tow SATURN AURA 2009 Service Manual

{CAUTION:
Rust or dirt on a wheel, or on the parts to which
it is fastened, can make wheel nuts become loose
after time. The wheel could come off and cause an
accident. When changing a wheel, remove any rust
or dirt from places where the wheel attaches to the
vehicle. In an emergency, use a cloth or a paper
towel to do this; but be sure to use a scraper or wire
brush later, if needed, to get all the rust or dirt off.
SeeChanging a Flat Tire on page 5-68.
10. Remove any rust or dirt
from the wheel bolts,
mounting surfaces
and spare wheel.
11. Install the compact spare tire.
{CAUTION:
Never use oil or grease on bolts or nuts because
the nuts might come loose. The vehicle’s wheel
could fall off, causing a crash.
12. Put the wheel nuts back on with the rounded end
toward the wheel. Tighten each nut by hand or with
the wrench until the wheel is held against the hub.
13. Lower the vehicle by turning the wrench
counterclockwise. Lower the jack completely.
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4. Raise the jack to
the height shown and
lock the wrench onto
the jack.
5. Place the jack in the spare tire well. Make sure the
stow bolt goes through the hole in the center of the
wrench on the jack, with the base of the jack towards
the front of the vehicle. Turn the jack retainer nut until
it rmly contacts the wrench. Do not over tighten.
6. Place the compact spare into the tire compartment
with the stow bolt going through the center hole of
the wheel.
7. Turn the spare tire retainer nut until it rmly
contacts the wheel. Do not over tighten.Compact Spare Tire
{CAUTION:
Driving with more than one compact spare tire at
a time could result in loss of braking and handling.
This could lead to a crash and you or others could
be injured. Use only one compact spare tire at
a time.
Although the compact spare tire was fully inated
when the vehicle was new, it can lose air after a time.
Check the ination pressure regularly. It should be
60 psi (420 kPa).
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Fabric/Carpet
Use a vacuum cleaner with a soft brush attachment
frequently to remove dust and loose dirt. A canister
vacuum with a beater bar in the nozzle may only be
used on oor carpet and carpeted oor mats. For any
soil, always try to remove it rst with plain water or club
soda. Before cleaning, gently remove as much of the soil
as possible using one of the following techniques:
For liquids: gently blot the remaining soil with a paper
towel. Allow the soil to absorb into the paper towel
until no more can be removed.
For solid dry soils: remove as much as possible and
then vacuum.
To clean:
1. Saturate a lint-free, clean white cloth with water or
club soda.
2. Wring the cloth to remove excess moisture.
3. Start on the outside edge of the soil and gently rub
toward the center. Continue cleaning, using a clean
area of the cloth each time it becomes soiled.
4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a mild
soap solution and repeat the cleaning process
that was used with plain water.If any of the soil remains, a commercial fabric cleaner
or spot lifter may be necessary. When a commercial
upholstery cleaner or spot lifter is to be used, test a small
hidden area for colorfastness rst. If the locally cleaned
area gives any impression that a ring formation may
result, clean the entire surface.
After the cleaning process has been completed, a paper
towel can be used to blot excess moisture from the
fabric or carpet.
Leather
A soft cloth dampened with water can be used to
remove dust. If a more thorough cleaning is necessary,
a soft cloth dampened with a mild soap solution can
be used. Allow the leather to dry naturally. Do not use
heat to dry. Never use steam to clean leather. Never
use spot lifters or spot removers on leather. Many
commercial leather cleaners and coatings that are
sold to preserve and protect leather may permanently
change the appearance and feel of the leather and
are not recommended. Do not use silicone or wax-based
products, or those containing organic solvents to
clean the vehicle’s interior because they can alter the
appearance by increasing the gloss in a non-uniform
manner. Never use shoe polish on leather.
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Washing Your Vehicle
The best way to preserve the vehicle’s nish is to keep
it clean by washing it often.
Notice:Certain cleaners contain chemicals that can
damage the emblems or nameplates on the vehicle.
Check the cleaning product label. If it states that
it should not be used on plastic parts, do not use
it on the vehicle or damage may occur and it would
not be covered by the warranty.
Do not wash the vehicle in direct sunlight. Use a car
washing soap. Do not use cleaning agents that are
petroleum based or that contain acid or abrasives,
as they can damage the paint, metal or plastic on the
vehicle. Approved cleaning products can be obtained
from your dealer/retailer. Follow all manufacturers’
directions regarding correct product usage, necessary
safety precautions and appropriate disposal of any
vehicle care product.Rinse the vehicle well, before washing and after to
remove all cleaning agents completely. If they are
allowed to dry on the surface, they could stain.
Dry the nish with a soft, clean chamois or an all-cotton
towel to avoid surface scratches and water spotting.
High pressure car washes may cause water to enter
the vehicle. Avoid using high pressure washes closer
than 12 inches (30 cm) to the surface of the vehicle.
Use of power washers exceeding 1,200 psi (8 274 kPa)
can result in damage or removal of paint and decals.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and a car
washing soap to clean exterior lamps and lenses. Follow
instructions underWashing Your Vehicle on page 5-85.
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Finish Care
Occasional waxing or mild polishing of the vehicle
by hand may be necessary to remove residue from
the paint nish. Approved cleaning products can
be obtained from your dealer/retailer.
If the vehicle has a basecoat/clearcoat paint nish,
the clearcoat gives more depth and gloss to the colored
basecoat. Always use waxes and polishes that are
non-abrasive and made for a basecoat/clearcoat
paint nish.
Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint nish
may damage it. Use only non-abrasive waxes and
polishes that are made for a basecoat/clearcoat
paint nish on the vehicle.
Foreign materials such as calcium chloride and other
salts, ice melting agents, road oil and tar, tree sap,
bird droppings, chemicals from industrial chimneys,
etc., can damage the vehicle’s nish if they remain on
painted surfaces. Wash the vehicle as soon as possible.
If necessary, use non-abrasive cleaners that are marked
safe for painted surfaces to remove foreign matter.
Exterior painted surfaces are subject to aging, weather
and chemical fallout that can take their toll over a
period of years. To help keep the paint nish looking
new, keep the vehicle garaged or covered whenever
possible.
Protecting Exterior Bright Metal Parts
Bright metal parts should be cleaned regularly to keep
their luster. Washing with water is all that is usually
needed. However, chrome polish may be used on
chrome or stainless steel trim, if necessary.
Use special care with aluminum trim. To avoid
damaging protective trim, never use auto or chrome
polish, steam or caustic soap to clean aluminum.
A coating of wax, rubbed to high polish, is recommended
for all bright metal parts.
Windshield and Wiper Blades
Clean the outside of the windshield with glass cleaner.
Clean the rubber blades using a lint free cloth or
paper towel soaked with windshield washer uid or
a mild detergent. Wash the windshield thoroughly when
cleaning the blades. Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may cause wiper
streaking. Replace the wiper blades if they are worn
or damaged.
Wipers can be damaged by:
Extreme dusty conditions
Sand and salt
Heat and sun
Snow and ice, without proper removal
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Aluminum Wheels
Notice:Chrome wheels and other chrome trim may
be damaged if the vehicle is not washed after driving
on roads that have been sprayed with magnesium,
calcium or sodium chloride. These chlorides are
used on roads for conditions such as ice and dust.
Always wash the vehicle’s chrome with soap and
water after exposure.
Notice:Using strong soaps, chemicals, abrasive
polishes, cleaners, brushes, or cleaners that contain
acid on aluminum or chrome-plated wheels, could
damage the surface of the wheel(s). The repairs
would not be covered by the vehicle warranty.
Use only approved cleaners on aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth with
mild soap and water. Rinse with clean water. After rinsing
thoroughly, dry with a soft clean towel. A wax may then
be applied.
Notice:Using chrome polish on aluminum wheels
could damage the wheels. The repairs would not
be covered by the vehicle warranty. Use chrome
polish on chrome wheels only.The surface of these wheels is similar to the painted
surface of the vehicle. Do not use strong soaps,
chemicals, abrasive polishes, abrasive cleaners,
cleaners with acid, or abrasive cleaning brushes
on them because the surface could be damaged.
Do not use chrome polish on aluminum wheels.
Notice:Driving the vehicle through an automatic
car wash that has silicone carbide tire cleaning
brushes, could damage the aluminum or
chrome-plated wheels. The repairs would not be
covered by the vehicle warranty. Never drive a
vehicle that has aluminum or chrome-plated wheels
through an automatic car wash that uses silicone
carbide tire cleaning brushes.
Tires
To clean the tires, use a stiff brush with tire cleaner.
Notice:Using petroleum-based tire dressing
products on the vehicle may damage the paint nish
and/or tires. When applying a tire dressing, always
wipe off any overspray from all painted surfaces
on the vehicle.
