Motor SATURN ASTRA 2008 Owner's Manual

Insurance pays the bill for the
repair, but you must live with
the repair. Depending on your policy
limits, your insurance company
may initially value the repair using
aftermarket parts. Discuss this
with your repair professional,
and insist on Genuine GM parts.
Remember if your vehicle is leased
you may be obligated to have
the vehicle repaired with Genuine
GM parts, even if your insurance
coverage does not pay the full cost.
If another party’s insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company’s collision
policy repair limits, as you have no
contractual limits with that company.
In such cases, you can have control
of the repair and parts choices as
long as cost stays within reasonable
limits.Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA), in addition to notifying
Saturn Corporation.
If NHTSA receives similar
complaints, it could open an
investigation, and if it nds that
a safety defect exists in a group
of vehicles, it could order a
recall and remedy campaign.However, NHTSA cannot
become involved in individual
problems between you, your
retailer or Saturn Corporation.
To contact NHTSA, call the
Vehicle Safety Hotline toll-free
at 1-888-327-4236 (TTY:
1-800-424-9153); go to
safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other
information about motor
vehicle safety from
safercar.gov.
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Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that your vehicle has
a safety defect, notify Transport
Canada immediately, in addition to
notifying General Motors of
Canada Limited. Call them at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects
to Saturn
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, please notify Saturn.
Call 1-800-553-6000, or write:
Saturn Corporation
100 Saturn Parkway
Mail Drop 371-999-S24
Spring Hill, TN 37174-1500
In Canada, call 1-800-263-1999, or
write:
Saturn Customer Communication
Centre
General Motors of Canada Limited
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications
Ordering Information
Service Manuals
A variety of publications are
available to you. Saturn service
manuals are written for trained
technicians, and in some cases,
specialized tools and equipment are
necessary to complete certain
repairs. However, the manuals are
available to owners who either
have the training, or wish to gain a
greater understanding of the
technical aspect of their Saturn.
For additional publications
information or to order publications
in the United States, call toll
free 1-800-2-SATURN or visit
www.saturn-publications.com to
order on-line.
In Canada, Saturn service manuals
are available by calling toll free
1-800-551-4123.
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