maintenance schedule SKODA CITIGO 2013 1.G Owner's Manual

Materials defect liability and ŠKODAwarranty for new cars
Materials defect liability
Your ŠKODA partner, as a vendor, is liable to you for material damage to your new
ŠKODA car, ŠKODA Genuine Parts or ŠKODA Genuine Accessories in accordance
with statutory regulations and the purchase agreement.
ŠKODA warranty for new cars
As well as the materials defect liability, ŠKODA AUTO a.s. grants you the ŠKODA warranty for new cars (hereafter referred to as “ŠKODA warranty),” according to
the terms described later.
As part of the ŠKODA warranty, ŠKODA AUTO a.s. will guarantee the following
services:
› Repair of damage to your vehicle that occurs within two years from the start of
the ŠKODA warranty;
› Repair of paint damage to your vehicle that occurs within three years from the
start of the ŠKODA warranty;
› Repair of rust perforation to the bodywork of your vehicle that occurs within
twelve years from the start of the warranty. Only rust perforation on the inside
and the outside of body sheets is included in the rust perforation to bodywork
definition and covered by the ŠKODA warranty.
The start of the warranty is the date on which the original purchaser acquires the vehicle upon purchasing it from the ŠKODA partner or the date of first registra-
tion. Whichever one occurs first and is recorded by the ŠKODA partner in the serv-
ice schedule accordingly is the one that applies.
Repairs may either occur by replacing the faulty part or by restoring it. Replacedparts become the property of the ŠKODA service partner.
There are no other entitlements arising from the ŠKODA warranty. In particular,
there are no entitlements for replacement, cancellation, provision of a courtesy
vehicle for the duration of repairs or compensation for damages.
If your ŠKODA vehicle was purchased from a ŠKODA partner in a country of theEuropean Economic Area (i.e. the countries of the European Union, Norway, Ice-
land and Liechtenstein) or in Switzerland, claims arising from the ŠKODA warranty
must also be made through a ŠKODA service partner in one of these countries.If your ŠKODA vehicle has been purchased from a ŠKODA partner outside the Eu-
ropean Economic Area and Switzerland, claims arising from the ŠKODA warranty
must also be made through a ŠKODA service partner outside the European Eco-
nomic Area and Switzerland.
One of the conditions of a service from the ŠKODA guarantee is that you have carried out all service works in a timely and adequate manner and in accordance
with the manufacturer's provisions. You must prove that service works have been
carried out properly and in accordance with the manufacturer's provisions when
raising a claim from the ŠKODA warranty. In case of a missed service or in case of
a failure to carry out a service according to the manufacturer's provisions, you
may still be entitled to warranty claims as long as you can prove that the missed
service or the failure to carry out a service according to the manufacturer's provi-
sions was not the cause of the defect.
Natural wear and tear of your vehicle is not covered by the ŠKODA warranty. The
ŠKODA warranty also does not cover defects to bodywork, installations and con-
versions provided by third-parties, nor vehicle defects caused by these. The same
goes for accessories which are not factory installed and/or delivered.
In addition, this warranty does not apply if the defect was caused by one of the
following:
› unauthorized use, improper handling (e.g. use in racing competitions or over-
loading), improper care and maintenance, or unapproved modification to your
vehicle;
› Non-compliance with provisions in the service schedule and the Owner's man-
ual or other factory-supplied instructions;
› External causes or influences (e.g. accidents, hail, flooding, etc.);
› parts fitted or installed on the vehicle, whose use is not approved by ŠKODA
AUTO a.s., or modification of the vehicle in a manner not approved by ŠKODA
AUTO a.s. (e.g. tuning);
› damage caused by you which was not immediately seen to by specialist garage
or was not fixed properly.
It is the customer's responsibility to prove that it was not the cause.
This ŠKODA guarantee does not affect the purchaser's statutory rights arising
from liability to defects from the vehicle vendor and other potential claims from
product liability laws.
5Materials defect liability and ŠKODA warranty for new cars