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(e)Make sure the safety belt reminder light and safety
belt assemblies are working properly. Look for any other
loose or damaged safety belt system parts. If you see
anything that might keep a safety belt system from doing
its job, have it repaired. Have any torn or frayed safety
belts replaced. Also see Checking the Restraint Systems
on page 1-72.
(f)Lubricate all key lock cylinders, door hinges and
latches, hood hinges and latches, and trunk lid hinges
and latches. More frequent lubrication may be required
when exposed to a corrosive environment. Applying
silicone grease on weatherstrips with a clean cloth will
make them last longer, seal better, and not stick or
squeak.
(g)Check system for interference or binding and for
damaged or missing parts. Replace parts as needed.
Replace any components that have high effort or
excessive wear. Do not lubricate accelerator or cruise
control cables.
(h)Change automatic transmission fluid and filter if the
vehicle is mainly driven under one or more of these
conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police, or delivery
service.(i)Drain, flush, and refill cooling system. This service can
be complex; you should have your dealer/retailer perform
this service. See Engine Coolant on page 5-23 for what to
use. Inspect hoses. Clean radiator, condenser, pressure
cap, and filler neck. Pressure test the cooling system and
pressure cap.
(j)A fluid loss in any vehicle system could indicate a
problem. Have the system inspected and repaired and
the fluid level checked. Add fluid if needed.
(k)If driving regularly under dusty conditions, inspect
the filter at each engine oil change.
(l)Change automatic transmission fluid if the vehicle is
mainly driven under one or more of these conditions:
In heavy city traffic where the outside temperature
regularly reaches 90°F (32°C) or higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police, or delivery
service.
If the vehicle is not used under any of these conditions,
the fluid does not require changing.
(m)Visually inspect belt for fraying, excessive cracks, or
obvious damage. Replace belt if necessary.
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Customer Assistance for Text
Telephone (TTY) Users
To assist owners who have hearing difficulties, Saturn
has installed special TDD (Telecommunication Devices
for the Deaf) equipment in its Saturn Customer
Assistance Center.
Any hearing or speech-impaired customer who has
access to a TDD or to a conventional Text Telephone
(TTY) can communicate with Saturn by dialing
1-800-TDD-6000. TTY users in Canada may dial
1-800-263-3830.
Customer Assistance Offices
Saturn encourages customers to call the toll-free
number for assistance. If a customer wishes to write to
Saturn, the letter should be addressed to:
Saturn Customer Assistance Center
P.O. Box 33173
Detroit, MI 48232-5173
1-800-553-6000
1-800-833-6000 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-553-6000In Canada, write to:
Saturn Customer Communication Centre
General Motors of Canada Ltd.
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
GMcanada.com
1-800-263-1999
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver or passenger adaptive equipment you may require
for your vehicle such as hand controls, wheelchair/
scooter lifts, etc.
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Services Provided
Emergency Fuel Delivery:Delivery of enough fuel
for the vehicle to get to the nearest service station.
Lock-Out Service:Service is provided to unlock the
vehicle if you are locked out. A remote unlock may
be available if you have OnStar
®. For security
reasons, the driver must present identication
before this service is given.
Emergency Tow From a Public Road or Highway:
Tow to the nearest Saturn retailer for warranty
service, or if the vehicle was in a crash and cannot
be driven. Assistance is also given when the vehicle
is stuck in sand, mud, or snow.
Flat Tire Change:Service is provided to change a
at tire with the spare tire. The spare tire, if equipped,
must be in good condition and properly inated.
It is the owner’s responsibility for the repair or
replacement of the tire if it is not covered by the
warranty.
Battery Jump Start:Service is provided to jump
start a dead battery.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 5 years/
100,000 miles (160 000 km) Powertrain warranty
period. Items considered are hotel, meals, and
rental car.
Services Not Included in Roadside
Assistance
Impound towing caused by violation of any laws.
Legal nes.
Mounting, dismounting or changing of snow tires,
chains, or other traction devices.
Towing or services for vehicles driven on a
non-public road or highway.
Services Specic to Canadian
Purchased Vehicles
Fuel delivery:Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be restricted.
Propane and other fuels are not provided through
this service.
Lock-Out Service:Vehicle registration is required.
Trip Routing Service:Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route. There
is a limit of six requests per year. Additional travel
information is also available. Allow three weeks for
delivery.
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If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you
are uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-7for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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