maintenance SAAB 9-5 2002 Owners Manual

1
Owner’s Manual
Saab 9-5, Model Year 2002
Safety 11
Security 37
Instruments and controls 49
Saab 9-5 Audio System 83
OnStar - Telematics 105
Interior equipment and trunk 117
Starting and driving 145
Car care and technical information 187
Maintenance and owner assistance 243
Specifications 247
Index 261
© Saab Automobile AB 2001
Service Readiness, Saab Automobile AB, Trollhättan, Sweden
Printed in Sweden
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34 Safety
AIR BAG warning light
SRS servicingThe SRS must be inspected as part of the
normal service program but otherwise may
be regarded as maintenance-free.
Scrapping or working on airbags
and belt pretensioners
WARNING
 If the air bag readiness light stays on
after you start your vehicle, it means
the air bag system may not be working
properly.
 The air bags in your vehicle may not
inflate in a crash, or they could even
inflate without a crash.
 To help avoid injury to yourself or oth-
ers, have your vehicle serviced right
away if the air bag readiness light
stays on after you start your vehicle.
WARNING
 Under no circumstances may any
modifications be made that affect the
steering wheel or the airbag’s electri-
cal circuitry.
 Before starting any welding work on
the car, always disconnect the nega-
tive (–) battery lead and cover the con-
ductor.
 Airbags and belt pretensioners must
be deployed under controlled condi-
tions before the car is scrapped or any
of the system’s components are
removed. Airbags or belt pretension-
ers that have been deployed as a
result of a crash must be replaced by
new ones.
 Airbag-system components must
never be transferred for use in another
vehicle.
 All work involving the scrapping or
replacement of airbags or belt preten-
sioners must only be carried out by
knowledgeable personnel.
IB1707
Side airbag components 1 Side airbag
2 Sensor
3 Moisture barrier
4 Text on seat
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81 Instruments and controls
Condensation When the A/C system is running, the intake
air is dehumidified, and the resultant con-
densation is drained off through two outlets
underneath the floor of the car, in the vicinity
of the front doors.
It is therefore perfectly normal for water to
be seen dripping from these outlets when
the car is parked. Greater amounts of con-
densation will result in warmer, more humid
ambient air.
Formation of ice and mist in
extremes of weather It is only in the most extreme conditions that
icing and misting of window glass are likely
to be a problem, e.g. in torrential rain or
severe cold coupled with high relative
humidity, or when passengers are perspir-
ing heavily or wearing wet clothes.
The following measures are recommended
if such problems should occur:
1 Select AUTO and 70
°F (21°C) for both
temperature zones.
2 Select Defroster.
If this is not enough...
3 Increase the fan speed.
If this is not enough...
4 Select a higher temperature.
The following measures are recommended
if the occupants feel that it is cold and drafty
in the car:
1 Make sure that all the air vents are fully
open, including the center rear vent.
If this is not enough...
2 Direct the air flow away from the body
(but not towards the interior temperature
sensor).
If this is not enough...
3 Raise the temperature setting a degree
or two. If this is not enough...
4 Lower the fan speed.
Fault diagnosis and maintenance,
see page 231.
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199 Car care and technical information
BatteryThe battery is provided with a cover to
protect it from radiated heat. If the battery is
exposed to high temperatures, its life will be
shortened. To remove the cover, release
the two clips along its long sides.
The cover fits the standard battery installed
in the car. If a new battery is to be fitted,
make sure that its dimensions are the same
as the standard one.
The battery is maintenance free and should
be changed if the electrolyte level is too low.
The indicator on the top side of the battery
will be white if the battery needs replacing.The fluid level and the charge level should
be checked regularly.

If frequent short journeys are made, the bat-
tery may need to be given a booster charge.
This can be done either using a battery
charger or by taking the car for a long run.
A car with a standard equipment specifica-
tion and a fully charged battery can be left
for up to 40 days and still have a sufficient
charge for starting. If extra equipment is fit-
ted, such as a car phone, the charge may
only be sufficient for about 15 days.
WARNING
 The battery emits hydrogen which,
when mixed with the oxygen in the air,
forms a highly explosive gas. Avoid
causing sparks and keep open flames
well away from the vicinity of the bat-
tery.
 The battery contains corrosive sulfuric
acid. Always wear a face mask or
goggles when working on the battery.
 If battery acid gets into the eyes or
splashes the skin or clothing, wash
affected area liberally with water.
If acid gets into the eyes or a large
quantity makes contact with the skin,
seek medical help.
NOTEA discharged battery can freeze and frac-
ture. Batteries should therefore always be
stored away from frost.
IB1779
Electrolyte level indicator
IB1780
Battery
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231 Car care and technical information
Air conditioning
(ACC)
Fault diagnosis If a fault occurs in the A/C system, there are
a number of checks you can perform your-
self. If the fault persists, however, have the
system checked by an authorized Saab
dealer.Important!

When the A/C system is running, the intake
air is dehumidified, and the resultant con-
densation is drained off through two outlets
underneath the floor of the car in the vicinity
of the front doors. It is therefore perfectly
normal for water to be seen dripping from
these outlets when the car is parked. The
warmer the ambient air and the higher the
humidity, the greater will be the amount of
condensation formed.
