change time SATURN VUE 2010 Owner's Manual

Customer Information 13-3
Contact the BBB Auto Line Program
by using the toll-free telephone
number or by writing them at the
following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. Saturn Corporation reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.STEP THREE (Canadian Owners):
General Motors Participation in
the Mediation/Arbitration Program
In the event that you do not feel
your concerns have been addressed
after following the procedure
outlined in Steps 1 and 2, General
Motors of Canada Limited has
committed to binding arbitration of
owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685.
Alternatively, you may call the
Saturn Customer Communication
Centre, 1-800-263-1999, or you may
write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 1-800-955-5100
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
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13-6 Customer Information
Roadside Assistance
Program
For U.S. purchased vehicles, call
1-800-553-6000; (Text Telephone
(TTY): 1-800-889-2438).
For Canadian purchased vehicles,
call1-800-268-6800.
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/
100,000 miles (160 000 km),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Saturn and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Saturn and General Motors of
Canada Limited reserve the right to
limit services or payment to an
owner or driver if they decide the claims are made too often, or the
same type of claim is made many
times.
Services Provided
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:
Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identification before this service
is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Saturn retailer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in
sand, mud, or snow.
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Customer Information 13-9
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of the
retailer's shuttle service, the
expense must be supported by
original receipts and can only be up
to the maximum amount allowed by
Saturn for shuttle service. In
addition, for U.S. customers, should
you arrange transportation through
a friend or relative, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs
and be supported by original
receipts. See your retailer for
information regarding the allowance
amounts for reimbursement of fuel
or other transportation costs.Courtesy Rental Vehicle
Your retailer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is
kept for an overnight warranty
repair. Rental reimbursement will be
limited and must be supported by
original receipts. This requires that
you sign and complete a rental
agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like-vehicle as a courtesy rental.Additional Program
Information
All program options, such as shuttle
service, may not be available at
every retailer. Please contact your
retailer for specific information
about availability. All Courtesy
Transportation arrangements will be
administered by appropriate retailer
personnel.
Saturn reserves the right to
unilaterally modify, change or
discontinue Courtesy Transportation
at any time and to resolve all
questions of claim eligibility
pursuant to the terms and
conditions described herein at its
sole discretion.
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INDEX i-5
Fuel (cont.)Gage . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Gasoline Specifications . . . . . . . 9-48
Low Fuel Warning Light . . . . . . . 5-23
Recommended . . . . . . . . . . . . . . . 9-48
Requirements, California . . . . . 9-48
System Messages . . . . . . . . . . . . 5-34
Fuel Economy Driving for Better . . . . . . . . . . . . . 1-19
Fuses Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-38
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-37
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-40
G
GagesFuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
Odometer . . . . . . . . . . . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . . 5-11 Gages (cont.)
Tachometer . . . . . . . . . . . . . . . . . . . 5-11
Trip Odometer . . . . . . . . . . . . . . . . 5-11
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . 5-9
Garage Door Opener . . . . . . . . . . 5-45 Programming . . . . . . . . . . . . . . . . . 5-46
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-48
Gate Ajar Light . . . . . . . . . . . . . . . . 5-25
General Information Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-52
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-5H
Halogen Bulbs . . . . . . . . . . . . . . . . 10-33
Hazard Warning Flashers . . . . . . . 6-3
Head Restraints . . . . . . . . . . . . . . . . 3-2 Head Restraints (cont.)