General Maintenance
Vehicle care
Service intervals
Introduction
This chapter contains information on the following subjects:
Overview of service intervals
108
Fixed service intervals QI1 - QI4
109
Variable service interval QI6
109
Information about the ŠKODA service
109
The Service Interval Display in the instrument cluster will remind you to carry out
every service stipulated by the manufacturer at the right time, in order to avoid
forgetting any.
A timely and adequate performance of servicing works is one of the requirements
for the settlement of possible warranty claims.
The completion of services can be verified through the service schedule and the
respective receipts.
The service intervals are matched to normal operating conditions. In case of difficult operating conditions, it is necessary to have some servicingwork performed before the date of the next service or between the service inter-
vals stated. This applies mainly to the cleaning or the replacement of the air filter
insert in regions with heavy dust pollution as well as checking and replacing the
toothed belt, but also vehicles with diesel particle filter which can use the engine
oil more intensely.
These severe conditions are:
› Fuel containing sulphur
› Frequent short trips
› Longer idling mode of the engine (e.g. taxi vehicles)
› Operation in areas with heavy dust pollution
› Frequent trailer operation
›
Predominantly stop-and-go traffic as tends to occur in city driving, for example
› Operation predominantly during winter.
A service consultant at the specialist garage will tell you whether the operating conditions of your vehicle make it necessary for such work to be carried out be-
tween the normal service intervals.
Different service charges may apply, depending on the scope of necessary works
as well as the model, features and condition of your vehicle.
Note
■ The customer is responsible for covering the cost of all services including
changing or replenishing the operating fluid, even during the warranty period, un-
less the ŠKODA AUTO a.s. warranty terms or other agreements state otherwise.■
You will be informed about the scope of the service with regard to a particular
service event by the specialist garage.

Overview of service intervals
Fig. 98
Vehicle data sticker: Service in-
terval
First read and observe the introductory information given on page 108.
The service interval specified by the manufacturer is indicated on the vehicle data sticker » Fig. 98 under the floor covering in the boot.
One of the following service intervals applies for your vehicle: › Fixed service interval QI1;
› Fixed service interval QI2;
› Fixed service interval QI3;
› Fixed service interval QI4;
› Variable service interval QI6.

108General Maintenance

ŠKODA Service Partners feature modern, specially developed tools and equip-
ment. Here, trained specialists have a comprehensive range of ŠKODA Original
Parts and ŠKODA Original Accessories at their disposal.
All ŠKODA service partners operate in accordance with the latest guidelines and
instructions of the manufacturer. All service work is therefore carried out on time and in accordance with the quality standards. Adhering to these instructions and
guidelines helps ensure road safety and helps keep your vehicle in a good techni-
cal condition.
In addition, the ŠKODA service partners offer an array of other services. ŠKODA Service Partners are therefore properly prepared to service your vehicleand to provide quality work. We therefore recommend that you have your vehicle
maintained by a ŠKODA service partner.
Modifications, adjustments and technical alterations
 Introduction
This chapter contains information on the following subjects:
Tests required by law
111
ŠKODA Service Partners
111
ŠKODA Original Parts
111
ŠKODA Original Accessories
111
Spoiler
112
Airbags
112
Trailer operation
113
The instructions and guidelines from ŠKODA AUTO a.s. must be observed when
carrying out all modifications, repairs or technical alterations to your vehicle.
Adhering to these instructions and guidelines helps ensure road safety and helps
keep your vehicle in a good technical condition. After carrying out modifications,
repairs or technical alterations, the vehicle will comply with German road trans-
port regulations (StVZO)
Always consult a ŠKODA Partner » page 111 before buying accessories or parts,
or before carrying out any modifications, repairs or technical alterations to your
vehicle.
WARNING■ If work on your vehicle is not carried out properly, this can lead to operation-
al faults - risk of accident and serious injuries.■
We recommend only having these modifications and technical alterations
carried out by a specialist garage.
■
Interference on the electronic components and their software can lead to
operational faults. This interference can also impair not directly affected sys-
tems because of the networking of the electronic components. The operation- al safety of the vehicle may be at significant risk and can lead to increased
wear of parts.
■
The ŠKODA Partner does not assume any liability for products that have not
been approved by ŠKODA AUTO a.s. even though these may be products with
an operational approval or that have been approved by a government testing
institute.
WARNING■ We advise you only to use ŠKODA Original Accessories and ŠKODA Original
Parts which have been expressly approved for use on your vehicle. Reliability,
safety and suitability for your vehicle are guaranteed with these.■
ŠKODA Original Accessories and ŠKODA Original Parts can be purchased
from ŠKODA Partners, who will also perform the professional assembly of the purchased parts.
For the sake of the environment
Technical documents regarding alterations carried out on the vehicle must be
kept by the vehicle user in order to be handed over to the recyclers at a later
date. This ensures that the vehicle is recycled in an environmentally sound man-
ner.
Note
Any damage caused by technical alterations made without the approval of the
manufacturer is excluded from the warranty service schedule.
110General Maintenance