Inadequate cooling: a Check that the condenser (forward of
the radiator) has not become clogged
with dirt and insects.
b Make sure that the drive belt for the com-
pressor is not slipping.
c Check the fuses for the ventilation fans
and compressor.
Maintenance  The drive belt for the compressor should
be inspected under the regular service
program.
 Clean dirt and insects away from the con-
denser and radiator to prevent clogging.
When washing the car, use the hose to
spray the radiator and condenser (located
forward of the radiator) from both sides
(both from the front of the car and from
inside the engine bay). Do not use a pres-
sure washer.Caution: Do not use the hose when the
engine is hot.Other than in extremely cold weather, do not
screen the radiator, e.g. with netting, as this
will greatly diminish its cooling capacity.Note:
The A/C system will only operate
when the outdoor temperature is above the
freezing point (0°C, 32°F).
NOTE The A/C system is designed for use
with R134a refrigerant.
 Refrigerant handling requires special
equipment and special procedures for
charging and draining the system.
 All repairs and adjustments on the A/C
system must be carried out by a Saab
dealer authorized for this kind of work.
 Never mix R134a and R12 refriger-
ants.
WARNING
 The A/C system is pressurized. Do not
break any connections or undo A/C
system components.
 Escaping gas can cause visual impair-
ment or other injury.
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236 Car care and technical informationWhat causes rust?Steel body panels of automobiles are sub-
ject to rusting whenever air and moisture
manage to penetrate the protective finish,
and body panels may rust through if the pro-
cess is unchecked. Rusting can occur wher-
ever water is trapped or where the car’s
panels are continuously damp. Damage to
paint and undercoating by stones, gravel
and minor crashes immediately exposes
metal to air and moisture. Road salts used
for de-icing will collect on the bottom of the
car and promote rusting. Areas of the coun-
try with high humidity have great potential
for rust problems, especially where salt is
used on roads or there is moist sea air.
Industrial pollution (fallout) may also
damage paint and promote rusting.
Preventive maintenanceThe following procedures are necessary to
help protect against rusting. Refer also to
the terms and conditions of the Sheet Metal
Coverage described in the warranty book-
let.
1
Wash the car frequently, and wax at
least twice a year.
Under adverse con-
ditions, where there is a rapid buildup of
dirt, sand or road salt, wash your car at
least once a week. After extreme expo-
sure to salted snow or slush, evidenced
by a white film on the car, wash the car
immediately. Frequent washing will pre-
vent paint damage from acid rain and
other airborne contaminants such as
tree sap and bird droppings. If any of
these contaminants are noticed on the
car the finish should be washed immedi-
ately.
 Begin washing by rinsing the entire car
with water to loosen and flush off heavy
concentrations of dirt (include the
underbody).
 Sponge the car with a solution of either
a good quality car soap or mild general
purpose (dish washing) detergent and
water.
 Rinse car thoroughly with clean water.
 After washing, check and clear all
drains in doors and body panels.
 Wipe the car dry, preferably using a
chamois.2
Clean the underside of the car during
the winter.
Use high pressure water to
clean the car’s underside (floor panels,
wheel wells) at least at mid- winter and
in the spring.
3
Inspect the car frequently for leaks or
damage, and arrange for needed
repairs promptly.
After washing or
after heavy rain, check for leaks. When
washing the car inspect body surfaces
for paint damage. While checking for
leaks, lift the floor mats and check
beneath them. Water can collect in
these areas and remain for prolonged
periods. Dry any wet areas including the
floor mats. Have leaks repaired as soon
as possible.
Use touch-up paint to repair small
scratches or minor finish damage. Areas
where metal is exposed will rust quickly
and MUST be repaired immediately by
touch-up or professional repainting.
Rust must be removed, the bare metal
primed and painted. Major body
damage should be repaired immediately
and new panels or exposed areas
should be undercoated with anti- corro-
sion material.
Repairs of this type are the owner’s
responsibility and are not covered under
warranty.
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243 Maintenance and owner assistance
Maintenance and
owner assistanceMaintenance schedule..... 244
Owner assistance ............ 245
Reporting Safety Defects
(U.S.A.) ............................ 246
Reporting Safety Defects
to the Canadian
government .................... 246
IB1941
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244 Maintenance and owner assistanceMaintenance scheduleThe Maintenance Schedule prescribes a
service program to the purchaser/operator
of a Saab that is reasonable and necessary
to ensure the proper emission control sys-
tems function, safety and reliability of the
Saab automobile in normal use. Additional
maintenance is recommended for specific
components when the car is operated under
certain severe conditions. Proper mainte-
nance is always good advice!
Authorized Saab dealers are equipped and
trained to meet your Saab’s service needs.
They regularly receive up-to-date Saab ser-
vice manuals and parts and technical ser-
vice bulletins from Saab and are able,
through their franchise agreement, to attend
Saab service schools, obtain Saab special
tools and technical assistance and pur-
chase original equipment service and
replacement parts.
