SMART FORTWO COUPE 2013 Owners Manual

Use only charging cables which have been
approved and recommended for the vehicle.
Do not use:
R extension chords
R cable reels
R multiple sockets
R travel adapters
i When possible, only charge the
high‑voltage battery when the charge
level is below 80 %.
It is recommended to charge the
high‑voltage battery prior to reaching
less than 20% state of charge.
Discharged high‑voltage battery When the high‑voltage battery is
completely discharged, the drive system is
switched off. This protects the battery
from exhaustive discharge.
i By switching the ignition off and on
again, the drive system can be briefly
reactivate donce. This allows you to park
the vehicle safely.
Do not allow your vehicle to remain
stationary for more than 14 days with a
discharged, or nearly discharged,
high‑voltage battery. You can check the
charge level with the charge level gauge
(Y page 79).
High or low outside temperatures The efficiency of the high‑voltage battery
is temperature-dependent and decreases
at high or low temperatures .Additionally,
the electrolytes used can gel at very low
temperatures.
You can check the maximum capacity
available using the indicator in the
multifunction display (Y page 83).Energy consumption and range The available energy of the high‑voltage
battery is reduced by:
R
low outside temperatures
R switching on electrical consumers
At low temperatures and after being parked
for an extended period without charging,
the physical properties of the
high‑voltage battery:
R can cause a significant reductio ninthe
performance of the battery
R can lead to longer charging times
In extreme cases, you will not be able to
start the vehicle. For this reason, always
connect the charging cable or make sure the
battery is completely charged when
parking the vehicle in low outside
temperatures or for an extended period of
time.
Due to its physical properties, the
capacity of a high‑voltage battery
decreases over its lifespan.
Thus, the following are reduced:
R the maximum attainable range of the
vehicle
R the maximum performance output
(acceleration) of the vehicle
You can actively contribute to the
reduction of the vehicle's energy
consumption by:
R driving conservatively
R maintaining the vehicle regularly
R decreasing the use of electrical
consumers
Notes on battery care Avoid storing and transporting the vehicle
at high temperatures for extended periods
of time (e. g. container transport).
When out of use for longer periods of time,
connect the vehicle to a voltage supply.
If the vehicle is not connected to
avoltage
supply, it must remain within a High-voltage battery
109>> Operation. Z

temperature range from
00324‡(003220 ¥) to
104 ‡(40 ¥) .
When the vehicle is exposed to
temperatures below 003213‡(003225 ¥) for
longer than seven days, irreversible
damage by frost can occur.
Terms of use Observe the following notes:
R
exclusions of the high‑voltage battery
terms of use in the battery rental
contract
R exclusions and limitations in the
warranty and guarantee documents, as
well as in the Service Booklet
R maintenance notes for the high‑voltage
battery in the Service Booklet Online access to the vehicle
General G
WARNING
Observe the legal regulations of the
country in which you are currently located
when using the "Vehicle Homepage". If the
operation of communications devices while
driving is permitted by law, use such
devices only when traffic conditions
permit you to do so safely. You can be
distracted from traffic events. There is a
risk of an accident.
Only use the "Vehicle Homepage" before
and/or after a journey.
With the "Vehicle Homepage", you can call
up remote query or remote configuration
functions of your vehicle. Calling up
remotely is possible with every computer
with Internet access and with many modern
smart phones.
You can reach the "Vehicle Homepage" via
your web browser under the following
address:
http://vh.smart.com i
In order to use the "Vehicle Homepage",
you must agree to the general terms and
conditions and data protection
provisions.
The "Vehicle Homepage" is available in the
following languages:
R German
R English
R French
R Italian
R Spanish
R Portuguese
In order to call up the "Vehicle Homepage",
the vehicle must be connected to the
Internet. This is enabled by a powerline
adapter. Further information can be found
here (Y page 112).
Personal area setup You must first set up your personal access
under http://vh.smart.com in order to
access the "Vehicle Homepage". For this,
you need a valid Email address.
Following registration, you then have
access to your personal area on the
"Vehicle Homepage". The vehicle must be
registered in the personal area for you to
access the setting sofyour vehicle. Call up
the corresponding input field within the
"Vehicle Homepage". Enter the vehicle
identification number (VIN) and the
vehicle verification code (VVC). This
information can be obtained at your
authorized electric drive smart center
when you receive the vehicle.
Notes on data protection Please note that the "Vehicle Homepage"
allows access to your personal data. For
this reason, keep your vehicle verification
code (VVC) and your user data in a secure
place and safe from unauthorized persons.
Each person who has access to the above
information can use the functions on the110
High-voltage battery>> Operation.

