SMART FORTWO COUPE 2014 Owners Manual

Removing the charging cable
The battery is charged completely when the
indicator in the charge level gauge is at
100% (Y page 81).
! Make sure the charging cable has been
disconnected before driving off. The
vehicle or charging cable may otherwise
be damaged.
When the battery is charged:
X Disconnect the charging cable plug from
the charge socket on the vehicle.
X Slip the cover on the vehicle’s charge
socket.
X Close the charge socket flap. High-voltage battery
119>> Operation. Z

Problems with the charging process
Problem Possible causes/consequences and
0050
0050Solutions The charge socket flap
does not open. The charge socket flap is not unlocked.
X
Unlock the vehicle (Y page 53). The batteries of the key are discharged.
X
Unlock the vehicle with the key manually (Y page 177).The charge socket flap is unlocked but the opening mechanism
is jammed.
X
Lock and unlock the vehicle again.
If the opening mechanism is still jammed:
X Contact an authorized electric drive smart center. The charging cable
cannot be inserted
into the vehicle power
socket. The vehicle power socket is locked.
X
Make sure that the gear selector lever is in position P.The charging cable
plug cannot be
removed from the
vehicle power socket. The charging cable plug is not unlocked.
X
Press the 0036button on the key.
The charging cable plug in the vehicle power socket is
released.
X Remove the charging cable plug from the vehicle power
socket. Online access to the vehicle
General G
WARNING
Observe the legal regulations of the coun-
try in which you are currently located when
using the "Vehicle Homepage". If the oper-
ation of communications devices while
driving is permitted by law, use such devi-
ces only when traffic conditions permit you
to do so safely. You can be distracted from
traffic events. There is a risk of an acci-
dent.
Only use the "Vehicle Homepage" before
and/or after a journey. With the "Vehicle Homepage", you can call
up remote query or remote configuration
functions of your vehicle. Calling up
remotely is possible with every computer
with Internet access and with many modern
smart phones.
You can reach the "Vehicle Homepage" via
your web browser under the following
address:
http://vh.smart.com
i
In order to use the "Vehicle Homepage",
you must agree to the general terms and
conditions and data protection provi-
sions.
Access to the "Vehicle Homepage" is free
of charge for three years beginning with
new vehicle delivery. After expiry of the 120
High-voltage battery>> Operation.

free of charge service life you can con-
tinue to use the "Vehicle Homepage" with
costs. Further information can be obtained
at any authorized electric drive smart
center.
The "Vehicle Homepage" is available in the
following languages:
R German
R English
R French
R Italian
R Spanish
R Portuguese
R Dutch
i Further information concerning sup-
ported end devices and available lan-
guages can be found under the following
address: http://vh.smart.com/info.
In order to call up the "Vehicle Homepage",
the vehicle must be connected to the Inter-
net.
This is enabled:
R via a mobile service module (if your
vehicle is equipped with it)
(Y page 122)
R via powerline (Y page 122)
Further information can be found here
(Y page 114).
Personal area setup You must first set up your personal access
under http://vh.smart.com in order to
access the "Vehicle Homepage". For this,
you need a valid Email address.
Following registration, you then have
access to your personal area on the "Vehi-
cle Homepage". The vehicle must be regis-
tered in the personal area for you to access
the settings of your vehicle. Call up the
corresponding input field within the
"Vehicle Homepage". Enter the vehicle
identification number (VIN) and the vehi-
cle verification code (VVC). This informa- tion can be obtained at your authorized
electric drive smart center when you
receive the vehicle.
Notes on data protection Please note that the "Vehicle Homepage"
allows access to your personal data. For
this reason, keep your vehicle verification
code (VVC) and your user data in a secure
place and safe from unauthorized persons.
Each person who has access to the above
information can use the functions on the
"Vehicle Homepage". For this reason, make
sure than no unauthorized persons have
access to your personal area.
After selling the vehicle, you are required
to delete the vehicle from your personal
area on the "Vehicle Homepage". You must
also destroy the vehicle verification code
(VVC) documents.
If you have bought a pre-owned vehicle, it
may be possible that the previous owner
still has access to the "Vehicle Homepage".
For this reason, have a new vehicle veri-
fication code (VVC) reissued to you at an
authorized electric drive smart center
after purchase. With this new code you can
set up the access to your vehicle as descri-
bed in the "Personal area setup" section.
Here you can also deactivate the previous
owner's access, should it still be active.
Calling up the functions of the "Vehicle
Homepage"
If the vehicle is registered in your per-
sonal area of the "Vehicle Homepage", you
can, for example, access the following
functions:
R
call up the current charge level
R program the departure time
R activate the "Air conditioning before
start" function
When the vehicle is being charged, you can
call up the estimated charging time and the
attainable range. Both results are esti- High-voltage battery
121>> Operation. Z

