SUBARU BRZ 2019 Owners Manual

When trouble arises5
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5-1. Essential informationHazard warning flashers .......................... 412
If your vehicle needs to be towed ........................ 413
If you think something is wrong ............................. 420
Fuel pump shut off system ........................... 421
5-2. Steps to take in an emergency
If a warning light turns on or a warning buzzer
sounds... ....................... 422
If a warning message is displayed (vehicles with
a color multi-information
display) .......................... 434 If you have a flat tire......... 451
If the engine will not
start ................................ 465
If the select lever cannot be shifted from P
(vehicles with an
automatic
transmission) ................. 468
If you lose your keys ........ 469
If the access key does not operate properly
(vehicles with a keyless
access with push button
start system) .................. 470
If the battery is discharged ..................... 474
If your vehicle overheats ....................... 479
If the vehicle becomes stuck .............................. 482

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5-1. Essential information
Hazard war ning flashers
■Hazard warning flashers
If the hazard warning flashers are used for a long time while the engine is
not operating, the battery may discharge. The hazard warning flashers are used to warn other drivers when the
vehicle has to be stopped in the road due to a breakdown, etc.
Press the switch.
All the turn signal lights will
flash. To turn them off, press
the switch once again.
When the turn signal lights are
flashing, the corresponding
turn signal indicator will also
flash.

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If your vehicle needs to be towed
Emergency towingIf a tow truck is not available in an emergency, your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelet to move the vehicle to a safe location or to free a stuck
vehicle from sand or snow. This should only be attempted on hard
surfaced roads for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle's wheels, drive train, axles, steering and brakes must be in
good condition.
For vehicles with an automatic transmission, only the front towing
eyelet may be used. Towing eyelet
If towing is necessary, we recommend having your vehicle towed by
your SUBARU dealer or a comme rcial towing service, using a flat
bed truck.
The vehicle must be secured properly with safety chains. Each
safety chain should be equally tightened and care must be taken not
to pull the chains so tightly that the suspension bottoms out.

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■Before emergency towing
Release the parking brake.
Shift the select lever to N (vehicles with an automatic transmission)
or shift lever to neutral (vehicles with a manual transmission).
Vehicles without a keyless access with push button start system:
Turn the engine switch to the “A CC” (engine off) or “ON” (engine
running) position.
Vehicles with a keyless access with push button start system: Turn
the push-button ignition switch to “ACC” (engine off) or “ON”
(engine running) mode.
■ If towing a vehicle
Do not tow another vehicle. If towing a vehicle that has broken down is
unavoidable, avoid towing a vehicle that is heavier than your vehicle. Also,
do not pull out a vehicle that has fallen into a ditch.
WARNING
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
● If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
STEP 1
STEP 2
STEP 3

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Installing towing eyelet
Remove the eyelet cover using a flathead screwdriver.
To prevent damage to the vehicle, cover the tip of the screwdriver
with a rag.
Front
CAUTION
■To prevent causing serious damage to the transmission in emergency
towing (vehicles with an automatic transmission)
Never tow a vehicle from the rear with four wheels on the ground. This may
cause serious damage to the transmission.
■ To prevent damage to the vehicle
● When towing this vehicle, make sure to observe the following:
• Do not use a wire rope
• Keep vehicle speed below 20 mph (32 km/h) and do not tow for dis-
tances over 19 miles (30 km)
• Tow the vehicle in the forward direction
• Do not apply rope to the vehicle's suspension and so forth
● Do not tow another vehicle, boat (trailer) and so forth, that is heavier than
this vehicle.
■ When towing down a long slope
Use a wheel lift-type or flat bed truck. ( →P. 418, 419)
If a wheel lift-type or flat bed truck is not used, the brakes may overheat,
leading to poor brake performance.
STEP 1

416 5-1. Essential information
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Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
STEP 2
STEP 3
■Location of the emergency towing eyelet
→ P. 451

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Towing with a sling-type truck
WARNING
■
Installing towing eyelets to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelets may come loose during towing. This
may lead to accidents that cause serious injury or even death.
■ After towing
● Always remove the towing eyelet. Failure to do so can cause the SRS air-
bags to not operate correctly in the event of a frontal collision.
● Always remove the towing eyelets. Failure to do so may prevent the fuel
pump shut off system from operating properly if the vehicle receives an
impact from the rear.

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CAUTION
■To prevent body damage
Do not tow with a sling-type truck, either from the front or rear.
■ Towing with a wheel lift-type truck is not recommended
If a flat bed truck is not available, ob serve the following precautions to pre-
vent damage to the drive train or body.
From the front
From the rear
Never tow a vehicle from the front with
the rear wheels on the ground.Use a tow-
ing dolly under the rear wheels.
Ensure that the front lower body compo-
nents have adequate clearance to pre-
vent contact with the road surface under
all conditions.
Vehicles without a keyless access with
push button start system: Turn the engine
switch to the “ACC” position so that the
steering wheel is unlocked.
Vehicles with a keyless access with push
button start system: Turn the push-button
ignition switch to “ACC” mode so that the
steering wheel is unlocked.

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Using a flat bed truck
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45°.
Do not overly tighten the tie
downs or the vehicle may be
damaged.

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If you think something is wrong
If you notice any of the following symptoms, your vehicle probably
needs adjustment or repair. Contact your SUBARU dealer as soon as
possible.
■Visible symptoms
● Fluid leaks under the vehicle
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Vehicles with a monochrome multi-information display: The
engine coolant temperature gauge needle continually points
higher than normal
● Vehicles with a color multi-information display: The high
engine coolant temperature warning light flashes or illumi-
nates
■ Audible symptoms
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
● Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one side when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor