section 3.

5.23
OPERATING FAULTS (2/4)
FAULTSPOSSIBLE CAUSESWHAT TO DO
The programmable air conditioning
fails to work. One of the usage conditions is not
complied with (the traction battery
is not charged, etc).Please refer to the information on “Air-
conditioning: programming” in Section 3.
The remote control does not lock or
unlock the doors. The remote control battery is flat. Use the emergency key.
Use of appliances operating on
the same frequency as the remote
control (mobile phone, etc.).Stop using the devices or use the key.
Vehicle located in a high electro-
magnetic radiation zone.
Secondary 12 V battery dis-
charged. Replace the battery. You can still lock/unlock
and start your vehicle (refer to the information
on “Locking, unlocking the opening elements”
in Section 1 and “Starting, stopping the engine”
in Section 2).
The steering column remains
locked. Steering wheel locked.
Move the steering wheel while pressing the
engine start button (refer to Section 2 “Starting
the engine”).
Vibrations. Tyres not inflated to correct pres-
sures, incorrectly balanced or dam-
aged. Check the tyre pressures. If this is not the
problem, have them checked by an approved
Dealer.

7.1
ALPHABETICAL INDEX (1/5)
A
ABS ....................................................................\
...2.16 → 2.19
accessories.............................................................\
........... 5.17
accessories socket ............................................................ 3.22
additional methods of restraint .....................1.37 → 1.40, 1.43
side protection ............................................................. 1.42
to the front seat belts .......................................1.37 → 1.40
to the rear seat belts ........................................1.37 → 1.41
adjusting your driving position ........................................... 1.33
air bag.................................................................\
...1.37 → 1.43
activating the front passenger air bags ........................ 1.56
deactivating the front passenger air bags .................... 1.54
air conditioning .............................1.20 – 1.21, 3.4 → 3.8, 3.15
air vents ...................................................................... 3.2 – 3.3
anti-corrosion check ..............................................6.13 → 6.17
anti-corrosion protection ...................................................... 4.9
anti-lock braking system: ABS ...............................2.16 → 2.19
armrest: front ..................................................................\
............ 3.20
ashtray ................................................................\
............... 3.22
audible and visual signals.................................................. 1.78
B
battery.................................................................\
............... 1.63
12 volt battery maintenance ......................................................... 4.6 – 4.7
12 volt battery ............................................1.2 → 1.6, 4.6 – 4.7
bonnet..................................................................\
....... 4.2 – 4.3
brake fluid ........................................................................\
.... 4.5
bulbs changing ........................................................... 5.10 – 5.11
C
central door locking ......................................1.26, 1.29 → 1.31
changing a bulb ...................................................... 5.10 – 5.11
changing gear ............................................................. 2.5 – 2.6 charge meter .............................................................. 1.66, 2.7
charging cord .......................................1.8
→ 1.15, 1.20 – 1.21
charging flap ............................................................1.8 → 1.15
charging socket ..................................... 1.2 → 1.6, 1.8 → 1.15
child restraint/seat .............................1.44 – 1.45, 1.47 → 1.56
child safety..1.18 – 1.19, 1.24, 1.28, 1.44 – 1.45, 1.47 → 1.56,
3.16 – 3.17
child seats..........................................1.44 – 1.45, 1.4\
7 → 1.53
children ........................... 1.18 – 1.19, 1.27 – 1.28, 1.44 – 1.45
children (safety) ............................................. 1.24, 3.16 – 3.17
cleaning: inside the vehicle .............................................. 4.11 – 4.12
clock ....................................................................... 1.75 – 1.76
closing the doors ...................................................1.27 → 1.30
connected services .............................................................. 1.3
control instruments ................................................1.62 → 1.68
controls ...............................................................\
...1.58 → 1.61
coolant ................................................................\
................. 4.4
courtesy light ............................................................ 3.18, 5.12
courtesy mirrors ................................................................. 3.18
cruise control ................................................1.63, 2.20 → 2.26
cruise control-speed limiter....................................2.20 → 2.26
D
dashboard..............................................................1\
.58 → 1.61
daytime running lights................................................. 1.80, 5.9
deadlocking the doors ....................................................... 1.26
display .................................................1.58 → 1.66, 2.28, 3.29
doors.............................................................. 1.27 – 1.28, 1.31
doors/tailgate ................................................. 1.26 – 1.28, 1.31
driver’s position .....................................................1.58 → 1.64
driving .............................. 2.2 → 2.6, 2.10 – 2.11, 2.13 → 2.28
driving position settings ............................................................1.3\
3 → 1.36
driving recommendations ........................................ 2.7 → 2.11