"Vehicle Homepage". For this reason, make
sure than no unauthorized persons have
access to your personal area.
After selling the vehicle, you are required
to delete the vehicle from your personal
area on the "Vehicle Homepage". You must
also destroy the vehicle verification code
(VVC) documents.
If you have bought a pre-owned vehicle, it
may be possible that the previous owner
still has access to the "Vehicle Homepage".
For this reason, have a new vehicle
verification code (VVC) reissued to you at
an authorized electric drive smart center
after purchase. With this new code you can
set up the access to your vehicle as
described in the "Personal area setup"
section. Here you can also deactivate the
previous owner's access ,should it still be
active.
Calling up the functions of the "Vehicle
Homepage" If the vehicle is registered in your
personal area of the "Vehicle Homepage",
you can, for example, access the following
functions:
R call up the current charge level
R program the departure time
R activate the "Air conditioning before
start" function
When the vehicle is being charged, you can
call up the estimated charging time and the
attainable range. Both results are
estimated values because, for example,
they are influenced by the following
factors:
R outside temperature
R active electrical consumers, e.g. air
conditioning, lights
R personal driving style
R traffic conditions
Plan for a sufficient reserve accordingly. Connecting the vehicle to the Internet
via powerline If you wish to use the "Vehicle Homepage"
at home, your vehicle must be able to access
the Internet
.This is possible via your DSL
router, for example. This connection is
established by means of the inserted
charging cable using powerline
technology.
The vehicle supports powerline
communicatio naccording to the "HomePlug
AV" standard. Data is transmitted via phase
L1 and the neutral conductor of the power
line.
In order for the vehicle to access the
Internet, you require a commercially
available adapter of the "HomePlug AV"
standard. This adapter must also have an
encryption button so that it can be
configured to communicate with the
vehicle. Connect the adapter to the power
supply as well as your Internet connection.
If the adapter is connected to different
phase than L1, a phase coupler must be
additionally installed. Only in this way
can stable communication be guaranteed.
For questions, consult a qualified
electrician.
i If you already have a powerline network
installed, the vehicle can be integrated
into it.
To establish a connection between the
vehicle and a powerline adapter, carry out
the following:
X Connect the vehicle to a power socket or
a wallbox.
The right 0004indicator lamp on the
vehicle socket must flash green.
X Insert the powerline adapter into a
neighboring power socket. Observe that
the vehicle and the adapter are
connected via phase L1.
X Switch on the ignition.
X Call up the Charge current menu on the
control system (Y page 88). High-voltage battery
111>> Operation. Z

Carry out the following steps within
30 seconds:
X If the value of the charg ecurrent is not
set to 8 A: set the value to 8 Aand confirm.
X Set the value of the charge current to
10 A and confirm.
X Set the value of the charge current to
8 A and confirm.
X Set the value of the charge current to
10 A and confirm.
X Press the encryption button on the
powerline adapter withi nthree minutes.
When the powerline adapter shows a
connection, the connection process was
successful.
i Observe the separate operating
instructions of the powerline adapter.
i Contact an authorized electric drive
smart center if you have any questions.
X Next, set the value of the charge current
to the desired value once again.
As soon as the vehicle establishes an
Internet connection, you can also use the
"Vehicle Homepage" at home during the
charging process. Changes you have made
via the "Vehicle Homepage" are adopted
after the charging process is complete.
This data transmission ends after
approximately three days. Charging at an AC power socket or a
private wallbox
Charging cable G
WARNING
The drive system is under high voltage.
Only use the charging cable that is
supplied with the vehicle or a wallbox
charging cable . Only use these charging
cables to charge the vehicle. Do not extend
a charging cable. Do not use a charging
cable if it is damaged. You could otherwise suffer an electric
shock and be seriously or even fatally
injured.
When charging at a private wallbox or
public charging station (level 2charging),
the charging cable is non-detachably
connected to the wallbox or charging
station.
Storing the charging cable You can store the charging cable in the
vehicle.
R
cabrio:
-in a box which is available as a
separate accessory (part number A 451
810 00 80).
- in the storage compartment in the
tailgate, if available (Y page 104).
In this case, you can not stow the roof
bars of the roof system there.
R coupé: in the storage compartment in the
tailgate, if available (Y page 104). Storage compartment in the tailgate
X
Hold charging cable connector 0003in your
left hand and power supply connector 0002
in your right hand.
X Lay spiral section 002Bof the cable into
the rear area of the storage compartment.
X Place the remainder of the charging
cable into the recesses in the storage
compartment as shown in the
illustration. 112
High-voltage battery>> Operation.

