RENAULT ZOE 2017 1.G Owner's Guide

1.25
With the engine running, if, after
having opened and closed a door, the
card is no longer in the passenger com-
partment, the message “Keycard not
detected” (accompanied by a beep
when the speed passes a certain level)
warns you that the card is no longer
in the vehicle. This avoids you driving
away after having dropped off a pas-
senger who has the card, for example.
The warning disappears when the card
is detected again.
HANDS-FREE RENAULT CARD: use (4/4)
Locking using the RENAULT card
With the doors and luggage compart-
ment closed, press button 5: the vehi-
cle will lock.
The hazard warning lights flash twice
to indicate that the doors have locked.
Note: the maximum distance at which
the vehicle locks depends on the sur-
roundings. Special note:
The vehicle will not lock if:
– a door or the tailgate is open or not
properly closed;
– a card is still in zone 6 (or in the card
reader) and no other card is in the
external detection zone.
5
6
After locking/unlocking the vehicle
and the tailgate only using the but-
tons on the RENAULT card, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.

1.26
To deactivate deadlocking
Unlock the vehicle using button 1 on
the RENAULT card.
The hazard warning lights flash once to
indicate that the doors have been un-
locked.
Never use deadlocking if
someone is still inside the
vehicle.
To activate deadlocking
Deadlocking can be activated in one of
two ways:
– press button 2 twice in quick succes-
sion;
– or, press the button on the driver’s door handle 3 twice in quick succes-
sion.
The hazard warning lights flash five
times to indicate locking.
If the vehicle is equipped with a dead-
locking function, this allows you to lock
the opening elements and to prevent
the doors from being unlocked using
the interior handles (for example, by
breaking the window and then trying to
open the door from the inside).
RENAULT CARD: deadlocking
2
After activating the deadlocking
function using button
2, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.
3
1

1.27
OPENING AND CLOSING THE DOORS (1/2)
Opening the doors from the
outside
Front doors
With the doors unlocked, pull handle 1.
Special feature of the RENAULT
“hands-free” card
With the doors locked, press the
button 2 on the handle 1 of one of the
two front doors and pull towards you.
Opening from the inside
Pull handle 5.
Lights-on reminder buzzerIf you have switched off the ignition
and left the lights switched on, a re-
minder buzzer will sound when a door
is opened.
Card reminder buzzerA beep will let you know if you have left
the remote control RENAULT card in
the reader when you open the driver’s
door, and the “Please remove keycard”
message will appear on the instrument
panel.
1
As a safety precaution,
the doors should only be
opened or closed when the
vehicle is stationary.
2
Rear doors
With the doors unlocked:
– press on recess 3 to move the
handle 4;
– slide your hand into the handle 4 and
pull towards you.
4
35

1.28
OPENING AND CLOSING THE DOORS (2/2)
Driver’s responsibility when parking or stopping the vehicle
Never leave an animal, child or adult who is not self-sufficient alone on
your vehicle, even for a short time.
They may pose a risk to themselves or to others by starting the engine, \
activating equipment such as the electric windows or by locking the door\
s.
Also, in hot and/or sunny weather, please remember that the temperature inside
the passenger compartment increases very quickly.
RISK OF DEATH OR SERIOUS INJURY.
Child safety
To make it impossible for the rear doors
to be opened from the inside, move the
lever 10 and check from the inside that
the doors are securely locked.
10
Door/tailgate open buzzer
When stationary, the warning light 6,
along with the warning light
2, comes
on when a door, the boot or the charg-
ing flap is open or not closed properly.
When the vehicle is travelling at around
12 mph, the 7, 8 or 9 warning light indi-
cates that one or more of the openings
(door, boot or charging flap) is open or
not closed properly.
Special note
Once the engine has been switched off,
the lights and accessories (radio, etc.)
will continue to operate until the driver’s
door is opened.
6
7
8
9

1.29
LOCKING/UNLOCKING THE DOORS (1/2)
Locking/Unlocking the doors
from the outside
This is done using the RENAULT Card;
see the “RENAULT Card” information in
Section 1.
In certain cases, the RENAULT card
may not work:
– the card battery RENAULT is drained, flat 12 V battery, etc.
– if equipment operating on the same frequency as the card (mobile
phones, etc.) is used;
– vehicle located in a high electromag- netic radiation zone.
It is then possible:
– to use the key integrated into the card to unlock the front left-hand
door;
– to lock each of the doors manually;
– to use the interior door locking/un- locking control (refer to the following
pages).
Using the key integrated in
the RENAULT card
Insert key 1 into the lock in the driver’s
door and lock or unlock.
Locking the doors manually
Turn screw 2 with the door open (using
the end of the key) and close the door.
This means that the doors are then
locked from the outside.
The doors may then only be opened
from the inside or by using the key in
the front left-hand door.
2
1

