service SMART FORTWO COUPE 2012 Owners Manual

Let the fun begin!
Take
a moment to familiarize yourself with
your smart fortwo coupé or smart fortwo
cabriolet and read through the Operator’s
Manual before driving. This will ensure
you get more fun out of your vehicle - and
avoid danger to yourself and others.
This Operator’s Manual contains very
important information about how to safely
and effectively operate the vehicle. It is
important to note that this is a unique
vehicle. It is obviously smaller than most
vehicles on the road and, for this reason,
it can provide both unique experiences and
special responsibilities. It is extremely
important that you read this entire Manual
and that you familiarize yourself with how
the vehicle works. Some of the features may
be different from the features on other
compact passenger vehicles. Should you
have any questions about the vehicle and
how to safely operate its features, please
use common sense and contact smart dealer
representatives, who are available to help
you.
smart is a vehicle manufactured by
Daimler, distributed in the United States
by smart USA Distributor LLC., and in
Canada by Mercedes-Benz Canada, and sold
and serviced by independent, authorized
smart centers.
Because of this vehicle’s unique
characteristics, we strongly recommend
that you service and maintain the vehicle
only at authorized smart service
facilities. A list of service facilities is
available by calling smart Customer
Assistance representatives at:
1‑800‑762‑7887 (in the USA)
1‑877‑627‑8004 (in Canada)
Although we cannot prevent you from
servicing the vehicle at facilities other
than smart authorized facilities, this is
not advisable.
Optional extras are identified with an
asterisk*. The equipment in your vehicle
may vary depending on the model, version and availability. smart is constantly
bringing its vehicles up to the very latest
state of the art and reserves the right to
modify them in form, equipment and
engineering.
Should
you find that a particular feature in
this manual is important to your decision
to purchase the vehicle, we recommend that
you personally check the vehicle to ensure
that this feature has been installed before
buying the vehicle.
The Operator’s Manual, Quick Guide and
Scheduled Maintenance Guide/Warranty
Booklet (USA only) or Service/Warranty
Booklet (Canada only) belong to the
vehicle. You should always keep these
documents in the vehicle and make sure you
pass them on to the next owner if and when
you sell your smart.
Please contact an authorized smart center
if you have any further questions.
The Technical Documentation team at
Daimler wishes you many happy hours at the
wheel.
4515846882 É451584688
2OËÍ

Knee bag .......................................
37L
Labels ........................................ 213
Emission control information .....213
Lamps, exterior
Exterior lamp switch

..................64
Switching on/off ....................... 64
Lamps, indicator and warning
ABS ....................................... 163
Battery ................................... 168
Brakes ................................... 164
Coolant temperature .................170
Engine malfunction ...................171
EPS ........................................ 167
ESP ®
...................................... 167
Fog lamps ................................ 68
Fuel cap ................................. 170
High-beam headlamps ............... 169
Low-beam headlamps ................. 169
Low tire pressure/TPMS
malfunction telltale ................. 172
Oil pressure ............................ 171
Overview (kilometers) ................ 25
Overview (miles) ....................... 23
Passenger front air bag off ....36, 173
Seat belt telltale .....................165
SRS ........................................ 166
Turn signals ............................ 169
LED daytime running lamps
Canada .................................... 67
USA ......................................... 67
License plate lamps ....................... 180
Lighter see Cigarette lighter
Lighting ...................................... 64
Coming home function ................ 68
Daytime running lamp mode .........66
Exterior .................................. 64
Interior .................................. 69
LED daytime running lamps
(Canada only) ............................ 67
LED daytime running lamps (USA
only) ....................................... 67
Loading
see Vehicle loading Locking the vehicle
........................ 52
Manually .................................
176
Loss of
Key ........................................ 174
Service and Warranty
Information booklet .................. 212
Low-beam headlamps .................65, 179
Exterior lamp switch .................. 64
Indicator lamp ........................ 169
Switching on ............................ 65 M
Main odometer display ....................87
Maintenance ..................................

