key SATURN VUE 2004 Service Manual

On manual transaxle vehicles, put the shift lever in
NEUTRAL, push the clutch pedal down halfway
and try to start the engine. The starter should work
only when the clutch pedal is pushed down all
the way to the oor. If the starter works when the
clutch is not pushed all the way down, contact your
Saturn retailer for service.
Automatic Transaxle Shift Lock Control
System Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the vehicle
moves, you or others could be injured.
1. Before you start, be sure you have enough room
around the vehicle. It should be parked on a level
surface.2. Firmly apply the parking brake. SeeParking Brake
on page 2-23if necessary.
Be ready to apply the regular brake immediately if
the vehicle begins to move.
3. With the engine off, turn the ignition to RUN, but do
not start the engine. Without applying the regular
brake, try to move the shift lever out of PARK (P)
with normal effort. If the shift lever moves out
of PARK (P), contact your Saturn retailer for service.
Ignition Transaxle Lock Check
While parked, and with the parking brake set, try to turn
the ignition to LOCK in each shift lever position.
With an automatic transaxle, the ignition should turn
to LOCK only when the shift lever is in PARK (P).
The key should come out only in LOCK.
With a manual transaxle, the key should come out
only in LOCK.
Contact your Saturn retailer if service is required.
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Usage Fluid/Lubricant
Rear Drive
Module and
Power Transfer
Unit (except
with
3.5L V6 engine)VERSATRAK
®Fluid
(GM Part No. U.S. 12378514,
in Canada 88901045).
Rear Drive
Module (with
3.5L V6 engine)VERSATRAK
®Fluid
(GM Part No. U.S. 12378514,
in Canada 88901045).
Transfer Case
(with 3.5L V6
engine)Synthetic Axle Lubricant
(GM Part No. U.S. 12378261,
in Canada 10953455).
Key Lock
CylindersMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Hood Latch
Assembly,
Secondary
Latch, Pivots,
Spring Anchor
and Release
PawlLubriplate Lubricant Aerosol
(Saturn Part No. 21038869 or
GM Part No. U.S. 12346293,
in Canada 992723) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Usage Fluid/Lubricant
Hood, Liftgate
Door and rear
folding seat
HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Sunroof TrackLubriplate Lubricant Aerosol
(Saturn Part No. 21038869 or
GM Part No. U.S. 12346293,
in Canada 992723) or lubricant
meeting requirements of NLGI #2,
Category LB or GC-LB.
Weatherstrip
ConditioningDielectric Silicone Grease
(GM Part No. U.S. 12345579,
in Canada 992887).
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your retailer and to Saturn. Together we are committed
to providing our customers with unparalleled service,
before, during and after the purchase of a Saturn
vehicle, for total customer satisfaction. We call this the
Saturn Difference. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your retailer’s sales or service departments.
If, for any reason, your ownership experience falls
below your expectations, we suggest you take
the following action:
STEP ONE:Contact the Retail Customer Assistance
Liaison. Any member of the retail management team has
the authority and the desire to resolve your concerns.
Normally, concerns can be quickly resolved at this level.
STEP TWO:Should you need additional assistance,
contact the Saturn Customer Assistance Center by
calling 1-800-553-6000. In Canada, contact the Saturn
Customer Communication Centre at 1-800-263-1999.A Saturn Customer Assistance Center team member
will handle your call and assist in providing product and
warranty information, the nearest retailer location,
roadside assistance, brochures, literature and discuss
any concerns you may have.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number. This 17-digit number
can be found on the vehicle registration or title, on
the upper driver’s side corner of the dash, or on
your roadside assistance key card.
The name of your selling and servicing retail facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
If you wish to write to the Saturn Customer Assistance
Center, our address is:
Saturn Customer Assistance Center
100 Saturn Parkway
Mail Code 371-999-S24
Spring Hill, TN 37174-1500
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Roadside Assistance Program
For vehicles purchased in the U.S. call 1-800-553-6000
(TTY: 1-800-833-6000).
For vehicles purchased in Canada call 1-800-268-6800.