7.2
ALPHABETICAL INDEX (2/5)
E
»ECO» mode function ......................................................... 2.9
ECO driving ...............................................................2.7 → 2.9
ECO mode ........................................................................\
... 2.9
electric beam height adjustment ........................................ 1.83
»400 volt» electrical circuit ........................................1.2 → 1.6
electric vehicle vehicle range .................................................... 2.10 – 2.11
noise ..................................................................\
............ 1.6
charge ................................................................1.8 → 1.15
driving ........................................................ 1.6, 2.10 – 2.11
presentation .........................................................1.2 → 1.6
important recommendations .......................................... 1.7
electric windows ..................................................... 3.16 – 3.17
Electronic Stability Program: ESP .........................2.16 → 2.19
emergency brake assist.........................................2.16 → 2.19
emergency braking ................................................2.16 → 2.19
emergency key ....................................................... 1.18 – 1.19
energy »ECO» mode ................................................................. 2.9
saving .................................................................\
......... 2.10
charge meter (function) .................................................. 2.7
range ..................................................................\
..2.7 → 2.9
energy saving .......................................................... 2.7 → 2.11
energy consumption ........................... 1.65 – 1.66, 2.10 – 2.11
energy recovery ................................................................. 2.10
engine specifications ........................................................... 6.3
environment ............................................................\
........... 2.12
ESP: Electronic Stability Program .........................2.16 → 2.19
external temperature .............................................. 1.75 – 1.76
F
faults operating faults ................................................5.22 → 5.25
fitting a radio ...................................................................... 5.16
fittings ...............................................................\
.....3.19 → 3.21fragrance diffuser ............................................................... 3.13
fragrance ..............................................................\
............. 3.13
front passenger air bag deactivation ................................. 1.54
front seat adjustment ......................................................... 1.32
front seats adjustment .......................................................1.32 → 1.36
with manual controls .................................................... 1.32
fuses ....................................................................... 5.13 – 5.14
G
gear lever..............................................................\
...... 2.5 – 2.6
glove box ........................................................................\
... 3.21
H
handbrake...............................................................\
............. 2.6
hands-free telephone integrated control ............................ 3.29
hazard warning lights signal ..................................... 1.78, 1.80
headlight beam adjustment ............................................... 1.83
headlight flashers .............................................................. 1.78
headlight washer ............................................................... 1.85
headrest................................................................\
............. 3.23
heating and air conditioning system .................................. 3.15
heating, air conditioning: programming .......... 2.11, 3.9 → 3.12
heating system ...................................... 3.4 → 3.7, 3.9 → 3.12
heating/air conditioning programming .....................3.9 → 3.12
horn ...................................................................\
................ 1.78
horn: flash ..................................................................\
........... 1.78
sounding the horn ........................................................ 1.78
hubcap tool ........................................................................\
.. 5.2
I
indicators .............................................................\
....... 1.78, 5.9
indicators: direction indicators ................................................ 1.78, 5.9
exterior temperature indicator ...................................... 1.75

7.4
ALPHABETICAL INDEX (4/5)
RENAULT cardbattery ................................................................\
.......... 5.15
use ............................................................1.18 → 1.26, 3.8
RENAULT card battery ...................................................... 5.15
replacement parts ................................................................ 6.6
reverse gear selecting ................................................................ 2.5 – 2.6
reversing sensor ..................................................... 2.27 – 2.28
S
screen wash/wipe .............................................................. 1.86
seat belt pretensioners ..........................................1.37 → 1.40
front seat belt ...................................................1.37 → 1.40
seat belts ..................................1.33 → 1.40, 1.42 – 1.43, 1.63
see-me-home lighting ............................................... 1.81, 1.83
service sheets..........................................................\
6.7 → 6.12
side protection devices ...................................................... 1.42
signals and lights ...................................................1.80 → 1.83
speakers location ...............................................................\
......... 5.16
speed control .............................................................. 2.5 – 2.6
speed limiter .................................................1.63, 2.20 → 2.22
spoiler ................................................................\
................ 3.27
starting ...............................................................\
........2.2 → 2.4
starting the engine .....................................................2.2 → 2.4
steering wheel adjustment .............................................................\
...... 1.57
stopping the engine ............................................................. 2.4
storage compartment.............................................3.19 → 3.21
storage compartments ...........................................3.19 → 3.21
sun visor ........................................................................\
.... 3.18
T
tailgate ...............................................................\
................ 3.27
tanks and reservoirs brake fluid ...................................................................... 4.5 coolant ................................................................\
........... 4.4
tanks and reservoirs: windscreen washer ........................................................ 4.5
technical specifications ........................................................ 6.6
telephone ..............................................................\
............. 3.29
temperature regulation ..............................................3.4 → 3.7
tool kit ........................................................................\
.......... 5.2
towing in the event of energy failure ...........................5.19 → 5.21
breakdown .......................................................5.19 → 5.21
towing hitch...................................................... 5.2, 5.20 – 5.21
towing rings ................................................... 1.47 – 1.48, 3.28
traction battery ...........................................................1.2 → 1.6
traction battery charge .............................................1.8 → 1.15
traction control .......................................................2.16 → 2.19
transporting children ..........................1.44 – 1.45, 1.47 → 1.56
transporting objects in the luggage compartment ............................. 3.27 – 3.28
trip computer and warning system.........................1.67 → 1.74
tyre inflation kit......................................................\
.....5.3 → 5.5
tyre pressure............................................2.13 → 2.15, 4.8, 5.7
tyre pressure loss warning.....................................2.13 → 2.15
tyre pressures ...................................................................... 4.8
tyres .............................................. 2.13 → 2.15, 4.8, 5.6 → 5.8
U
unlocking the doors ................................................ 1.29 – 1.30
V
vehicle range ........................................................... 2.7 → 2.11
ventilation ............................................................\
......3.4 → 3.7
W
warning buzzer ..................................... 1.27 – 1.28, 1.78, 1.81
warning lights.....................................1.62 → 1.64, 1.67 – 1.68
washing .................................................................... 4.9 – 4.10