14
Service interval display ............. 91
Malfunction
Electronic immobilizer ............. 159
Shifting system ....................... 159
Manual headlamp mode (Low-beam
headlamps) ................................... 65
Maximum loaded vehicle weight .......140
Maximum load rating (tires) ............ 140
Maximum permissible tire
inflation pressure ........................ 140
Mirrors Exterior rear view mirrors ..........61
Interior rear view mirror ........... 62
MON (Motor Octane Number) .............222
Motor Octane Number see MON
Multifunction display .....................86 N
Normal occupant weight ..................141
Number, vehicle identification
(VIN) .......................................... 214 O
Occupant Classification System see OCS (Occupant
Classification System)


Occupant distribution ...................141
Occupant safety Air bags .................................. 33
Children and air bags ................ 338
Index

Children in the vehicle
..............42
Infant and child restraint
systems ................................... 43
Introduction ............................ 30
OCS (Occupant Classification
System) ................................... 39
Passenger front air bag off
indicator lamp ......................... 39
Seat belts ............................ 31, 35
SRS indicator lamp, malfunction .
166
OCS (Occupant Classification
System) ........................................ 39
Self-test ................................. 42
Oil
see Engine oil
Oil level
see Engine oil, Checking level
On-board Diagnostics Socket (OBD) ...213
Operating safety ............................ 15
Outside temperature display ............89
Overhead control panel ...................28P
Paintwork care ............................. 154
Panic alarm .................................. 45
Parcel nets ............................. 107, 111
Parking ........................................

80
Parking brake ............................... 80
Parking lamps .............................. 179
Parts service ............................... 212
PASS AIR BAG OFF indicator lamp see Passenger front air bag off
indicator lamp
Passenger front air bag ...................36
Passenger front air bag off
indicator lamp .................... 28, 36, 173
Passenger safety see Occupant safety
Passenger seat ............................... 60
Pedals ........................................ 143
Power assistance .......................... 143
Power outlet ................................. 114
Power washer ............................... 153
Practical hints Battery .................................. 196
Display messages ..................... 158Flat tire .................................
186
Fuses ..................................... 205
Jump starting .......................... 199
Replacing bulbs ....................... 178
Replacing transmitter battery

....177
Replacing wiper blades ............. 184
Towing ................................... 202
Unlocking/locking manually ....... 176
Warning and indicator
lamps ............................... 162, 173
What to do if ............................ 162
Where will I find...? ................. 158
Premium unleaded gasoline ............222
Problems with your vehicle ..............16
Product information .......................13
Production options weight ..............141
PSI (air pressure unit) ...................141 R
Radio .......................................... 98
Radio transmitters ........................ 149
Rain-light sensor ...........................

71
Rear lamps Overview ................................ 180
Rear window defroster ...................106
Rear window wiper/washer ............... 72
Replacing wiper blade .............. 184
Recommended tire inflation
pressure ................................ 125, 141
Refrigerant, air conditioning .........221
Refueling .................................... 116
Remote control see Key
Replacing bulbs ............................ 178
Reporting safety defects ..................16
Research Octane Number see RON
Reserve fuel indicator ....................91
Restraint systems see Occupant safety
Rims ..................................... 141, 217
Roadside Assistance .......................14
RON (Research Octane Number) .........222
Roof see Soft top system Index
9

