Head RENAULT ZOE 2016 1.G Owners Manual

1.1
Section 1: Getting to know your vehicle
Electric vehicle: introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.2
Important recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.7
Electric vehicle: charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 1.8programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . 1.16
RENAULT card: general information, use, deadlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.18
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.27
Locking, unlocking the opening elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . 1.29
Automatic locking when driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 1.31
Front seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.32
Seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.33
Methods of restraint in addition to the child seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.37
to the rear seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . 1.41
side protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . 1.42
Child safety: General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . 1.44 Choosing a child seat mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . 1.47
fitting a child seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 1.49
deactivating/activating the front passenger air bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.54
Steering wheel/Power-assisted steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . 1.57
Driving position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.58
Warning lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.62
Displays and indicators . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.65
Trip computer and warning system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . 1.67
Clock and outdoor temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . 1.75
Rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . 1.77
Audible and visual signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . 1.78
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.79
Exterior lighting and signals. . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.80
Headlight beam adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . 1.83
Washers, wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.84

1.39
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (3/4)
Operation
This system is only operational when
the ignition is switched on.
In a severe frontal impact, the air bags
inflate rapidly, cushioning the impact
of the driver’s head and chest against
the steering wheel and the front pas-
senger against the dashboard. The air
bags then deflate immediately so that
the passengers are not in any way hin-
dered from leaving the vehicle.
Operating faults
This warning light 2 å will light up
on the instrument panel when the igni-
tion is switched on and then go out after
a few seconds.
If it does not light up when the ignition
is switched on, or comes on when the
engine is running, there is a fault in the
system.
Contact your approved Dealer as soon
as possible. Your protection will be re-
duced until this fault is rectified.
2

1.40
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (4/4)
Warnings concerning the driver’s air bag
– Do not modify the steering wheel or the steering wheel boss.
– Do not cover the steering wheel boss under any circumstances.
– Do not attach any objects (badge, logo, clock, telephone holder, etc.) to the steering wheel boss.
– The steering wheel must not be removed (except by qualified personnel f\
rom our Network).
– When driving, do not sit too close to the steering wheel. Sit with your \
arms slightly bent (see the information on “Adjusting
your driving position” in Section 1). This will allow sufficient space for the air bag to deploy correctly and be fully effective.
Warnings concerning the passenger air bag
– Do not attach or glue any objects (badge, logo, clock, telephone holder\
, etc.) to the dashboard on or near the air bag.
– Do not place anything between the dashboard and the passenger (pet, umb\
rella, walking stick, parcels, etc.).
– The passenger must not put his or her feet on the dashboard or seat as t\
here is a risk that serious injuries may occur. In general, parts of the body should be kept away from the dashboard (knee\
s, hands, head, etc.).
– The devices in addition to the front passenger seat belt should be react\
ivated as soon as a child seat is removed, to ensure the protection of the passenger in the event of an impact.
A REAR-FACING CHILD SEAT MUST NOT BE FITTED TO THE FRONT PASSENGER SEAT UNLESS THE ADDITIONAL RESTRAINT SYSTEMS, I.E. THE PASSENGER AIR BAG, ARE DEACTIVATED.
(refer to the information on “Child safety: deactivating/activating \
the front passenger air bag” in Section 1)
Warnings concerning the anti-submarining air bag
Do not let a child under the age of 12 sit in this seat. When triggered,\
the anti-submarining air bag may project objects left on
the seat base with a great deal of force.
Risk of serious injury.
All of the warnings below are given so that the air bag is not obstructe\
d in any way when it is inflated and also to prevent
the risk of serious injuries caused by items which may be dislodged when\
the air bag inflates.

1.45
CHILD SAFETY: General information (2/2)
Using a child seat
The level of protection offered by the
child seat depends on its ability to re-
strain your child and on its installation.
Incorrect installation compromises the
protection it offers the child in the event
of harsh braking or an impact.
Before purchasing a child seat, check
that it complies with the regulations for
the country you are in and that it can
be fitted in your vehicle. Consult an ap-
proved dealer to find out which seats
are recommended for your vehicle.
Before fitting a child seat, read the
manual and respect its instructions. If
you experience any difficulties during
installation, contact the manufacturer
of the equipment. Keep the instructions
with the seat.Set a good example by always fas-
tening your seat belt and teaching
your child:
– to strap themselves in correctly;
– to always get in and out of the car at the kerb, away from busy traf-
fic.
Do not use a second-hand child
seat or one without an instruction
manual.
Check that there are no objects in
the vicinity of the child seat which
could impede its operation.
Never leave a child unat-
tended in the vehicle.
Check that your child is
always strapped in and that
the belt or safety harness used is
correctly set and adjusted. Avoid
wearing bulky clothing which could
cause the belts to slacken.
Never let your child put their head or
arms out of the window.
Check that the child is in the correct
position for the entire journey, espe-
cially if asleep.

