ESP SMART FORTWO COUPE ELECTRIC DRIVE 2014 Owners Manual

Service and Literature
Your authorized electric drive smart
center has trained technicians and Genu-
ine smart Parts to service your vehicle
properly.
For expert advice and quality service, con-
tact an authorized electric drive smart
center.
For further information you can find us on
the smart web-site
www.smartusa.com(USA
only) or www.thesmart.ca (Canada only). G
WARNING
To help avoid personal injury, be extremely
careful when performing any service work
or repairs. Improper or incomplete service
or the use of incorrect or inappropriate
parts or materials may damage the vehicle
or its equipment, which may in turn result
in personal injury.
If you have any questions about carrying out
any type of service, turn to the advice of an
authorized electric drive smart center.
We reserve the right to make changes in
design and equipment.
Therefore, information, illustrations and
descriptions in this Operator’s Manual
might differ from your vehicle.
Reprinting, translation and copying, even
of excerpts, is not permitted without our
prior authorization in writing.
Symbols
Trademarks
®
:
R Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R ESP ®
is a registered trademark of
Daimler.
R iPod ®
is a registered trademark of Apple
Inc., registered in the U.S.A. and other
countries.
The following symbols are found in this
Operator’s Manual:
*O ptional equipment is identified with
an asterisk. Since standard equipment
varies between models, the descrip-
tions and illustrations in this Opera-
tor’s Manual may differ slightly from
the actual equipment of your vehicle. G
WARNING
Warning notices draw your attention to haz-
ards that may endanger your health or life,
or the health or life of others.
! Highlights hazards that may result in
damage to your vehicle.
i Helpful hints or further information
you may find useful.
X This symbol points to instruc-
tions for you to follow.
X A number of these symbols appear-
ing in succession indicates a
multiple-step procedure.
Y page This symbol tells you where you
can find additional information
on a topic within this Operator’s
Manual.
YY This continuation symbol marks a
warning or procedure which is
continued on the next page.
As at 13.06.2013

Let the fun begin!
Take a moment to familiarize yourself with
your smart fortwo electric drive coupé or
cabriolet and read through the Operator’s
Manual before driving. This will ensure
you get more fun out of your vehicle - and
avoid danger to yourself and others.
This Operator’s Manual contains very
important information about how to safely
and effectively operate the vehicle. It is
important to note that this is a unique
vehicle. It is obviously smaller than most
vehicles on the road and, for this reason,
it can provide both unique experiences and
special responsibilities. It is extremely
important that you read this entire Manual
and that you familiarize yourself with how
the vehicle works. Some of the features may
be different from the features on other
compact passenger vehicles. Should you
have any questions about the vehicle and
how to safely operate its features, please
use common sense and contact smart dealer
representatives, who are available to help
you.
smart is a vehicle manufactured by
Daimler, distributed in the United States
by Mercedes-Benz USA LLC, and in Canada
by Mercedes-Benz Canada, and sold and
serviced by independent, authorized elec-
tric drive smart centers.
Because of this vehicle’s unique charac-
teristics, we strongly recommend that you
service and maintain the vehicle only at
authorized smart service facilities. A list
of service facilities is available by call-
ing smart Customer Assistance represen-
tatives at:
1‑800‑762‑7887 (in the USA)
1‑877‑627‑8004 (in Canada)
Although we cannot prevent you from serv-
icing the vehicle at facilities other than
smart authorized facilities, this is not
advisable.
Optional extras are identified with an
asterisk*. The equipment in your vehicle may vary depending on the model, version
and availability. smart is constantly
bringing its vehicles up to the very latest
state of the art and reserves the right to
modify them in form, equipment and engi-
neering.
Should you find that a particular feature in
this manual is important to your decision
to purchase the vehicle, we recommend that
you personally check the vehicle to ensure
that this feature has been installed before
buying the vehicle.
The Operator’s Manual and Scheduled Main-
tenance Guide/Warranty Booklet (USA only)
or Service/Warranty Booklet (Canada only)
belong to the vehicle. You should always
keep these documents in the vehicle and
make sure you pass them on to the next owner
if and when you sell your smart.
Please contact an authorized electric
drive smart center if you have any further
questions.
The Technical Documentation team at
Daimler wishes you many happy hours at the
wheel.
4515840500 É4515840500ÀËÍ