S
Safety Driving safety systems
...............46
Occupant safety ......................... 30
Reporting defects ...................... 16
Safety belts
see Seat belts
Seat belt force limiter .................... 33
Seat belts ..................................... 31
Children in the vehicle ..............42
Fastening ................................ 62
Proper use of ............................ 31
Safety guidelines ...................... 35
Safety notes .............................. 31
Telltale ................................. 165
Seating capacity ........................... 131
Seats ........................................... 58
Adjustment ............................... 59
Armrest ................................... 59
Heating ................................... 60
Passenger seat .......................... 60
Self-test
OCS (Occupant Classification
System) ................................... 42
SRS ......................................... 30
Service
see Maintenance
Service, parts .............................. 212
Service and warranty Booklet .................................. 212
Service flap ................................ 120
Service interval display ..................91
Service life (tires) ....................... 133
Side marker lamps ......................... 179
Sidewall (tires) ............................ 141
Side windows Operation ................................ 77
Signs and labels ........................... 213
smart surround sound system ...........100
Snow chains ................................. 142
Snow tires see Winter tires
Soft top system .............................. 72
Cleaning the soft top fabric ....... 154
Locking rear soft top manually ....177
Mounting the side rails .............. 76Opening and closing the rear
soft top
............................... 56, 74
Opening and closing the
retractable soft top
...............56, 73
Removing the side rails .............. 75
Storing the side rails ................75
Sound package .............................. 100
SRS (Supplemental Restraint
System)
Indicator lamp ........................ 166
Standing water, driving through ......148
Starter switch positions ..................57
Starting the engine ........................ 78
Status indicator ............................ 90
Steering wheel gearshift control ......26
Storage compartments ....................109
Coin holder ............................. 110
Door pockets ............................ 110
Drawer .................................... 111
Glove box ................................ 110
in the tailgate ......................... 111
Parcel nets .............................. 111
Storage tray in center console ..... 111
Storage trays next to steering
wheel ..................................... 110
Storing tires ............................... 134
Sun screen ................................... 113
Sun visors ................................... 113 T
Tailgate Closing ............................... 55, 57
Opening .............................. 54, 56
Tail lamps ................................... 180
Technical data Air conditioning refrigerant ..... 221
Brake fluid ............................. 221
Coolant .................................. 223
Engine oil additives .................

221
Engine oils ............................. 220
Fuel requirements .................... 222
Gasoline additives ................... 222
Identification labels ................ 213
Premium unleaded gasoline ........ 221
Rims and tires ......................... 217
Service fluids and capacities .....21810
Index

Vehicle specification (model
BRABUS) .................................
216
Vehicle specification (model
passion) ................................. 215
Vehicle specification (model
pure) ..................................... 215
Windshield/rear window washer
system ............................. 220, 222
Technical data (dimensions)
see Vehicle specification

Technical data (weights)
see Vehicle specification
Temperature
Coolant .................................. 150
Interior temperature ................ 104
Outside ................................... 89
Tether anchorage points
see Children in the vehicle
Thorax-pelvis side air bags .............38
Tightening torque Wheels ................................... 135
TIN (Tire Identification
Number) ................................. 138, 141
Tire and Loading Information
placard ....................................... 130
Tire and loading terminology ..........139
Tire Identification Number see TIN
Tire inflation pressure
Checking ................................ 126
Important notes on .................... 126
Placard on driver’s door B-
pillar .................................... 130
Tire labeling ............................... 135
Tire load rating ........................... 141
Tire ply composition and material
used ........................................... 141
Tire Pressure Monitoring System
(TPMS) ........................................ 127
Tire repair kit ....................... 158, 186
Tires .................................... 124, 217
Air pressure ........................... 125
Care and maintenance ............... 133
Cleaning ................................ 134
Direction of rotation, spinning .. 133
Driving instructions ................146
Flat tire ................................. 186Important notes on tire
inflation pressure ....................
126
Inflation pressure ..............126, 127
Information placard .................130
Inspection .............................. 133
Labeling ................................ 135
Load rating ............................. 141
Ply composition and material
used ...................................... 141
Problems under-/overinflation ... 126
Retreads ................................. 124
Rims and tires (technical data) ... 217
Rotation ................................. 135
Service life ............................ 133
Sizes ..................................... 217
Snow chains ............................ 142
Speed rating ................ 137, 141, 147
Storing .................................. 134
Temperature ...................... 126, 135
Terminology ............................ 139
Tire Identification Number ..138, 141
Tire Pressure Monitoring
System (TPMS) .......................... 127
Traction ...................... 134, 141, 147
Tread ..................................... 141
Tread depth ....................... 133, 142
Treadwear indicators ..........133, 142
Vehicle maximum load on ...........142
Wheel change ........................... 194
Winter tires ...................... 142, 217
Tire speed rating .................... 137, 141
Top tether see Children in the vehicle
Total load limit ............................ 141
Tow-away alarm ............................. 49
Towing ....................................... 202
Traction ................................ 141, 147
Transmission see Automatic transmission
Transmission position indicator ......88
Transmitting power values ..............212
Traveling abroad .......................... 150
Tread (tires) ................................ 141
Tread depth (tires) .................. 133, 142
Treadwear indicators (tires) .....133, 142
Trip odometer, resetting .................90
Turning off the engine .................... 82 Index
11