Active . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Headlamps . . . . . . . . . . . . . . . . . . . 10-33 Aiming . . . . . . . . . . . . . . . . . . . . . . 10-30
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-3
Bulb Replacement . . . . . . . . . . 10-33
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . 6-2
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
High-Beam On Light . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-2
Heated Front Seats . . . . . . . . . . . . . 3-7
Heated Mirrors . . . . . . . . . . . . . . . . . 2-12
Heater Engine Coolant . . . . . . . . . . . . . . . 9-30
High-Beam On Light . . . . . . . . . . . 5-24
High-Speed Operation . . . . . . . . 10-52
Highway Hypnosis . . . . . . . . . . . . . 9-18
Hill and Mountain Roads . . . . . . . 9-19
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . 3-13
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i-6 INDEX
I
Ignition Positions . . . . . . . . . . . . . . 9-28
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . 10-28
Illumination Control . . . . . . . . . . . . . 6-5
Immobilizer . . . . . . . . . . . . . . . . . . . . 2-10
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . 3-44
Instrument Cluster . . . . . . . . . . . . . 5-10
Instrument Panel . . . . . . . . . . . . . . . 6-5 Storage Area . . . . . . . . . . . . . . . . . . 4-1
Introduction . . . . . . . . . . . . . . . . . . .iii, 7-1
J
Jump Starting . . . . . . . . . . . . . . . . . 10-74
K
Key and Lock Messages . . . . . . . 5-35
Keyless Entry Remote (RKE) System . . . . . . . . 2-3
Keyless Entry System . . . . . . . . . . 2-2
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
L
Labeling, Tire Sidewall . . . . . . . . 10-44
Lamps Daytime Running (DRL) . . . . . . . 6-2
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Exterior Controls . . . . . . . . . . . . . . . 6-1
Front Turn Signal andParking Lamps . . . . . . . . . . . . 10-34
License Plate . . . . . . . . . . . . . . . 10-36
Malfunction Indicator . . . . . . . . . 5-15
Reading . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lap-Shoulder Belt . . . . . . . . . . . . . 3-19
LATCH System Replacing Parts After aCrash . . . . . . . . . . . . . . . . . . . . . . . 3-55
Latch, Lower Anchors and
Tethers for Children . . . . . . . . . . 3-50
Liftgate Carbon Monoxide . . . . . . . . . . . . . . 2-8
Lighting
Entry . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Lights Airbag Readiness . . . . . . . . . . . . . 5-13
All-Wheel Drive . . . . . . . . . . . . . . . 5-19
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 5-19 Lights (cont.)
Change Engine Oil . . . . . . . . . . . 5-22
Charging System . . . . . . . . . . . . . 5-15
Cruise Control . . . . . . . . . . . . . . . . 5-25
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-25
Engine Coolant
Temperature Warning . . . . . . . 5-21
Engine Oil Pressure . . . . . . . . . . 5-22
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-2
Fog Lamps . . . . . . . . . . . . . . . . . . . 5-24
Gate Ajar . . . . . . . . . . . . . . . . . . . . . 5-25
High-Beam On . . . . . . . . . . . . . . . . 5-24
High/Low Beam Changer . . . . . . 6-2
Low Fuel Warning . . . . . . . . . . . . 5-23
Low Washer Fluid Warning . . . 5-24
Reduced Engine Power . . . . . . 5-23
Safety Belt Reminders . . . . . . . . 5-12
Security . . . . . . . . . . . . . . . . . . . . . . 5-23
Service Vehicle Soon . . . . . . . . . 5-18
StabiliTrak
®Indicator . . . . . . . . . 5-20
Tire Pressure . . . . . . . . . . . . . . . . . 5-21
Traction Control System (TCS) Warning . . . . . . . . . . . . . . 5-20
Warning, Power Steering . . . . . 5-20
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i-10 INDEX
ServiceAccessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Lamp . . . . . . . . . . . 5-15
Maintenance Records . . . . . . .11-10
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-12
Scheduling Appointments . . . . . 13-8
Vehicle Messages . . . . . . . . . . . . 5-37
Vehicle Soon Light . . . . . . . . . . . . 5-18
Servicing the Airbag-Equipped Vehicle . . . . . 3-39
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-31
Out of Park . . . . . . . . . . . . . . . . . . . 9-33
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 6-4
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . 10-73
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-11 StabiliTrak System . . . . . . . . . . . . . 9-41
StabiliTrak®Indicator Light . . . . 5-20
Start Vehicle, Remote . . . . . . . . . . 2-4
Starter Switch Check . . . . . . . . . 10-27
Starting the Engine . . . . . . . . . . . . 9-29