1.46
CHILD SAFETY: choosing a child seat
Rear-facing child seats
A baby’s head is, proportionally, heavier
than that of an adult and its neck is very
fragile. Transport the child in this po-
sition for as long as possible (until the
age of 2 at the very least). It supports
both the head and the neck.
Choose a bucket type seat for best side
protection and change it as soon as the
child’s head is higher than the shell.Forward-facing child seats
The child’s head and abdomen need to
be protected as a priority. A forward-fac-
ing child seat which is firmly attached to
the vehicle will reduce the risk of impact
to the head. Ensure your child travels in
a forward-facing seat with a harness for
as long as their size permits.
Choose a bucket type seat for optimum
side protection.Booster cushions
From 15 kg or 4 years, the child can
travel using a booster seat, which will
enable the seat belt to be adapted
to suit his/her size and shape. The
booster seat cushion must be fitted with
guides to position the seat belt on the
child’s thighs rather than the stomach.
It is recommended that you use a seat-
back fitted with a belt strap guide which
can be adjusted in terms of height to
position the seat belt in the centre of the
shoulder. It must never rest on the neck
or on the arm.
Choose a bucket type seat for optimum
side protection.

1.49
Some seats are not suitable for fitting
child seats. The diagram on the follow-
ing page shows you how to attach a
child seat.
The types of child seats indicated may
not be available. Before using a differ-
ent child seat, check with the manufac-
turer that it can be fitted.
CHILD SAFETY: fitting a child seat (1/5)
In the rear side seat
A carrycot can be installed across the
vehicle and will take up at least two
seats. Position the child with his or her
feet nearest the door.
Move the front seat as far forward as
possible to install a rear-facing child
seat, then move back the seat in front
as far as it will go, although without al-
lowing it to come into contact with the
child seat.
For the safety of the child in the for-
ward-facing seat, do not move the seat
in front back past the middle of the
runner, do not tilt the seatback too far
(maximum of 25° ) and raise the seat as
much as possible. Check that the for-
ward-facing child seat is resting against
the back of the vehicle seat and that the
headrest of the vehicle is not obstruct-
ing its use.
Rear centre seat
Check that the belt is suitable for se-
curing your child seat. Consult an ap-
proved dealer.
In the front seat
The laws concerning children travel-
ling in the front passenger seat differ in
every country. Consult the legislation in
force and follow the indications on the
diagram on the following page.
Before fitting a child seat in this seat (if
authorised):
– lower the seat belt as far as possible;
– move the seat as far back as possi-
ble;
– gently tilt the seatback away from vertical (approximately 25°);
– on equipped vehicles, raise the seat base as far as possible.
Do not change these settings after the
child seat is installed.
RISK OF DEATH OR
SERIOUS INJURY: before
installing a child seat on this
seat, check that the airbag
has been deactivated (refer to “Child
safety: front passenger airbag deac-
tivation/activation” in Section 1).
Fit the child seat in a rear
seat wherever possible.
Check that when installing
the child seat in the vehicle
it is not at risk of coming loose from
its base.
If you have to remove the headrest,
check that it is correctly stored so
that it does not come loose under
harsh braking or impact.
Always attach the child seat to the
vehicle even if it is not in use so that
it does not come loose under harsh
braking or impact.
Make sure that the child
seat or the child’s feet do
not prevent the front seat
from locking correctly. Refer
to the information on the “Front seat”
in Section 1.

1.51
CHILD SAFETY: fitting a child seat (3/5)
The table below summarises the information already shown on the diagram \
on the previous page, to ensure the regula-
tions in force are respected.
Type of child seatWeight of
the child Seat sizeFront passenger
seat (5) (1) Rear side seats Rear centre seat
Carrycot fitted across the
vehicle
Group 0 < 10 kg F, G X U - IL (2) U (2)
Rear-facing shell seat
Group 0 or 0+ < 10 kg and
< 13 kg
E U - IL U - IL (3) U (3)
rear-facing seat
Group 0+ and 1 < 13 kg and 9 to
18 kg
C, D U - IL U - IL (3) U (3)
Forward-facing seat
Group 1 9 to 18 kg A, B, B1 IUF - IL U - IUF - IL (4) U (4)
Booster seat
Group 2 and 3 15 to 25 kg and
22 to 36 kg
- X U (4) U (4)
X = Seat not suitable for fitting child seats. U = Seat which allows a child seat with “Universal” approval to be ins\
talled using a seat belt; check that it can be fitted.
IUF/IL = On equipped vehicles, seat which allows an approved “Universal/semi-u\
niversal” or vehicle specific” child seat to be at-
tached using the ISOFIX system; check that it can be fitted.
(1) raise the seat to the maximum and position it as far back as possi\
ble, tilting the seatback slightly (approximately 25°).
(2) A carrycot can be installed across the vehicle and will take up at least \
two seats. Position the child with his or her feet nea rest
the door.
(3) Move the front seat as far forward as possible to install a rear-facing \
child seat, then move back the seat in front as far as it will
go, although without allowing it to come into contact with the child sea\
t.
(4) Forward-facing child seat; position the seatback of the child seat in co\
ntact with the seatback of the vehicle seat. Adjust the
headrest, or remove it if necessary. Do not push the front seat more than halfway back on its runners and d\
o not recline the
seatback more than 25°.
(5) RISK OF DEATH OR SERIOUS INJURY: before installing a child seat on the front passenger seat, check that \
the
air bag has been deactivated (refer to “Child safety: front passenge\
r air bag deactivation/activation” Section 1).