Product information
We recommend using Genuine smart Parts as
well as conversion parts and accessories
explicitly approved by smart for your
vehicle model.
We have tested these parts to determine
their reliability, safety and special
suitability for smart vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in
individual cases an official approval or
authorization by governmental or other
agencies should exist. Use of such parts
and accessories could adversely affect the
safety, performance or reliability of your
vehicle. We strongly recommend that you
not use them.
Genuine smart Parts as well as conversion
parts and accessories approved by us are
available at your authorized smart center
where you will receive comprehensive
information about use and installation of
appropriate parts. Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For

your own safety and longer service life
of the vehicle, we urge you to follow the
instructions and warnings contained in
this manual. Ignoring them could result in
damage to the vehicle or personal injury to
you or others. Vehicle damage caused by
failure to follow instructions is not
covered by the smart Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about the
operation of any equipment, your authorized smart center will be glad to
demonstrate the proper procedures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore,
information, illustrations and
descriptions in this Operator’s Manual
might differ from your vehicle.
Optional equipment is also described in
this manual, including operating
instructions wherever necessary. Since
they are special-order items, the
descriptions

and illustrations herein may
vary slightly from the actual equipment of
your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized smart center will
be glad to inform you of correct care and
operating procedures.
The Operator’s Manual and Maintenance/
Warranty Booklet (USA only) or Service/
Warranty Booklet (Canada only) are
important documents and should be kept
with the vehicle. Warranty information
The smart USA Warranty booklet (USA only)
or the Warranty booklet (Canada only)
contains detailed information about the
warranties covering your smart,
including:
R smart USA Limited Warranty (USA only)
R New Vehicle Limited Warranty (Canada
only)
R Emission System Warranty
R Emission Performance Warranty
R Corrosion Warranty
R California, Connecticut, Maine,
Massachusetts, New York, Pennsylvania,
Rhode Island, and Vermont Emission
Control System Warranty >> Introduction.
13

R
smartmove Assistance (Canada only)
R State Warranty Enforcement Laws (Lemon
Laws, USA only) Important notice for California retail
buyers and lessees of smart
automobiles
Under California law you may be entitled
to
a replacement of your vehicle or a refund
of the purchase price or lease price, if
Daimler Vehicle Innovations USA LLC and/
or its authorized repair or service
facilities fail to fix one or more
substantial defects or malfunctions in the
vehicle that are covered by its express
warranty after a reasonable number of
repair attempts. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one
or more of the following occurs:
(1) the same substantial defect or malfunction
results in a condition that
is likely to cause death or serious
bodily injury if the vehicle is driven,
that defect or malfunction has been
subject to repair two or more times,
and you have directly notified Daimler
Vehicle Innovations USA LLC in
writing of the need for its repair,
(2) the same substantial defect or malfunction of a less serious nature
than category (1) has been subject to
repair

four or more times and you have
directly notified us in writing of the
need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different
substantial defects or malfunctions
for a cumulative total of more than
30 calendar days. Written notification should not be sent to
a dealer, it should be addressed to:
Daimler Vehicle Innovations USA LLC
One Mercedes Drive
Montvale, NJ 07645
Maintenance
The
Scheduled Maintenance Guide (USA) and
Service Booklet (Canada) describes all the
necessary maintenance work which should
be performed at regular intervals. It is
important that you service your vehicle in
accordance with the prescribed
maintenance schedule. Failure to do so may
render your vehicle unsafe, it may affect
the durability of the vehicle, and it may
otherwise void the limited, express
warranty.
Always have the Scheduled Maintenance
Guide (USA) or Service Booklet (Canada)
with you when you take the vehicle to your
authorized smart center for service. The
service advisor will record each service in
the booklet for you. Roadside Assistance
The smartmove Assistance (Canada) and
smart 1 service (USA) Program provides
factory