As the proud owner of a new Saturn vehicle, you
are automatically enrolled in the Saturn Roadside
Assistance Program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Saturn’s Roadside
Assistance toll-free number is staffed by courteous and
capable Roadside Assistance Representatives who
are available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
Emergency Tow:Tow to the nearest Saturn
retailer for warranty service or in the event of
a vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Saturn Retailer Locator Service
In many instances, mechanical failures are covered
under Saturn’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representatives:
Your name, home address, and home
telephone number
Telephone number of your location
Location of the vehicle
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If You Are Caught in a Blizzard.........................4-42
If You Do Decide to Pull a Trailer......................4-56
Ignition Positions.............................................2-14
Infants and Young Children, Restraints...............1-31
Ination - Tire Pressure...................................5-69
Instrument Panel
Cluster.......................................................3-26
Overview..................................................... 3-4
Instrument Panel Brightness.............................3-19
Instrument Panel Fuse Block............................5-99
Interior Lamps................................................3-19
J
Jump Starting.................................................5-45
K
Keyless Entry System....................................... 2-3
Keys............................................................... 2-2
L
Lamps
Exterior......................................................3-17
Fog Lamps.................................................5-57
Interior.......................................................3-19Lap-Shoulder Belt...................................1-15, 1-23
LATCH System
Child Restraints...........................................1-40
Securing a Child Restraint Designed for
the LATCH System...................................1-42
Leaving Your Vehicle.......................................2-10
Leaving Your Vehicle With the Engine Running . . . 2-25
Liftgate..........................................................2-10
Liftgate Lamps................................................3-19
Light
Airbag Readiness........................................3-28
Anti-Lock Brake System Warning...................3-31
Battery Warning..........................................3-29
Brake System Warning.................................3-30
Change Engine Oil......................................3-39
Daytime Running Lamps Indicator..................3-40
Engine Coolant Temperature Warning.............3-33
Gate Ajar...................................................3-40
Low Coolant Warning...................................3-34
Low Fuel Warning.......................................3-42
Low Traction...............................................3-33
Malfunction Indicator....................................3-35
Oil Pressure...............................................3-38
Reduced Engine Power................................3-39
Safety Belt Reminder...................................3-28
Security.....................................................3-39
Service Vehicle Soon...................................3-40
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Playing the Single CD Player...........................3-54
Playing the Six-Disc CD Player.........................3-56
Power............................................................. 1-3
Accessory Outlets........................................3-20
Door Locks.................................................. 2-8
Electrical System.........................................5-98
Reduced Engine Light..................................3-39
Windows....................................................2-12
Pretensioners, Safety Belt................................1-28
Programmable Automatic Door Locks.................. 2-9
Q
Questions and Answers About Safety Belts.........1-14
R
Radio Data System (RDS)...............................3-49
Radio Personalization......................................3-62
Radios..........................................................3-42
AM-FM Radio.............................................3-43
Care of Your CD and DVD Player..................3-75
Care of Your CDs and DVDs........................3-75
Radio with CD....................................3-45, 3-49
Setting the Time for Radios with
Radio Data Systems (RDS).......................3-43
Setting the Time for Radios without
Radio Data Systems (RDS).......................3-43Radios (cont.)
Theft-Deterrent............................................3-72
Understanding Reception..............................3-74
RDS Messages..............................................3-53
Rear Door Security Locks.................................. 2-9
Rear Safety Belt Comfort Guides......................1-25
Rear Seat Entertainment System.......................3-62
Rear Seat Passengers, Safety Belts..................1-23
Rear Window Defogger....................................3-23
Rear Window Wiper/Washer.............................3-10
Rearview Mirror, Automatic Dimming with
Compass and Temperature Display................2-31
Rearview Mirror, Automatic Dimming
with OnStar
®, Compass and
Temperature Display....................................2-29
Rearview Mirrors.............................................2-29
Reclining Seatbacks.......................................... 1-5
Recommended Fluids and Lubricants.................6-14
Recovery Hook...............................................4-45
Recreational Vehicle Towing.............................4-46
Reduced Engine Power Light............................3-39
Remote Control..............................................3-68
Remote Keyless Entry System............................ 2-3
Remote Keyless Entry System, Operation............ 2-4
Removing the Flat Tire and Installing the
Spare Tire..................................................5-82
Removing the Spare Tire and Tools...................5-78
Removing the Wheel.......................................5-82
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