service SATURN AURA 2009 Owners Manual

Courtesy Rental Vehicle
Your retailer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for an overnight warranty
repair. Rental reimbursement will be limited and must
be supported by original receipts. This requires that you
sign and complete a rental agreement and meet state/
provincial, local, and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees, excessive
mileage, or rental usage beyond the completion of the
repair.
It may not be possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every retailer. Please contact your retailer
for specic information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate retailer personnel.
Saturn reserves the right to unilaterally modify, change or
discontinue Courtesy Transportation at any time and to
resolve all questions of claim eligibility pursuant to the
terms and conditions described herein at its sole
discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is damaged,
have the damage repaired by a qualied technician
using the proper equipment and quality replacement
parts. Poorly performed collision repairs diminish your
vehicle’s resale value, and safety performance can be
compromised in subsequent collisions.
Collision Parts
Genuine GM Collision parts are new parts made with the
same materials and construction methods as the parts
with which your vehicle was originally built. Genuine GM
Collision parts are your best choice to ensure that your
vehicle’s designed appearance, durability, and safety
are preserved. The use of Genuine GM parts can help
maintain your GM New Vehicle Warranty.
Recycled original equipment parts may also be used for
repair. These parts are typically removed from vehicles
that were total losses in prior crashes. In most cases,
the parts being recycled are from undamaged sections
of the vehicle. A recycled original equipment GM
part, may be an acceptable choice to maintain your
vehicle’s originally designed appearance and safety
performance, however, the history of these parts is not
known. Such parts are not covered by your GM New
Vehicle Limited Warranty, and any related failures
are not covered by that warranty.
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If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to Saturn
In addition to notifying NHTSA (or Transport Canada) in
a situation like this, please notify Saturn.
Call 1-800-553-6000, or write:
Saturn Corporation
100 Saturn Parkway
Mail Drop 371-999-S24
Spring Hill, TN 37174-1500
In Canada, call 1-800-263-1999, or write:
Saturn Customer Communication Centre
General Motors of Canada Limited
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
A variety of publications are available to you. Saturn
service manuals are written for trained technicians,
and in some cases, specialized tools and equipment
are necessary to complete certain repairs. However, the
manuals are available to owners who either have the
training, or wish to gain a greater understanding of
the technical aspect of their Saturn.
For additional publications information or to order
publications in the United States, call toll free
1-800-2-SATURN or visit Saturn-publications.com to
order on-line.
In Canada, Saturn service manuals are available by
calling toll free 1-800-551-4123.
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Owner Publications
Information on how to obtain product bulletins and as
described below is applicable only in the fty U.S. states
and the District of Columbia, and only for cars and light
trucks with a Gross Vehicle Weight Rating (GVWR) less
than 10,000 pounds (4 536 kg). Copies of individual
bulletins are also at your participating Saturn retailer.
You can ask to see them.
In Canada, information relating to product service
bulletins can be obtained by contacting your Saturn
retailer.
Service Bulletins
Saturn regularly sends its retailers useful service
bulletins about Saturn products. Saturn monitors
product performance in the eld. We then prepare
bulletins for servicing our products better. You can get
these bulletins, too.
Bulletins cover various subjects. Some pertain to the
proper use and care of your vehicle. Some describe
costly repairs. Others describe inexpensive repairs
which, if done on time with the latest parts, may avoid
future costly repairs.
Some bulletins tell a technician how to repair a new or
unexpected condition. Others describe a quicker way to
x your vehicle. They can help a technician service your
vehicle better.Most bulletins apply to conditions affecting a small
number of vehicles. Your Saturn retailer or a qualied
technician may have to determine if a specic bulletin
applies to your vehicle. To order Saturn bulletins, call
Saturn Publications at 1-800-2-SATURN or visit
saturn-publications.com to order online.
Vehicle Data Recording and
Privacy
Your Saturn vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example, your
vehicle uses computer modules to monitor and control
engine and transmission performance, to monitor the
conditions for airbag deployment and deploy airbags in
a crash and, if so equipped, to provide antilock braking
to help the driver control the vehicle. These modules
may store data to help your dealer/retailer technician
service your vehicle. Some modules may also store data
about how you operate the vehicle, such as rate of fuel
consumption or average speed. These modules may also
retain the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
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OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and use.
See alsoOnStar
®System on page 2-38in this manual
for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in Saturn vehicles does not
use or record personal information or link with any other
Saturn system containing personal information.