When doing so, observe that the display
and buttons on control element
002Aboth
point upwards.
Control element on the charging cable
(Level 1) G
WARNING
When connected to a power supply socket, a
high electrical load during the charging
process can lead to overheating of the
external power supply. There is a risk of
fire.
Find out about the maximum permissible
current load of the external power supply
socket for the respective country at an
authorized electric drive smart center.
Check the maximum permissible charge
current on site before you begin the
charging process. Contact an authorized
electric drive smart center should you
require assistance. If necessary, adjust
the settings of your vehicle.
! An excessive charge current can blow a
fuse or lead to overheating of the
external power supply. Check whether the
external power supply is compatible
with the set charge current. If necessary,
lower the set charge current or use
another power socket. 0002
AC status display
0003 Monitoring and safety system display
002B Charge current display
002A Set charge current button If the lights on indicator lamps
0002
and 0003light up, it means the following: Indicator lamp
0002 lights up
green The connection to the
external power supply is
OK. The high‑voltage
battery can be charged.
flashes red A malfunction is detected
in the external power
supply. The high‑voltage
battery will be charged
when the current signal
reaches a normal value.
lights up
red There is a malfunction.
The charging cable must
be unplugged from the
power socket and plugged
in again.
Indicator lamp
0003 lights up
green There is no malfunction.
The high‑voltage battery
can be charged.
lights up
red The power supply on the
control element is not
permissible. The
high‑voltage battery
cannot be charged.
i
Information on problems during the
charging process can be found on
(Y page 117).
X To set the charge current: press
button 002Arepeatedly until the desired
setting is selected in display 002B.
R An LED lights up: minimum setting
R All LEDs light up: maximum setting
i Depending on the country, the value of
the maximum setting may vary. High-voltage battery
113>> Operation. Z

If you leave the charging cable in the power
supply socket after charging, the set value
is used for the next charging process.
If you remove the charging cable from the
power supply socket, the value is reset to
the default value for the next charging
process.
i You can also set the maximum charge
current via the control system
(Y page 88).
If differing values are set on the
charging cable and the control system,
the high‑voltage battery is charged
using the lowest value.
Charging the high‑voltage battery X
Engage the parking brake.
X Move the gear selector lever to park
position P.
X Switch off the ignition. X
Open charge socket flap 0002.
X Remove cover 0003from the charge socket. X
Insert the charging cable into the
stationary connection, i.e. an AC power
socket.
X Insert plug 0028of the charging cable into
charge socket 002Bto the stop.
The high‑voltage battery is being
charged.
i The vehicle must not be moved during
charging.
The 0003 indicator lamp in the
instrument cluster comes on when the
ignition is switched on and the charging
cable is connected.
i The drive system and battery cooling
systems may switch on audibly during the
charging process, depending on the
temperature.
Removing the charging cable The battery is charged completely when the
indicator in the charge level gauge is at
100% (Y
page 79).
! Make sure the charging cable has been
disconnected before driving off. The
vehicle or charging cable may otherwise
be damaged.
X Press release button 002Aon cable plug
0028 and disconnect it from charge socket
002B.
X Disconnect the charging cable from the
stationary connection.
X Slip cover 0003on charge socket 002B.
X Close charge socket flap 0002. Charging at a public charging station
The payment procedure and charging
processes may differ between public
charging stations, depending on the
provider. Please make yourself familiar
with the proper procedures of the public
charging station at which you are
intending to charge your vehicle. 114
High-voltage battery>> Operation.

