tow SATURN VUE HYBRID 2008 Workshop Manual

Roadside Assistance Program
For vehicles purchased in the U.S., call1-800-553-6000;
(Text Telephone (TTY): 1-800-889-2438).
For vehicles purchased in Canada, call1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
As the owner of a new Saturn vehicle, you are
automatically enrolled in the Saturn Roadside
Assistance Program.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada, a person
driving this vehicle without the consent of the owner
is not eligible for coverage.
Services Provided
The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever comes rst, and, in Canada only, up
to a maximum of $100.
Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 Canada). In Canada, service to
provide diesel may be restricted. For safety reasons,
propane and other alternative fuels are not
provided through this service.
Lock-Out Service:Lock-out service is covered at
no charge if you are unable to gain entry into your
vehicle. A remote unlock may be available if
you have an active OnStar
®subscription. To ensure
security, the driver must present personal
identication before lock-out service is provided. In
Canada, the vehicle registration is also required.
Emergency Tow From a Public Roadway or
Highway:Tow to the nearest Saturn retailer for
warranty service or in the event of a vehicle-disabling
crash. Winch-out assistance is provided when the
vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire in good
condition, when equipped and properly inated, is
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.
Jump Start:A battery jump start is covered at no
charge if the vehicle does not start.
Trip Routing Service (Canada Only):Upon
request, Roadside Assistance will send you detailed,
computer personalized maps, highlighting your
choice of either the most direct route or the most
scenic route to your destination, anywhere in North
America, along with helpful travel information
pertaining to your trip.
Please allow three weeks before your planned
departure date. Trip routing requests are limited to
six per calendar year.
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Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles operated on
a non-public roadway or highway, nes, impound towing
caused by a violation of local, Municipal, State, Provincial
or Federal law, and mounting, dismounting or changing of
snow tires, chains, or other traction devices.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Saturn and General Motors of Canada Limited reserve
the right to make any changes or discontinue the
Roadside Assistance program at any time without
notication.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early in
the work day as possible to allow for the same day repair.
Courtesy Transportation
To enhance your ownership experience, we and our
participating retailers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada) and extended powertrain warranty
in both the U.S. and Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
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When purchasing insurance, we recommend that you
assure your vehicle will be repaired with GM original
equipment collision parts. If such insurance coverage is
not available from your current insurance carrier,
consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or you
are instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-6for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through
the information they will need. If they ask for
a police report, phone or go to the police
department headquarters the next day and you can
get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
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Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine GM
parts, even if your insurance coverage does not pay
the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
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Power
Door Locks.................................................. 2-7
Electrical System.........................................5-89
Retained Accessory (RAP)............................2-18
Seat ............................................................ 1-5
Windows....................................................2-11
Privacy..........................................................7-15
Event Data Recorders..................................7-15
Navigation System.......................................7-16
OnStar .......................................................7-16
Radio Frequency Identication.......................7-16
R
Radio Frequency Identication (RFID), Privacy......7-16
Radio(s)........................................................3-62
Radios
Reception...................................................3-76
Setting the Clock.........................................3-60
Rainsense™ II Wipers....................................... 3-9
Reading Lamps..............................................3-17
Rear Door Security Locks.................................. 2-8
Rear Seat Armrest..........................................2-43
Rear Windshield Washer/Wiper.........................3-11
Rearview Mirror, Automatic Dimming..................2-31Rearview Mirror, Manual..................................2-31
Reclining Seatbacks, Manual.............................. 1-7
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-28
Regenerative Braking......................................2-26
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System,
Operation..................................................... 2-5
Replacement Bulbs.........................................5-45
Replacement Parts, Maintenance......................6-13
Reporting Safety Defects
Canadian Government..................................7-13
Saturn.......................................................7-13
United States Government............................7-13
Restraint System Check
Checking the Restraint Systems....................1-70
Replacing Restraint System Parts
After a Crash..........................................1-71
Retained Accessory Power (RAP)......................2-18
Roadside
Assistance Program....................................... 7-6
Rocking Your Vehicle to Get it Out....................4-22
Routing, Engine Drive Belt...............................6-14
Running Out of Fuel........................................2-30
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Storage Areas
Cargo Management System..........................2-44
Center Console Storage Area........................2-42
Convenience Net.........................................2-43
Cupholders.................................................2-42
Glove Box..................................................2-41
Instrument Panel Storage Area......................2-42
Rear Seat Armrest.......................................2-43
Sunglasses Storage Compartment..................2-42
Stuck in Sand, Mud, Ice, or Snow.....................4-21
Sun Visors.....................................................2-12
Sunroof.........................................................2-44
T
Tachometer....................................................3-27
Taillamps
Turn Signal, Stoplamps and Back-up Lamps......5-44
TCS Warning Light..........................................3-34
Theft-Deterrent Systems...................................2-13
Content Theft-Deterrent................................2-13
PASS-Key
®III Electronic Immobilizer..............2-14
PASS-Key®III+ Electronic Immobilizer
Operation................................................2-15
Tilt Wheel........................................................ 3-6Time, Setting..................................................3-60
Tire
Pressure Light.............................................3-35
Tires.............................................................5-47
Aluminum Wheels, Cleaning..........................5-84
Buying New Tires........................................5-60
Chains.......................................................5-66
Cleaning....................................................5-85
Different Size..............................................5-62
If a Tire Goes Flat.......................................5-67
Ination - Tire Pressure................................5-52
Inspection and Rotation................................5-58
Pressure Monitor Operation...........................5-55
Pressure Monitor System..............................5-54
Tire Sealant and Compressor Kit...................5-68
Tire Sidewall Labeling..................................5-48
Tire Terminology and Denitions....................5-50
Uniform Tire Quality Grading.........................5-62
Wheel Alignment and Tire Balance.................5-64
Wheel Replacement.....................................5-64
When It Is Time for New Tires......................5-59
Towing
Recreational Vehicle.....................................4-28
Towing a Trailer..........................................4-31
Your Vehicle...............................................4-28
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