Through standing water
.............152
Tips, recuperation .....................81
Tips, transmission ..................... 81
Driving and parking
Safety notes ............................. 76
Driving safety systems ....................46
ABS ........................................ 46
ESP ®
....................................... 47
Hydraulic brake assistant ...........48 E
ECO indicator ............................... 86
Electrical system Improper work on or modifica-
tions ....................................... 16
Power outlet ............................ 110
Electronic immobilizer ..................49
Electronic Power Steering see EPS
Electronic Stability Program
see ESP ®
Emergency, in case of Hazard warning flasher ..........48, 68
Roadside Assistance ................... 15
Emergency Tensioning Device
see ETD
Emission control
Information label .....................214
System warranties ......................13
Engine
Electronics ............................. 212
Starting .................................. 76
Turning off .............................. 79
EPS (Electronic Power Steering)
Warning lamp .......................... 170
ESP ®
(Electronic Stability Program) ...47
Warning lamp .......................... 170
ETD (Emergency Tensioning Device) ...33
Safety guidelines ......................35
Exterior lamp switch ......................64
Exterior lighting Overview ................................ 180
Exterior rear view mirrors ..............61 F
Flat tire ..................................... 187
Fluids Capacities .............................. 218
Fog lamps ................................ 67, 180
Front air bags see Air bags
Front compartment ........................ 123
Front lamps Overview ................................ 180
Fuse chart ................................... 208
Fuses ......................................... 205 G
GAWR (Gross Axle Weight Rating) ......144
Global locking/unlocking ................53
Glove box .................................... 106
Gross Axle Weight Rating see GAWR
Gross Vehicle Weight
see GVW
Gross Vehicle Weight Rating
see GVWR
GVW (Gross Vehicle Weight) .............144
GVWR (Gross Vehicle Weight Rating) ..144 H
Halogen headlamps see Headlamps
Hazard warning flasher .................... 68
Headlamps Automatic headlamp mode ............ 64
Daytime running lamp mode .........65
High-beam flasher .....................66
High-beam headlamps ................. 66
Low-beam headlamps ..................64
Switch ..................................... 64
Head-thorax air bags ......................37
Heated exterior rear view mirrors .....61
Height adjustment Seats ...................................... 59
High-beam flasher ......................... 66
High-beam headlamps ................66, 180
Indicator lamp ......................... 171
High-mounted brake lamp ...............1816
Index

High-voltage battery
Battery care ............................ 113
Charge level gauge ..................... 81
Charging (AC power socket) ......... 114
Charging (control system) ...........92
Charging (private wallbox) .........115
Charging (public charging sta-
tion) ...................................... 117
Charging cable ........................ 115
Charging cable warming ............114
Cruise range ........................... 113
Discharged battery ...................113
Displaying available power .........85
ECO indicator ........................... 86
Energy consumption ..................113
Intelligent charging manage-
ment ...................................... 123
Introduction ........................... .112
Notes ..................................... 198
Outside temperatures ................113
Overvoltage protection ..............114
Problems with the charging
process .................................. 120
READY indicator ........................ 87
Terms of use ............................ 114
Warning label (wheel change) ......196
Warning lamp ........................... 171
High-voltage disconnect device ........18
Hill-start assist system ..................81
Hydraulic brake assistant ................48
Hydroplaning ............................... 150I
Identification labels ....................214
Identification number, vehicle
(VIN) .......................................... 215
Infant and child restraint systems see Children in the vehicle
Inflation pressure
see Tires, Inflation pressure
Inside door handle ......................... 54
Instrument cluster .....................23, 25
Illumination ............................ 83
Lamps, indicator and warning .....166
Instrument panel
see Instrument cluster Instruments and controls
see Cockpit
Intelligent charging management
High-voltage battery ................123
Interior motion sensor .................... 49
Interior rear view mirror ................61
Interior storage spaces see Storage compartments
Intermittent wiping
Rear window wiper .....................70
Windshield wipers .....................69
Internet connection
Via mobile service module .........122
Via powerline .......................... 122 J
Jump-starting ............................. 200 K
Key ............................................. 52
Loss of ................................... 176
Replacing the transmitter bat-
tery ....................................... 178
Kilopascal (air pressure unit) .........144
Knee bag ....................................... 37 L
Labels ........................................ 214
Emission control information .....214
Lamps, exterior
Exterior lamp switch ..................64
Switching on/off ....................... 64
Lamps, indicator and warning
12-volt-battery ........................ 171
ABS ....................................... .167
Brakes ................................... 167
Coolant temperature .................172
Drive diagnostics ....................173
EPS ........................................ 170
ESP ®
...................................... 170
Fog lamps ................................ 67
High-beam headlamps ................1 71
High-voltage battery .................171
Low-beam headlamps .................171
Low tire pressure/TPMS mal-
function telltale ...................... 173 Index
7