Charging station without charging
communication
You must activate charging stations
without charging communication before
the charging process. This can be done with
an RFID card or a telephone call, for
example. Observe the provider's
instructions at the charging station.
Charging station with charging
communication („Plug&Charge“) You do not have to activate charging
stations with charging communication
before the charging process. This is done
by the vehicle. This function is called
"Plug & Charge". Information is exchanged
between the vehicle and the charging
station via the charging cable for
activation.
This is for:
R mutual authorization of the vehicle and
the charging station
R verification of contract data
R automatic billing of the energy costs
Electronic certificates are used here for
secure exchange of data.
If the verification of contract data is
successful, the charging process is
initiated.
i A preliminary version of the
ISO/IEC 15118 standard is used for
communication between the vehicle and
the charging station. If it is necessary
to update your vehicle, consult an
authorized electric drive smart center.
In order to use "Plug & Charge", you have to
configure the functions of your vehicle on
the "Vehicle Homepage" (Y page 110). For
this you require a "Plug & Charge"
certificate which you receive from your
power company after concluding a suitable
contract. Consult an authorized electric
drive smart center if you have problems with the configuration or have no access to
the Internet.
The charging station offers information on
the availability of electricity and costs.
This information is processed by the
vehicle and is used for an optimum
charging of the high‑voltage battery
(Y
page 117). The energy costs are
automatically calculated after the
charging process is complete.
With your existing electricity contract,
you and others who have access to your
vehicle can charge the costs to your
electricity bill. For this reason, cancel
your existing electricity contract for this
vehicle before you sell it. Delete your
"Plug & Charge" certificate by all means.
i You can delete the certificate from the
vehicle's data on the "Vehicle
Homepage". Pleas econsult an authorized
electric drive smart center if you do not
have access to the Internet.
If the charging station allows the
connected vehicle access to the Internet,
you can call up and change information
pertaining to the vehicle on the "Vehicle
Homepage" (Y page 110).
Connecting the charging cable X
Engage the parking brake.
X Move the gear selector lever to park
position P.
X Switch off the ignition.
X Open the charge socket flap.
X Remove the cover from the charge socket.
X Insert plug of the charging cable into the
charge socket to the stop.
The high‑voltage battery is being
charged.
i The vehicle must not be moved during
charging.
The 0003 indicator lamp in the
multifunction display comes on when the High-voltage battery
115>> Operation. Z

ignition is switched on and the charging
cable is connected.
i The drive system and battery cooling
systems may switch on audibly during the
charging process, depending on the
temperature.
Removing the charging cable The battery is charged completely when the
indicator in the charge level gauge is at
100% (Y
page 79).
! Make sure the charging cable has been
disconnected before driving off. The
vehicle or charging cable may otherwise
be damaged.
When the battery is charged:
X Disconnect the charging cable plug from
the charge socket on the vehicle.
X Slip the cover on the vehicle’s charge
socket.
X Close the charge socket flap. 116
High-voltage battery>> Operation.

Problems with the charging process
Problem Possible causes/consequences and
0001 Solutions
The charge socke
tflap
does not open. The charge socket flap is not unlocked.
X
Unlock the vehicle (Y page 51). The batteries of the key are discharged.
X
Unlock the vehicle with the key manually (Y page 170). The charge socket flap is unlocked but the opening mechanism
is jammed.
X
Lock and unlock the vehicle again.
If the opening mechanism is still jammed:
X Contact an authorized electric drive smart center. The charging cable
cannot be inserted
into the vehicle power
socket. The vehicle power socket is locked.
X
Make sure that the gear selector lever is in position P.The charging cable
plug cannot be
removed from the
vehicle power socket. The charging cable plug is not unlocked.
X
Press the 0007button on the key.
The charging cable plug in the vehicle power socket is
released.
X Remove the charging cable plug from the vehicle power
socket. Intelligent charging management
If you wish to charge economically and with
minimal damage to the battery, you must set
a departure time (Y page 86). This option
to optimize the charging process depends
on your electricity contract and the local
power supplier. Your vehicle detects this
option automatically. Depending on the
departure time which is set, the charging
process of the high-voltage battery may not
be started immediately or may be
interrupted during the process. Front compartment
Service flap
Remove the service flap to check the
battery coolant level, windshield washer
reservoir level, and brake fluid level.
Insert the service flap on the front of the
vehicle so that it does not get damaged or
dirty.
i The service flap has a strap on the rear
side that ties it to the vehicle body. G
WARNING
Always turn the key to starter switch
position 0and remove the key from the Front compartment
117>> Operation.
Z

starter switch before opening the service
flap.
If the windshield wipers should
inadvertently be switched on, you could be
seriously injured by the wiper washer
drive, which is located just below the
service flap.
G
WARNING
Make sure the service flap is locked while
driving. Otherwise, the service flap could
become detached and pose a hazard to you
or others.
! Check the fill level satregular
intervals.
! Carefully remove ice, snow, and any
other deposits from the air intake
grilles above the service flap to ensure
air intake at all times.
X Park the vehicle on level ground.
X Switch off the ignition.
X Engage the parking brake.
Removing X
Using a suitable object, push both
openers 0002towards the inside in
direction of the arrows.
Both levers 0003are released from the
radiator grille.
X Pull both levers 0003forward in direction
of the arrows. X
Pull both levers 0003fully towards the
outside in the direction of the arrows.
X Lift the front of service flap 002B.
X First pull service flap 002Bforward
slightly and then remove it upwards as
indicated by arrow 002A.118
Front compartment>> Operation.