mated values because, for example, they are
influenced by the following factors:
R outside temperature
R active electrical consumers, e.g. air
conditioning, lights
R personal driving style
R traffic conditions
Plan for a sufficient reserve accordingly.
Connecting the vehicle to the Internet Via mobile service module
i
This function is only available if the
vehicle is equipped with a mobile
service module.
You can use the “Vehicle Homepage” when
the vehicle has connected to the Internet
via the mobile service module. The mobile
service module uses GSM (Global System for
Mobile Communications) and transfers the
required data via radio transmission. The
vehicle automatically detects if a connec-
tion to the Internet via the mobile service
module is available or not. No pre-settings
need to be done.
In order to use data transfer via the mobile
service module you do not need a SIM card
and no contract.
i There may be service limitations if the
vehicle is located for example in a
underground garage. Service limita-
tions may also appear in areas with poor
mobile service coverage. In theses cases
you can launch the Internet connection
via powerline (Y page 122).
Via powerline
You can also access the “Vehicle Homepage”
if you do not have GSM reception. This is
possible for example via your DSL router.
This connection is built by the plugged in
charging cable with the aid of the power-
line technology.
The vehicle supports powerline communi-
cation according to the "HomePlug AV" standard. Data is transmitted via phase L1
and the neutral conductor of the power line.
In order for the vehicle to access the Inter-
net, you require a commercially available
adapter of the "HomePlug AV" standard.
This adapter must also have an encryption
button so that it can be configured to com-
municate with the vehicle. Connect the
adapter to the power supply as well as your
Internet connection. If the adapter is con-
nected to different phase than L1, a phase
coupler must be additionally installed.
Only in this way can stable communication
be guaranteed. For questions, consult a
qualified electrician.
i If you already have a powerline network
installed, the vehicle can be integrated
into it.
To establish a connection between the
vehicle and a powerline adapter, carry out
the following:
X Connect the vehicle to a power socket or
a wallbox.
The right 003Dindicator lamp on the
vehicle socket must flash green.
X Insert the powerline adapter into a
neighboring power socket. Observe that
the vehicle and the adapter are con-
nected via phase L1.
X Switch on the ignition.
X Call up the Charge current
Charge current menu on the
control system (Y page 92).
Carry out the following steps within
30 seconds:
X If the value of the charge current is not
set to 8 A: set the value to 8 A and confirm.
X Set the value of the charge current to
12 A and confirm.
X Set the value of the charge current to
8 A and confirm. 122
High-voltage battery>> Operation.

X
Set the value of the charge current to
12 A and confirm.
X Press the encryption button on the pow-
erline adapter within three minutes.
When the powerline adapter shows a con-
nection, the connection process was suc-
cessful.
i Observe the separate operating
instructions of the powerline adapter.
i Contact an authorized electric drive
smart center if you have any questions.
X Next, set the value of the charge current
to the desired value once again.
As soon as the vehicle establishes an Inter-
net connection, you can also use the "Vehi-
cle Homepage" at home during the charging
process. Changes you have made via the
"Vehicle Homepage" are adopted after the
charging process is complete. This data
transmission ends after approximately
three days. Intelligent charging management
If you wish to charge economically and with
minimal damage to the battery, you must set
a departure time ( Ypage 90). This option
to optimize the charging process depends
on your electricity contract and the local
power supplier. Your vehicle detects this
option automatically. Depending on the
departure time which is set, the charging
process of the high-voltage battery may not
be started immediately or may be inter-
rupted during the process. Front compartment
Service flap
Remove the service flap to check the bat-
tery coolant level, windshield washer res-
ervoir level, and brake fluid level. Insert the service flap on the front of the
vehicle so that it does not get damaged or
dirty.
i
The service flap has a strap on the rear
side that ties it to the vehicle body. G
WARNING
Always turn the key to starter switch posi-
tion 0and remove the key from the starter
switch before opening the service flap.
If the windshield wipers should inadver-
tently be switched on, you could be ser-
iously injured by the wiper washer drive,
which is located just below the service
flap. G
WARNING
Make sure the service flap is locked while
driving. Otherwise, the service flap could
become detached and pose a hazard to you
or others.
! Check the fill levels at regular inter-
vals.
! Carefully remove ice, snow, and any
other deposits from the air intake
grilles above the service flap to ensure
air intake at all times.
X Park the vehicle on level ground.
X Switch off the ignition.
X Engage the parking brake. Front compartment
123>> Operation. Z