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A
Accessories and Modications............................ 5-3
Accessory Power............................................2-23
Accessory Power Outlets.................................3-18
Adding Equipment to Your
Airbag-Equipped Vehicle...............................1-71
Additional Required Services,
Scheduled Maintenance................................. 6-6
Additives, Fuel................................................. 5-6
Add-On Electrical Equipment............................5-90
Adjustment
Chime Level...............................................3-92
Adjustments
Headlamp Range.......................................... 1-7
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning..............................................3-19
Airbag
Readiness Light..........................................3-30
Airbag System................................................1-56
Adding Equipment to Your
Airbag-Equipped Vehicle............................1-71
How Does an Airbag Restrain?......................1-63
Passenger Sensing System...........................1-65
Servicing Your Airbag-Equipped Vehicle..........1-70
What Makes an Airbag Inate?......................1-63
What Will You See After an Airbag Inates?....1-64
When Should an Airbag Inate?....................1-61
Where Are the Airbags?...............................1-59Airbags
Passenger Status Indicator...........................3-31
Antenna
Backglass...................................................3-92
Antenna, XM™ Satellite Radio Antenna System . . . 3-92
Antilock Brake System (ABS)............................. 4-5
Warning Light.............................................3-34
Appearance Care
Aluminum Wheels........................................5-87
Care of Safety Belts....................................5-84
Chemical Paint Spotting...............................5-88
Cleaning Exterior Lamps/Lenses....................5-85
Fabric/Carpet..............................................5-83
Finish Care.................................................5-86
Finish Damage............................................5-88
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-84
Interior Cleaning..........................................5-81
Leather......................................................5-83
Sheet Metal Damage...................................5-88
Tires..........................................................5-87
Underbody Maintenance...............................5-88
Washing Your Vehicle...................................5-85
Weatherstrips..............................................5-84
Windshield and Wiper Blades........................5-86
Assistance Program, Roadside........................... 7-7
Audio System.................................................3-55
Audio Steering Wheel Controls......................3-89
Setting the Clock.........................................3-56
XM™ Satellite Radio Antenna System............3-92
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Check
Engine Lamp..............................................3-37
Checking Things Under the Hood......................5-10
Chemical Paint Spotting...................................5-88
Child Restraints
Infants and Young Children...........................1-33
Lower Anchors and Tethers for Children..........1-43
Older Children.............................................1-30
Securing a Child Restraint in a
Rear Seat Position...................................1-50
Securing a Child Restraint in the
Right Front Seat Position..........................1-52
Systems.....................................................1-37
Where to Put the Restraint...........................1-40
Chime Level Adjustment..................................3-92
Cleaning
Aluminum Wheels........................................5-87
Exterior Lamps/Lenses.................................5-85
Fabric/Carpet..............................................5-83
Finish Care.................................................5-86
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-84
Interior.......................................................5-81
Leather......................................................5-83
Tires..........................................................5-87
Underbody Maintenance...............................5-88
Washing Your Vehicle...................................5-85
Weatherstrips..............................................5-84
Windshield and Wiper Blades........................5-86Climate Control System...................................3-19
Outlet Adjustment........................................3-26
Climate Control Systems
Automatic...................................................3-23
Clock, Setting.................................................3-56
Collision Damage Repair..................................7-11
Compact Spare Tire........................................5-80
Compass.......................................................2-36
Content Theft-Deterrent....................................2-18
Control of a Vehicle
.......................................... 4-3
Convenience Net............................................2-49
Coolant
Engine.......................................................5-23
Engine Temperature Gage............................3-36
Engine Temperature Warning Light.................3-35
Cooling System..............................................5-22
Courtesy Transportation...................................7-10
Cruise Control................................................3-10
Cruise Control Light........................................3-41
Cupholders....................................................2-48
Customer Assistance......................................... 7-6
Offices......................................................... 7-6
Text Telephone (TTY) Users........................... 7-6
Customer Information
Service Publications Ordering Information........7-15
Customer Satisfaction Procedure........................ 7-2
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D
Damage Repair, Collision.................................7-11
Data Recorders
Event.........................................................7-17
Daytime Running Lamps (DRL).........................3-14
Defensive Driving............................................. 4-2
Delayed Headlamps........................................3-14
Delayed Locking.............................................2-11
Disc, MP3......................................................3-67
Doing Your Own Service Work........................... 5-4
Dome Lamps .................................................3-16
Door
Ajar Reminder.............................................2-10
Delayed Locking..........................................2-11
Locks........................................................2-10
Power Door Locks.......................................2-10
Programmable Automatic Door Locks.............2-11
Rear Door Security Locks.............................2-12
Driver Information Center (DIC).........................3-43
DIC Operation and Displays..........................3-43
DIC Vehicle Personalization..........................3-50
DIC Warnings and Messages........................3-45
Driving
At Night.....................................................4-15
Before a Long Trip......................................4-16
Defensive..................................................... 4-2
Drunk.......................................................... 4-3
Highway Hypnosis.......................................4-16Driving (cont.)