Product information
We recommend using Genuine smart Parts as
well as conversion parts and accessories
explicitly approved by smart for your
vehicle model.
We have tested these parts to determine
their reliability, safety and special suit-
ability for smart vehicles.
We are unable to make an assessment for
other products and therefore cannot be
held responsible for them, even if in indi-
vidual cases an official approval or
authorization by governmental or other
agencies should exist. Use of such parts
and accessories could adversely affect the
safety, performance or reliability of your
vehicle. We strongly recommend that you
not use them.
Genuine smart Parts as well as conversion
parts and accessories approved by us are
available at your authorized electric drive
smart center. Due to the technical require-
ments of the smart fortwo electric drive
and its high-voltage power systems, the
vehicle should be serviced only at an
authorized electric drive smart center. In
addition, you will receive comprehensive
information on permissible technical
modifications and expert installations on
the operation and maintenance of the smart
fortwo electric drive. Operator’s Manual
This Operator’s Manual contains a great
deal of useful information. We urge you to
read it carefully and familiarize yourself
with the vehicle before driving.
For your own safety and longer service life
of the vehicle, we urge you to follow the
instructions and warnings contained in
this manual. Ignoring them could result in
damage to the vehicle or personal injury to
you or others. Vehicle damage caused by failure to follow instructions is not cov-
ered by the smart Limited Warranty.
Your vehicle may have some or all of the
equipment described in this manual.
Therefore, you may find explanations for
optional equipment not installed in your
vehicle. If you have any questions about the
operation of any equipment, your author-
ized electric drive smart center will be
glad to demonstrate the proper procedures.
We continuously strive to improve our
product, and ask for your understanding
that we reserve the right to make changes
in design and equipment. Therefore,
information, illustrations and descrip-
tions in this Operator’s Manual might dif-
fer from your vehicle.
Optional equipment is also described in
this manual, including operating instruc-
tions wherever necessary. Since they are
special-order items, the descriptions and
illustrations herein may vary slightly from
the actual equipment of your vehicle.
If there are any equipment details that are
not shown or described in this Operator’s
Manual, your authorized electric drive
smart center will be glad to inform you of
correct care and operating procedures.
The Operator’s Manual and Maintenance/
Warranty Booklet (USA only) or Service/
Warranty Booklet (Canada only) are impor-
tant documents and should be kept with the
vehicle.
Warranty information
The smart USA Warranty booklet (USA only)
or the Warranty booklet (Canada only) con-
tains detailed information about the war-
ranties covering your smart, including:
R smart USA Limited Warranty (USA only)
R New Vehicle Limited Warranty (Canada
only)
R Emission System Warranty
R Emission Performance Warranty >> Introduction.
13