Removing
X
Using a suitable object, push both open-
ers 0043towards the inside in direction of
the arrows.
Both levers 0044are released from the
radiator grille.
X Pull both levers 0044forward in direction
of the arrows. X
Pull both levers 0044fully towards the out-
side in the direction of the arrows.
X Lift the front of service flap 0087.
X First pull service flap 0087forward
slightly and then remove it upwards as
indicated by arrow 0085. X
Insert hooks 0083on the back of service
flap 0087into openings 0084.
Remounting X
Lift service flap 0087out of openings 0084.124
Front compartment>> Operation.

X
Insert left and right links 006Cof service
flap 0087under links 006Bon the fender. X
Insert both tabs 006Don the back of service
flap 0087completely into openings 006E. X
Push service flap 0087down in direction
of arrow 006F.
X First push both levers 0044inward and then
to the rear. X
Press both levers 0044into the radiator
grille until they engage. Coolant
G
WARNING
The cooling system is pressurized. There-
fore, do not unscrew the cap before the
drive system has cooled down. Wait for a Front compartment
125>> Operation.
Z

cooling period of at least 30 minutes. Oth-
erwise, you could be seriously burned if hot
coolant escapes.
The coolant is a mixture of water and anti-
corrosion/antifreeze. To check the coolant
level the vehicle must be parked on level
ground and the drive system must have
cooled down. For more information, see
„Coolants“ (Y page 219).
The battery coolant reservoir is located in
the front compartment on the driver’s side.
i The coolant expansion tank for the bat-
tery‑ and drive system cooling is located
in the front compartment on the left-hand
side in the direction of travel. Checking coolant level
X
Allow the coolant to cool down for at least
30 minutes.
X Remove the service flap and insert it on
the front of the vehicle (Y page 123).
X Perform a visual check of the fluid level
in coolant reservoir 0044.
The coolant level must be between the
markings MAX and MIN.
X If necessary, add coolant. Adding coolant X
Cover pressure cap 0043with a rag.
X Slowly turn pressure cap 0043approx-
imately 00C5turn counterclockwise to
release any excess pressure.
X Continue turning pressure cap 0043coun-
terclockwise and remove it.
X Add coolant as required. The coolant
level may not exceed the maximum filling
level.
X Reinstall and tighten pressure cap 0043.
X Remount the service flap and close it
(Y page 123). Windshield/rear window washer system
Both the windshield and the rear window 6
washer are supplied from the windshield
washer reservoir.
The recommended minimum filling level is
1.06 US qt (1.0 l).
X Remove the service flap and insert it on
the front of the vehicle (Y page 123).
The windshield washer reservoir is located
in the front compartment on the driver’s
side. G
WARNING
Windshield washer concentrate is highly
flammable. Fire, naked flames and smoking
are prohibited when windshield washer
concentrate is being handled.
6 Coupé only. 126
Front compartment>> Operation.

