change time SATURN OUTLOOK 2010 Owner's Guide

Service and Maintenance 11-3
system whenever the oil is changed.
SeeEngine Oil Life Systemon
page 10‑10.
When the Change Engine Oil Soon
message displays, certain services,
checks, and inspections are
required. The services described for
Maintenance Ishould be performed
at every engine oil change. The
services described for Maintenance
II should be performed when:
.Maintenance Iwas performed
the last time the engine oil was
changed.
.It has been 10 months or more
since the Change Engine Oil
Soon message has displayed or
since the last service.
Maintenance I
.Change engine oil and filter. See
Engine Oilon page 10‑8.An
Emission Control Service.
.Engine coolant level check. See
Engine Coolant on page 10‑14.
.Windshield washer fluid level
check. See Washer Fluidon
page 10‑21.
.Tire inflation check. See Tire
Pressure on page 10‑43.
.Tire wear inspection. See Tire
Inspection on page 10‑49.
.Rotate tires. See Tire Rotationon page 10‑49.
.Fluids visual leak check (or
every 12 months, whichever
occurs first). A leak in any
system must be repaired and the
fluid level checked.
.Engine air cleaner filter
inspection (vehicles driven in
dusty conditions only). See
Engine Air Cleaner/Filter
on
page 10‑12.
.Brake system inspection (or
every 12 months, whichever
occurs first).
Maintenance II
.Perform all services described in
MaintenanceI.
.Steering and suspension
inspection. Visual inspection for
damaged, loose, or missing
parts or signs of wear.
.Engine cooling system
inspection. Visual inspection of
hoses, pipes, fittings, and
clamps and replacement,
if needed.
.Windshield wiper blade
inspection for wear, cracking,
or contamination and windshield
and wiper blade cleaning,
if contaminated. See Exterior
Care
on page 10‑86. Worn or
damaged wiper blade
replacement. See Wiper Blade
Replacement on page 10‑26.
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Customer Information 13-3
Contact the BBB Auto Line Program
by using the toll-free telephone
number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. Saturn Corporation reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.STEP THREE (Canadian Owners):
General Motors Participation in
the Mediation/Arbitration Program
In the event that you do not feel
your concerns have been addressed
after following the procedure
outlined in Steps 1 and 2, General
Motors of Canada Limited has
committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively, you may call the
Saturn Customer Communication
Centre, 1-800-263-1999, or you may
write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
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13-6 Customer Information
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
100,000 miles (160 000 km),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Saturn and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Saturn and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock-Out Service:
Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Saturn retailer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
.Flat Tire Change: Service is
provided to change a flat tire
with the spare tire. The spare
tire, if equipped, must be in good
condition and properly inflated.
It is the owner's responsibility for
the repair or replacement of the
tire if it is not covered by the
warranty.
.Battery Jump Start: Service is
provided to jump start a dead
battery.
Services Not Included in
Roadside Assistance
.Impound towing caused by
violation of any laws.
.Legal fines.
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Customer Information 13-9
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card,
etc. You are responsible for fuel
usage charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.
Additional Program
Information
All program options, such as shuttle
service, may not be available at
every dealer. Please contact your
dealer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate dealer
personnel.
General Motors reserves the right to
unilaterally modify, change or
discontinue Courtesy Transportation
at any time and to resolve all
questions of claim eligibilitypursuant to the terms and
conditions described herein at its
sole discretion.
Collision Damage Repair
If your vehicle is involved in a
collision and it is damaged, have the
damage repaired by a qualified
technician using the proper
equipment and quality replacement
parts. Poorly performed collision
repairs diminish your vehicle's
resale value, and safety
performance can be compromised
in subsequent collisions.
Collision Parts
Genuine GM Collision parts are new
parts made with the same materials
and construction methods as the
parts with which your vehicle was
originally built. Genuine GM
Collision parts are your best choice
to ensure that your vehicle's
designed appearance, durability,
and safety are preserved. The use
of Genuine GM parts can help
maintain your GM New Vehicle
Limited Warranty.
Recycled original equipment parts
may also be used for repair. These
parts are typically removed from
vehicles that were total losses in
prior crashes. In most cases, the
parts being recycled are from
undamaged sections of the vehicle.
A recycled original equipment GM
part, may be an acceptable choice
to maintain your vehicle's originally
designed appearance and safety
performance, however, the history of
these parts is not known. Such parts
are not covered by your GM New
Vehicle Limited Warranty, and any
related failures are not covered by
that warranty.