charge the high‑voltage battery when no
public charging station is available.
R The operating range of your vehicle is
limited due to the availability of public
charging stations.
R Public charging stations may not be
available at all in some areas.
In light of the foregoing, proper care must
be exercised in the planning of a long dis-
tance trip with the vehicle. smart is not
responsible for the availability of public
charging stations. Roadside Assistance
The smartmove Assistance (Canada) and
smart 1 service (USA) Program provides
factory trained technical help in the event
of a breakdown. Calls to the toll-free Road-
side Assistance number
1-800-762-7887 (in the USA)
1-877-627-8004 (in Canada)
will be answered by smart Customer Assis-
tance Representatives 24 hours a day,
365 days a year.
Roadside Assistance will be provided in
accordance with standard program guide-
lines which include providing service to
the vehicle up to a reasonable distance
from a paved roadway. We will make every
effort to assist in a breakdown situation,
however, the accessibility of your vehicle
will be determined by our authorized elec-
tric drive smart center technician or the
tow service provider on a case-by-case
basis and may be a factor in our ability to
respond.
Additional charges may be applicable for
a breakdown location determined not to be
a reasonably accessible roadside location
as determined by our authorized techni-
cian and tow service provider.
For additional information refer to the
smart Roadside Assistance Program bro-
chure (USA) or the Warranty Booklet (Can-
ada) in your vehicle literature portfolio. Change of address or ownership
In the USA: If you change your address, be
sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you change your address, be
sure to send in the “Change of Address
Notice” found in the Warranty Booklet, or
simply call the Customer Service at
1-800-387-0100.
Maintaining your current address infor-
mation with smart will enable us to contact
you should important new information
about the vehicle, such as recalls, become
available.
If you sell your smart, please leave all lit-
erature with the vehicle to make it avail-
able to the next operator.
In the USA: If you bought this vehicle used,
be sure to send in the “Information Change
Card” found in the Warranty Information
Booklet.
In Canada: If you bought this vehicle used,
be sure to send in the “Notice of Pre‑Owned
Vehicle Purchase” found in the Warranty
Booklet, or call the Customer Service at
1-800-387-0100. Operating your vehicle outside the USA
or Canada
If you plan to operate your vehicle in for-
eign countries, please be aware that:
R Service facilities or replacement parts
may not be readily available.
R The AC power sockets in some countries,
especially overseas, require different
plugs on the charging cable.
R Charging stations may not be available. >> Introduction.
15

Operating safety
G
WARNING
Some safety systems only function while the
drive system is switched on. You should
therefore never switch off the drive system
while driving. G
WARNING
Work improperly carried out on electronic
components and associated software could
cause them to cease functioning. Because
the vehicle’s electronic components are
interconnected, any modifications made
may produce an undesired effect on other
systems. Electronic malfunctions could
seriously impair the operating safety of
your vehicle.
See an authorized electric drive smart
center for repairs or modifications to
electronic components.
Improper work or modifications on other
vehicle systems could also have a negative
impact on the operating safety of the vehi-
cle. G
WARNING
Heavy blows against the vehicle underbody
or tires/wheels, for example when running
over an obstacle, road debris or a pothole,
may cause serious damage and impair the
operating safety of your vehicle.
If you feel a sudden significant vibration
or ride disturbance, or you suspect that
damage to your vehicle has occurred, you
should turn on your hazard warning flash-
ers, carefully slow down, and drive with
caution to an area which is a safe distance
from the road.
Inspect the vehicle underbody and tires/
wheels for possible damage. If the vehicle
appears unsafe, have it towed to the nearest
authorized electric drive smart center or
other maintenance or repair facility that
is qualified to work on smart electric vehi-
cles for further inspection or repairs. G
WARNING
A vehicle with an electric motor produces
significantly lower noise levels than a
vehicle with a combustion engine. Other
motorists or pedestrians, especially those
who are visually or hearing impaired, may
be unable to hear your vehicle while it is
in motion. This is particularly true when
driving at lower speeds and during parking
maneuvers. At all times, it is the respon-
sibility of the driver to be aware of their
surroundings, especially in these low
speed situations. Otherwise other road
users could be seriously or fatally injured.
Vehicles equipped with an Acoustic Vehi-
cle Indication* emit a certain noise. Thus,
your vehicle will be better noticed by other
road users at low speeds (Y page 48). Danger of electric shock
The components of the drive system are
indicated by yellow warning labels to make
you aware of high voltage.
High‑voltage cables are orange‑colored.
G
WARNING
Due to the high-voltage technology, elec-
trical leads under high voltage are instal-
led in the vehicle. For this reason, work on
the vehicle may only be carried out by spe-
cially trained technicians.
For safety reasons, smart recommends all
work to be carried out by a smart service 16
>> Introduction. * optional