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-5 Fluid, Power . . . . . . . . . . . . . . . . 10-21
Power, Warning Lights . . . . . . . . 5-20
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Stoplamps and Back-Up Lamps
Bulb Replacement . . . . . . . . . . 10-35
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cargo Cover . . . . . . . . . . . . . . . . . . . 4-3
Cargo Management System . . . 4-3
Center Console . . . . . . . . . . . . . . . . 4-2
Convenience Net . . . . . . . . . . . . . . 4-4
Front . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Glove Box . . . . . . . . . . . . . . . . . . . . . 4-1
Instrument Panel . . . . . . . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-4
Sunglasses . . . . . . . . . . . . . . . . . . . . 4-2
Stuck Vehicle . . . . . . . . . . . . . . . . . . 9-22
Sun Visors . . . . . . . . . . . . . . . . . . . . . 2-15
Sunglass Storage . . . . . . . . . . . . . . . 4-2 Sunroof . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . iv
System
Roof Rack . . . . . . . . . . . . . . . . . . . . . 4-4
System Check Automatic TransmissionShiftlock Control . . . . . . . . . . 10-28
T
Tachometer . . . . . . . . . . . . . . . . . . . . 5-11
Taillamps
Bulb Replacement . . . . . . . . . . 10-35
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-10
Immobilizer . . . . . . . . . . . . . . . . . . . 2-10
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Tires Buying New Tires . . . . . . . . . . . 10-59
Chains . . . . . . . . . . . . . . . . . . . . . . 10-64
Changing . . . . . . . . . . . . . . . . . . . 10-67
Compact Spare . . . . . . . . . . . . . 10-73
Designations . . . . . . . . . . . . . . . 10-46
Different Size . . . . . . . . . . . . . . . 10-61
If a Tire Goes Flat . . . . . . . . . . 10-65
Inflation Monitor System . . . . 10-54
Inspection . . . . . . . . . . . . . . . . . . 10-57
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INDEX i-11
Tires (cont.)Messages . . . . . . . . . . . . . . . . . . . . 5-37
Pressure . . . . . . . . . . . . . . . . . . . . 10-52
Pressure Light . . . . . . . . . . . . . . . . 5-21
Pressure Monitor System . . . 10-52
Rotation . . . . . . . . . . . . . . . . . . . . 10-57
Sidewall Labeling . . . . . . . . . . . 10-44
Terminology and
Definitions . . . . . . . . . . . . . . . . . 10-47
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . 10-62
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . 10-63
Wheel Replacement . . . . . . . . 10-64
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . 10-58
Towing Driving Characteristics . . . . . . . . 9-53
Equipment . . . . . . . . . . . . . . . . . . . . 9-60
General Information . . . . . . . . . . 9-52
Recreational Vehicle . . . . . . . . 10-78
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 9-56
Trailer Sway Control (TSC) . . . 9-60
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-78 Traction
Control System (TCS) . . . . . . . . 9-40
Control System Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . 5-20
Trailer Sway Control (TSC) . . . . . . . . . . 9-60
Trailer Towing . . . . . . . . . . . . . . . . . 9-56
Transmission
Automatic . . . . . . . . . . . . . . . . . . . . . 9-35
Fluid, Automatic . . . . . . . . . . . . 10-12
Messages . . . . . . . . . . . . . . . . . . . . 5-38
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-8
Trip Odometer . . . . . . . . . . . . . . . . . 5-11
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Turn Signal Bulb Replacement . . . . . . . . . . 10-35
U
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-62
Universal Remote System . . . . . 5-45
Operation . . . . . . . . . . . . . . . . . . . . . 5-49
Programming . . . . . . . . . . . . . . . . . 5-46
Using this Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Design . . . . . . . . . . . . . . . . . . . . . . . . . 9-2
Load Limits . . . . . . . . . . . . . . . . . . . 9-22
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Personalization . . . . . . . . . . . . . . . 5-39
Remote Start . . . . . . . . . . . . . . . . . . 2-4
Security . . . . . . . . . . . . . . . . . . . . . . . 2-9
Service Soon Light . . . . . . . . . . . 5-18
Towing . . . . . . . . . . . . . . . . . . . . . . 10-78
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . 10-50
Vehicle Identification Number (VIN) . . . . . . . . . . . . . . . . . 12-1
Service Parts Identification
Label . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . . . 5-39
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-9
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
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