Aftermarket collision parts are also
available. These are made by
companies other than GM and may
not have been tested for your
vehicle. As a result, these parts may
fit poorly, exhibit premature
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INDEX i-5
FusesEngine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-31
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-31
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-34
G
Gages
Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-13
Speedometer . . . . . . . . . . . . . . . . . 5-13
Tachometer . . . . . . . . . . . . . . . . . . . 5-13
Voltmeter . . . . . . . . . . . . . . . . . . . . . 5-14
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . 5-11
Garage Door Opener . . . . . . . . . . 5-49 Programming . . . . . . . . . . . . . . . . . 5-49
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-39 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-43
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5
H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-28
Hazard Warning Flashers . . . . . . . 6-4
Head Restraints . . . . . . . . . . . . . . . . 3-2
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . 10-27
Bulb Replacement . . . . . . . . . . 10-28
Daytime Running Lamps/Automatic Headlamp
System . . . . . . . . . . . . . . . . . . . . . . . 6-3
Delayed . . . . . . . . . . . . . . . . . . . . . . . 6-3
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-3
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-28
High-Beam On Light . . . . . . . . . . 5-23
High/Low Beam Changer . . . . . . 6-2
Heated and Ventilated Front Seats . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 Heated Front Seats . . . . . . . . . . . . . 3-8
Heated Mirrors . . . . . . . . . . . . . . . . . 2-17
High Voltage Devices and
Wiring . . . . . . . . . . . . . . . . . . . . . . . 10-30
High-Beam On Light . . . . . . . . . . . 5-23
Highway Hypnosis . . . . . . . . . . . . . . 9-7
Hill and Mountain Roads . . . . . . . . 9-7
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-18
I
Ignition Positions . . . . . . . . . . . . . . 9-16
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . 10-26
Illumination Control . . . . . . . . . . . . . 6-5
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-14
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-46
Instrument Cluster . . . . . . . . . . . . . 5-12
Instrument Panel . . . . . . . . . . . . . . . 6-5 Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . .iii, 7-1
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i-10 INDEX
SecurityLight . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-13
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Lamp . . . . . . . . . . . 5-17
Maintenance Records . . . . . . . . 11-9
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . .13-11
Scheduling Appointments . . . . . 13-7
Vehicle Messages . . . . . . . . . . . . 5-39
Servicing the Airbag-Equipped Vehicle . . . . . 3-41
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-19
Out of Park . . . . . . . . . . . . . . . . . . . 9-20
Sidemarker and Stoplamps Bulb Replacement . . . . . . . . . . 10-28
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4 Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . 10-77
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-13
StabiliTrak System . . . . . . . . . . . . . 9-28
StabiliTrak
®Indicator Light . . . . 5-21
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-25
Starting the Engine . . . . . . . . . . . . 9-17
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-4 Fluid, Power . . . . . . . . . . . . . . . . 10-20
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-3
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-1
Convenience Net . . . . . . . . . . . . . . 4-3
Floor Console . . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-4
Storing the Tire Sealant
and Compressor Kit . . . . . . . . . 10-66 Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-10
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-21
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-4
System Check
Automatic TransmissionShiftlock Control . . . . . . . . . . 10-25
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-13
TaillampsBulb Replacement . . . . . . . . . . 10-28
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-14 Immobilizer . . . . . . . . . . . . . . . . . . . 2-14
Third-Row Seats . . . . . . . . . . . . . . . 3-11
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Tires
Buying New Tires . . . . . . . . . . . 10-51
Chains . . . . . . . . . . . . . . . . . . . . . . 10-56
Changing . . . . . . . . . . . . . . . . . . . 10-67
Compact Spare . . . . . . . . . . . . . 10-77
Designations . . . . . . . . . . . . . . . 10-39
Different Size . . . . . . . . . . . . . . . 10-53
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INDEX i-11
Tires (cont.)If a Tire Goes Flat . . . . . . . . . . 10-57
Inflation Monitor System . . . . 10-46
Inspection . . . . . . . . . . . . . . . . . . 10-49
Messages . . . . . . . . . . . . . . . . . . . . 5-39
Pressure Light . . . . . . . . . . . . . . . . 5-22
Pressure Monitor System . . . 10-44
Rotation . . . . . . . . . . . . . . . . . . . . 10-49
Sealant and
Compressor Kit . . . . . . . . . . . 10-59
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . 10-66
Secondary Latch System . . . 10-76
Sidewall Labeling . . . . . . . . . . . 10-37
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-40
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-53
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-55
Wheel Replacement . . . . . . . . 10-55
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-51 Tow/Haul Mode . . . . . . . . . . . . . . . . 9-25
Tow/Haul Mode Light . . . . . . . . . . 5-21
Towing
Driving Characteristics . . . . . . . . 9-44
Equipment . . . . . . . . . . . . . . . . . . . . 9-52
General Information . . . . . . . . . . 9-43
Recreational Vehicle . . . . . . . . 10-83
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-48
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-83
Trailer Towing . . . . . . . . . . . . . . . . . 9-48
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 9-22
Fluid, Automatic . . . . . . . . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-40
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-8
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Turn Signal, Bulb Replacement . . . . . . . . . . 10-28U
Ultrasonic Parking Assist . . . . . . 9-32
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-53
Universal Remote System . . . . . 5-49 Operation . . . . . . . . . . . . . . . . . . . . . 5-53
Programming . . . . . . . . . . . . . . . . . 5-49
Using this Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Load Limits . . . . . . . . . . . . . . . . . . . 9-10
Messages . . . . . . . . . . . . . . . . . . . . 5-33
Personalization . . . . . . . . . . . . . . . 5-42
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-13
Speed Messages . . . . . . . . . . . . . 5-41
Towing . . . . . . . . . . . . . . . . . . . . . . 10-83
Vehicle Care Storing the Tire Sealantand Compressor Kit . . . . . . . 10-66
Tire Pressure . . . . . . . . . . . . . . . 10-43
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