lock RENAULT ZOE 2018 Workshop Manual

4.3
Opening the bonnet
Lift the bonnet; you will need to guide it
as it is held by a strut.
Ensure that the bonnet is
properly locked.
Ensure that nothing is pre-
venting locking (grit, cloths,
etc.).
After carrying out any work
in the engine compart-
ment, check that nothing
has been left behind (cloth,
tools, etc.).
Otherwise, this may lead to engine
damage.
BONNET (2/2)
Closing the bonnet
Check that nothing has been left in the
engine compartment.
To close the bonnet again, hold the
bonnet in the middle and guide it down,
allowing a 30 cm gap before it is closed,
then release it. It will latch automatically
under its own weight.
Do not press down on the
bonnet: there is a risk that
the bonnet will close inad-
vertently.

4.12
Glass instrument panel(e.g. instrument panel, clock, exterior
temperature display, radio display, etc.)
Use a soft cloth (or cotton wool).
If this does not clean them properly,
use a soft cloth (or cotton wool) slightly
moistened with soapy water and then
wipe clean with another soft damp cloth
or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Do not use products containing alco-
hol and/or spray fluids on the area.
Seat belts
These must be kept clean.
Use products selected by our Technical
Department (Approved outlets) or
warm, soapy water and a sponge and
wipe with a dry cloth.
Detergents or dyes must not be used
under any circumstances.
INTERIOR TRIM MAINTENANCE (1/2)
Textiles (seats, door trim, etc)
Vacuum-clean the textiles regularly.
Liquid stain
Use soapy water.
Dab lightly (never rub) with a soft cloth,
rinse and remove the excess.
Solid or pasty stain
Carefully remove the excess solid or
pasty material immediately with a
spatula (working from the edges to the
centre to avoid spreading the stain).
Clean as for a liquid stain.
Special instructions for sweets or
chewing gum
Put an ice cube on the stain to solidify
it, then proceed as for a solid stain.
A well-maintained vehicle will last
longer. It is therefore recommended to
maintain the interior of the vehicle regu-
larly.
A stain should always be dealt with
swiftly.
Whatever type of stain is on the trim,
use
cold (or warm) soapy water with
natural soap.
Detergents (washing-up liquid, pow-
dered products, alcohol-based prod-
ucts) should not be used.
Use a soft cloth.
Rinse and soak up the excess.
For further recommendations for
maintaining the interior, and/or for
any unsatisfactory results, please
see an authorised dealer.

5.2
Lever 1
This locks or unlocks the wheel bolts
and tow eye.
Tow eye 2
Refer to the information on “Towing” in
Section 5.
The tools included in the tool kit depend
on the vehicle.
Tool kit
A is located in the tray under
the luggage compartment carpet.
TOOL KIT
A
1
Never leave tools unse-
cured in the vehicle: there
is a risk that they may be
thrown about during brak-
ing. After use, check that all the
tools are correctly clipped into the
tool kit, then position it correctly in
its housing: there is a risk of injury.
If wheel bolts are supplied in the
tool kit, only use these bolts for the
emergency spare wheel: refer to the
label affixed to the emergency spare
wheel.
2

5.10
– release the light assembly from out-side the vehicle by pulling towards
the rear;
– unscrew bulb holder 3 (parking light
and brake light) or 4 (direction indi-
cator), then replace the bulb.
Side light and brake light 5
Bulb type: PR21W.
Direction indicator lights 6
Bulb type: PY21W.
Direction indicator lights/
brake and side lights
– Open the boot;
– unclip the head of the upper clips 2
to unlock;
– unclip 2 on the trim;
– release trim;
– unscrew 1;
REAR LIGHTS AND SIDE LIGHTS: changing bulbs (1/2)
5
6
Refitting
To refit, proceed in the reverse order,
taking care not to damage the wiring.
The bulbs are under pres-
sure and can break when
replaced.
Risk of injury.
34
1
2

5.14
FUSES (2/2)
Allocation of fuses
(the presence of certain fuses depends
on the vehicle equipment level)
1 Brake light;
2 Horn;
3 Instrument panel;
4 Automatic door locking;
5 Direction indicator lights;
6 Cigarette lighter;
7 Windscreen washer;
8 Radio;
9 Rear windscreen wiper;
1
2
3
4
5
6
7
8
9
10
11
12
13
14
10 Front ceiling light and boot light;
11 Pedestrian horn;
12 Brake switch;
13 Driver’s window winder;
14 Heated door mirrors.
Check the fuse in question
and replace it, if neces-
sary, by a fuse of the same
rating.
If a fuse is fitted where the rating is
too high, it may cause the electrical
circuit to overheat (risk of fire) in the
event of an item of equipment using
an excessive amount of current.

5.15
Operating faultsIf the battery is too weak to ensure cor-
rect operation, you can still start (insert
the RENAULT card in the card reader)
and lock/unlock the vehicle (refer to the
information on "Locking/unlocking the
doors" in Section 1).
RENAULT CARD: battery
Replacing the batteryWhen the message “Keycard battery
low” appears on the instrument panel,
replace the RENAULT card battery,
press the button 1 while pulling on
the emergency key 2 , then unclip the
cover 3 using the tab 4.
Remove the battery by pressing on one
side (movement A) and by lifting the
other (movement B) then replace it, en-
suring the polarity and model, shown
on cover 3 are respected.
Do not throw away your
used batteries; give them to
an organisation responsible
for collecting and recycling
batteries.
1
2
When refitting, proceed in the reverse
order, then depending on the vehicle,
press one of the buttons on the card
four times, close to the vehicle: the
message will disappear.
Note: it is not advisable to touch the
electronic circuit or contacts on the
RENAULT card when replacing the bat-
tery.
A
B
3
The batteries are available from approved Dealers, and their service lif\
e approxi-
mately two years. Check that there is no dye on the battery: risk of an \
incorrect
electrical contact.
4
Check that the cover is clipped shut.