1.30
Locking the doors without
the RENAULT card
For example, in the event of a dis-
charged battery or the RENAULT card
temporarily not working, etc.
With the engine switched off and an
opening (door or boot) open, press
and hold the switch 3 for more than five
seconds.
When the door is closed, all the doors
and tailgate will be locked.
Unlocking the vehicle from the outside
is only possible with the RENAULT card
in the vehicle's access zone or using
the key integrated in the RENAULT
card.
LOCKING/UNLOCKING THE DOORS (2/2)
Interior locking/unlocking
door control
Switch 3 simultaneously controls the
doors and the boot.
If a door or the tailgate is open or not
closed properly, the doors and tailgate
lock/unlock quickly.
If you need to transport objects with the
boot open, the other opening elements
can still be locked: with the engine
stopped, press the switch 3 for more
than five seconds to lock the other
openings.
Door and tailgate status
indicator
With the ignition on , the warning light
integrated in switch 3 informs you of the
locking status of the opening elements:
– indicator light on, the doors and tail- gate are locked,
– indicator light off, the doors and tail- gate are unlocked.
When you lock the doors, the indicator
light remains lit and then goes out.
Never leave your vehicle
with the RENAULT card
inside.
After locking/unlocking the vehicle
and the tailgate only using the but-
tons on the RENAULT card, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.
3
Driver’s responsibility
If you decide to keep the
doors locked when you are
driving, remember that it
may be more difficult for those as-
sisting you to gain access to the
passenger compartment in the
event of an emergency.

1.31
AUTOMATIC LOCKING WHEN DRIVING
Activating/deactivating the
function
With the engine running, press
button 1 for approximately five seconds
until you hear a beep.
Operating principle
After the vehicle is started, the system
automatically locks the doors when
you are driving at approximately 6 mph
(10 km/h) and over.
The door can be unlocked:
– by pressing the door unlocking button 1.
– by opening a front door (vehicle sta- tionary).
NB: if a door is opened or closed, it will
automatically lock again when the vehi-
cle reaches a speed of 6 mph (10 km/h).
Operating faults
If you experience an operating fault
(no automatic locking, the indicator
light incorporated in button 1 does not
light up when trying to lock the open-
ing elements, etc.), firstly check that the
opening elements are properly closed.
If they are properly closed, contact an
authorised dealer.1
Driver’s responsibility
If you decide to keep the
doors locked when you are
driving, remember that it
may be more difficult for those as-
sisting you to gain access to the
passenger compartment in the
event of an emergency.

1.32
FRONT SEATS
To move the seat forwards or
back
Lift handle 1 to unlock. Release the
handle once the seat is in the correct
position and ensure that the seat is fully
locked into position.
To adjust the lumbar support
on the driver’s seat
(depending on vehicle)
Lower handle 2 to increase the support
and lift it to decrease it.
For safety reasons, carry out any adjustments when the vehicle is not
being driven.
We would advise you not to recline the seatbacks too far to ensure that
the effectiveness of the seat belts is not reduced.
No object should be placed on the floor (in front of the driver). Noth\
ing should be
placed around the driver’s feet as such objects may slide under the pedals during
sudden braking manoeuvres and obstruct their use.
1
To tilt the seatback
Turn control knob 3 to the required po-
sition.
Heated seats
Turn control 4 to either position 1, 2 or
3 (depending on the temperature re-
quired). The
ñ indicator light on the in-
strument panel comes on once the front
seat heating system is operating.
The system, which has a thermostat,
regulates the heating level.
To switch off the heated seat function,
turn control 4 to the OFF position.
4
2
3

1.33
Always wear your seat belt when trav-
elling in your vehicle. You must also
comply with the legislation of the par-
ticular country you are in.
Incorrectly adjusted or
twisted seat belts may
cause injuries in the event
of an accident.
Use one seat belt per person,
whether child or adult.
Even pregnant women should wear
a seat belt. In this case, ensure that
the lap belt is not exerting too much
pressure on the abdomen, but do
not allow any slack.
Before starting, first adjust your driv-
ing position, then ask all occupants
to adjust their seat belts to ensure
optimum protection.
Adjusting your driving
position
– Sit well back in your seat (having
removed your coat or jacket etc.).
This is essential to ensure your back
is positioned correctly;
– adjust the distance between the seat and the pedals. Your seat
should be as far back as possible
while still allowing you to fully de-
press the pedals. The seatback
should be adjusted so that your arms
are slightly bent when you hold the
steering wheel;
– adjust the position of the steering
wheel.
Adjusting the seat belts
Sit with your back firmly against the
seatback.
The shoulder strap 1 should be as close
as possible to the base of the neck but
not on it.
Lap belt 2 should be worn flat over the
thighs and against the pelvis.
The seat belt must be worn as close to
the body as possible. Eg: avoid wearing
heavy clothing or keeping bulky objects
under the belts, etc.
SEAT BELTS (1/4)
1
2

1.34
™Front seat belt reminder
warning light on display 6
It lights up when the engine is started
and, if the driver’s seat belt is not fas-
tened, the light flashes and a beep
sounds for about two minutes when
the vehicle reaches a speed of approxi-
mately 12 mph (20 km/h).
NB: an object placed on the passenger
seat cushion may activate the warning
light in some cases.
SEAT BELTS (2/4)
Locking
Unwind the belt slowly and smoothly
and ensure that buckle 3 locks into
catch 5 (check that it is locked by pull-
ing on buckle 3). If the belt jams, allow
it to return slightly before attempting to
unwind it again.
If your seat belt is completely jammed,
pull slowly, but firmly, so that just over
3 cm unwinds. Allow it to return slightly
before attempting to unwind it again.
If there is still a problem, contact an ap-
proved dealer.
1
5
34
5
Adjusting the height of the
front seat belts
Press the button 7 to adjust the seat
belt height, so that the shoulder strap 1
is worn as shown previously. Press the
button 7 and raise or lower the seat
belt. Make sure that the seat belt is
locked in position correctly after you
have adjusted it.
UnfasteningPress button 4 and the seat belt will be
rewound by the inertia reel. Guide the
belt into position.
7
6