Hill and Mountain Roads..............................4-17
In Rain and on Wet Roads...........................4-15
Loss of Control...........................................4-13
Off-Road Recovery......................................4-13
Rocking Your Vehicle to Get it Out.................4-21
Winter........................................................4-18
Driving for Better Fuel Economy......................... 4-2
E
EDR .............................................................7-16
Electrical Equipment
Add-On Equipment......................................5-90
Electrical System
Engine Compartment Fuse Block...................5-94
Fuses........................................................5-91
Instrument Panel Fuse Block.........................5-91
Power Windows and Other Power Options......5-90
Rear Compartment Fuse Block......................5-97
Windshield Wiper Fuses...............................5-90
Electronic Immobilizer
PASS-Key
®III+...........................................2-19
Electronic Immobilizer Operation
PASS-Key
®III+...........................................2-20
Electronic Stability Control................................. 4-6
Electronic Stability Control Indicator Light...........3-34
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Engine
Air Cleaner/Filter.........................................5-20
Check and Service Engine Soon Lamp...........3-37
Compartment Overview................................5-12
Coolant......................................................5-23
Coolant Heater............................................2-25
Coolant Temperature Gage...........................3-36
Coolant Temperature Warning Light................3-35
Cooling System...........................................5-22
Drive Belt Routing.......................................6-14
Exhaust.....................................................2-33
Oil .............................................................5-15
Oil Life System...........................................5-18
Overheated Protection Operating Mode...........5-30
Overheating................................................5-27
Starting......................................................2-23
Entry/Exit Lighting...........................................3-16
Event Data Recorders.....................................7-17
Extender, Safety Belt.......................................1-29
F
Filter
Engine Air Cleaner......................................5-20
Finish Damage...............................................5-88
Flashers, Hazard Warning.................................. 3-6Flash-to-Pass................................................... 3-8
Flat Tire........................................................5-67
Flat Tire, Changing.........................................5-68
Flat Tire, Storing.............................................5-76
Fluid
Automatic Transmission................................5-22
Power Steering...........................................5-30
Windshield Washer......................................5-32
Fog Lamp
Fog ...........................................................3-15
Folding Rear Seat............................................ 1-8
Fuel............................................................... 5-5
Additives...................................................... 5-6
California Fuel.............................................. 5-6
Economy Driving........................................... 4-2
Filling a Portable Fuel Container....................5-10
Filling the Tank............................................. 5-8
Fuels in Foreign Countries.............................. 5-7
Gage .........................................................3-42
Gasoline Octane........................................... 5-5
Gasoline Specications.................................. 5-6
Fuses...........................................................5-91
Engine Compartment Fuse Block...................5-94
Instrument Panel Fuse Block.........................5-91
Rear Compartment Fuse Block......................5-97
Windshield Wiper.........................................5-90
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M
Maintenance
Footnotes..................................................... 6-7
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month.................................. 6-9
At Least Once a Year..................................6-10
Maintenance Record....................................6-15
Maintenance Replacement Parts....................6-13
Maintenance Requirements............................. 6-2
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-12
Scheduled Maintenance................................. 6-4
Using.......................................................... 6-2
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Lamp...............................3-37
Manual Lumbar Controls.................................... 1-3
Manual Seats................................................... 1-2
Message
DIC Warnings and Messages........................3-45
Mirrors
Automatic Dimming Rearview........................2-35
Manual Rearview Mirror................................2-35
Outside Automatic Dimming Mirror.................2-37
Outside Heated Mirrors................................2-37
Outside Power Mirrors..................................2-37
MP3 .............................................................3-67
N
Navigation System, Privacy..............................7-18
Net
Convenience...............................................2-49
New Vehicle Break-In......................................2-21
O
Odometer......................................................3-29
Odometer, Trip...............................................3-29
Off-Road
Recovery....................................................4-13
Oil
Engine.......................................................5-15
Engine Oil Life System.................................5-18
Pressure Light.............................................3-40
Older Children, Restraints................................1-30
Online Owner Center........................................ 7-5
OnStar, Privacy..............................................7-18
OnStar
®System, see OnStar®Manual...............2-38
Operation, Universal Home Remote System........2-42
Outlet Adjustment............................................3-26
Outlets
Accessory Power.........................................3-18
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