1.59
DRIVING POSITION: LEFT-HAND DRIVE (2/2)
The equipment fitted, described below, DEPENDS ON THE VERSION AND COUNTRY.
1 Side air vent.
2 Side window demister outlet.
3 Stalk for:
– direction indicator lights,
– exterior lights,
– rear fog light.
4 Instrument panel.
5 Driver’s air bag and horn location.
6 Ambiance selection switch.
7 – Windscreen wiper/washer stalk,
– On-board computer information
readout control and vehicle set-
tings personalisation menu.
8 Multimedia touch screen or radio. 9 –
Central door locking/unlocking
controls.
– Hazard warning lights switch.
10 Centre air vents.
11 Fragrance diffuser.
12 Location for passenger air bag.
13 Glovebox.
14 Air-conditioning control.
15 Card reader RENAULT.
16 Accessories socket.
17 Gear lever.
18 Handbrake.
19 Cruise control/speed limiter control.
20 ECO mode activation/deactivation
control. 21 Engine start/stop button.
22 Cruise control/speed limiter controls.
23 Control for adjusting steering wheel
height.
24 Bonnet release control.
25 Controls for: – unlocking the charging flap and
the charging socket;
– headlight beam height remote ad-
justment;
– lighting dimmer for control instru-
ments;
– activation/deactivation and selec-
tion of pedestrian warning noise.

1.61
DRIVING POSITION: RIGHT-HAND DRIVE (2/2)
The equipment fitted, described below, DEPENDS ON THE VERSION AND COUNTRY.
1 Side air vent.
2 Side window demister outlet.
3 Location for passenger air bag.
4 Fragrance diffuser.
5 Centre air vents.
6 Multimedia touch screen or radio.
7 – Central door locking/unlocking
controls.
– Hazard warning lights switch.
8 Ambiance selection switch.
9 Stalk: – direction indicator lights,
– exterior lights,
– rear fog light.
10 Location for driver’s air bag and horn.
11 Instrument panel. 12 – Windscreen wiper/washer stalk,
– On-board computer information
readout control and vehicle set-
tings personalisation menu.
13 Controls for: – unlocking the charging flap and
the charging socket;
– headlight beam height remote ad-
justment;
– lighting dimmer for control instru-
ments;
– activation/deactivation and selec-
tion of pedestrian warning noise.
14 Cruise control/speed limiter controls.
15 Control for adjusting steering wheel
height.
16 Engine start/stop button. 17 Card reader RENAULT.
18
Accessories socket.
19 Handbrake.
20 Cruise control/speed limiter control.
21 ECO mode activation/deactivation
control.
22 Gear lever.
23 Air-conditioning control.
24 Glovebox.
25 Bonnet release control.

1.62
Instrument panel A : lights up when
the headlamps are switched on. The
brightness can be adjusted by turning
the control knob 1.
In some cases, the appearance of a
warning light is accompanied by a mes-
sage.
WARNING LIGHTS (1/3)
The © warning light means
you should drive very carefully to
an approved dealer as soon as pos-
sible. If you fail to follow this recom-
mendation, you risk damaging your
vehicle.
A
åAir bag warning light
This comes on when the igni-
tion is switched on and goes out after a
few seconds.
If it does not light up when the ignition
is switched on, or if it lights up when the
engine is running, it indicates a fault in
the system.
Contact your approved Dealer as soon
as possible.
}Handbrake “on” warning
light
Please refer to “Handbrake” section in
Section 2.
uSide light tell-tale light
áMain beam headlight tell-tale
light
kDipped beam headlight tell-
tale light
fRear fog light tell-tale light
cLeft-hand direction indicator
tell-tale light
bRight-hand direction indica-
tor tell-tale light
If no lights or sounds are ap-
parent, this indicates a fault
in the instrument panel. This
indicates that it is essential
to stop immediately (as soon as traf-
fic conditions allow). Ensure that the
vehicle is correctly immobilised and
contact an approved Dealer.
The û warning light re-
quires you to stop immedi-
ately, for your own safety,
as soon as traffic conditions allow.
Switch off the engine and do not
restart it. Contact an Authorised
Dealer.
1
The presence and operation of the warning lights DEPEND ON THE EQUIPMENT\
AND COUNTRY.