trained technical help in the event
of a breakdown. Calls to the toll-free
Roadside Assistance number
1-800-762-7887 (in the USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer
Assistance Representatives 24 hours a day,
365 days a year.
Roadside Assistance will be provided in
accordance with standard program
guidelines which include providing
service to the vehicle up to a reasonable
distance from a paved roadway. We will
make every effort to assist in a breakdown
situation, however, the accessibility of 14
>> Introduction.

your vehicle will be determined by our
authorized smart center technician or the
tow service provider on a case-by-case
basis and may be a factor in our ability to
respond.
Additional charges may be applicable for
a
breakdown location determined not to be
a reasonably accessible roadside location
as determined by our authorized
technician and tow service provider.
For additional information refer to the
smart Roadside Assistance Program
brochure (USA) or the Warranty Booklet
(Canada) in your vehicle literature
portfolio. Change of address or ownership
In the USA: If you change your address, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you change your address, be
sure to send in the “Change of Address
Notice” found in the Warranty Booklet, or
simply call the Customer Service at
1-800-387-0100.
Maintaining your current address
information with smart will enable us to
contact you should important new
information about the vehicle, such as
recalls, become available.
If you sell your smart, please leave all
literature with the vehicle to make it
available to the next operator.
In

the USA: If you bought this vehicle used,
be sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you bought this vehicle used,
be sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100. Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in
foreign countries, please be aware that:
R Service facilities or replacement parts
may not be readily available.
R Unleaded gasoline for vehicles with
catalytic converters may not be
available; the use of leaded fuels will
damage the catalysts.
R Gasoline may have a considerably lower
octane rating, and improper fuel can
cause engine damage. Operating safety
G
WARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are
interconnected, any modifications made
may produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of
your vehicle.
See an authorized smart center for repairs
or modifications to electronic
components.
Improper work or modifications on other
vehicle systems could also have a negative
impact on the operating safety of the
vehicle. G
WARNING
Some safety systems only function while the
engine is running. You should therefore
never turn off the engine while driving. G
WARNING
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole, >> Introduction.
15 Z

http://www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters, 1200
New Jersey Avenue, SE, West Building,
Washington, DC 20590. You can also obtain
other information about motor vehicle
safety from http://www.safercar.gov.
Vehicle data recording
Information regarding electronic
recording devices
(Including notice pursuant to California
Code § 9951)
Please note that your vehicle is equipped
with devices that can record vehicle
systems data.
This information helps, for example, to
diagnose
vehicle systems after a collision
and to continuously improve vehicle
safety.
smart may access the information and share
it with others
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in dispute resolution involving
smart, its affiliates or sales/service
organization and/or
R as otherwise required or permitted by
law >> Introduction.
17 Z

Exterior view
Function Page
:
Rear window defroster 106
;
Cargo compartment:
Locking/unlocking 53
Opening/closing
(cabriolet)
56
Opening/closing (coupé) 55
=
Soft top system
(cabriolet)
72
?
Fuel filler flap 116
A
Doors:
Locking/unlocking 53
Locking/unlocking
manually
176
B
Exterior rear view
mirrors
61
C
Service flap 120
Coolant 122
Windshield washer fluid 122
D
Windshield wipers 70
Wiper blades
184 Function Page
E
Windshield:
Defrosting 106
Wiping with windshield
washer fluid
71
F
Front lamps 179
G
Towing 202
Front towing eye bolt 202
H
Tires and wheels 124,
217 Tire Pressure Monitoring
System*
125
Flat tire 186
I
Rear lamps 180
J
Rear towing eye bolt 202
K
Engine compartment cover 117
Engine oil 11820
Exterior view>> At a glance.
* optional