X
Use a windshield washer concentrate
labeled for summer and water for tem-
peratures above freezing point.
X Use a windshield washer concentrate
labeled for winter and water for temper-
atures below freezing point.
! Always use a windshield washer concen-
trate labeled for winter where tempera-
tures may fall below freezing point.
Failure to do so could result in damage
to the washer system/reservoir.
X Premix the windshield washer fluid in a
suitable container.
Observe mixing ratios depending on the
outside temperature (Y page 218).
X Use the tab to pull cap 0043upwards.
X Refill the windshield washer reservoir.
X Push cap 0043onto the windshield washer
reservoir.
X Remount the service flap and close it
(Y page 123). Brake fluid
G
WARNING
During vehicle operation, the boiling
point of the brake fluid is continuously
reduced through the absorption of moisture
from the atmosphere. Under extremely
strenuous operating conditions, this mois-
ture content can lead to the formation of
bubbles in the system, thus reducing the
system’s efficiency.
Therefore, the brake fluid must be replaced
regularly. Refer to your vehicle’s Mainte-
nance Booklet for replacement interval.
The brake fluid level in the brake fluid
reservoir may be too low if the brake warn-
ing lamp in the instrument cluster comes
on (Y page 23) although the parking brake
is released.
! If you find that the brake fluid in the
brake fluid reservoir has fallen to the minimum mark or below, have the brake
system checked for brake pad thickness
and leaks immediately. Contact an
authorized electric drive smart center
immediately. Do not add brake fluid as
this will not solve the problem.
X Remove the service flap and insert it on
the front of the vehicle (Y page 123).
The brake fluid reservoir is located in the
front compartment on the passenger side. Checking brake fluid level
X
Perform a visual check of the brake fluid
reservoir 0043.
The brake fluid level is correct when it
is between the minimum mark and the
maximum mark.
R If the brake fluid level has fallen
slightly below the minimum mark,
drive to an authorized electric drive
smart center.
R If the brake fluid level has fallen sig-
nificantly below the minimum mark,
call Roadside Assistance or an author-
ized electric drive smart center.
X Remount the service flap and close it
(Y page 123). Tires and wheels
Safety notes
Contact an authorized electric drive smart
center for information on tested and rec- Tires and wheels
127>> Operation. Z

ommended rims and tires for summer and
winter operation. They can also offer
advice concerning tire service and pur-
chase. G
WARNING
Replace rims or tires with the same desig-
nation, manufacturer and type as shown on
the original part. For further information
contact an authorized electric drive smart
center. If incorrectly sized rims and tires
are mounted, the wheel brakes or suspen-
sion components can be damaged. Also, the
operating clearance of the wheels and the
tires may no longer be correct. G
WARNING
Worn, old tires can cause accidents. If the
tire tread is worn to minimum tread depth,
or if the tires have sustained damage,
replace them.
When replacing rims, only use genuine
smart wheel bolts specified for the partic-
ular rim type. Failure to do so can result in
the bolts loosening and possibly an acci-
dent.
Retreaded tires are not tested or recom-
mended by smart, since previous damage
cannot always be recognized on retreads.
The operating safety of the vehicle cannot
be assured when such tires are used. G
WARNING
If you feel a sudden significant vibration
or ride disturbance, or you suspect that
possible damage to your vehicle has occur-
red, you should turn on the hazard warning
flashers, carefully slow down, and drive
with caution to an area which is a safe dis-
tance from the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to the
nearest authorized electric drive smart
center or tire dealer for repairs. G
WARNING
Do not drive with a flat tire. A flat tire
affects the ability to steer or brake the
vehicle. You could lose control of the vehi-
cle. Continued driving with a flat tire or
driving at high speed with a flat tire will
cause excessive heat build-up and possibly
a fire.
Modifications to the brake system and
wheels and the use of brake dust rings are
not permissible. Important guidelines
R Only use sets of tires and rims of the same
type and make.
R Tires must be of the correct size for the
rim.
R Break in new tires for approximately
60 miles (100 km) at moderate speeds.
R Regularly check the tires and rims for
damage. Dented or bent rims can cause
tire pressure loss and damage to the tire
beads.
R If vehicle is heavily loaded, check tire
inflation pressure and correct as
required.
R Do not allow your tires to wear down too
far. Adhesion properties on wet roads are
sharply reduced at tread depths of less
than 1
/ 8 in (3 mm). Recommended tire inflation pressure
G
WARNING
Follow recommended tire inflation pres-
sures.
Do not underinflate tires. Underinflated
tires wear excessively and/or unevenly,
adversely affect handling and energy con-
sumption of the vehicle, and are more
likely to fail from being overheated.
Do not overinflate tires. Overinflated
tires can adversely affect handling and 128
Tires and wheels>> Operation.