maintenance schedule SKODA OCTAVIA 2013 3.G / (5E) Owner's Manual

Materials defect liability and ŠKODAwarranty for new cars
Materials defect liability
Your ŠKODA Partner, as a vendor, is liable to you for material damage to your new ŠKODA car, ŠKODA Genuine Parts or ŠKODA Genuine Accessories in accordance
with statutory regulations and the purchase agreement.
ŠKODA warranty for new cars
As well as the materials defect liability, ŠKODA AUTO a.s. grants you the ŠKODA
warranty for new cars (hereinafter referred to as “ŠKODA warranty),” according to
the conditions described below.
As part of the ŠKODA warranty, ŠKODA AUTO a.s. will guarantee the following
services:
› Repair of damage to your vehicle that occurs within two years from the start of
the ŠKODA warranty;
› Repair of paint damage to your vehicle that occurs within three years from the
start of the ŠKODA warranty;
› Repair of rust perforation to the bodywork of your vehicle that occurs within
twelve years from the start of the warranty. Only rust perforation of body
sheets from the inside to the outside is included in the definition of rust perfo-
ration to bodywork and covered by the ŠKODA warranty.
The warranty starts on the date on which the original purchaser acquires the ve- hicle upon purchasing it from the ŠKODA Partner or the date of first registration.
Whichever event occurs first and is recorded by the ŠKODA Partner in the service
schedule accordingly is the one that applies.
Repairs may be carried out either by replacing the faulty part or by restoring it.
Replaced parts become the property of the ŠKODA Service Partner.
There shall be no further claims arising from the ŠKODA warranty. In particular,
there shall be no claims for replacement, cancellation, provision of a courtesy ve-
hicle for the duration of repairs or compensation for damages.
If your ŠKODA vehicle was purchased from a ŠKODA Partner in a country of the
European Economic Area (i.e. the countries of the European Union, Norway, Ice-
land and Liechtenstein) or in Switzerland, claims arising from the ŠKODA warranty
must also be made through a ŠKODA Service Partner in one of these countries.If your ŠKODA vehicle was purchased from a ŠKODA Partner outside the European Economic Area and Switzerland, claims arising from the ŠKODA warranty must al-
so be made through a ŠKODA Service Partner outside the European EconomicArea and Switzerland.
One of the conditions for service from the ŠKODA warranty is that all service work has been carried out in a timely and adequate manner and in accordance with the
manufacturer's provisions. It must be proven that service work has been carried
out properly and in accordance with the manufacturer's provisions when raising a
claim from the ŠKODA warranty. In the event of a missed service or failure to carry
out a service according to the manufacturer's provisions, you may still be entitled
to warranty claims as long as you can prove that the missed service or the failure
to carry out a service according to the manufacturer's provisions was not the
cause of the fault.
Natural wear and tear to your vehicle is not covered by the ŠKODA warranty. The ŠKODA warranty also does not cover faults to bodywork, installations or conver-
sions provided by third-parties, or vehicle faults caused as a result. The same ap-
plies to accessories that are not factory installed and/or delivered.
In addition, this warranty does not apply if the fault was caused by one of the fol-lowing:
› Unauthorized use, improper handling (e.g. use in racing competitions or over-
loading), improper care and maintenance or unapproved modification to your
vehicle;
› Non-compliance with provisions in the service schedule and the Owner's Man-
ual or other factory-supplied instructions;
› External causes or influences (e.g. accidents, hail, flooding etc.);
› Parts fitted on or in the vehicle, whose use has not been approved by ŠKODA
AUTO a.s., or modification of the vehicle in a manner not approved by ŠKODA
AUTO a.s. (e.g. tuning);
› Damage caused by you that was not immediately seen to by a specialist garage
or was not rectified properly.
It is the customer's responsibility to prove that it was not the cause.
This ŠKODA warranty does not affect the purchaser's statutory rights from mate- rials defect liability from the vehicle vendor and other potential claims from prod-
uct liability laws.
5Materials defect liability and ŠKODA warranty for new cars