partner which is qualified for smart elec-
tric drive.
Particular care should be taken involving
all areas which are in the vicinity of high
voltage parts, e.g. parts in the engine com-
partment. Orange-colored cables and their
respective sockets carry high voltage and
must not be damaged.
Serious injury or death can result if you:
R remove the covers of components which
are labeled with a warning sticker.
R handle components of the high-voltage
vehicle electrical system.
R open the housing.
R disconnect plug connectors.
R come into contact with components or
orange-colored cables of the high-volt-
age vehicle electrical system following
an accident.
R come into contact with orange-colored
cables or their damaged plug connectors.
R come into contact with damaged compo-
nents of the high-voltage vehicle elec-
trical system.
Have the damaged orange-colored cables or
their damaged plug connectors replaced
immediately at an authorized electric
drive smart center. The service partner
must have the required knowledge and tools
to carry out the necessary work. For safety
reasons, smart recommends using a smart
center which is qualified for smart elec-
tric drive. Particularly for safety-rele-
vant work and work on safety-relevant vehi-
cle systems, servicing by an authorized
electric drive smart center is essential.
Do not remove the high-voltage battery of
the high-voltage vehicle electrical sys-
tem. Have the required work carried out by
an authorized electric drive smart center.
smart recommends that you use an author-
ized electric drive smart center. G
WARNING
The high‑voltage battery of the drive sys-
tem is located under the vehicle’s under-
body. When the pressure inside the
high‑voltage battery exceeds a certain
value, for example in case of a vehicle fire,
inflammable gas will escape via a duct. The
inflammable gas escapes to an area under
the vehicle. This prevents the high‑voltage
battery from exploding.
Stay away from this area of the vehicle.
When you carry out common works like
replacing bulbs or checking coolant level,
make sure that
R the ignition is switched off
R the charging cable for the high-voltage
battery is disconnected. Automatic switch-off of the high-volt-
age system
The high-voltage system will be automati-
cally switched off, in the event:
R of an accident in which the restraint
systems are triggered
R of a short circuit in the high-voltage
system is detected
R that an electric connection in the high-
voltage system has been disconnected
This helps to avoid that you get in contact
with high-voltage. High-voltage battery
G
WARNING
The high‑voltage battery of the drive sys-
tem is located under the vehicle’s under-
body. When the pressure inside the
high‑voltage battery exceeds a certain
value, for example in case of a vehicle fire,
inflammable gas will escape via a duct. The
inflammable gas escapes to an area under >> Introduction.
17 Z

that a safety defect exists in a group of
vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become
involved in individual problems between
you, your dealer, or Mercedes-Benz USA
LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov ; or write to:
Administrator, NHTSA Headquarters, 1200
New Jersey Avenue, SE, West Building,
Washington, DC 20590. You can also obtain
other information about motor vehicle
safety from http://www.safercar.gov. Vehicle data recording
Information regarding electronic
recording devices
(Including notice pursuant to California
Code § 9951)
Please note that your vehicle is equipped
with devices that can record vehicle sys-
tems data.
This information helps, for example, to
diagnose vehicle systems after a collision
and to continuously improve vehicle
safety.
smart may access the information and share
it with others
R for safety research or vehicle diagnosis
purposes
R with the consent of the vehicle owner or
lessee
R in response to an official request by law
enforcement or other government agency
R for use in dispute resolution involving
smart, its affiliates or sales/service
organization and/or
R as otherwise required or permitted by
law Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and
its electronic components is available on
the following website:
http://www.mercedes-benz.com/
opensource >> Introduction.
19 Z

Indicator and warning lamps
Function Page
0043
0059
Low‑beam head-
lamp indicator
lamp 64,
171 0044
003E
Left turn signal
indicator lamp 66,
172 0087
00E5
ESP®
warning lamp 170
0085
003D
Right turn signal
indicator lamp 66,
172 0083
0052
EPS warning lamp 170
0084
00ED
Drive diagnostics
indicator lamp 173
006B
00DF
ABS indicator lamp 167
006C
0027
Brake warning lamp 167
006D
00ED
Drive diagnostics
warning lamp 173 Function Page
006E
00AC
Coolant tempera-
ture warning lamp 172
006F
0075
High-voltage bat-
tery warning lamp 171
0070
003D
12-volt battery
indicator lamp 171
0071
0075
SRS indicator lamp 169,
169 0072
0076
Seat belt telltale 168
0073
0077
Combination low
tire pressure/TPMS
malfunction tell-
tale* 173
0074
0057
High‑beam head-
lamp indicator
lamp 66,
171 24
Instrument cluster (miles)>> At a glance.
* optional