Today’s complex automobiles should only
be entrusted to the most knowledgeable
service professionals. A Saab dealer is your
best choice.
Service intervalsThe maintenance schedule is comprised of
a Check -up 30 days after retail delivery, fol-
lowed by services at every 10,000 miles
(16,000 km) thereafter (10,000, 20,000,
30,000 miles/16,000 32,000, 48,000 km
etc.).
Engine oil and filter changesChanging the engine oil and filter is required
at every service point. Use only a Saab
approved long-life oil filter and engine oils
meeting the SAE viscosity ratings and API
service classifications stated in the Specifi-
cation section of this Owner’s Manual. The
use of extra additives in the oil is not neces-
sary and is not recommended, and may be
harmful to turbochargers.
More frequent oil changes are recom-
mended if your vehicle is operated under
the following conditions:
 Most trips are less than 5 to 10 miles (8 to
16 km). This is particularly important
when outside temperatures are below
freezing.
 Most trips include extensive idling (such
as frequent stop-and-go driving).
 Most trips are through dusty areas.
 You frequently tow a trailer or use a car-
rier on top of your vehicle.
 If the vehicle is used for delivery service,
police, taxi or other commercial applica-
tions.
If your driving habits match this description,
have the engine oil and filter changed in-
between normal services at 5,000 mile
(8,000 km) intervals. The Warranties and
Service Record Booklet has provisions to
record extra oil changes.
NOTEThe Check-up will be done by your Saab
dealer at no charge and should be done
as close as possible to the scheduled 30
days.
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245 Maintenance and owner assistance
Service record retentionService instruction coupons and record
stubs are provided in the Saab Warranties
and Service Record Booklet which accom-
panies this Owner’s Manual. The coupons
are arranged in the order that normal ser-
vice should be performed. The edge of each
coupon is shaded to correspond to the type
of service point:
 Striped - "Check Up"
 Blue - Oil change/inspection service
 Black - Major service
Note that in Canada a combined service
and warranty book is used, but not service
coupons.
When scheduled services are performed,
your dealer will tear out the applicable
coupon and use it to check off the opera-
tions performed and enter it into the service
file at the dealership. The servicing dealer’s
stamp, along with the date and mileage at
which the service was done, should be
entered on the corresponding stub which
remains in your booklet. The booklet is your
permanent record of the services per-
formed. It also includes a log sheet for
unscheduled repairs.
It is advisable to retain receipts and, if pos-
sible, copies of shop work orders for all ser-
vice and repair work, wherever performed.
Service costsDealer pricing practices and labor for ser-
vice work vary. Saab’s recommended ser-
vice times for each service point do not
include the labor required to replace wear
items, such as wiper blades, brake pads or
tires. Nor is labor to perform other service or
repairs found to be necessary as a result of
the inspections included in these times.
Additional labor and parts will be charged
for such work when necessary, except as
covered under an applicable Saab warranty
or any optional extended service contract.
Transmission fluid changes or suspension
alignment, when necessary, are also addi-
tional.
Dealer charges for general shop material,
regulated hazardous waste removal, recy-
cling expenses or other operation costs may
also be applied to service and repair
invoices and are apt to vary by dealer and
locality.
Owner assistanceWarranties and service problem
assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Cars USA, Inc.
The toll-free number to call from all 50 states
is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Centre at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
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246 Maintenance and owner assistanceChange of Address Notification
(U.S. and Canada)Two change of address cards are provided
at the end of the Warranties and Service
Record Booklet. Knowing your current
address allows Saab to contact you in the
event of a recall or service campaign.
Please help us keep our records up to date
for your own peace of mind.Service informationFactory Service Manuals for the Saab 9-5
car line can be ordered through the dealer.
These are comprehensive manuals on CD
rom, geared to use by professional techni-
cians.
Consult your Saab dealer for prices and for
a listing for your model.
Reporting Safety
Defects (U.S.A.)If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to noti-
fying Saab Cars USA, Inc.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds that
a safety defect exists in a group of vehicles,
it may order a recall and remedy campaign.
However, NHTSA cannot become involved
in individual problems between you, your
dealer, or Saab Cars USA, Inc.
To contact NHTSA, you may either call the
Auto Safety Hotline toll-free at 1-800-424-
9393 (or 202/366-0123 in Washington D.C.
area) or write to: NHTSA, U.S. Department
of Transportation, Washington, D.C. 20590.
You can also obtain other information about
motor vehicle safety from the Hotline.
Reporting Safety
Defects to the Canadian
governmentIf you live in Canada, and believe that your
vehicle has a safety defect, you should
immediately notify Transport Canada, in
addition to notifying General Motors of
Canada Limited.
You may write to Transport Canada at Box
8880, Ottawa, Ontario, K1G 3J2.
In addition to notifying Transport Canada in
a situation like this, we certainly hope you
will notify us. In Canada, please call our
Saab Customer Assistance Centre at
1-800-263- 1999.
Or write:
General Motors of Canada Limited
Customer Assistance Centre,
1908 Colonel Sam Drive,
Oshawa, Ontario, L1H 8P7.
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