5.18
WINDSCREEN WIPER BLADES
Replacing wiper blades 1
With the ignition on and the engine
switched off, lower the windscreen
wiper stalk completely: they stop
slightly away from the bonnet.
Lift wiper arm 3 , pull tab 2 (move-
ment A) and push the blade upwards.
To refit
Slide the blade along the arm until it
clips on. Make sure that the blade is
correctly locked in position. Return the
windscreen wiper stalk to the park po-
sition.
1
2
3
Keep monitoring the condition of the
wiper blades. How long they last de-
pends on you:
– clean the blades and the wind- screen regularly with soapy
water;
– do not use them when the wind- screen is dry;
– free them from the windscreen when they have not been used
for a long time.
A
– In frosty weather, make
sure that the wiper blades
are not stuck by ice (to
avoid the risk of the motor
overheating).
– Check the condition of the wiper
blades.
They should be replaced as soon
as they become less efficient: ap-
proximately once a year.
When changing the blade, when it
has been removed, do not let the
wiper arm fall against the window:
risk of breaking the window.Rear screen wiper blade 4
– Lift wiper arm 6;
– pivot blade 4 until some resistance is
met (movement C);
– depending on the vehicle, press tab 5, then remove the blade by pull-
ing it (movement B).
To refit
To refit the wiper blade, proceed in re-
verse order to removal. Make sure that
the blade is correctly locked in position.
4
5
B
C
6

5.19
Choice of breakdown service
In the event of an energy fault
In the event of a fully discharged trac-
tion battery, any type of towing is per-
mitted: towing on a flatbed truck or
towing on the road using the tow eye
(please see following pages). It is es-
sential to wait approximately 5 minutes
after locking the doors to start towing.
All other cases
Only towing on a flatbed truck is per-
mitted.
TOWING, BREAKDOWN (1/3)
Before any recovery, unlock the stee-
ring column: with the clutch pressed,
engage the lever in position N, insert
the card in the reader then press the
engine starting button for approxima-
tely two seconds.
The regulations in force for breakdown
recovery must always be observed.Towing on a flatbed truck
Breakdown recovery must be perfor-
med on a flat surface under all circums-
tances except where the vehicle is im-
mobilised following a full discharge of
the traction battery. In the event of a
total energy loss, please see the fol-
lowing pages.

5.20
Once you have finished towing, press
the engine start button twice (risk of
running down the 12 V battery).
If the lever is stuck in P, even though
you are depressing the brake pedal, the
lever can be released manually.
To do this, unclip the cover at the base
of the lever.
Simultaneously press at the location 7
and the unlocking button 6 on the lever.
TOWING, BREAKDOWN (2/3)
6
7
In the event of an energy
fault: towing
In the event of a fully discharged trac-
tion battery:
– the warning light 2
Ṏ flashes;
– the indicator 1 shows an empty bat-
tery.
It is possible to recover on a flatbed
truck or tow the vehicle using the tow
eye, following the instructions below.
When the engine is stop-
ped, steering and braking
assistance are not opera-
tional.
Before towing, unlock the steering
column: engage the lever 5 in posi-
tion N, insert the card in the reader 4
then press the engine starting button 3
for approximately two seconds.
The column is unlocked, the accessory
functions are supplied: the vehicle lights
can be used (hazard warning lights,
brake lights etc.). The towed vehicle’s
lights must be switched on at night.
The speed specified by current legisla-
tion for towing must always be obser-
ved.
3
5
4
1
2

5.22
OPERATING FAULTS (1/4)
The following advice will enable you to carry out quick, temporary repai\
rs. For safety reasons you should always contact
an approved dealer as soon as possible.
FAULTSPOSSIBLE CAUSESWHAT TO DO
Impossible to charge the traction bat-
tery.
The charging flap warning light flashes
red. The outdoor temperature is lower
than -26°C.
Recharge your vehicle in a more suitable
environment. If necessary, please refer to
the information on “Towing: breakdown re-
covery” in Section 5.
No electrical current in the wall
socket or poor connection of cable
to domestic socket. Check your installation (circuit breaker, pro-
grammer, etc.).
Check the connections (socket, etc.).
Please refer to the information on “Electric
vehicle: charging” in Section 1.
The cord is defective. Please see an authorised dealer to replace
it.
Impossible to charge the traction bat-
tery.
The charging flap warning light flashes
blue. The charging cord is not correctly
locked to the vehicle. Plug the charging cord correctly to the ve-
hicle. Refer to the information on “Electric
vehicle: charging” in Section 1.
The activation of the air conditioning
using the card RENAULT fails to work. The card RENAULT is outside its
area of action.Step closer to the vehicle.
One of the usage conditions is not
complied with. Please refer to the information on “Air-
conditioning: remote control activation” in
Section 3.